Longtime Redmond magazine columnists Don Jones and Greg Shields have joined online IT training firm Pluralsight, where they will provide courses for IT administrators.
The two will continue to write their respective Decision Maker and Windows Insider columns for Redmond magazine and other content to the publication's Web site. They will also continue to present at the TechMentor and Live! 360 conferences, which, like Redmond magazine, is produced by 1105 Media.
Pluralsight announced the hiring of Jones and Shields on Wednesday. "As thought leaders, Don and Greg are the cream of the crop in their field, bringing the kind of experience and expertise that will add immense richness to Pluralsight's IT offering," said Pluralsight CEO Aaron Skonnard in a statement. Both Jones and Shields are Microsoft MVPs and VMware vExperts, and Shields is also a Citrix Technology Professional (CTP).
The move means they are leaving the boutique consulting firm they created, Concentrated Technology. Jason Helmick will continue to provide PowerShell training for Concentrated. Helmick, Jones and Shields will be presenting at next month's TechMentor conference, to be held on the Microsoft campus in Redmond, Wash.
Jones' and Shields' Redmond columns cover the gamut of issues that relate to Windows IT professionals. Some columns offer hands-on tips, like a recent one on how to troubleshoot with Microsoft's RDS Quality Indicator and another on what's new in Group Policy settings. Other columns have led to heated debates, such as last summer's "14 Reasons to Fire Your IT Staff." Jones' recent Decision Maker columns have explained how organizations can create a culture of security.
Posted by Jeffrey Schwartz on 07/23/2014 at 2:11 PM0 comments
Despite seeing its profits shrink thanks to its acquisition of Nokia, Microsoft on Tuesday reported a nice uptick in its core business lines -- notably its datacenter offerings -- and strong growth for its cloud services including Office 365 and Azure.
CEO Satya Nadella appeared in his second quarterly call with analysts to discuss Microsoft's fourth quarter earnings for fiscal year 2014. The company exceeded its forecasts for Office 365 subscription growth and saw double-digit gains across its enterprise server lines.
One of the key questions among analysts is what the future holds for Windows and its struggling phone business, now exacerbated. Nadella underscored that bringing a common Windows core across all device types, including phones, tablets, PCs, Xbox and embedded systems, will strengthen Microsoft's push into mobility, as well as the cloud. This is the notion of what Microsoft described to partners last week as the next wave of Windows, which will come in different SKUs but will be built on a common platform -- what Nadella described as "one" Windows that supports "universal" apps.
"The reality is we actually did not have one Windows," Nadella said on Tuesday's call. "We had multiple Windows operating systems inside of Microsoft. We had one for phone, one for tablets and PCs, one for Xbox, one for even embedded. Now we have one team with a layered architecture that enables us to, in fact, for developers, bring [those] collective opportunities with one store, one commerce system, one discoverability mechanism. It also allows us to scale the UI across all screen sizes. It allows us to create this notion of universal Windows apps."
Responding to an analyst question about what it will take to incent developers to build not just for Apple's iOS and Google's Android but also for Windows Phone and Windows-based tablets, Nadella said he believes this concept of "dual use" -- in which people use their devices for work and their personal lives -- will make it attractive for reluctant developers.
Now that Microsoft has brought all of the disparate Windows engineering teams together into one organization, when the next version of Windows comes out next year, Nadella said it will allow customers to use even their core desktop apps on any device. He's betting that application portability will make it easier and economical for developers to build more apps for Windows.
"The fact that even an app that runs with a mouse and desktop can be in the store and have the same app in a touch-first, in a mobile-first way, gives developers the entire volume of Windows, which you see on a plethora of units as opposed to just our 4 percent share of mobile in the U.S. or 10 percent in some counties," Nadella said. "That is the reason why we are actually making sure that universal Windows apps are available and developers are taking advantage of it. We have great tooling. That's the way we are going to be able to create the broadest opportunity to your very point about developers getting an ROI for building for Windows."
Yet between the lines, the fact that Nadella two weeks ago said Microsoft is a "productivity and platforms" company rather the previous "devices and services" descriptor suggests that the emphasis of Windows is a common platform tied with Office and OneDrive. Microsoft's goal is that this will allow users to do their work more easily, while making it easy for them to use their devices for their personal activities without the two crossing paths. And the most likely way to succeed is to ensure developers who have always built for the Windows platform continue to do so.
Posted by Jeffrey Schwartz on 07/23/2014 at 11:26 AM0 comments
After a protracted decline in PC sales, Intel last week said that enterprises of all sizes are refreshing their portable and desktop computers. In its second quarter earnings report, Intel said PC shipments rose for the third consecutive quarter. While the company acknowledged that the end of life of Windows XP has helped fuel the revival, the company appears optimistic the trend will continue.
Though company officials didn't give specific guidance for future quarters, the company is optimistic that the pending delivery of new systems based on its new 14mm Broadwell processor will propel demand in the following quarters. The new smaller CPU is expected to offer systems that are lighter and offer better battery life.
Intel said its PC group's revenues of $8.7 billion represented a 6 percent increase over the same period last year and a percent jump over the prior quarter. The second quarter Intel reported last week covers the period when Microsoft officially stopped releasing regular patches for its Windows XP operating system.
"The installed base of PCs that are at least four years old is now roughly 600 million units and we are seeing clear signs of a refresh in the enterprise in small and medium businesses," said Intel CEO Brian Krzanich, during the company's earnings call. "While there are some signs of renewed consumer interest and activity, the consumer segment remains challenging, primarily in the emerging markets."
Krzanich was particularly optimistic about the arrival of newest ultramobile systems that will arrive from the 14nm Llama Mountain reference design, which he said will result in fanless, detachable two—in-one systems that are 7.2 mm and weigh 24 ounces. OEMs demonstrated some of these new systems at the recent Computex show in Taipei. Microsoft showcased many new Windows PCs in the pipeline at last week's Worldwide Partner Conference in Washington, D.C.
Posted by Jeffrey Schwartz on 07/21/2014 at 1:41 PM0 comments
Microsoft moved quickly after last week's acquisition of InMage Systems to say that the InMage Scout software appliances for Windows and Linux physical and virtual instances will be included in its Azure Site Recovery subscription licenses.
Azure Site Recovery, a service announced at Microsoft's TechEd conference in Houston in May, is the rebranded Hyper-V Recovery Manager. Azure Site Recovery, unlike its predecessor, allows customers to use the Microsoft Azure public cloud as a backup target rather than requiring a second datacenter. Image Scout is an on-premises appliance which in real time captures data on a continuous basis as those changes occur. It then simultaneously performs local backups or remote replication via a single data stream.
With the addition of InMage Scout subscription licenses to the Azure Site Recovery service, Microsoft said customers will be able to purchase annual protection for instances with the InMage Scout offering. Microsoft is licensing Azure Site Recovery on a per virtual or physical instance basis. The service will be available for customers with Enterprise Agreements on Aug. 1. For now, that's the only way Microsoft is letting customers purchase InMage Scout, though it's not required for Azure Site Recovery. The InMage Scout software is available for use on a trial basis through Aug. 1 via the Azure portal.
The company also quietly removed the InMage-4000 appliance from the portfolio, a converged system with compute storage and network interfaces. The InMage-4000 was available with up to 48 physical CPU cores, 96 threads, 1.1TB of memory and 240TB of raw storage capacity. It supports 10GigE storage networking and built-in GigE Ethernet connectivity. Though it was on the InMage Web site last Friday, by Sunday it was removed.
A Microsoft spokeswoman confirmed the company is no longer offering the turnkey appliance but hasn't ruled out offering a similar type system in the future
Posted by Jeffrey Schwartz on 07/18/2014 at 11:55 AM0 comments
Microsoft this morning announced what was widely rumored -- it will kick off the largest round of layoffs in the company's history. The company will reduce its workforce by 18,000 employees -- much greater than analysts had anticipated. More than two thirds of them -- 12,500 -- will affect workers in its Nokia factories with the rest impacting other parts of the company. The layoffs are aimed at creating a flatter and more responsive organization.
CEO Satya Nadella announced the job cuts just one week after indicating that major changes were in the works. Just yesterday in his keynote address at Microsoft's Worldwide Partner Conference in Washington, D.C. Nadella reiterated that the company must change its culture and be easier to do business with. Since Microsoft announced its intent to acquire Nokia last year for $7.2 billion dollars, critics were concerned it would be a drag on the company's earnings. Nadella clearly signaled he is moving to minimize its impact.
The larger than expected reductions from Nokia is the result of a plan to integrate the company's operations into Microsoft, Nadella said in an e-mail to employees announcing the job cuts, 13,000 of which will take place over the next six months. "We will realize the synergies to which we committed when we announced the acquisition last September," Nadella said. "The first-party phone portfolio will align to Microsoft's strategic direction. To win in the higher price tiers, we will focus on breakthrough innovation that expresses and enlivens Microsoft's digital work and digital life experiences. In addition, we plan to shift select Nokia X product designs to become Lumia products running Windows. This builds on our success in the affordable smartphone space and aligns with our focus on Windows Universal Apps."
Nadella also said that Microsoft is looking to simplify the way employees work by creating a more agile structure that can move faster than it has and make workers more accountable. "As part of modernizing our engineering processes the expectations we have from each of our disciplines will change," he said, noting there will be fewer layers of management to accelerate decision making.
"This includes flattening organizations and increasing the span of control of people managers," he added. "In addition, our business processes and support models will be more lean and efficient with greater trust between teams. The overall result of these changes will be more productive, impactful teams across Microsoft. These changes will affect both the Microsoft workforce and our vendor staff. Each organization is starting at different points and moving at different paces."
The layoffs don't mean Microsoft won't continue to hire in areas where the company needs further investment. Nadella said he would share more specific information on the technology investments Microsoft will make during its earnings call scheduled for July 22.
Posted by Jeffrey Schwartz on 07/17/2014 at 7:14 AM0 comments
In what Apple and IBM describe as a "landmark" partnership, the two companies have forged a deal to bring 100 industry specific, enterprise-grade iOS apps and provide cloud services such as security, analytics and mobile integration for iPads and iPhones. The pact also calls for the two companies to offer AppleCare support for enterprises and IBM will offer device activation, supply and management of devices.
This broad partnership is a significant arrangement for both companies in that it will help IBM advance its cloud and mobility management ambitions and Apple will gain its largest foothold to date into the enterprise. It bears noting, Apple rarely forms such partnerships, preferring to go it alone. At the same time, the buzz generated by this partnership, though noteworthy, may be overstating the impact it will have. The harm it will have on Android and Windows also appears marginal.
To date, Apple has benefited by the BYOD movement of the past few years and that's predominantly why so many iPads and Android-based tablets and smartphones are used by employees. While there's no shortage of enterprise mobile device management platforms to administer the proliferation of user-owned devices, Apple is hoping IBM's foothold in the enterprise, its strong bench of developer tools and its growing cloud infrastructure will lead to more native apps and software-as-a-service offerings.
"This alliance with Apple will build on our momentum in bringing these innovations to our clients globally," said Ginni Rometty, IBM chairman, president and CEO, in a statement. "For the first time ever we're putting IBM's renowned big data analytics at iOS users' fingertips, which opens up a large market opportunity for Apple," added Apple CEO Tim Cook. "This is a radical step for enterprise and something that only Apple and IBM can deliver."
While the pact certainly will give IBM more credibility with its customers, its benefit to Apple appears marginal, which is why the company's stock barely budged on the news last night. "We do not expect the partnership to have a measurable impact on the model given that Apple has already achieved 98 percent iOS penetration with Fortune 500 companies and 92 percent penetration with Global 500 companies," said Piper Jaffray Analyst and known Apple bull Gene Munster in a research note. "While we believe that the partnership could strength these existing relationships, we believe continued success with the consumer is the most important factor to Apple's model."
The Apple-IBM partnership certainly won't help Microsoft's efforts to keep its Windows foothold intact, which is already under siege. On the other hand, it's a larger threat to Android than to Windows. The obvious reason is that Android has more to lose with a much larger installed base of user-owned tablets. Even if the number of combined tablets and PCs running Windows drops to 30 percent by 2017, as Forrester Research is forecasting, enterprises still plan to use Windows for business functions because of its ability to join Active Directory domains and its ties to Windows Server, SharePoint, Office and the cloud (including OneDrive and Azure).
"It makes it more challenging for Windows Phone to gain ground in the enterprise, because IBM bolster's Apple's hardware in the enterprise, for both sales/support and enterprise apps," said Forrester analyst Frank Gillett. "And that indirectly makes it harder for Windows PCs to stay strong also, but that's incremental."
Pund-IT Analyst Charles King sees this deal having a more grim effect on Microsoft. "Microsoft is in the most dangerous position since the company is clearly focusing its nascent mobile efforts on the same organizations and users as IBM and Apple," he said in a research note. The partnership was announced at an unfortuitous time for Microsoft -- the company is rallying its partners around Windows, among other things, at its Worldwide Partner Conference in Washington, D.C. where Microsoft has talked up its commitment to advance Windows into a common platform for devices of all sizes, from phones to large-screen TVs. "The goal for us is to have them take our digital work-life experiences and have them shine," Microsoft CEO Satya Nadella said in the keynote address at WPC today.
While Apple and IBM described the partnership as exclusive, terms were not disclosed. Therefore it's not clear what exclusive means. Does that mean Apple can't work with other IT players? Can IBM work with Google and/or Microsoft in a similar way? At its Pulse conference in Las Vegas back in February, IBM said it would offer device management for Windows Phone devices through its recently acquired MaaS360 mobile device management platform.
Also while Apple may have broken new ground with its IBM partnership, Microsoft has made a number of arrangements with providers of enterprise and vertical applications to advance the modern Windows platform. Among them are Citrix, Epic, SAP, Autodesk and Salesforce.com (with Salesforce One being available for Windows apps this fall).
Munster predicted if half the Fortune 500 companies were to buy 2,000 iPhones and 1,000 iPads above what they were planning to purchase from this deal, it would translate to half of one percent of revenue in the 2015 calendar year. In addition, he believes IBM will offer similar solutions for Android. Even if Munster is underestimating the impact this deal will have on Apple, there's little reason to believe this pact will move the needle significantly, if at all, for Windows. The fate of Windows is in Microsoft's hands.
Posted by Jeffrey Schwartz on 07/16/2014 at 12:35 PM0 comments
It's no secret that big changes are coming to Microsoft. CEO Satya Nadella made that clear in his 3,100-word memo to employees late last week. The key takeaways of that message were that Microsoft is now a platforms and productivity company and it intends to become leaner in a way that it can bring products to market faster.
While the new platforms and productivity mantra doesn't mean it's doing away with its old devices and services model, Nadella is trying to shift the focus to what Microsoft is all about and it's sticking with a strong cloud and mobile emphasis.
The latter sounds like Nadella wants to accelerate the Microsoft One strategy introduced last year and, reading between the lines, he wants to break down the silos and fiefdoms. In his keynote address at Microsoft's Worldwide Partner Conference in Washington, D.C. today, Nadella said the company intends to change its culture.
"We change the core of who we are in terms of our organization and how we work and our value to our customers," Nadella said. "That's the hardest part really. The technology stuff is the simpler thing. We all know that but we need to move forward with the boldness that we can change our culture. It's not even this onetime change, it's this process of continuous renewal that [will] succeed with our customers."
Nadella's push comes when there is unease among the Microsoft ranks. Rumors persist that Microsoft is planning some layoffs. The move isn't unexpected, given Microsoft inherited 25,000 new employees from its $7.2 billion acquisition of Nokia. According to a Reuters report, Microsoft is planning on laying off 1,000 of those employees based in Finland. The layoffs are expected to be the most extensive in Microsoft's history, according to a Bloomberg report.
To date Nadella is not indicating any planned cutbacks but at the same time it appears Nadella is well aware that Microsoft needs to rid itself of those who aren't on board with the company's new way of doing business.
Nadella said Microsoft needs to "enable the employees to bring their A game, do their best work, find deeper meaning in what they do. And that's the journey ahead for us. It's a continuous journey and not an episodic journey. The right way to think about it is showing that courage in the face of opportunity."
Posted by Jeffrey Schwartz on 07/16/2014 at 12:40 PM0 comments
In his annual address to partners, Microsoft COO Kevin Turner said the company will not provide any government access to customer data. Microsoft will fight any requests by a government to turn over data, Turner told 16,000 attendees at the company's annual Worldwide Partner Conference, which kicked off today in Washington, D.C.
"We will not provide any government with direct unfettered access to customers' data. In fact we will take them to court if necessary," said Turner. "We will not provide any government with encryption keys or assist their efforts to break our encryption. We will not engineer backdoors in the products. We have never provided a business government data in response to a national security order. Never. And we will contest any attempt by the U.S. government or any government to disclose customer content stored exclusively in another place. That's our commitment."
Microsoft will notify business and government customers when it does receive legal orders, Turner added. "Microsoft will provide governments the ability to review our source code, to reassure themselves of its integrity and confirm no backdoors," he said.
The remarks were perhaps the most well received by the audience during his one-hour speech that also covered the progress Microsoft has made for its customers in numerous areas including the success of Office 365, Azure, virtualization gains over VMware, business intelligence including last year's boost to SQL Server and the release of Power BI, which included its new push into machine learning. While Microsoft Chief Counsel Brad Smith has issued a variety of blog posts providing updates and assurance that it will protect customer data, Turner's public remarks step up the tenor of Microsoft's position on the matter.
While not addressing former NSA contractor Edward Snowden by name, it was a firm and public rebuke to accusations last year that Microsoft provided backdoors to the government. Turner acknowledged that despite its 12-year-old Trustworthy Computing Initiative, its Security Development Lifecycle and a slew of other security efforts, Microsoft needs to (and intends) emphasize security further. "When you think about the cyber security issues, there's never been an issue like this past year," Turner said. "It is a CEO-level decision and issue."
Turner talked up Microsoft's existing efforts including its ISO standard certifications, operational security assurance Windows Defender, Trusted Platform Module, Bitlocker and various point products. He also played up the company's higher level offerings such as assessments, threat detection response services and its digital crimes unit.
Microsoft has other security offerings and/or efforts in the pipeline, Turner hinted. "We will continue to strengthen the encryption of customer data across our network and services," he said. "We will use world-class cryptography and best-in-class cryptography to do so."
Posted by Jeffrey Schwartz on 07/14/2014 at 2:47 PM0 comments
If you thought Microsoft was looking to disrupt the storage landscape earlier this week when it launched its Azure StorSimple appliances, the company has just upped the ante. Microsoft is adding to its growing storage portfolio with the acquisition of InMage, a San Jose, Calif.-based provider of converged disaster recovery and business continuity infrastructure that offers continuous data protection (CDP). Terms weren't disclosed.
InMage is known for its high-end Scout line of disaster recovery appliances. The converged systems are available in various configurations with compute storage and network interfaces. Its InMage-4000 is available with up to 48 physical CPU cores, 96 threads, 1.1TB of memory and 240TB of raw storage capacity. It supports 10GigE storage networking and built-in GigE Ethernet connectivity.
Over time InMage will be rolled into the Microsoft Azure Site Recovery service to add scale to the company's newly added disaster recovery and business continuity offering. Microsoft had earlier announced plans to enable data migration to Azure with Scout, InMage's flagship appliance.
"InMage Scout continuously captures data changes in real time as they occur and performs local backup or remote replication simultaneously with a single data stream," a description on the company's Web site explained. "It offers instantaneous and granular recovery of data locally and enables push-button application level failovers to remote sites to meet local backup and/or remote DR requirements, thus going above and beyond the protection offered by conventional replication backup and failover automation products alone."
It also collects data from production servers in real time into memory before they're written to disk and moves the data to the InMage Scout Server. This eliminates any added I/O load from the backup or replication process. It also has built-in encryption, compression and WAN acceleration. It supports backups of Hyper-V, VMware ESX and Xen virtual machines.
The Scout portfolio also protects Linux and various Unix environments, and the company offers specialized appliances for Exchange Server, SAP, Oracle SQL Server, SharePoint, virtualization and data migration.
"Our customers tell us that business continuity -- the ability to backup, replicate and quickly recover data and applications in case of a system failure -- is incredibly important," said Takeshi Numoto, Microsoft's corporate VP for cloud and enterprise marketing, in a blog post announcing the acquisition.
These products don't overlap. StorSimple offers primary storage with Azure as a tier, while InMage offers disaster recovery using the cloud or a secondary site as a target.
Posted by Jeffrey Schwartz on 07/11/2014 at 12:23 PM0 comments
When it comes to enterprise storage, companies such as EMC, Hewlett Packard, Hitachi, IBM and NetApp may come to mind first. But there are a lot of new players out there taking a piece of the pie. Among them are Fusion-io, GridStore, Nimble Storage, Nutanix, Pure Storage, SolidFire and Violin Memory, just to name a few high fliers. Another less obvious but potentially emerging player is Microsoft, which acquired storage appliance maker StorSimple in 2012.
As I noted a few weeks ago, Microsoft is aiming at commoditizing hardware with software-defined storage. In recent months Microsoft has also indicated it has big plans for making StorSimple a key component of its software defined storage strategy, which of course includes Storage Spaces in Windows Server. Microsoft this week announced it is launching the Azure StorSimple 8000 Series, which consists of two different arrays that offer tighter integration with the Microsoft Azure public cloud.
While Microsoft's StorSimple appliances always offered links to the public cloud, the new Azure StorSimple boxes with disks and flash-based solid-state drives use Azure Storage as an added tier of the storage architecture, enabling administrators to create virtual SANs in the cloud just as they do on premises. Using the cloud architecture, customers can allocate more capacity as needs require.
"The thing that's very unique about Microsoft Azure StorSimple is the integration of cloud services with on-premises storage," said Marc Farley, Microsoft's senior product marketing manager for StorSimple, during a press briefing this week to outline the new offering. "The union of the two delivers a great deal of economic and agility benefits to customers."
Making the new offering unique, Farley explained, is the two new integrated services: the Microsoft Azure StorSimple Manager in the Azure portal and the Azure StoreSimple Virtual Appliance. "It's the implementation of StorSimple technology as a service in the cloud that allows applications in the cloud, to access the data that has been uploaded from the enterprise datacenters by StorSimple arrays," Farley explained.
The StorSimple 8000 Series lets customers run applications in Azure that access snapshot virtual volumes which match the VMs on the arrays on-premises. It supports Windows Server and Hyper-V as well as Linux and VMware-based virtual machines. However unlike earlier StorSimple appliances, the new offering only connects to Microsoft Azure -- not other cloud service providers such as Amazon Web Services. Farley didn't rule out future releases enabling virtual appliances in other clouds.
The aforementioned new StorSimple Manager consolidates the management and views of the entire storage infrastructure consisting of the new arrays and the Azure Virtual Appliances. Administrators can also generate reports from the console's dashboard, letting them reallocate storage infrastructure as conditions require.
Farley emphasized that the new offering is suited for disaster recovery, noting it offers "thin recoveries." Data stored on the arrays in the datacenter can be recovered from copies of the data stored in the Azure Virtual Appliances.
The arrays support iSCSI connectivity as well as 10Gb/s Ethernet and inline deduplication. When using the Virtual Appliance, administrators can see file servers and create a virtual SAN in the Azure cloud. "If you can administer a SAN on-premises, you can administer the virtual SAN in Azure," Farley said.
Microsoft is releasing two new arrays: the StorSimple 8100, which has 15TB to 40TB of capacity (depending on the level of compression and deduplication implemented) and the StorSimple 8600, which ranges from 40TB to 100TB with a total capacity of 500TB when using Azure Virtual Appliances.
The StorSimple appliances are scheduled for release next month. Microsoft has not disclosed pricing but the per GB pricing will be more than the cost of the Microsoft Azure blog storage offering, taking into account bandwidth and transaction costs.
Posted by Jeffrey Schwartz on 07/09/2014 at 1:50 PM0 comments
A study commissioned by VMware finds enterprise users "overwhelmingly" prefer Macs over Windows PCs. According to the survey of 376 IT professionals conducted by Dimensional Research, 71 percent of enterprises now support Macs and 66 percent have employees who use them in the workplace.
VMware, which of course has a vested interest in the demise of traditional Windows PCs in the enterprise, didn't ask to what extent Macs are deployed within respondents' organizations. While the share of Macs in use overall has increased over the years, according to IDC, the share of Macs dropped slightly to 10.1 percent last quarter from 11 percent year-over-year. However, that may reflect the overall decline in PC hardware sales over the past year. Nevertheless with more employees using their personal Macs at work and execs often preferring them over PCs, their presence in the workplace continues to rise.
Consequently, VMware is asserting that the findings show the dominance of Windows is coming to an end. "For companies, the choice is very clear -- they need to respond to end-user demand for Macs in the enterprise or they will find it difficult to recruit and retain the best talent on the market," said Erik Frieberg, VMware's VP of marketing for End-User Computing in a blog post last week. "They also need to provide IT administrators the tools to support a heterogeneous desktop environment. Otherwise there will be disruption to the business."
Despite user preference, the VMware study shows that 39 percent of the IT pros surveyed believe Macs are more difficult to support and 75 percent don't believe they are any more secure. "While employees clearly prefer Macs, there are challenges from an IT perspective that Macs must overcome before they can replace Windows PCs in the enterprise," Freiberg noted.
Exacerbating the challenge, 47 percent said only some applications that employees need to do their jobs run on Macs and 17 percent report none of their apps can run on Macs.
That trend is good news for Parallels, whose popular Parallels Desktop for Mac allows Windows to run as a virtual machine on Macs. I happened to catch up with Parallels at TechEd in Houston in May, where the company also announced a management pack for Microsoft's System Center Configuration Manager (SCCM). The new tool gives admins full visibility of Macs on an enterprise network, Parallels claims. In addition to network discovery, it includes a self-service application portal, an OSX configuration profile editor and can enable FireVault 2 encryption. The management pack can also deploy packages and prebuilt OSX images as well as configuration files.
VMware naturally sees these findings as lending credibility to its desktop virtualization push, including its Fusion Professional offering, which lets IT create virtual desktops for PCs and Macs, as well as its Horizon desktop-as-a-service offerings.
The survey also found that less than half (49 percent) unofficially support user-owned PCs, while 27 percent officially have such policies in place. The remaining 24 percent don't support user-owned PCs.
Are you seeing the rise of Macs in your organization? If so, would you say an invasion of Macs in the enterprise is coming? How are you managing Macs within your shop?
Posted by Jeffrey Schwartz on 07/07/2014 at 9:30 AM0 comments
CA Technologies on Monday said it is selling off its Arcserve data protection software business to Marlin Equity Partners, whose holdings include Changepoint, Critical Path, Openwave, Tellabs and VantagePoint.
The new company will take on the Arcserve name. Mike Crest, the current general manager of CA's Arcserve business, will become CEO of the new company. Terms of the deal, expected to close at the end of this calendar quarter, were not disclosed.
Developed more than two decades ago by Cheyenne Software, which CA acquired in 1996, Arcserve has a following of enterprise customers who use it to protect mission-critical systems.
CA just released the latest version of Arcserve Unified Data Protection (UDP), which is available as a single offering for Linux, Unix and Windows systems. It includes extended agentless protection for Hyper-V and VMware virtual environments. However, the backup and recovery market has become competitive, and CA has been divesting a number of businesses since its new CEO, Mike Gregoire, took over last year.
Marlin has $3 billion in capital under management. "We are committed to providing the strategic and operational support necessary to create long-term value for Arcserve and look forward to working closely with CA Technologies through the transition," said Marlin VP Michael Anderson in a statement.
In a letter to partners, Chris Ross, VP for worldwide sales for CA's data-protection business, said the move will benefit Arcserve stakeholders. "Greater focus on company business functions, R&D and support will mean higher levels of service and customer satisfaction," Ross said. "Simply put, the new company will be purpose-built end-to-end for Arcserve's unique target customer segment, partner model and overall strategy."
Posted by Jeffrey Schwartz on 07/07/2014 at 9:32 AM0 comments
The preview of the next version of Windows could appear in the next few months and will have improvements for those who primarily use the traditional desktop environment for Win32-based applications, according to the latest rumors reported Monday.
"Threshold," which could be branded as Windows 9 (though that's by no means certain) will target large audience of Windows 7 user who want nothing to do with the Windows 8.x Modern user interface, according to a report by Mary Jo Foley in her All About Microsoft blog. At the same time, Microsoft will continue to enhance the Modern UI for tablet and hybrid laptop-tablet devices.
To accomplish this, the Threshold release will have multiple SKUs. For those who prefer the classic desktop and want to run Win32 apps, one SKU will put that front and center, according to Foley. Hybrid devices will continue to support switching between the Modern UI (also referred to as "Metro") and the more traditional desktop interface. And another SKU, aimed at phones and tablets only, will not have a desktop component, which may prove disappointing to some (myself included) who use tablets such as the Dell Venue 8 Pro. At the same time, it appears that SKU will be used for some Nokia tablets and one might presume a future Surface 3 model (and perhaps for a "mini" form factor).
As previously reported, Threshold will get a new Start menu. Microsoft in April released Windows 8.1 Update, which added a Start screen and various improvements for keyboard and mouse users, but no Start menu. Foley pointed out that the mini Start menu that was demonstrated at Microsoft's Build conference in April is expected to be customizable.
The Threshold release is expected to arrive in the spring of 2015. Meanwhile, Foley also noted a second and final Windows 8.1 Update is expected to arrive next month for Patch Tuesday, though users will have the option of opting out.
Though details of how Microsoft will improve the classic Windows desktop remain to be seen, this should be welcome news to Windows 7 shops (and perhaps some Windows XP holdouts) making long-term migration and system upgrade plans. Our research has suggested all along that shops that plan to pass on Windows 8.x will consider Windows Threshold.
Microsoft said it had no comment on the report.
Posted by Jeffrey Schwartz on 07/02/2014 at 8:09 AM0 comments
Microsoft's Surface Pro 3 could benefit all types of workers looking for a laptop that they can also use as a tablet. Among them are SharePoint administrators.
As soon as the new Surface Pro 3s went on sale at BestBuy 10 days ago, Tamir Orbach, Metalogix's director of product management for SharePoint migration product, went out and bought one. Having seen my first-look write up last week, he reached out, wanting to share with me his observations on the device in general and why he believes every SharePoint administrator would benefit by having one.
Many of his customers who are SharePoint administrators tend to have a small, low end Windows tablet or iPad and a heavy laptop or desktop on their desks. Orbach believes the Surface Pro 3's high resolution, light weight and the coming availability of a unit with an Intel Core i7 processor and 8GB of RAM will make the device suitable as a SharePoint administrator's only PC and tablet.
"Pretty much all of us professionals want or need both a laptop or desktop and a slate," Orbach said. "It's so light that you can carry it anywhere you want and you would barely even feel it. And the screen is big enough, the resolution is good, the functionality is powerful enough to be used as our day-to-day computer."
We chatted about various aspects of the device:
- New keyboard: The new keyboard is bigger and we both agreed the fact that it can be locked on an angle is a significant improvement over previous systems (which only could be used in a flat position). Orbach said one downside to that new angle is you can feel the bounce, which is true but it's not that bad in my opinion. "I'd definitely take it over the flat one though," he said.
- Cost and configuration: Orbach bought the unit configured with a 128GB SSD and 4GB of RAM. That unit cost $999 plus $129 for the keyboard. A SharePoint administrator would be better off with at least the system with a 256GB drive and 8GB of RAM but there's a $300 premium. For one with a i7 processor, you're up to $1,549 without the keyboard.
- Docking station: If the Surface Pro 3 becomes your only computer it would be worth adding the docking station if you have a primary work area.
If you're a SharePoint administrator or any type of IT pro, do you think the Surface Pro 3 would help you do your job better?
Posted by Jeffrey Schwartz on 06/30/2014 at 12:28 PM0 comments
I think it's great that Microsoft is now offering 1TB of capacity in its OneDrive service for Office 365 but that only makes the proverbial haystack even larger due to the lack of a suitable way of finding files when using the new Windows 8.x modern UI.
The major drawback of using OneDrive is that it doesn't sort files in the order they were last modified. I think it's fair to say that's the preferred way for most individuals who want to access files they're working with. Instead, when using the modern UI, it sorts them alphabetically. If you have hundreds or thousands of files in a folder, good luck finding a specific file in the way you're accustomed to.
Sure you can use the search interface or go to the traditional desktop (and that's what I'm forced to do). But if Microsoft wants to get people to use its Windows 8.x UI, wouldn't it make sense to make it easier to use?
Now if you use OneDrive for Business with SharePoint Online, it's my understanding you do have the ability to do custom sorts when using the modern UI. So why not offer the same capabilities to the core OneDrive offering? Surely if Microsoft wants to stave off cloud file service providers such as Dropbox, this would be an easy way to accomplish that.
Do you agree?
Posted by Jeffrey Schwartz on 06/27/2014 at 11:07 AM0 comments
Infrastructure systems management provider SolarWinds is extending into the Web performance monitoring market with the acquisition of Pingdom. Terms of the deal, announced last week, weren't disclosed. Pingdom's cloud-based service monitors the performance and uptime of Web servers and sites.
Web performance monitoring is a natural extension of its business and is a key requirement of those managing their infrastructure, said SolarWinds Executive VP Suaad Sait.
"Our product strategy has always been around delivering IT infrastructure and application performance management products to the market," Sait said. "We had a hole in our portfolio where we wanted to extend the capabilities for cloud-based applications and Web sites. We heard this request from our customers as well from the macro market. Instead of building it organically, we looked for a really good partner and that led to us acquiring Pingdom."
Sait said SolarWinds proactively looked for a company to acquire for two reasons. One is that Web sites are becoming a critical component not only as a company's presence but for lead generation. Second, to ensure availability of Web-based applications from remote sites requires they are monitored. "Pingdom rose to the top of the kind of company that fits into the market we serve but also our business model," he said.
Pingdom is a cloud-based offering and the company claims it has 500,000 users. The service monitors Web sites, DNS, e-mail servers and other infrastructure. Setup only requires a URL. The deal has already closed but Sait said the company hasn't determined its integration roadmap for Pingdom.
Posted by Jeffrey Schwartz on 06/27/2014 at 11:11 AM0 comments
Equinix, which operates the largest global colocation of over 100 datacenters, plans to join the OpenCompute Project and implement some of its specs by early next year. Open Compute is a consortium of vendors initiated by Facebook with a large roster of members that include AMD, Dell, Hewlett Packard, Intel, Microsoft, Rackspace and VMware.
Ihab Tarazi, CTO of Equinix, said the company hasn't officially announced its plan to join OpenCompute, but it probably won't come as a major surprise to observers since Facebook is one of its largest customers. Tarazi said the decision to participate goes beyond Facebook. "Our model is to support the needs of our customers," he said. "There's a whole community on OpenCompute we're going to support."
Among them is Microsoft, which also has a major partnership with Equinix, among several interconnection partners it announced at its TechEd conference last month. With Microsoft's new ExpressRoute service, the company will provide dedicated high-speed links to Equinix datacenters. Microsoft joined OpenCompute earlier this year, saying it plans to share some of its Windows Azure datacenter designs as part of that effort.
I sat down with Tarazi, who is in New York for a company investor conference. Despite jumping on the standards bandwagon, Tarazi said he agrees with comments by Microsoft Azure General Manager Steven Martin, who in a speech earlier this month said, "you have to innovate then commoditize and then you standardize."
In his speech Marin added: "When you attempt to standardize first and say 'I want you as vendors, customers and partners, to get together and agree on a single implementation that we're all going to use for years and years and years to come,' the only thing I know for sure is that you're going to stifle anything meaningful being accomplished for years."
Tarazi concurred. "Innovation takes off faster if you are not waiting on a standard, which is what Steve was saying," he said. "As long as you are able to still deliver the service that is the best way to go. You have to sometimes go for a standard where it's impossible to deliver the service without connectivity or standard."
There's good reason for Tarazi to agree. Equinix is stitching together its own Cloud Exchange, announced in late April, with the goal of providing interconnection between multiple cloud providers. In addition to Microsoft, which has started rolling out interconnectivity to some Azure datacenters (with all planned by year's end), Cloud Exchange also connects to Amazon Web Services through its DirectRoute dedicated links.
Others announced include telecommunications provider Orange, Level 3 Communications and TW Telcom (which the latter agreed to acquire last week). Tarazi said the company is in discussion with all of the players that have operations in its datacenters. "We have 970 plus networks inside our datacenters," he said. "All of those connect to Microsoft in one way or another."
Though he agreed with Martin that there's a time for standards, apparently Tarazi believes in addition to OpenCompute, the time has come to support the OpenStack platform. "If you want to move workloads between them, we're going to make that very simple," Tarazi said. "Or if you want to have a single connection and get to all of them, that's really doable as well."
Tarazi said Equinix also plans to support the IETF's Network Configuration (NETCONF) protocol and Yang modelling language to ease device and network configurations.
Posted by Jeffrey Schwartz on 06/25/2014 at 3:06 PM0 comments
While Microsoft has extended the storage features in Windows Server and its Azure cloud service for years, the company is stepping up its ability to deliver software-defined storage (SDS). Experts and vendors have various opinions on what SDS is, but in effect it pools all hardware and cloud services and automates processes such as tiering, snapshotting and replication.
During a webinar yesterday presented by Gigaom Research, analyst Anil Vasudeva, president and founder of IMEX Research, compared SDS to server virtualization. "Software-defined storage is a hypervisor for storage," Vasudeva said. "What a hypervisor is to virtualization for servers, SDS is going to do it for storage. All the benefits of virtualization, the reason why it took off was basically to create the volume-driven economics of the different parts of storage, servers and networks under the control of the hypervisor."
Prominent storage expert Marc Staimer, president and chief dragon slayer of Dragon Slayer Consulting, disagreed with Vasudeva's assessment. "In general, server virtualization was a way to get higher utilization out of x86 hardware," he said. "The concept of a hypervisor, which originally came about with storage virtualization, didn't take off because what happened with storage virtualization [and] the wonderful storage systems that were being commoditized underneath a storage virtualization layer. What you're seeing today is your commoditizing the hardware with software-defined storage."
Organizations are in the early stages when it comes to SDS. A snap poll during the webinar found that 18 percent have on-premises SDS deployed, while 11 percent have a hybrid cloud/on-premises SDS in place and 32 percent said they are using it indirectly via a cloud provider. GigaOM research director Andrew Brust, who moderated the panel discussion, warned that the numbers are not scientific but participants agreed the findings are not out of line with what they're seeing.
Siddhartha Roy, principal group program manager for Microsoft (which sponsored the webinar), agreed it is the early days for SDS, especially among enterprises. "Enterprises will be a lot more cautious for the right reasons, for geopolitical or compliance reasons. It's a journey," Roy said. "For service providers who are looking at cutting costs, they will be more assertive and aggressive in adopting SDS. You'll see patterns vary in terms of percentages but the rough pattern kind of sticks."
SDS deployments may be in their early stages today but analyst Vasudeva said it's going to define how organizations evolve their storage infrastructure. "Software defined storage is a key turning point," he said. "It may not appear today but it's going to become a very massive change in our IT and datacenters and in embracing the cloud."
Both analysts agree that the earliest adopters of SDS in cloud environments, besides service providers, will be small and midsize businesses. For Microsoft, its Storage Space technology in Windows Server is a core component of its SDS architecture. Storage Space lets administrators virtualize storage by grouping commodity drives into standard Server Message Block 3.0 pools that become virtual disks exposed and remoted to an application cluster.
"That end to end gives you a complete software-defined stack, which really gives you the benefit of a SAN array," Roy said. "We were very intentional about the software-defined storage stack when we started designing this from the ground up."
Meanwhile, as reported last week, Microsoft released Azure Site Recovery preview, which lets organizations use the public cloud as an alternate to a secondary datacenter or hot site and it has introduced Azure Files for testing. Azure Files exposes file shares using SMB 2.1, making it possible for apps running in Azure to more easily share files between virtual machines using standard APIs, such as ReadFile and WriteFile, and can be accessed via the REST interface to enable hybrid implementations.
Is SDS in your organization's future?
Posted by Jeffrey Schwartz on 06/25/2014 at 12:49 PM0 comments
I don't make a habit of attending grand opening ceremonies but when Microsoft opened its second retail store in my backyard Saturday, I decided to accept the company's invitation to check it out. Microsoft opened one of the largest stores to date at the Roosevelt Field mall in Garden City, N.Y. on Long Island (right outside New York City). It's the fifth store in New York and arrives less than two years after opening area locations in Huntington, N.Y. (also on Long Island) and in White Plains, N.Y. in Westchester County. Roosevelt Field is the largest shopping mall in the New York metro area and the ninth largest in the U.S., according to Wikipedia.
The store that opened this weekend is one of the company's largest at 3,775 square feet and 41 employees. It coincidentally opened a day after Friday's Surface Pro 3 launch. "It just worked out that way," said Fazal Din, the store manager, when asked if the opening was timed in coordination with the launch. "But it's a great way to open the store."
While Microsoft's retail stores are primarily intended to draw consumers and are often strategically located near Apple Stores (as this one is), the stores are also targeting business customers, Din said. "We want this store to be the IT department for small businesses," Din said. The store is also reaching out to local partners, he added.
Microsoft corporate VP Panos Panay was on hand for the ribbon cutting ceremony Saturday, where a number of customers later asked him to autograph their new Surface Pro 3s. "This is not only the 98th store, but it's also the 12th store in the tri-state area [New York, New Jersey and Connecticut]. It's kind of a big deal," Panay said. "This is a great area for Microsoft to show its technologies."
Hundreds, if not a few thousand, teenagers camped outside the store in the enclosed mall to score tickets for a free Demi Lovato concert Microsoft arranged in the outside parking lot. The company also gave $1 million in donations to the local divisions of several charities including Autism Speaks, United Way, Variety Child Learning Center and the Girl Scouts of Nassau County.
Nine additional stores are in the pipeline, one of which will open this week in The Woodlands, Texas this Thursday. Most of the stores are in the U.S. with a few in Canada and Puerto Rico. By comparison, Apple, which started opening stores years before Microsoft, has an estimated 424 stores worldwide and 225 in the U.S. With retail sales of over $20 billion for Apple's stores, they represented 12 percent of the company's revenues. Like Apple and Samsung, Microsoft also has its own specialty departments in Best Buy stores.
Though Microsoft is touting the 98th store, by my count only 59 are full retail stores. The rest are smaller specialty stores. It appears Microsoft is largely opening retail stores in the suburbs of large cities rather than in urban locations. For example the only location in New York City is a specialty store in the Time Warner Center in Columbus Circle.
Posted by Jeffrey Schwartz on 06/23/2014 at 1:28 PM0 comments
A month after introducing the new Surface Pro 3 -- which Microsoft advertises as the tablet designed to replace your laptop -- the device is now available for purchase at select retail locations. But the first batch of units will require a quick firmware update to address an issue where Surface Pro 3 would occasionally fail to boot up even when fully charged.
After spending a month with the Surface Pro 3, I can say the device is a real impressive improvement over the first two versions. It's bigger yet still portable, weighing 1.76 pounds with a much thinner form factor. And it has a much more usable keyboard. See my take, which appears in the forthcoming July issue of Redmond magazine.
I didn't mention the problem booting up because I hadn't experienced it when my review went to press. In recent weeks, I have experience the bug quite regularly. When the problem occurs, typically when Windows goes into sleep mode, I have eventually managed to boot it up, though it has taken anywhere from 15 to 30 minutes to do so. Microsoft last week shared a tip on how to do it faster. It requires a strange combination of pressing the volume button in the up position and holding the power button for 10 seconds with the power adapter plugged in. I initially thought I had a flawed unit but Microsoft said it was a common problem and the firmware upgrade currently available aims to fix that.
The firmware update fixes the power problem. It's easy enough to install the update. Just go to the Settings Charm, touch or click Update and Recovery and then check for a Windows Update. I attempted to run it last night but I received an error message saying to make sure the system is fully charged and try again. I did so this morning without incident. It's too early to say that the patch worked for me.
Microsoft also issued an update which lets the Surface Pen users double click to capture and save screen grabs, which should be welcome since there's no Print Screen button on the keyboard. This requires the installation of the June 10 Windows and OneNote updates. With the included Surface Pen, users can also use it to boot the machine right into OneNote to start taking notes.
In my evaluation of the test unit, I noted that I experienced occasional problems with the system failing to find a network connection, which I did mention in my first look article. In fact, it would sometimes indicate in the device manager that there is no network adapter. It wasn't clear if this problem was unique to my test unit or a universal problem -- it turns out there are reports of others who have experienced this issue as well, Microsoft confirmed. The way to fix that is to reboot but a spokeswoman for Microsoft said a patch for that problem is forthcoming.
Units with the Intel Core i5 processors are available at Best Buy stores and the Microsoft Store (both in retail locations and online). Versions with i3 and i7 processors will ship in August, with preorders open now. The i7 model is good if you'll be using the Adobe Creative Cloud Suite, part of which the company this week optimized for photographers using the Surface Pro 3. The i5 will appeal to most mainstream workers who don't want or need to use it for any complex photo or video editing or computer aided design (CAD) work.
If you get to a Best Buy or Microsoft Store near you, check it out and share your thoughts.
Posted by Jeffrey Schwartz on 06/20/2014 at 10:32 AM0 comments
The preview of Microsoft's Azure Site Recovery is now available, the company said on Thursday. Among numerous offerings announced at last month's TechEd conference in Houston, Azure Site Recovery is the company's renamed Hyper-V Recovery Manager for disaster recovery.
But as I reported, Azure Site Recovery is more than just a name change. It represents Microsoft's effort to make Azure a hot site for data recovery. While Hyper-V Recovery Manager, released in January, provides point-to-point replication, Microsoft says Azure Site Recovery aims to eliminate the need to have a secondary datacenter or hot site just for backup and recovery.
"What if you don't have a secondary location?" Matt McSpirit, a Microsoft technical product manager, asked that question during the TechEd opening keynote. "Microsoft Azure Site Recovery, [provides] replication and recovery of your on-premises private clouds into the Microsoft Azure datacenters."
The original Hyper-V Recovery Manager required a secondary datacenter. "When first released, the service provided for replication and orchestrated recovery between two of your sites, or from your site to a supporting hoster's site," the company said in a blog post Thursday. "But now you can avoid the expense and complexity of building and managing your own secondary site for DR. You can replicate running virtual machines to Azure and recover there when needed."
Microsoft says both offer automated protection, continuous health monitoring and orchestrated recovery of applications. It also protects Microsoft's System Center Virtual Machine Manager clouds by setting up automated replication of the VMs, which can be performed based on policies. It integrates with Microsoft's Hyper-V Replica and the new SQL Server AlwaysOn feature.
The service monitors clouds with SCVMM remotely and continuously, according to Microsoft. All links with Azure are encrypted in transit with the option for encryption of replicated data at rest. Also, Microsoft said administrators can recover VMs in an orchestrated manor to enable quick recoveries, even in the case of multi-tier workloads.
Customers can test it in the Azure Preview Portal.
Posted by Jeffrey Schwartz on 06/20/2014 at 12:08 PM0 comments
When Microsoft said it was targeting MacBook users with its new Surface Pro 3 last month, the company demonstrated how much lighter its latest device is by putting the two on a balancing scale. But to really tip the scales for the new tablet PC, Microsoft also talked up its new partnership with Adobe to enhance Photoshop and the rest of the Creative Cloud suite for the new Surface.
Adobe today delivered on that promise with the launch of its new Creative Cloud Photography offering. The company said it will offer the new suite at a starting price of $9.99 per month, which includes what the company calls its new Creative Cloud Photography plan. Part of the new Photoshop CC 2014 release, it is now optimized for Windows 8.1 for those who want to use an electronic stylus or touch.
"We're offering 200 percent DPI support, as well as touch gestures," said Zorana Gee, Adobe's senior product manager for Photoshop during a media briefing. "All of the touch gestures you were able to experience [on traditional PCs and Macs] -- pan, zoom, scale, etc., will now be supported on the new Windows 8 platform."
The optimization for the Surface Pro 3 is available in Photoshop 2014, though the company indicated it was looking to optimize other apps in the suite over time as well.
Adobe last year took the bold step of saying it would only offer its entire Creative Suite of apps, which include Photoshop, Dreamweaver, Illustrator and InDesign, as a cloud-based software as a service. At the Surface launch last month, Adobe was among a number of software vendors including Autodesk and SAP that said they're optimizing their apps for the touch and gesture features in Windows 8.x.
"It's really, really easy to interact with the screen," said Michael Gough, Adobe's VP of Experience Design, when demonstrating the new Windows 8.1-enabled Photoshop at the Surface Pro 3 launch. "The pen input is natural. The performance is great -- both the performance of the software and the hardware working together."
While Photoshop is bundled with the new plan and is optimized for Surface, the subscription also includes Lightroom and Lightroom mobile, which Adobe has designed for use with Apple's iPhone and iPad.
The new Photoshop release also has a number of other new features including content-aware color adaption improvements, Blur gallery motion effects, Perspective Warp and Focus Mask. The latter automatically selects areas in an image that are in focus. It's suited for headshots and other images with shallow depth of field.
Posted by Jeffrey Schwartz on 06/18/2014 at 8:34 AM0 comments
If you're wondering where Microsoft stands with cloud standardization efforts such as OpenStack and Cloud Foundry, the general manager for Microsoft Azure gave his take, saying providers should innovate first. In the keynote address at this week's Cloud Computing Expo Conference in New York, Microsoft's Steven Martin questioned providers that have emphasized the development of cloud standards.
"I think we can agree, you have to innovate, then commoditize and then you standardize," Martin said. "When you attempt to standardize first and say 'I want you as vendors, customers and partners, to get together and agree on a single implementation that we're all going to use for years and years and years to come,' the only thing I know for sure is that you're going to stifle anything meaningful being accomplished for years."
The remarks are clearly a veiled reference to major IT providers offering public cloud services such as IBM, Hewlett Packard, and Rackspace, along with VMware, which is pushing its Cloud Foundry effort. Amazon, Microsoft and Google have the largest cloud infrastructures. According to a report in The New York Times Thursday, Amazon and Google both have 10 million servers in their public clouds while Microsoft Azure has 1 million in 12 datacenters today and 16 planned to be operational by year's end. Despite the large footprints none of the big three have pushed running a standard cloud platforms stack.
Martin's statements about standards were rather telling, considering Microsoft has always had little to say publicly about OpenStack and Cloud Foundry. While Microsoft has participated in OpenStack working groups and has made Hyper-V-compatible in OpenStack clouds, the company has never indicated either way whether it sees its Azure cloud ever gaining some OpenStack compatibility, either natively or through some sort of interface.
"The best thing about cloud technology is in addition to the data, in addition to the access, is the market gets to decide," he said. "The market will pick winners and losers in this space, and we will continue to innovate." Asked after his session if he sees Microsoft ever supporting OpenStack, Martin reiterated that "we'll let the market decide."
Not long ago, one might have construed that as Microsoft talking up its proprietary platforms. However Martin was quick to point out that Microsoft Azure treats Linux like a first-class citizen. "Microsoft will use the technologies that make sense and contribute them back to the public," he said." What will matter is going to be the value that people generate, and how strong and robust the systems are, and the service level agreements you can get."
Posted by Jeffrey Schwartz on 06/13/2014 at 11:14 AM0 comments
As I reported the other day, Microsoft is getting tougher on surveillance reforms. Later that day, Microsoft stepped its battle of overreach up a notch by releasing a court filing seeking to overturn an order to turn over an e-mail stored in its Dublin datacenter. In its appeal released Monday, Microsoft is arguing the search warrant is in violation of international law.
It's believed Microsoft's move is the first time a major company has challenged a domestic search warrant for digital information overseas, The New York Times reported today. Privacy groups and other IT providers are concerned over the outcome of this case, according to the report, noting it has international repercussions. Foreign governments are already concerned their people's data are not adequately protected.
Microsoft filed its objection in the United States Southern New York Court last Friday, saying if the warrant to turn over the e-mail stored abroad is upheld, it "would violate international law and treaties, and reduce the privacy protection of everyone on the planet." The case involves a criminal inquiry, where a federal judge granted a search warrant in New York back in December. The customer's identity and country of origin is not known.
Search warrants seeking data oversees are rare, according to The Times report, but granting one could pave the way for further cases and international conflicts at a time when foreign governments are already unnerved by the surveillance activities by the United States. In its latest filing, Microsoft is seeking a reversal of the warrant. The report said the case could go on for some time with oral arguments scheduled for July 31.
The case could put pressure for revisions to the Electronic Communications Privacy Act of 1986, which was created before international electronic communications over the Internet was common.
Posted by Jeffrey Schwartz on 06/11/2014 at 11:54 AM0 comments
In the year since Edward Snowden stunned the world with revelations that the National Security Agency (NSA) had a widespread digital surveillance effort that included the covert PRISM eavesdropping and data mining program, Microsoft marked the anniversary last week by saying it had unfinished business in the quest for government reforms.
While most cynics presumed intelligence agencies intercepted some communications, Snowden exposed what he and many believe was broad overreach by the government. Many of the revelations that kicked off a year ago last Thursday even put into question the legality of the NSA's activities and the restrictions imposed on the telecommunications and IT industry by the Foreign Intelligence Security Act (FISA).
The leaked documents implicated the leading telcos, along with Microsoft, Google, Facebook, Yahoo and many others, saying they were giving the feds broader access to e-mail and communications of suspected terrorists than previously thought. While the government insisted it was only acting when it believed it had probable cause and on court orders, the NSA's broad activities and the compliance of Microsoft and others put into question about how private our data is when shared over the Internet, even when stored in cloud services.
Whether you think Snowden is a hero for risking his life and liberty for exposing what he believed defied core American freedoms or you feel he committed treason, as Netscape Cofounder and Silicon Valley heavyweight Marc Andreessen believes, the worldview and how individuals treat their data and communications is forever changed.
The revelations were a setback for Microsoft's efforts to move forward its "cloud-first" transformation because the leaked NSA documents found that the company was among those that often had to comply with court orders without the knowledge of those suspected. To his credit, Microsoft General Counsel Brad Smith used the revelations to help put a stop to the objectionable activities.
Both Microsoft and Google last week marked the anniversary by showing the progress both companies have made. Google used the occasion to announce its new end-to-end encryption plugin for the Google Chrome browser and a new section in its Transparency Report that tracks e-mail encryption by service providers. Google announced it is using the Transport Layer Security (TLS) protocol to encrypt e-mail across its Gmail service. Its reason for issuing the Transparency Report was to point out that a chain is only as strong as its weakest link, hoping it would pressure all e-mail providers to follow suit. The report last week showed Hotmail and Outlook.com only implementing TLS 50 percent of the time.
Microsoft has lately emphasized it is stepping up its encryption efforts this year. Encryption for Office 365 is coming, Microsoft said last month. The company will offer 2018-bit Private Forward Secrecy as the default decryption for Office 365, Azure, Outlook.com and OneDrive. Next month Microsoft will also offer new technology for SharePoint Online and OneDrive for Business that will move from a single encryption key per disk to offering a unique encryption key for each file.
Shortly after the Snowden revelations, Microsoft, Google and others filed a lawsuit challenging the Foreign Intelligence Surveillance Act's stipulation that made it illegal for the companies to be more transparent. In exchange for dropping that lawsuit, Microsoft and others were able to make some limited disclosures. But in his blog post last week, Smith said providers should be permitted to provide more details, arguing doing so wouldn't compromise national security.
The unfinished business Smith would like to see resolved includes in summary:
- Recognize that U.S. search warrants end at U.S. borders: The U.S. government should stop trying to force tech companies to circumvent treaties by turning over data in other countries. Under the Fourth Amendment of the U.S. Constitution, users have a right to keep their e-mail communications private. We need our government to uphold Constitutional privacy protections and adhere to the privacy rules established by law. That's why we recently went to court to challenge a search warrant seeking content held in our data center in Ireland. We're convinced that the law and the U.S. Constitution are on our side, and we are committed to pursuing this case as far and as long as needed.
- End bulk collection: While Microsoft has never received an order related to bulk collection of Internet data, we believe the USA Freedom Act should be strengthened to prohibit more clearly any such orders in the future.
- Reform the FISA Court: We need to increase the transparency of the FISA Court's proceedings and rulings, and introduce the adversarial process that is the hallmark of a fair judicial system.
- Commit not to hack data centers or cables: We believe our efforts to expand encryption across our services make it much harder for any government to successfully hack data in transit or at rest. Yet more than seven months after the Washington Post first reported that the National Security Agency hacked systems outside the U.S. to access data held by Yahoo and Google, the Executive Branch remains silent about its views of this practice.
- Continue to increase transparency: Earlier this year, we won the right to publish important data on the number of national security related demands that we receive. This helped to provide a broader understanding of the overall volume of government orders. It was a good step, but we believe even more detail can be provided without undermining national security.
President Obama has put forth some recommendations, though some believe they don't go far enough and have yet to affect any major changes. If you saw the interview NBC's Brian Williams conducted with Snowden in Moscow, it's clear, regardless of the legality of the leaks, this debate is far from over. But if you're concerned about your privacy, encrypting your data at rest and in transit is an important step moving forward.
Posted by Jeffrey Schwartz on 06/09/2014 at 1:06 PM0 comments
Asus, Dell and Hewlett Packard are among the PC suppliers extending the boundaries of Microsoft's new Windows 8.1 operating system with several new enterprise-grade hybrid PC-tablets being revealed at this week's annual Comutex trade show in Taipei.
Some of the devices could even offer an alternative to Microsoft's new Surface Pro 3, a device the company believes is finally suited to combine all the functions of a commercial-grade laptop and a tablet. If the new PC-tablets challenge the Surface Pro 3, that's a good thing for the advancement of Windows for Microsoft. "Surface is a reference design for Microsoft's OEM partners," said David Willis, Gartner's chief of research for mobility and communications, when I caught up with him yesterday at the Good Technology Xchange user conference in New York.
For example, the new HP Pro x2 612, launched today, has a 12.5-inch full high-definition (FHD) display that's just slightly larger than the Surface Pro 3. HP's detachable tablet is available with either an Intel Core i3 or i5 processor with vPro hardware-based security, solid-state drives and two USB 3.0 ports. It is also available with HP's UltraSlim dock. While the Surface Pro 3 is also available with a Core i7 processor, the latter two CPUs should serve the needs of most mainstream business users. And there's nothing to say that HP won't later offer an i7-equipped model down the road.
The HP Pro x2 612 will get 8.25 hours of battery life, though an optional power keyboard extends that to 14 hours, the company said. While the Surface Pro 2 is also available with a power keyboard, Microsoft didn't announce one yet for the new Surface Pro 3. In addition to offering hardware-based security with vPro, HP also added other features to offer improved security for the new device, including HP BIOS, HP Client Security, Smart Card Reader, HP TPM and an optional fingerprint scanner for authentication.
HP also announced a smaller version, the HP Pro x2 410, with an 11.6-inch display and a starting price of $849 for a unit with an i3 processor, 128GB of storage and 4GB of RAM. HP didn't announce pricing for the larger HP Pro x2 612, which ships in September.
Meanwhile, Asus rolled out several new Windows devices including the new Zenbook NX500, available with an i7 quad-core processor. It supports optional NVIDIA GeForce GTX 850M graphics adaptors with 2GB of GDDR5 video memory. The new system also includes a Broadcom 3-stream 802.11ac Wi-Fi, SATA 3 RAID 0 or PCIe x4 SSD storage.
Asus said the new NX500 is the first laptop offered by the company with a 4K/UHD display and VisualMaster technology. Its 15.6-inch device offers 3840x2160 resolution, and an IPS display. The company did not disclose pricing or availability.
And complementing its Venue Pro 8 tablets, Dell also launched several Inspiron models including the 7000 Series 2-in-1. Due to ship in September, it also is powered by Intel's latest Core processors and comes with a 13.3-inch capacitive touchscreen display. A lower-end 11.6-inch model, the 3000 Series, is also available with a starting price of $449.
In all, Microsoft showcased 40 new Windows PCs, tablets and phones at Computex, according to OEM Corporate VP Nick Parker, who gave a keynote address earlier today. "We're delivering on our vision today with rapid delivery of enhancements in Windows, new licensing and programs for an expanded set of partners," Parker said, in a blog post.
Of course, it wasn't all Windows at Computex. Intel said more than a dozen Android and Windows tablets debuted at the conference, with 130 in its radar for this year overall. And Dell revealed it will offer Ubuntu 14.04 LTS version of Linux as an option on its new Inspiron 2-in-1 laptop-tablets.
Posted by Jeffrey Schwartz on 06/04/2014 at 2:33 PM0 comments
As Google targets everything from serving ads in your thermostat, to making a driverless car, machine learning and now broadband communications with its reportedly planned $1 billion investment in satellite technology, the search giant is also stepping up its less glamorous effort of developing an alternative to everyday enterprise services offered by Microsoft.
Google has won its share of big conversions from Lotus Notes and Microsoft Exchange, but experts say the majority of enterprises moving their messaging and collaboration efforts to the cloud are going with Office 365. Now Google is looking to make the switch easier. Last week, Google said enterprises can migrate from Exchange Server to Google Apps with its cloud-based data migration service directory from the Admin console to the Gmail servers.
The direct migration offering replaces the need for the Google Apps Migration for Microsoft Exchange tool, which customers had to install on their local mail servers. The new migration service also lets administrators monitor the progress of the migration. The new migration service currently only works for e-mail, with calendar migration currently under development. Google is making the new e-mail migration service available on its Gmail servers over the next two weeks.
Google said the migration service currently is suitable for the following:
- Microsoft Exchange servers that support Exchange Web Services (EWS), specifically Office 365 and Exchange Server 2007 SP1 or higher.
- IMAP servers, including Gmail, Exchange 2003 or lower, and ISPs like GoDaddy.
Google last month also made it easier to manage retention of mail and documents on Google Apps via its Google Vault service. "The options for setting or modifying a retention period -- the length of time your company's messages are archived in Google Vault -- are now more and we've added safeguards when setting a retention period for a specified number of days," Google said in a blog post last month.
Organizations using Microsoft Outlook with Google Apps can now add, manage and join Hangout video calls by downloading a plug-in to Outlook.
Posted by Jeffrey Schwartz on 06/02/2014 at 8:51 AM0 comments
While Amazon Web Services (AWS) remains by far the most widely used cloud provider by enterprises, it appears Microsoft's Azure cloud service has gained significant ground over the past year since releasing its Infrastructure as a Service (IaaS) offering.
Azure was the No. 2 cloud service behind Amazon last year, according to a Redmond magazine reader survey, and that finding remained consistent this year, as well. But given Redmond readers are predisposed to using Microsoft technology, it has always remained a mystery which cloud provider was the greatest alternative to Amazon in the broader IT universe.
Every major IT vendor -- including Google, IBM, Hewlett-Packard, Oracle and VMware -- and the telecommunication service providers offer enterprise public cloud services and want to expand their footprints. Many of them, notably Rackspace, AT&T, IBM and HP, are betting on OpenStack infrastructures, which, besides Amazon, is the most formidable alternative to Azure.
In the latest sign Azure is gaining ground, Gartner last week released its Magic Quadrant for IaaS providers, where only Amazon and Microsoft made the cut as leaders (a first for Microsoft in that category). Gartner published a measured assessment of Azure IaaS and all of the major cloud service providers.
"Microsoft has a vision of infrastructure and platform services that are not only leading stand-alone offerings, but that also seamlessly extend and interoperate with on-premises Microsoft infrastructure (rooted in Hyper-V, Windows Server, Active Directory and System Center) and applications, as well as Microsoft's SaaS offerings," according to Gartner's report.
"Its vision is global, and it is aggressively expanding into multiple international markets. It is second in terms of cloud IaaS market share -- albeit a distant second -- but far ahead of its smaller competitors. Microsoft has pledged to maintain AWS-comparable pricing for the general public, and Microsoft customers who sign a contract can receive their enterprise discount on the service, making it highly cost-competitive. Microsoft is also extending special pricing to Microsoft Developer Network (MSDN) subscribers."
The fact that Azure has a wide variety of features in its Platform as a Service (PaaS), as well, offers significant complementary offerings. Microsoft also was one of two vendors described as leaders in Gartner's application PaaS (which it calls aPaaS) Magic Quadrant back in January, bested only by Salesforce.com, now a Microsoft partner.
"The IaaS and PaaS components within Microsoft Azure feel and operate like part of a unified whole, and Microsoft is making an effort to integrate them with Visual Studio, Team Foundation Server, Active Directory, System Center and PowerShell. Conversely, Windows Azure Pack offers an Azure-like user experience for on-premises infrastructure," according to Gartner. "Microsoft has built an attractive, modern, easy-to-use UI that will appeal to Windows administrators and developers. The integration with existing Microsoft tools is particularly attractive to customers who want hybrid cloud solutions."
That's a pretty glowing assessment of Azure, but Gartner also issued some warnings to customers considering Microsoft's cloud service. Notably, Gartner cautioned that Microsoft's infrastructure services are still relatively new -- just over a year old -- while Amazon has offered IaaS since 2006.
"Customers who intend to adopt Azure strategically and migrate applications over a period of two years or more (finishing in 2016 or later) can begin to deploy some workloads now, but those with a broad range of immediate enterprise needs are likely to encounter challenges," according to the Gartner report.
Gartner also warned that Microsoft faces the challenge of operating and managing its Azure at cloud scale and enabling enterprises to automate their infrastructures. In addition, Microsoft is still in the early stages of building out its partner ecosystem and doesn't yet offer a software licensing marketplace, it pointed out. Despite offering some Linux services, Gartner believes Azure is still "Microsoft-centric," appealing primarily to .NET developers. That's an image Microsoft has begun working in earnest to shake. For example Microsoft has open-sourced some of its own .NET offerings, while making Java a first-class citizen on Azure.
Microsoft has 12 datacenters worldwide supporting Azure and that number will reach at least 16 by year's end, the company said. Azure is a key component of Microsoft's hybrid cloud strategy, called Cloud OS, which is based on running multitenant instances using Windows Server, System Center, the Azure Pack (for running Azure-like operations in a private datacenter) and the public cloud.
Azure took center stage at last month's TechEd conference in Houston. It was evident in the keynote, but also in talking with folks on the show floor. "I'm seeing more rapid adoption of Azure overall," said Randy DeMeno, CommVault's chief technologist for Windows.
And speaking during a TechEd session, BlueStripe CTO Vic Nyman noted the benefits of using Azure to scale on demand. "Using Azure, and particularly Platform as a Service and Infrastructure as a Service, is a simple, elegant solution whose presentation layers, turning up and down, is an interesting trend we see."
Are you looking at Azure to scale your infrastructure?
Posted by Jeffrey Schwartz on 06/02/2014 at 12:10 PM0 comments
One thing that was apparent at this month's TechEd conference in Houston is that apparently everyone is joining the Hyper-V parade. While VMware still offers the dominant virtualization platform, Hyper-V has increasingly gained share in recent years and as a result, quite a few tools have appeared that offer improved support for Microsoft's hypervisor offering.
Among those talking up their extended Hyper-V support at TechEd were Savision, Veeam and Vision Solutions. Last year's release of Windows Server 2012 R2 and the latest release of System Center included major revisions of Hyper-V, which critics said made it suitable for large deployments. Hyper-V is also the underlying virtualization technology in the Microsoft Azure public cloud.
When VMware's ESX hypervisor first emerged, customers were willing to pay the company's licensing fees because of the savings they achieved by eliminating physical servers in favor of virtual environments. But because Hyper-V is free with Windows Server and it's now up to snuff, many IT decision makers are making the switch. Or at the very least, they are adding it to new server deployments.
"I think 2012 R2 release gave Hyper-V the momentum it needed," said Doug Hazelman, vice president of product strategy at Veeam and one of the hypervisor's early supporters. "Hyper-V is the fastest segment of our backup and recovery business." The company has added Hyper-V support in its new Veeam Management Pack v7 for System Center.
The new management pack, which already supported VMware vSphere, can now run in Microsoft's System Center Operations Manager to provide improved management and monitoring of its Veeam Backup and Replication platform. Hazelman said administrators can use the Veeam Management Pack for organizations' VMware and Hyper-V environments. With the new management pack, administrators can access it right from the SCO console, he said.
For its part, Vision Solutions talked up its partnership with Microsoft (inked last fall) to help organizations migrate from VMware to Hyper-V. "We definitely have seen a pretty significant update with folks getting off of VMware and moving over to Hyper-V for multi-production servers," said Tim Laplante, director of product management at Irvine, Calif.-based Vision Solutions. "That's especially true when their VMware maintenance is coming due."
The company's Double Take Move migration tool got a good share of attention at this year's TechEd, even though Vision Solutions has offered it for a while. It's a viable alternative to Microsoft's own recently upgraded Virtual Machine Migrator.
At TechEd, Savision previewed a new release of its Cloud Reporter, which will generate reports on both Hyper-V and VMware infrastructure, said lead developer Steven Dwyer. "Its capacity planning, virtual machine rightsizing for Hyper V," Dwyer said of the new Cloud Reporter 1.7 release.
Cloud Reporter 1.7 will generate reports that show capacity of both VMware and Hyper-V together, Dwyer explained. In addition it will offer predictive analysis, which administrators can use for planning and budgeting.
Posted by Jeffrey Schwartz on 05/30/2014 at 10:38 AM0 comments
Would VMware and its parent EMC be better off as one company? A report last week by two Wells Fargo analysts suggesting the two should combine into one company was rejected by VMware CEO Pat Gelsinger. The analysts suggested the plans to offer federated solutions among the companies EMC controls, which, in addition to VMware, include RSA and the recently spun-out Pivotal, would make more business sense and offer more shareholder value.
At its annual EMC World conference earlier this month, the company launched what it calls EMC II, an effort to federate the four companies to offer software-defined datacenter solutions. Despite this new federated business model, EMC said it remains committed to letting customers choose best-of-breed solutions. Wells Fargo analysts Um and Jason Maynard issued a note suggesting that could be better accomplished by combining EMC and VMware into one company. EMC spun VMware off in 2007.
"What EMC and VMware call federated solutions is, to us, taking the next step in addressing a key trend in the market today of converged solutions," they wrote, as reported by Barron's Tiernan Ray. "Over the past few years, large OEMs such as IBM, HP, Oracle and Dell have built up or acquired a broader capability across the stack and are offering complete converged solutions rather than point products. Cooperation turned into coopetition and will likely become full-on competition -- to us, the friction is fairly evident and we expect this to continue to grow."
Pressed on the matter in an interview on CNBC's Fast Money program Tuesday during the grand opening of VMware's expanded campus in Palo Alto Calif., Gelsinger said there are no plans to combine the two organizations.
"Simple answer, no," Gelsinger said. "It is working so well. We have this federated model where each company has their own strategic role. We're independent, we're loosely coupled and we're executing like crazy. And it's working for shareholders, our ecosystems, our employees on this beautiful campus here. This has worked and we're going to stay on this model because it's been completely successful."
Speaking at the Sanford Bernstein conference yesterday, EMC chairman and CEO Joe Tucci reiterated the strategy. "In each of these companies the missions are aligned," Tucci said, according to the Seeking Alpha transcript of his remarks. "One depends on the other, built on the other. But, again, you can take these and you can use them as a card giving customers choice, which I think is going to help to find a winner in the third platform. We're not forcing you to use our technologies. You can use Pivotal without using VMware. You can use VMware without using EMC, but when they all work together you get a special layer of magic."
Even though they're separately traded companies, EMC holds an 80 percent stake in VMware and has 97 percent control of voting. Longtime storage industry analyst John Webster wrote the companies will have to deliver the so-called "third platform" it evangelizes more affordably for the EMC II federated strategy to be successful. "EMC will have to deliver on all three aspects of its redefined journey -- inclusion, value and affordability -- if its new Federated EMC strategy is to work as promised at EMC World," Webster noted.
For VMware, it's caught in a tough spot. Microsoft's Hyper-V is gaining ground on the dominant VMware virtualization platform and the Microsoft Azure public cloud also appears to have a strong head start over the VMware Hybrid cloud service A recent survey of Redmond magazine readers found that 21 percent who now use VMware as their primary virtualization platform plan to migrate to Hyper-V.
"I wouldn't want to be on EMC's board," one partner of both companies told me during a conversation at this month's Microsoft TechEd conference in Houston. The only way it appears VMware can stem the migrations to Hyper-V is by lowering its cost, experts say. "The problem is it's their 'Office,'" said one Microsoft exec during an informal discussion at TechEd.
It will be interesting to learn how VMware pushed forward in the next few months leading up to its VMworld 2014 conference in late August.
Posted by Jeffrey Schwartz on 05/30/2014 at 11:41 AM0 comments
Microsoft set the bar for its new Surface Pro 3 last week when it compared the new device, designed to combine the functions of a tablet and a full-powered computer, to a MacBook Pro. At the launch event in New York last week, Panos Panay, the corporate VP for the Microsoft Surface group, put the two devices on a scale to show how the MacBook Pro weighs more. At the same time, Panay emphasized the optional Intel Core i7 processor with 8GB of RAM in the new Surface Pro 3 makes it powerful enough to run the Adobe Creative Suite, including Photoshop.
But the Surface Pro 3 also shares one of the most undesirable features of the latest crop of high-end MacBook Pros -- a factory sealed battery that isn't user replaceable. To change out the battery once the extended warranties expire, the cost is $200 for both systems. That was one of the top topics during a Reddit IAmA (Ask Me Anything) discussion Tuesday moderated by Panay.
Panay and his team fielded numerous questions about the new Surface Pro 3, a device that breaks quite a bit of ground in the full-featured laptop-tablet field. In addition to the battery-related questions, participants wanted to know when a Surface Mini is coming, how the different processor versions handle power and if Microsoft is walking away from Windows RT.
The battery issue appeared to raise some eyebrows among several participants who were seemingly sold on the device until Reddit member "Caliber" asked why it would cost $450 to replace the battery on existing Surface models. If your system is under warranty, it won't cost anything to have the battery replaced, but Panay (or someone on his team) said replacing the battery on the Surface Pro 3 after the warranty expires will cost $200.
That's still quite expensive -- in fact it's the same amount it costs to replace the battery in the Apple Retina MacBook Pro. Traditional MacBook Airs and Pros have user replaceable batteries, but two years ago with MacBook Retina, Apple upped the cost of the new battery, which requires a technician to upgrade.
So now the Surface and high-end MacBooks share that unpleasant cost, though users hopefully shouldn't need to replace them very often.
Microsoft's $200 price tag to replace the Surface Pro 3 battery should be more palatable than $450 for earlier models. Wondering if Caliber was given bad information from the Microsoft support rep, I called the Microsoft Store myself. While the rep didn't give me a price, she said it would be cheaper to replace the Surface than sending it back for a new battery (likewise with replacing the display if it cracks, she said). Most would agree, $450 for a battery is off the charts and while $200 is pretty high as well, I don't think it's a deal breaker.
Also, it's possible the cost of replacement batteries could come down in the next four-and-a-half years -- the amount of time Microsoft said it would take before anyone should notice deterioration of the battery. If the device is charged five times per day over that period, the Surface Pro 3 should still maintain 80 percent of its capacity by that point. If indeed this turns out to be the case, replacing a battery after about five years isn't too bad. At that point, many may be ready for a new system, anyway.
Fans of the Surface were also wondering when a Surface Mini will arrive, a question shared by many who expected Microsoft to launch one last week. "Please for the love of God give us some more concrete info on Surface Mini," wrote Reddit member "swanlee597." "I was really disappointed in the lack of a reveal. Is it real? Is it coming out this year? Should I just buy an OEM 8-inch Win 8 tablet instead of waiting for Surface Mini?"
As for the future of Windows RT, offered on the Surface, Surface 2 and some Nokia tablets, the Surface team said that "Windows on ARM continues to be an important part of the Windows strategy." Responding to questions regarding the difference in battery life between systems developed with the Intel Core i3, i5 and i7 processors, the company said they will offer the same performance. When it comes to compute performance, however, "the i7 will see benchmark scores approximately 15 to 20 percent better than the [Service Pro 3] i5."
One other question that struck a nerve: Why isn't there an i5-based Surface Pro 3 with a 128GB SSD and 8GB of RAM? Microsoft launched one with a 128GB drive and 4GB of RAM for $999 but the next step up is $300 more for a 256GB unit with 8GB of RAM. That question remained unanswered.
Posted by Jeffrey Schwartz on 05/28/2014 at 12:06 PM0 comments
While Microsoft CEO Satya Nadella is willing to make acquisitions, he emphasized he's more focused on organic growth than making a big deal.
Taking questions at the Code Conference Tuesday, organized by the operators of the new Re/code site, Nadella was among several CEOs on the roster including Google's Sergey Brin, Intel's Brian Krzanich, Salesforce.com's Marc Benioff and Reed Hastings from Netflix. When asked what companies Nadella would like Microsoft to buy, he didn't tip his hand.
"I think we have to build something big," Nadella said. "If along the way we have to buy things, that's fine. But we have to build something big. We've built three big things, three and half if [we] add Xbox into it. It's time for us to build the next big thing." The focus is on building new platforms and software for productivity, he said.
In a preview of one major effort along those lines, Nadella, joined on stage by Corporate VP Gurdeep Pall, demonstrated the new Skype Translator, which aims to provide real-time language translation. Pall, who leads the Lync and Skype organization, showed how the Skype Translator can enable him to have a conversation with a colleague who only speaks German.
"It's brain-like in the sense of its capabilities," Nadella said. "It's going to make sure you can communicate to anybody without language barriers." In a blog post Tuesday, Pall said Skype Translator is the result of decades of work and joint development by the Skype and Microsoft Translator teams. The demonstration showed near-real-time voice translation from English to German and vice versa. Pall said it combines Skype and instant messaging technology with Microsoft Translator and neural network-based speech recognition.
"We've invested in speech recognition, automatic translation and machine learning technologies for more than a decade, and now they're emerging as important components in this more personal computing era," Pall noted, adding Microsoft will make Skype Translator available as a Windows 8 beta app by year's end. Microsoft also released this post on the research initiative.
Of course while the Skype Translator may represent years of development, Microsoft did acquire Skype for $8.5 billion. Presumably that's what Nadella meant when he said the company may have to buy things along the way. Fortunately, the company has plenty of cash if it needs to fill in where needed.
Posted by Jeffrey Schwartz on 05/28/2014 at 2:10 PM0 comments
With the slew of announcements at TechEd last week, Microsoft's new RemoteApp was perhaps one of the most noteworthy ones. It certainly is something IT managers looking to offer secure remote applications or remote desktop services should consider.
Microsoft put a decisive stake in the ground with the preview of Azure RemoteApp, which uses the company's huge global cloud service to project data and applications to most major device types and Windows PCs -- but keeping the app and the data in the cloud. Or if you prefer, a hybrid version lets organizations run the apps and data on-premises and use the RemoteApp to distribute them and provide compute services.
I say Microsoft is taking a different approach in that Azure RemoteApp is not a desktop-as-a-service (DaaS) offering similar to Amazon Workspaces or VMware's Horizon. "We definitely see value in providing full desktop but at this point in time we went after the remote application model because that's what a lot of customers said they really wanted once they started working with this," said Klaas Langhout, principle director of program management for Microsoft's remote desktop team. Langhout demonstrated and let a handful of tech journalists test Azure RemoteApp at a workshop in Redmond earlier this month (just days in advance of the TechEd unveiling).
Microsoft released the preview of Azure RemoteApp last week. Organizations are currently permitted to use it with 20 users but it's scalable for much larger implementations, Langhout said. The preview I got to play with had the Microsoft Office apps but Microsoft said the complete service will support any application that can run on Windows Server 2012 R2. Langhout said other versions of Windows Server are under consideration, but the decision to only support the latest version was because "we need to look at this from an application compatibility standpoint," he said.
Azure RemoteApp is intended as an alternative to providing Remote Desktop Services (RDS) in an enterprise datacenter, which required hardware, storage and network infrastructure to quickly get to onboard employees who need a set of applications and access to data. It's also an alternative to Microsoft's App-V and VDI services. Microsoft may incorporate App-V in future offerings or Azure RemoteApp, though that's only under consideration for now.
"We want to provide these applications on any device anywhere while serving it from a multi-datacenter, highly scaled elastic cloud, which allows a very resilient compute fabric to provide these applications no matter where the end user is, and this is extremely fault tolerant," Langhout explained when describing the goal of Azure RemoteApp. "We also want the customer deploying this to be able to set this up without a large capital expense, no purchase order for a lot of servers to be deployed, no setup required for the management side of the infrastructure."
The management burden is removed from the perspective of not having to manage the infrastructure, discrete role services, licenses or RDS. As long as the remote or mobile user has a network connection, the application is projected via RDS to the endpoint device, which can include Windows 7, Windows 8, iOS, Mac OS X and Android. Windows RT support will be added to the preview in a month or so.
RemoteApp will also appear to organizations concerned about protecting data since the applications and data are never persistent on the device. In addition to protecting from data loss from the user perspective, Langhout said it also protects from denial of service and other attacks. It doesn't require any existing infrastructure including Active Directory, though a user needs either a Windows Live ID or an Azure Active Directory account. A user logs into the Azure portal and selects the RemoteApp Service. Then the administrator can select from the gallery image what applications you want to deploy for your users. A hybrid deployment of Azure RemoteApp does require Active Directory on-premises as well as a virtual network.
Microsoft's deliberate move to emphasize a remote application service versus DaaS looks as if the company is not concerned about Amazon WorksSpace or VMware Horizon. That's because Microsoft believes Azure RemoteApp is a better approach to desktop virtualization. "For a lot of scenarios, especially BYOD, they really don't want the Windows shell impeding with the usage of the application," Langhout said. "On iPad, I don't want to go to the Start menu, I just want to get to the application. As long as you can make it seamless to get to the applications, the Windows shell is not as necessary."
The company doesn't have an official delivery date for the service but Langhout indicated his group is shooting for the second half of this year. Microsoft hasn't determined specifics such as the pricing and subscription model.
If you have tested the preview over the past two weeks or you have comments on Azure RemoteApp, feel free to comment below or drop me an email at firstname.lastname@example.org. Is it a better alternative to DaaS?
Posted by Jeffrey Schwartz on 05/22/2014 at 1:18 PM0 comments
A few weeks ago, Microsoft sent out a press invite for "a small gathering" for news from the Surface team. It wasn't a stretch to presume Microsoft was planning to roll out a Surface "mini" to compete with the slew of 8-inch tablets based on Android, Windows 8.1 and of course the iPad Mini.
The lack of a Surface in that form factor represents a key gap in Microsoft's effort to make Windows a mainstream tablet platform. Analysts say small tablets account for half of all tablets sold. As we now know, there was no Surface "mini." Instead, Microsoft took the wraps off the Surface Pro 3. For IT pros and everyday workers who use both a tablet and PC, Microsoft may have broken new ground with the new Surface Pro because it promises to combine the two, as I told New York Post reporter Kaja Whitehouse yesterday.
Mobile industry analyst Jack Gold said in a research note yesterday that Microsoft made the right move in putting the mini it reportedly had in the queue on hold. "Microsoft finally seems to understand it cannot go head to head with Apple's iPad, and must offer a superior business device leveraging its installed base of infrastructure and applications, in particular the full Office suite," he wrote.
So was Microsoft's invitation a ruse? The prevailing thinking is it wasn't. It appears when the invites went out two weeks ago, Microsoft was planning a mini but Microsoft CEO Satya Nadella decided the device wasn't unique enough from other small tablets, according to a Bloomberg report. Microsoft would not comment, but according to Bloomberg, the company had a mini planned that was powered by an ARM-based Qualcomm processor running the Windows 8 RT office.
Another possible reason is that Microsoft realized that a mini without the Gemini touch-enhanced Office apps in development wouldn't make sense, noted All About Microsoft's Mary Jo Foley. Microsoft doesn't appear to have abandoned a mini and it would be a lost opportunity if they can't get one into the market before the holiday season this year. The only question is will it be Windows RT-based, Windows 8.1-based (like in the Windows Surface Pro) or both?
Posted by Jeffrey Schwartz on 05/21/2014 at 10:54 AM0 comments
If you were hoping that Microsoft was planning on launching the rumored Surface "mini" today, you'll have to wait another day. Instead, the company announced the Surface Pro 3, which appears to address key issues of the previous two versions. Microsoft debuted the Surface Pro 3 today at a press event in New York.
If you buy the notion that Microsoft's third attempt at a new product typically is when it lands a hit, the Surface Pro 3 at first glance should be in the queue to maintain that track record. The Surface Pro 3 is remarkably thinner and lighter than the Surface Pro 2 at just 0.36 inches and weighing 1.76 pounds. While the Surface Pro 2 only comes with an Intel Core i5 processor, the Surface Pro 3 is available with different Intel Core processors: i3, i5 and i7.
The new 12-inch device is slightly bigger than its 10.6-inch predecessor but at the same time has the feel of a full-sized laptop. In fact Panos Panay, Microsoft's corporate VP for Surface, described the Surface Pro 3 as "the tablet that can replace your laptop," during today's introduction.
I'll give you my take after I spend more time with the system but at first glance it feels marginally heavier than the Surface 2 -- which runs Windows RT 8.1 -- but significantly lighter than the Surface Pro 2 and is so much more pleasing on the eyes. At any rate, Microsoft positioned today's launch as a major event. "Our goal is to create new categories and spark new demand for our ecosystem," said Satya Nadella, who made brief introductory remarks at today's event. "Today is a major milestone in that journey."
The 12-inch ClearType HD display offers a much higher resolution: 2160x1440 and a 3:2 aspect ratio. It supports up to 8GB of RAM and the company said it can get up to nine hours of battery life. While offering a true tablet that could replace a laptop has been Microsoft's goal from the outset for the Surface team, there are a number of reasons that may now be the case, or at least why the company has gotten much closer, with the new model.
The systems are enterprise-ready in that a power user can now get a configuration with a powerful i7 Core processor, up to 8GB of RAM and a 512GB solid state drive. For those with more moderate needs, an Intel Core i3 processor is also available with as little as 64GB of storage. Price will of course vary on configuration but it starts at $799.
Microsoft also addressed a couple of key pet peeves of many Surface users, notably the difficulty in using it on your lap. The new keyboard that can click into the Surface Pro 3 was designed in such a way that it will not wobble in your lap. A new track pad in the keyboard is improved and you can adjust the Surface Pro 3 keyboard in any position.
Like the Surface Pro 2, the new unit is available with an optional docking station and a new aluminum Surface Pro Pen designed specifically for this device. The Surface Pro Pen offers 256 levels of pressure sensitivity.
Emphasizing that the Surface 3 is targeted at commercial use, the company said it is working with some key ISVs including SAP, Dassault Systèmes and Adobe, among others. Panay invited Michael Gough, Adobe's VP of Experience Design, on stage to reveal plans to optimize the Adobe Photoshop CC for touch on the new Surface Pro 3.
"It's a creator's dream come true," Gough said. "It's really, really easy to interact with the screen, the pen input is natural, the performance is great."
One key thing missing in the accessories lineup was its power keyboard, offered with the Surface Pro 2. Company officials wouldn't say if one comes packed in. Also, while Microsoft has made key strides in getting popular software vendors to offer their wares in the Windows Store, it still lags behind the Apple iTunes App Store and Google Play.
Microsoft will start accepting preorders tomorrow and the devices are slated to ship June 20.
Posted by Jeffrey Schwartz on 05/20/2014 at 1:44 PM0 comments
It wasn't the most prominent topic at this week's TechEd conference in Houston, but PowerShell certainly wasn't left in the dust either. I caught up with Don Jones, author of Redmond magazine's Decision Maker column, after his TechEd session: "A Practical Overview of Desired State Configuration."
We met up at The Scripting Guys booth, where Don was signing copies of the book he coauthored with Jeffery Hicks: "Learn Windows PowerShell in a Month of Lunches" (Manning 2012). The book sold out at TechEd and Don was inundated with questions ranging from specific scripting practices to IT management issues.
One such question was about how to deal with individuals who aren't on board with the new techniques PowerShell 4.0 introduced such as Desired State Configuration (DSC). Don explained in one of his Decision Maker columns last year that DSC can be disruptive.
"With DSC, you use PowerShell to write very simple (or complex, if you like) declarative scripts," he explained in the column. "Script isn't really the proper word, as there's no actual programming. You're really just building an exaggerated INI-esque file, where you specify configuration items that must or must not be present on a computer."
If you weren't at TechEd, you can view his session on Microsoft's Channel 9. If you want to spend some quality time with Don on the topic, he'll be giving a crash course on PowerShell at our TechMentor conference up in Redmond on the Microsoft campus. Also at TechMentor, which like Redmond magazine is produced by 1105 Media, Don will give a talk on DSC. The conference takes place Aug. 11-15.
Posted by Jeffrey Schwartz on 05/16/2014 at 12:36 PM0 comments
Rackspace, the largest independent cloud hosting provider, said that multiple bidders have expressed interest in acquiring it. As a result, Rackspace has made it official that it's looking to sell. The company has hired the investment bank Morgan Stanley to evaluate proposals and the company's options.
In a filing late Thursday with the SEC, Rackspace revealed the move, saying it has "been approached by multiple parties who have expressed interest in exploring a strategic relationship with Rackspace, ranging from partnership to acquisition." Rackspace's future has been in question since CEO Lanham Napier stepped down in February. At the time, I wondered if Rackspace would put itself on the market. The board said it is looking for a new CEO but the company has yet to name one.
While Rackspace is profitable, it's being squeezed by larger players such as Amazon Web Services, Microsoft and Google. Rackspace these days is best known for stewarding the OpenStack open source cloud compute storage and networking standards -- a move aimed at providing an interoperable cloud and an alternative to market-leader Amazon.
Many key cloud providers support OpenStack including IBM, Hewlett Packard and AT&T, as well as many smaller providers. OpenStack is also working its way into Linux servers, making it the cloud operating system of choice for those users.
But the three largest cloud providers -- Amazon, Microsoft and Google -- don't support OpenStack, though orchestration tools such as Puppet, Chef and numerous other third-party offerings enable some levels of interoperability.
Of course the Rackspace cloud servers and storage are now OpenStack-based. Rackspace made a big strategic bet when it teamed up with NASA over four years ago to contribute to the OpenStack code it codeveloped with the open source community. Making the transition for Rackspace was a big and costly bet and the company's stock is down 50 percent over the past year -- though shares jumped 20 percent this morning on the news. It's ironic that the company made the filing just as the semi-annual OpenStack Summit in Atlanta took place this week.
Rackspace also has a formidable SharePoint and Exchange hosting service. I can't help but ponder if Microsoft is one of the interested parties, as outlandish as that may sound to some. There's good reason to laugh off Microsoft having any interest in Rackspace. The Microsoft Azure cloud service already has 12 global datacenters online and has four more in the queue for this year. Microsoft Azure is part of the Cloud OS, largely based on Windows Server and Hyper-V.
Rackspace, by comparison, runs an open source infrastructure. And even though it supports Windows Server and Hyper-V, it's a whole different platform. On the other hand, several people in the OpenStack Foundation have lauded Microsoft for making meaningful contributions and participating in activities. But if Microsoft wanted to have a companion network of datacenters based on OpenStack, Rackspace would be an interesting play.
To be sure, this would be a surprising and likely disruptive move. Coming back from TechEd this week, Microsoft has made it clear it's going to put all of its resources into Azure. Unless those inside the company see OpenStack as a viable threat to Azure's future as a dominant enterprise public cloud, buying anything but the company's SharePoint and Exchange hosting service would be a major departure for Microsoft.
There are likely other interested parties. IBM reportedly was once seriously interested in Rackspace before acquiring SoftLayer for $2 billion. Perhaps IBM has renewed its interest in Rackspace, though a counterargument is that Big Blue is emphasizing higher margin services-based offerings. Though I have no insights as to which companies have expressed interest, here are some possibilities, other than IBM:
- Hewlett Packard: Like Rackspace, HP has made a major commitment to OpenStack for both its public and private cloud offerings. The company certainly has the resources to build out its own global footprint since it's a major provider of server, storage and network gear. In other words, it doesn't need Rackspace for its footprint but rather its brand and customer base.
- Cisco: Networking giant Cisco, recently announced its $1 billion "Intercloud" effort. It also is a significant contributor in the OpenStack community and perhaps Rackspace could provide the glue for its Intercloud. This doesn't sound like a move CEO John Chambers would make, as he's trying divest groups that aren't core. Given mixed results with WebEx, another service it acquired, picking up Rackspace may not be a natural fit for Cisco.
- Google: Another unlikely player since it has shown no interest in OpenStack but Google has lots of money to spend and it's made more surprising moves in the past. Also if it had misgivings about passing on OpenStack, this would be an easy way to get on board.
- AT&T: Perhaps the large telecommunications giant wants to follow in Verizon's footsteps (it bought Terremark a few years ago).
- Verizon: Even though Verizon has Terremark, like Google, it hasn't jumped on the OpenStack bandwagon.
- VMware/EMC: VMware has not totally given OpenStack a pass (having bought Nicera), but the VMware Hybrid Cloud service is targeting shops with its private virtualization infrastructure.
- Red Hat: Could the open source software company, which claims to be the largest OpenStack contributor, decide to become a service provider too?
- Other possibilities: One can't rule out some other companies with deep pockets (or access to capital) such as SAP, Salesforce.com, Dell and Oracle. But I'd say these are all likely longshots.
To be sure, Rackspace said in its filing that it could also go the partnership route or other alternatives. Rackspace has given no timetable for making any type of move, indicating it was just exploring its options. That said, we all know how these things usually work out.
Posted by Jeffrey Schwartz on 05/16/2014 at 11:52 AM0 comments
Not long after Microsoft released Hyper-V Recovery Manager, its tool for disaster recovery, the company is now giving it a new name: Microsoft Azure Site Recovery. But this is much more than a cosmetic change. Microsoft is stepping up its effort to make Azure your hot site for data recovery.
Released just a few months ago, Hyper-V Recovery Manager is designed to protect important workloads and applications by replicating them and making them available for recovery. The company announced the rebranding Monday at its annual TechEd conference in Houston. Microsoft Azure Site Recovery, available next month, extends the notion of using a secondary data center to replicate your site to using its Azure public cloud service.
"What if you don't have a secondary location?" asked Matt McSpirit, a Microsoft technical product manager, during Monday's opening keynote. "Microsoft Azure Site Recovery, [provides] replication and recovery of your on-premises private clouds into the Microsoft Azure data centers."
As noted Monday, Microsoft also announced plans to release Azure Files, which will let organizations use move their virtual machines to Azure with an SMB storage head as a shard store. Microsoft describes Azure Files as a file sharing as a service offering. It's a platform as a service offering where administrators can configure their apps in Azure and can access shared files without having to be managed explicitly.
Posted by Jeffrey Schwartz on 05/15/2014 at 12:51 PM0 comments
If you're attending Microsoft's annual TechEd conference in Houston or watching the keynote and sessions on Channel 9, it's hard to escape hearing some of the many upgrades to the Azure cloud service that were made this week. Microsoft is emphasizing the newly added resiliency of its infrastructure, which now has 12 global datacenters in service with four more scheduled to go online by year's end.
As I noted in passing on Monday, Microsoft announced the general availability of ExpressRoute, which lets organizations connect their datacenters directly to Azure without using a public Internet connection. The service is based on MPLS connectivity from carriers and colocation operators including AT&T, BT, Equinix, Level 3, SingTel, TelecityGroup, Verizon and Zadara Storage.
"You can just add us to your existing MPLS contract or your MPLS WAN and we're also redundant," said Brad Anderson, corporate VP for Microsoft's server and tools business. "Literally, we provision two circuits with every single connection so you have that redundancy for this high connection, dedicated pipe that you have."
Letting organizations use carrier-grade connections via ExpressRoute is likely to make Azure more appealing to enterprise users who don't want to use slower and less reliable Internet connections, experts say. That's especially the case when reliability is critical and for organizations moving large amounts of data that require high bandwidth links.
Microsoft's new Azure Import/Export service, which the company this week announced is generally available, lets organizations move extensive amounts of data in and out of storage blobs. The service can leverage ExpressRoute. Enterprises building hybrid clouds may also require more extensive network connections. Microsoft released several new network features to support those requirements.
Azure Virtual Network now supports multiple site-to-site VPN connections, Microsoft announced. Until now it only allowed for a single connection. This new vnet to vnet option lets organizations connect multiple virtual networks. Microsoft said this is suited for disaster recovery, notably when using SQL Server 2014's new AlwaysOn feature.
Azure users can now reserve public IP addresses using them as virtual IP addresses with Microsoft's new IP Reservation option. Microsoft noted this is important for applications requiring static public Internet IP addresses or for swapping reserved IP addresses to update apps.
Microsoft's new Azure Traffic Manager is also now generally available. It supports both Azure and external endpoints for applications requiring high availability. And Microsoft said that two new compute-intensive virtual machine instances -- A8 and A9 -- are now available to support faster processors and links, more virtual cores and larger memory.
Posted by Jeffrey Schwartz on 05/14/2014 at 11:56 AM0 comments
Microsoft has extended security for its Azure cloud service, will launch a new antimalware agent and will add encryption for its Office 365 service. The company talked up its enhanced cloud security offerings at this week's TechEd conference in Houston.
The new antimalware agent, released to preview, is available for both Microsoft's cloud services and virtual machines. Microsoft also announced partnerships with Symantec and Trend Micro, whose antimalware offerings will also be available in Azure.
"You can use these antimalware capabilities to protect your VMs as well as protect the Azure applications that you're building," said Brad Anderson, corporate VP for Microsoft's server and tools business, during Monday's keynote address. Anderson also said Microsoft would offer encrypted storage for Office 365, SharePoint Online storage and OneDrive for Business.
"What this provides is the ability to actually have every single file that is stored in OneDrive for business encrypted with its own key," Anderson said.
Trend Micro said its Deep Security and SecureCloud offerings will offer threat and data protection security controls for virtual machines deployed in Microsoft Azure. The controls include antimalware, intrusion detection, threat prevention and encryption. The company said they will also offer centralized, automated policy management.
In addition, Trend Micro said it will offer its PortalProtect data protection solutions for organizations migrating or sharing SharePoint workloads with Azure. And Trend Micro said it will offer Microsoft Agent Extension. Customers can choose Deep Security as a security extension when configuring a VM in Azure. Trend Micro also said customers can also use PowerShell Extensions when implementing Trend Micro Deep Security, SecureCloud and Portal Protect for Azure VMs and SharePoint workloads.
Posted by Jeffrey Schwartz on 05/13/2014 at 10:55 AM0 comments
Microsoft kicked off its annual TechEd conference today and underscored its "cloud first, mobile first" mantra by debuting key new wares aimed at advancing the company's effort to deliver access to data and applications to users anywhere and on any device.
Though Microsoft didn't reveal plans for new releases of Windows Server or System Center, nor was it expected to, the company is using this week's event in Houston to emphasize the role its Azure cloud service and Active Directory can play to deliver secure enterprise infrastructure to all forms of mobile devices. Microsoft officials emphasized that these new tools for IT pros and developers will let organizations house their data on-premises, in the public cloud or in a hybrid scenario that will combine the two.
Among the company's announcements today included Azure RemoteApp, the general availability of ExpressRoute and Azure Files, among a slew of other announcements at TechEd. I'll be drilling into these and many of the new offerings in the coming days and weeks.
Corporate VP Brad Anderson kicked off TechEd with the opening keynote today, saying cloud and mobile go hand-in-hand. "You cannot have a cloud without connected device, Anderson said. "As you think about the connected devices, without that cloud, all you have is potential that goes with it." He added: "The amount of information that will be at our fingertips will be amazing."
Key to putting that information at users' fingertips will be empowering IT to protect enterprise data, while at the same time giving users the access to information from any device. Microsoft's new Azure RemoteApp will let IT deliver Windows applications to almost any device including Windows tablets, Macs, iPads and Android tablets.
The preview of Microsoft Azure RemoteApp is now available to organizations that want to let up to 20 users test the app. Because this is a preview, the company has not determined how it will offer the service from a pricing and subscription model. Azure RemoteApp will deliver applications, initially Office in the preview, via Microsoft's Remote Data Services. The service will be designed to let organizations keep data centrally located and will support up to 1,300 Windows-based applications.
Microsoft has not committed to when it will release the offering but the company is targeting the end of the year. "Every organization I talk to has a very large inventory of Windows applications they're looking to deliver to mobile devices," Anderson said. "With Azure RemoteApp, users can scale up and down, so their capital expenditures goes down dramatically."
Anderson also made clear that Microsoft intends to be aggressive on the mobile device management front. Microsoft's recently announced Enterprise Mobility Suite will cost $4 per user per month regardless of the number of devices supported, Anderson announced.
The company also announced administrators will be able to manage Office for iPad, iPhone and Android devices. This Windows Intune component of the Enterprise Mobility Suite will let administrators manage a line of business apps running on Android and iOS.
Looking to help IT organizations reduce VM sprawl, Microsoft unveiled Azure Files. Based on the standard SMB 2.1 protocol, Azure Files runs on top of Azure storage will allow for shared readers and writers. It will also work on-premises, allowing users to access their storage accounts without having to spin up a virtual machine and mange an SMB share. In short, Azure Files will let IT organizations create single file shares available from multiple virtual machines.
Microsoft's ExpressRoute, which lets organizations connect their datacenters directly to Azure without using a public Internet connection, is generally available. The service is based on MPLS connectivity from carriers including AT&T, Verizon and Level 3, among others, as well as through colocation provider Equinix. This will appeal to those who want reliable, faster and inherently more secure connectivity, and Microsoft talked up this capability for those who want to use Azure for disaster recovery and business continuity.
Posted by Jeffrey Schwartz on 05/12/2014 at 10:58 AM0 comments
Now that Nokia's handset business is part of Microsoft, it'll be interesting to see what compelling features come from the new devices and services group besides Cortana, the recently introduced voice-activated personal assistant. One improvement Microsoft might want to put on the fast track is its approach to encryption with Windows Phone.
The suggestion comes from a reader, who responded to my post a few weeks ago about Microsoft's then-pending, and now completed, acquisition of the Nokia handset business.
The reader had recently switched from an iPhone to a Nokia Lumia 521, which he described as a "very capable utility smartphone." However, he quickly discovered that Windows Phone 8.1 BitLocker encryption is not automatically enabled on an unmanaged device when a screen-lock passcode is created, unlike iPhones.
According to a Microsoft Channel 9 video (about 10 minutes in), he discovered Windows Phone 8 devices aren't encrypted at all until activating Exchange ActiveSync (EAS). The reader asked how to activate the built-in BitLocker encryption function from any WP8 handset without having to use EAS or mobile device management (MDM). Also, he wanted to know how to create arbitrary length alphanumeric passcodes from any WP8 handset without having to use EAS or MDM. In short, he can't -- at least not now.
That was something he concluded after seeing the Channel 9 video and reading the Microsoft documentation regarding the BitLocker encryption and how it's built into every Windows Phone. The problem, he argues, is that Microsoft is avoiding the issue. He pointed out that his iPhone offered "on-the-fly device and file encryption as soon as one creates a screen lock password." This is also confirmed by Apple in its documentation (see pages 8-13).
Wondering if there's perhaps some undocumented workaround or if this will be addressed at a later date, I shared the reader's criticism with Microsoft. A company spokeswoman said the behavior observed by the customer is consistent with the design of Windows Phone 8/8.1. "Device encryption can only be invoked on devices using remotely provisioned management policy (via EAS or a MDM)," a Microsoft spokeswoman confirmed.
To protect personal information on a Windows Phone, Microsoft said users should set up a numeric PIN code. If the phone is lost, stolen or a malicious user attempts to brute force their way into the device, the device will automatically be wiped. To prevent attacks on the Windows Phone storage, Microsoft said it offers a few different solutions. First, when the phone is attached to a PC using USB, access to the data is gated based on successful entry of the user's PIN. Second, Microsoft said an offline attack affecting physical removable storage is addressed by fixing storage media to the device itself. Finally, users can register their Windows Phone devices which will enable them to locate, ring, lock or even erase the device when the phone is lost or stolen, Microsoft said.
Nevertheless, Microsoft is apparently taking this reader's suggestion to heart. "We will consider providing a means to enable device encryption on unmanaged devices for a future release of Windows Phone," the spokeswoman said. "In the meantime there are a series of effective security mechanisms in to protect your data. "
Is this a showstopper for you?
Posted by Jeffrey Schwartz on 05/09/2014 at 12:11 PM0 comments
It looks like Microsoft is set to launch its long-anticipated Surface "mini" this month. Microsoft is holding what it described in an invite to media as "a small gathering" on May 20 in New York. While the invitation didn't offer much detail other than the time and place, it indicated it was a private press event regarding the Surface line of hybrid tablet PCs.
Given the subtle hint in the title of its invitation and the fact a small tablet is one of the fastest-growing device types these days, it's a reasonable assumption the company is finally filling this gaping hole in its Surface line. Also suggesting this will be a major launch, Microsoft CEO Satya Nadella will preside over the event, reported Mary Jo Foley in her All About Microsoft blog.
The big question is will Microsoft offer an ARM-based Surface like the Surface 2 that runs Window 8.1 RT or one powered with an Intel processor running Windows 8.1 Pro? Or perhaps we'll see both? The other key question is size. Will it come with a 7- or 8-inch screen? I'd bet on the latter.
If Microsoft wants its Surface line to succeed, it needs a mini in the lineup. Just ask Apple, which reluctantly released its iPad Mini nearly two years ago, not to mention all the Android-based tablets in that form factor.
Price will also be key. With a slew of sub-$300 mini Android and Windows tablets, cost will be critical. Yet I'd be surprised if it's less than the iPad Mini's $329 price tag and if other features are tacked on, it could cost more. It's also a reasonable bet that Microsoft won't undercut its OEM partners.
Posted on 05/07/2014 at 9:57 AM0 comments
Did Microsoft blink? That's the first reaction one might have inferred upon learning of the company's decision to include Windows XP in repairing one of the most prominent zero-day vulnerabilities in Internet Explorer in recent memory.
Microsoft could have stuck to its guns by saying it's no longer patching Windows XP and customers are on their own to either upgrade to a newer operating system or seek costlier assistance. The company had long stated that it would stop issuing patches and updates to Windows XP on April 8 of last month. But the fact that this vulnerability -- revealed earlier this week by security firm FirstEye --- is so significant and that some attackers have already exploited it against companies in the financial services industry necessitated a swift decision by Microsoft.
This vulnerability affected all versions of Internet Explorer running on all releases of Windows including those running on embedded systems, except for users who configured their browsers in protection mode. The flaw enabled attackers to take advantage of a memory corruption vulnerability in the browser. It aimed to deliver a "newer version of the years-old Pirpi RAT to compromised, victim systems by taking control of their browsers, and in turn, their systems and networks," said Kurt Baumgartner, a researcher at Kaspersky Lab, in a blog post.
While Adrienne Hall, general manager of Microsoft's Trustworthy Computing group, said in a blog post that the flaw resulted in a limited number of attacks and fears were overblown, Baumgartner suggested the threat of wider attacks was real. "Once the update and code is analyzed, it can easily be delivered into waiting mass exploitation cybercrime networks," Baumgartner warned. "Run Windows Update if you are using a Windows system, and cheers to Microsoft response for delivering this patch to their massive user base quickly."
Indeed Microsoft acted quicky and decisively but Hall warned Windows XP users shouldn't be lulled into complacency by yesterday's release of a patch for Internet Explorer running on Windows XP. "Just because this update is out now doesn't mean you should stop thinking about getting off Windows XP and moving to a newer version of Windows and the latest version of Internet Explorer," she warned. "Our modern operating systems provide more safety and security than ever before."
Posted by Jeffrey Schwartz on 05/02/2014 at 12:17 PM0 comments
Equinix, one of the largest datacenter colocation and hosting operators, is rolling out an exchange that will link its facilities to multiple cloud service providers.
The new Equinix Cloud Exchange, launched Wednesday, aspires to create a global cloud interconnection network much like Cisco recently announced with its $1 billion Intercloud effort. Just like Cisco, the Equinix Cloud Exchange is initially available in selected areas. The selection Equinix is starting with, nevertheless, is not trivial.
It initially connects to Amazon Web Services and Microsoft Azure in 13 markets worldwide including Silicon Valley, Washington D.C., New York, Toronto, Seattle, Los Angeles, Atlanta, Dallas, Chicago, London, Amsterdam, Frankfurt and Paris. Six additional locations will be added to the network by the end of this year.
Connections to Amazon and Azure are currently limited to Silicon Valley, Washington, D.C. and London with the rest going online later in the year. The company indicated other cloud services will be added in the future. Through a portal and a set of APIs, customers can move workloads among multiple cloud environments. The portal and APIs let administrators allocate, monitor and provision virtual circuits in near real time, Equinix said.
Equinix already has offered Amazon customers connections via its AWS Direct Connect offering and it added Microsoft to the roster last week saying it would make Microsoft Azure ExpressRoute available in 16 markets worldwide.
Posted by Jeffrey Schwartz on 05/01/2014 at 10:48 AM0 comments
When Microsoft released its Office app for iPad users last month, the company left out one key feature: the ability to print files. The company fixed that yesterday with an updated version of the respective Office apps. But if you have an older printer, you may be out of luck. At the very least you'll have to find a workaround without AirPrint, Apple's universal print driver for iOS.
Microsoft said that adding the ability to print Office files from their iPads was the No. 1 request among the 12 million customers who have downloaded the new app, though many wonder why it was left out in the first place. An update to the app, available in Apple's iTunes App Store, lets Office 365 subscribers with at least the $6.99-per-month Personal Subscription, which recently went live, print their documents. You must update each Office app (Word, Excel and PowerPoint).
The update takes a few minutes if you have a good wireless connection. Once you open a document, spreadsheet or presentation, all you need to do is touch the File icon, Print and Select Printer. Upon doing so, I quickly discovered it couldn't find either of my two printers, which both support Wi-Fi. The error message read "No AirPrint Printers Found," as seen in Figure 1.
Both printers are at least five years old and when I called the manufacturer, Brother, the technician said only newer printers have firmware that support AirPrint. If you have an enterprise printer that supports firmware upgrades you might have more success. If you have a printer that can't support AirPrint firmware upgrades, printing files will be difficult (if not impossible).
Apple created AirPrint as an alternative to requiring printer vendors to develop drivers. According to a Microsoft spokeswoman, AirPrint works "with thousands of printers." To see if your printer supports AirPrint, Apple posted a list and other tips. For its part, Brother offers its own iPad printing tool called iPrint & Scan -- though you can't print Office documents from it directly either. However if you use Brother's iPrint & Scan Web interface (an app also in the Apple App Store) and log into OneDrive, you can open your file and print it. It's not the most elegant approach but it works.
The new Office app for the iPad has some other added features including AutoFit for Excel, which lets users adjust the width of multiple rows or the height of multiple columns simultaneously in a spreadsheet. This feature was designed to let users spruce up the appearance of their spreadsheets and ensure that no content is hidden. For PowerPoint users, Microsoft added SmartGuides, which lets users align pictures, shapes and textboxes when moved around on a slide. The app update also features some bug fixes.
Posted by Jeffrey Schwartz on 04/30/2014 at 1:06 PM0 comments
In the first quarterly earnings report since taking over as the third CEO in Microsoft's 39-year history, Satya Nadella appeared on a conference call with Wall Street analysts. While it helped that Microsoft earnings beat estimates, his debut with financial analysts was significant in that he took questions from those who will play a key role in the company's stock valuation.
Microsoft's actual performance under the new CEO's reign of course will ultimately determine how investors value Microsoft. But helping analysts understand Nadella's vision is an important first step. There were no bombshells but Nadella helped guide the analysts on how he intends to monetize the company's "mobile first, cloud first" transition. Nadella's appearance on the call didn't mark a changing of the guard, per se. However, his predecessor Steve Ballmer rarely appeared on quarterly earnings calls.
It's unclear whether Nadella will show up routinely. But it wouldn't be surprising if he becomes a regular on the calls as his ability to help lift Microsoft's stock price -- virtually flat during Ballmer's 13-year reign -- will be a key measure of his success. While Microsoft's performance and growing share in existing and new markets is table stakes, Wall Street never warmed up to Ballmer despite consistent revenue and profit growth. Nadella also needs to convince analysts that he was the right choice even as Wall Street was pushing for a seasoned CEO such as Ford Chief Alan Mulally and Qualcomm COO (now its CEO) Steve Mollenkopf.
Asked if Nadella has any major strategic changes in the works, he said the company will always be in a state of transition and ready to react to rapid shifts in market demand. "One of the things I strongly believe in is you're planning on a continuous basis, you're executing on a continuous basis," he said. "It's not episodic. The only way we're going to succeed here is by having this notion that you're planning all the time and you're also making the changes to your plans based on the changed circumstances. And I think that's the way you run a company like ours in a marketplace as dynamic as ours."
Nadella said Microsoft needs to continually build and buy new capabilities, and expressed confidence the company can do so, starting with the $7.2 billion acquisition of Nokia, which officially closed today.
Among the noteworthy questions he fielded was if and how Microsoft can make the transition from a company which relied on one-time license fees to a subscription model -- a change facing all major software providers. Nadella, with CFO Amy Hood at his side, pointed to the growth of Office 365 as a leading indicator. Microsoft added 1.1 million Office 365 subscribers in the last three months, bringing the total to 4.4 million. The company shared an interesting data point that came up last week during its hybrid cloud webinar saying that 25 percent of enterprises worldwide are using Office 365.
"We are well on our way to making that transition from moving to pure licenses to long-term contracts as well as a subscription model," Nadella said. "This is a gold rush from being able to capitalize on the opportunity. When it comes to that we have some the broadest SaaS solutions and the broadest platform solutions. That combination of those assets doesn't come often."
To that point, he told the Street what it wants to hear: "What matters to me in the long run is the magnitude of the profits we generate, given a lot of categories that are going to be merged as this transition happens. We have to actively participate in it and drive profit growth."
Posted by Jeffrey Schwartz on 04/25/2014 at 10:15 AM0 comments
Now that Microsoft has reassured customers that it will continue to offer new releases of SharePoint for on-premise implementations, deployments of SharePoint 2013 are on the rise. That's the assessment of several experts including Metalogix CEO Steven Murphy. "They did an excellent job of clarifying their position that there are in fact two worlds -- on prem and in the cloud," Murphy said. They will be maintaining both and that's a huge clarification."
The uptick isn't off the charts, he acknowledged, but Metalogix says it's seeing increased demand for its migration and data protection tools for SharePoint. Metalogix this week debuted a new release of its Content Matrix migration tool. Murphy said the new Content Matrix 7 offers substantially improved performance, more fine-grained permissions that lets IT delegate certain functions to trusted business users for reorganization of content, handling bulk metadata and copy and move functions. It also supports the movement of SharePoint legacy code to SharePoint 2013 and provides Office 365 support for hybrid implementations.
LogMeIn Upgrades Join.me for Enterprise IT
The popular Join.me is best known as the free screen-sharing tool that many IT administrators use to troubleshoot remote PC users as well as for conducting online meetings. Now its parent company LogMeIn is offering an enterprise version. LogMeIn said the new enterprise edition will make it easier to manage, customize and deploy. The company claims Join.me is used by tens of millions of users with over 1 million first-time users. The enterprise release will support deployments of more than 25 users, support single sign-on via Active Directory Federation Services and Active Directory sync, will include advanced user policies and permission for both groups and individuals, better user access controls, 100 GB of managed online storage for sharing and recording meetings and Outlook integration. Join.me enterprise subscriptions will cost $19 per user per month.
Accelerator Cards from LSI Boost Windows Flash Array
As noted in my blog earlier in the week, Windows Storage Server 2012 R2 is optimized to improve performance thanks to its collaboration with Violin to ready the Windows Flash Array. This technology is ideal for improving SQL Server performance, proponents say.
For its part LSI yesterday said its LSI Nytro flash accelerator cards, which list for $3,495, further boost the performance of SQL Server 2014. Like Violin, LSI collaborated with Microsoft to accelerate SQL Server 2014 database transactions by improving I/O performance and thereby minimizing bottlenecks. In addition, the LSI Nytro flash cards reduce latency and boost throughput and reliability by taking advantage of the new SQL Server 2014 Buffer Pool Extension (BPE) capability, the company said. LSI says BPE functions as a level-two (L2) cache, with the main buffer pool functioning as a level-one (L1) cache. Microsoft in a statement said it tested the cards with SQL Server 2014 and endorsed LSI's claims.
Posted by Jeffrey Schwartz on 04/25/2014 at 1:28 PM0 comments
Flash storage is one of the fastest-growing new datacenter technologies these days and while critics warn it can cost a lot, proponents say it can vastly improve performance and reduce operational and capital expenses.
With the release of Windows Server 2012 R2, and more specifically Windows Storage Server 2012 R2, Microsoft is testing the limits of flash storage. Violin, a rapidly growing startup which went public last year, and Microsoft codeveloped the new Windows Flash Array. It's a converged storage-server appliance which has every component of Windows Storage Server 2012 R2 including SMB 3.0 Direct over RDMA built in and powered by dual-Intel Xeon E5-2448L processors.
The two companies spent the past 18 months developing the new 3U dual-cluster arrays that IT can use as networked-attached storage (NAS), according to Eric Herzog, Violin's new CMO and senior VP of business development. Microsoft wrote custom code in Windows Server 2012 R2 and Windows Storage Server 2012 R2 that interfaces with the Violin Windows Flash Array, Herzog explained. The Windows Flash Array comes with an OEM version of Windows Storage Server.
"Customers do not need to buy Windows Storage Server, they do not need to buy blade servers, nor do they need to buy the RDMA 10-gig-embedded NICs. Those all come prepackaged in the array ready to go and we do Level 1 and Level 2 support on Windows Server 2012 R2," Herzog said.
Based on feedback from 12 beta customers (which include Microsoft), the company claims its new array has double the write performance with SQL Server of any other array, with a 54 percent improvement when measuring SQL Server reads, a 41 percent boost with Hyper-V and 30 percent improved application server utilization. It's especially well-suited for any business application using SQL Server and it can extend the performance of Hyper-V and virtual desktop infrastructure implementations. It's designed to ensure latencies of less than 500 microseconds.
Violin is currently offering a 64-terabyte configuration with a list price of $800,000. Systems with less capacity are planned for later in the year. It can scale up to four systems, which is the outer limit of Windows Storage Server 2012 R2 today. As future versions of Windows Storage Server offer higher capacity, the Windows Storage Array will scale accordingly, according to Herzog. Customers do need to use third-party tiering products, he noted.
Herzog said the two companies will be giving talks on the Windows Flash Array at next month's TechEd conference in Houston. "Violin's Windows Flash Array is clearly a game changer for enterprise storage," said Scott Johnson, Microsoft's senior program manager for Windows Storage Server, in a blog post. "Given its incredible performance and other enterprise 'must-haves,' it's clear that the year and a half that Microsoft and Violin spent jointly developing it was well worth the effort."
Indeed interest in enterprise flash certainly hasn't curbed investor enthusiasm. The latest round of high-profile investments goes to flash storage array supplier Pure Storage, which today bagged another round of venture funding.
T. Rowe Price and Tiger Global, along with new investor Wellington Management, added $275 million in funding to Pure Storage, which the company says gives it a valuation of $3 billion. But as reported in a recent Redmond magazine cover story, Pure Storage is in a crowded market of incumbents, including EMC, IBM and NetApp, that have jumped on the flash bandwagon as well as quite a few newer entrants including Flashsoft, recently acquired by SanDisk, SolidFire and Violin.
Posted by Jeffrey Schwartz on 04/23/2014 at 1:19 PM0 comments
Microsoft's deal to finalize its acquisition of the Nokia Devices and Services business is set for this Friday, April 25, with the Nokia branch rumored to be renamed "Microsoft Mobile."
According to the Web site Ubergizmo, the Nokia handset and services business will remain headquartered in Finland under the new name Microsoft Mobile Oy. As my friend Mike Elgan pointed out, Oy is the equivalent of LLC or Corp. "It's also Yiddish for 'ouch,' but it's likely Microsoft has the Finnish one in mind," Elgan noted. Microsoft isn't commenting on the report. "We have confirmed the acquisition will be completed on April 25," according to a spokeswoman for Microsoft. "At that time we will begin the work of integration."
Also, before the merger becomes official, the terms of the $7.2 billion deal, announced last summer, have been changed.
Though nothing major, 21 Nokia employees in China who were slated to remain with the company will now join Microsoft. Since it was China that held up the deal last month, perhaps these terms were added to appease all parties? The employees work on mobile phones. Microsoft will also now manage the Nokia.com domain and its social media sites for up to a year and will no longer acquire Nokia's manufacturing facility in Korea.
"The completion of this acquisition follows several months of planning and will mark a key step on the journey towards integration," said Microsoft Chief Counsel Brad Smith in a blog post Monday. "This acquisition will help Microsoft accelerate innovation and market adoption for Windows Phones. In addition, we look forward to introducing the next billion customers to Microsoft services via Nokia mobile phones."
Microsoft has a lot riding on that integration. The deal was long championed by former CEO Steve Ballmer, who recently admitted his biggest regret was missing the mobile wave. The deal involved drawn-out negotiations which originally lacked the support of Founder Bill Gates and current CEO Satya Nadella.
It remains to be seen whether acquiring Nokia's devices and services business turns out to be the savior for Windows Phone and Microsoft's tablet ambitions or what ultimately does it in.
Posted by Jeffrey Schwartz on 04/21/2014 at 3:28 PM0 comments
If you were wondering if Microsoft Azure service would ever become an OpenStack cloud, it looks unlikely anytime soon based on statements by company officials Thursday.
Perhaps you never thought that was in the cards anyway, but given Microsoft's more-welcome approach to open source, I've always wondered what the future held for OpenStack on Azure. I usually get blank stares when I raise the issue.
But Microsoft doesn't believe there are any OpenStack clouds that come near the size and scale of Azure, or the services offered by Amazon or Google, said Corporate VP Brad Anderson, answering a question during a company presented webinar -- the first of its new Hybrid Cloud Series -- held in Redmond (see Kurt Mackie's recap of the presentation here). The hour-long talk is now available on demand here.
"I hear the conversation -- is OpenStack delivering this promise of public, hosted and private and I would argue there's not a global public cloud that's built on OpenStack today," Anderson responded. "If you look at these public cloud organizations -- us, Google and Amazon -- none of us have built on OpenStack. And we're the only one of those three that has this promise and a proven track record of taking everything that we're doing in the public cloud and then delivering it across... a hybrid model."
While Rackspace may beg to differ, IBM and Hewlett Packard are among those that say their OpenStack-based clouds support OpenStack. But both are still a work in progress. At the same time, OpenStack, like Azure, is designed to run Windows Server instances and Hyper-V virtual machines. The promise of OpenStack, however, is that customers can move their workloads to other OpenStack clouds. Microsoft counters that customers can do that with in-house Windows Server private clouds, hosting providers that support Microsoft's cloud OS (few as those may be at this time) and Azure. It's safe to say that the OpenStack community wouldn't see that as a valid comparison.
The question came up just as the OpenStack Foundation this week released its semi-annual distribution called Icehouse which has 350 new features and targets better scalability for enterprise workloads. Members of the OpenStack community from various companies have consistently described Microsoft as an active participant in committees where it comes to ensuring Hyper-V works well in OpenStack clouds.
Despite questioning the reach of OpenStack, Anderson reiterated the company's commitment to integrating with it. "OpenStack is going to be used in a number of different places so we want to also integrate with OpenStack," he said. "If an organization has made a decision that they're going to use OpenStack, it's a lot like Linux. If I go back and look at Linux 10 years ago, we embraced Linux with System Center. We've got an awful lot of Linux. We look at the number of VMs that are running inside of Azure that are Linux-based, and that's a significant number. We'll do the work on OpenStack to make sure Hyper-V in the Microsoft cloud is a first-class citizen. We will continue that work."
While Anderson was playing both sides, in an ironic sort of way, so was Canonical Cloud Product Manager Mark Baker, whom I chatted with earlier in the week about its release of Ubuntu Linux 14.04. Canonical is a major OpenStack participant and Baker claims Ubuntu is a widely used Linux distribution on OpenStack clouds today. At the same time, Baker said besides Amazon, Microsoft Azure is one of the fastest-growing alternatives when it comes to deployments of Ubuntu.
"Even through people may find it surprising, we have a great working relationship with Microsoft and the Azure team," Baker said. "We see that as one of the fastest-growing clouds, and Ubuntu is growing fast on that."
Regardless, a number of major organizations are using OpenStack clouds including Samsung, Netflix, Time Warner, Best Buy and Comcast, according to Baker, acknowledging most are tech-centric enterprises today.
While Anderson didn't actually go into whether or not Azure will support OpenStack, his sizing of it didn't make it sound imminent. Do you agree with his assessment of OpenStack or is he underestimating it?
Posted by Jeffrey Schwartz on 04/18/2014 at 12:33 PM0 comments
With so many tools released for IT pros every week, many of them often go under the radar. Looking to address that, I thought it would be a good idea to offer regular roundups with the latest bits of product and technology news. Here in the Schwartz Report, we'll call it "Tech and Tools Watch." Without further ado, here's our first installment:
Riverbed Improves Branch Office Converged Infrastructure
Riverbed has turned granite into steel. The company this week relaunched its Granite Solution, a converged infrastructure appliance it introduced two years ago, with the new name SteelFusion. But the change is more than cosmetic. The new SteelFusion 3.0 offers a six-fold improvement in performance and a three-fold improvement in capacity -- up to 100 terabytes, the company said.
Long known for its branch office WAN optimization hardware, Riverbed's SteelFusion brings the same concept in the form of converged appliances for remote locations. The SteelFusion branch office appliance provides converged compute, storage, networking and virtualization features different from typical converged appliances from the likes of Cisco, Dell and HP. The Riverbed offering stores data centrally at the datacenter or headquarters location and streams it to the branch office rather than storing data at each remote location.
"Data belongs in the datacenter, which is why it's called a datacenter," said Riverbed Director of Technology Rob Whitely. "When putting these in the branch, now I can run my services locally at the branch but I don't want data residing at the branch where it's subject to theft, corruption or downtime."
Riverbed said the new release also offers improved integration with EMC and NetApp SANs with support for NetApp cluster mode and EMC VNX2 snapshots. It also has an improved backup and recovery support with a new recovery agent, an enhanced scaled-out architecture and is better suited for VDI and CAD/CAM-type implementations.
BMC Software's CLM Tool Targets Microsoft Azure
BMC Software's Cloud Lifecycle Management (CLM) software now supports migration to Microsoft Azure. The company said its new 4.0 release, due for GA in early June, makes it simple to migrate from VMware-based clouds to the Microsoft Azure infrastructure-as-a-service platform (IaaS). BMC said the new release of its CLM tool will let IT manage services delivery, operations, planning and compliance via different public cloud service providers' infrastructures from a single management platform and interface.
Workloads designed to run in VMware environments can be easily redirected to Microsoft Azure, according to Steven Anderson, BMC's principal product manager. "You can specify the application stacks, the networking necessities, storage necessities and all those various aspects," he said. "Those parts go into the blueprints and can remain essentially the same. So all you have to do is change the blueprint and point to a different OS image, whatever the image ID is for the platform you're interested in and you can deploy the new instances of those workloads on the new platform in very little time at all."
The CLM tool can integrate through Microsoft's System Center Virtual Machine Manager. Anderson said that while Amazon is by far the most widely deployed cloud, the company is seeing increased usage of Microsoft Azure as well.
Netwrix Survey: IT Pros Admit Undocumented Changes
Netwrix this week released the results of a survey it commissioned which found that more than half (57 percent) of all IT pros surveyed admit they have made undocumented changes that no one else is aware of. These changes put organizations at risk for downtime and security breaches, according to Netwrix, which supplies the Netwrix Auditor for tracking and managing changes.
The company surveyed 577 IT pros for its "2014 State of IT Changes" report. The study shows these changes caused services to stop for 65 percent of those surveyed. It also found these undocumented changes led to daily or weekly downtime (52 percent), were the root cause of security breaches (39 percent) and 62 percent of the changes were unauditable. Only 23 percent said they have an auditing or change management solution in place.
That's good news for Netwrix, which last month made its auditing solutions available as specific modules. It now include specific standalone offerings under the Auditor brand for Active Directory, file servers, Exchange, SQL Server, Windows Server and VMware.
Posted by Jeffrey Schwartz on 04/18/2014 at 1:02 PM0 comments
It's no secret that the ease of procuring various cloud-computing applications and infrastructure services and the BYOD trend have impacted IT organizations' influence. Now a survey released yesterday suggests business leaders are broadly seizing influence over IT decisions from CIOs and enterprise IT decision makers.
More than one-third of IT decisions are made by business leaders who don't report to the CIO, according to the survey released by Avanade, a joint venture of Microsoft and Accenture focused on the deployment and support of Microsoft technologies. The survey of 1,003 business and IT executives shows that 79 percent believe the business leaders feel they are better equipped to make technology decisions.
This shift means IT organizations are becoming "service brokers," according to Avanade. Under this model, IT organizations consult with the business units to determine their needs and goals. Already 35 percent of IT organizations have transitioned to this service-broker model, according to the survey.
Despite the new shift in control, the survey shows that the vast majority of business leaders (83 percent) still have confidence in IT staff interacting with key stakeholders as consultants and 66 percent plan to expand the role of technologists in becoming business advisors in the coming year. To enable this transition, business leaders are turning to IT organizations to partner with them. The survey found that 44 percent of business leaders are looking to enhance their cloud computing skills and 43 percent are looking to work with IT on systems integration.
This shift has not come without pain. "The tilting balance of control over technology decisions and budget has created a real tension between IT and the business and requires IT to rethink its approach, learn new skills and grow its influence," said Mick Slattery, Avanade executive vice president at Global Service Lines, in a statement. "Forward-looking companies are positioning their IT staff as business advisors and see IT contributing more to accomplishing objectives, and driving positive business results than ever before."
Nevertheless IT organizations are for the most part (71 percent) cooperating with this shift, according to the survey.
Are the lines of business seizing your IT budget? If so how much tension has this created in your organization?
Posted by Jeffrey Schwartz on 04/16/2014 at 11:59 AM0 comments
Nearly six months after Microsoft has shipped Windows Server 2012 R2, a growing number of IT pros now believe the Hyper-V hypervisor is ready for prime time. A growing number of third parties and IT pros say it's now practical to use Hyper-V for business-critical workloads.
Before the current release of Hyper-V 3.0, that wasn't the case. While Hyper-V was suitable for various workloads, most enterprises were reluctant to use it for heavy duty virtualization. And even those that were using it certainly weren't displacing existing hypervisors, especially VMware's ESX.
It's not that many shops weren't intrigued by the thought of using Hyper-V, which Microsoft has offered free of charge with Windows Server since 2008. It's just that it lacked the robustness and management capabilities offered by VMware. Many say while VMware still has a technical edge over Hyper-V, the gap has narrowed to the point that it's suitable for a growing number of mainstream use cases. It's even more appealing for those considering Microsoft's hybrid cloud strategy, called Cloud OS, that makes it easier to bridge Windows Server to Azure using Hyper-V.
Microsoft this week moved to make it easier to migrate VMware infrastructure to Hyper-V with the release of Virtual Machine Converter 2.0. The free tool lets IT pros migrate VMware-based virtual machines and virtual disks to Hyper-V-based VMs and virtual hard disks (VHDs).
"Virtual machine migration is an increasing priority for many customers as more and more are exploring and evaluating the Microsoft platform against their existing VMware installed base," the company said in a blog post from its server and cloud team. "Whether it's virtual to virtual (from one hypervisor to another) or physical to virtual, migration provides customers a path for consolidation of workloads and services, and the foundation for cloud."
The new VM Converter 2.0 supports V-Center and ESX 5.5, VMware virtual hardware version 4 through 10 support and Linux guest OS migration support including CentOS, Debian, Oracle, Red Hat Enterprise, SuSE enterprise and Ubuntu. Microsoft also pointed to two new features. The first is an on-premises VM to Azure VM conversion tool, which lets IT pros migrate their VMware VMs directly to Azure. It also now includes a PowerShell interface for scripting and automation support, letting IT pros automate migration processes with workflow tools including System Center Orchestrator, among others, Microsoft said.
Microsoft also said MVVC 3.0, slated for this fall, will add physical-to-virtual (P2V) machine conversion for supported versions of Windows.
Do you plan to make the switch or are you sticking with VMware (or looking at KVM or other alternative hypervisors)? Share your views in the comment section below or drop me a line at email@example.com.
Posted by Jeffrey Schwartz on 04/11/2014 at 11:23 AM0 comments
Microsoft yesterday issued its final patch for Windows XP and Office 2003. The operating system, arguably the most popular version of Windows ever, is now officially dead (though it's still a long way from the grave). It still lives on millions of PCs and it is well documented that many of them will continue to run the dead OS indefinitely.
Because Microsoft issued the last patch yesterday, nothing bad is likely to happen imminently. It will take many weeks and months before it is clear what vulnerabilities are exploited and how severely it impacts users.
Some expect little of consequence to happen while others say those keeping their Windows XP-based PCs will face major problems. For example, Jason Kennedy, a business product marketing director at Intel, told me this week that he's concerned that many unsuspecting users, especially those with small- and medium-sized business, are awaiting disaster.
"I unfortunately expect many of the bad people who are crafting malware or identity theft opportunities have been lying in wait for some time after April 8," Kennedy said. "I do believe sometime after the deadline those attacks will be unleashed. And people will suffer. I hope it's not severe but I expect there will be problems as a result of not taking the threats serious enough and not taking steps to mitigate."
Given the obvious fact that Intel has a vested interest in users moving off Windows XP since most will have to buy new PCs (with new processors) you may take that with a grain of salt. On the other hand, no one knows what vulnerabilities will surface.
While it remains to be seen if such a dire event happens, those who've decided to stick with Windows XP have made their decisions and are ready to live with the consequences. If you back up your data, chances are the worst that will happen is you'll have to buy a new PC or some other device.
Perhaps you'll give up on Windows altogether? That's what Google, VMware and even Citrix are urging business customers to do. "Many businesses are in a tough spot," Amit Singh, president of Google Enterprise, said in a blog post. "Despite 'significant' security and privacy risks, legacy software or custom-built apps have held businesses back from migrating in time for today's XP support deadline. Companies in this position now find themselves at a timely crossroads. It's time for a real change, rather than more of the same."
Google and VMware teamed up yesterday to announce they will take $200 off Google Chromebooks for Business with VMware Horizon DaaS. The two companies last month announced a pact to bundle the two offerings and this looks to sweeten the deal. Google is offering $100 off Chromebooks for each managed device purchased for a company and Citrix is offering 25 percent off its Citrix XenApp Platinum Edition, which includes Windows XP migration acceleration tool AppDNA.
Windows XP may be dead but as rivals pick at the carcass, it's a long way from being buried.
Posted by Jeffrey Schwartz on 04/09/2014 at 1:24 PM0 comments
Tomorrow represents a milestone for many PC and Exchange administrators. It's the long-dreaded day when Microsoft will issue its last patch for Windows XP, Exchange 2003 and Office 2003 (which, of course, includes Outlook). It's also an important day because Microsoft will also issue the Windows 8.1 Update.
As reported in this month's Redmond magazine cover story, 23 percent of polled readers will keep their Windows XP-based systems running indefinitely. Only 28 percent of you have completed your migrations or have no Windows XP-based machines left. Even though tomorrow is the end for Windows XP, barring any unexpected events, the day will likely come and go without incident -- though you won't be able to avoid hearing about it if you're watching the evening news or listening to the radio.
Nevertheless, Windows XP systems will be around for the foreseeable future as they slowly fade over time. Until then, if you're just using Windows XP for PC apps and are not connecting to the Internet, you shouldn't have any problems. For those still connected, it's advisable to remove the default administrative privileges, enable memory and buffer overflow protection and allow whitelisting for zero-day vulnerability protection, as noted by security software supplier McAfee.
For many organizations, upgrading Windows XP PCs is not a simple task, especially for those with apps that can't run on newer versions of Windows. While there are many remedies -- rebuilding apps, using third-party tools or desktop virtualization/VDI -- all come with a cost and some simply don't see a need to change OSes. Others do but just are going to have to let that deadline pass and either pay extra for support or take other measures -- or perhaps just cross their fingers.
Redmond columnist Greg Shields put it best. In last month's Windows Insider column, he compared replacing Windows XP-based PCs to replacing an aging bridge. "Fixing a bridge or replacing it entirely is an inconvenient activity," he wrote. "Doing so takes time. The process often involves scheduled setbacks, cost overruns and incomprehensible activities that are tough to appreciate when you're idling in construction traffic."
While tomorrow represents the end for Windows XP, Microsoft will issue its Windows 8.1 Update that comes with a more mouse-friendly Start Screen, the ability to pin Windows Store apps to the task bar and APIs that are shared with the forthcoming Windows Phone 8.1.
Right now only a small handful of enterprises are moving to Windows 8.1. But as Microsoft makes more progress in blending the old with the new, perhaps the aversion of moving to the newest version of Windows will subside.
Posted by Jeffrey Schwartz on 04/07/2014 at 12:40 PM0 comments
Typically when I talk to experts about the public cloud, the usual refrain is that there's Amazon Web Services ... and then there's everyone else. When it comes to everyone else, Microsoft Azure is among the leading players with 12 datacenters now in operation around the globe including two launched last week in China. And with 16 additional centers planned by year's end and 300 million customers, the company has strong ambitions for its public cloud service.
At the Build conference in San Francisco this week, Microsoft showed how serious it is about advancing the appeal of Azure. Scott Guthrie, Microsoft's newly promoted executive VP for cloud and enterprise, said Azure is already used by 57 percent of the Fortune 500 companies and has 300 million users (with most of them enterprise users registered with Active Directory). Guthrie also boasted that Azure runs 250,000 public-facing Web sites, hosts 1 million SQL databases with 20 trillion objects now stored in the Azure storage system and it processes 13 billion authentications per week.
Since its launch in November, Guthrie claims that 1 million developers have registered with the Azure-based Visual Studio Online service. This would be great if the vast majority have done more than just register. While Amazon gets to tout its major corporate users, including its showcase Netflix account, Guthrie pointed to the scale of Azure, which hosts the popular Titanfall game that launched last month for the Xbox gaming platform and PCs. Titanfall kicked off with 100,000 virtual machines (VMs) on launch day, he noted.
Guthrie also brought NBC Executive Rick Cordella to talk about the hosting of the Sochi Olympic games in February. More than 100 million people viewed the online service with 2.1 million concurrently watching the men's United States vs. Canada hockey match, which was "a new world record for HD streaming," Guthrie said.
Cordella noted that NBC invested $1 billion in this year's games and said it represented the largest digital event ever. "We need to make sure that content is out there, that it's quality [and] that our advertisers and advertisements are being delivered to it," he told the Build audience. "There really is no going back if something goes wrong," Cordella said.
Now that Azure has achieved scale, Guthrie and his team has been working on rolling out a bevy of significant enhancements aimed at making its service appealing to developers, operations managers and administrators. As IT teams move to a more dev-ops model, Microsoft is taking that into consideration as it builds out the Azure service.
Among the Infrastructure as a Service (IaaS) improvements, Guthrie pointed to the availability of auto-scaling as a service, point-to-site VPN support, dynamic routing, subnet migration, static internal IP addressing and Traffic Manager for Web sites. "We think the combination of [these] really gives you a very flexible environment, a very open environment and lets you run pretty much any Windows or Linux workload in the cloud," Guthrie said.
Azure is a more flexible environment for those overseeing dev-ops thanks to the new support for configuring VM images using the popular Puppet and Chef configuration management and automation tools used on other services such as Amazon and OpenStack. IT can also now use Windows PowerShell and VSD tools.
"These tools enable you to avoid having to create and manage lots of separate VM images," Guthrie said. "Instead, you can define common settings and functionality using modules that can cut across every type of VM you use."
Perhaps the most significant criticism of Azure is that it's still a proprietary platform. In a move to shake that image, Guthrie announced a number of significant open source efforts. Notably, Microsoft made its "Roslyn" compiler and other components of the Microsoft .NET Framework components open source through the aptly titled .NET Foundation.
"It's really going to be the foundation upon which we can actually contribute even more of our projects and code into open source," Guthrie said of the new .NET Foundation. "All of the Microsoft contributions have standard open source licenses, typically Apache 2, and none of them have any platform restrictions, meaning you can actually take these libraries and you can run them on any platform. We still have, obviously, lots of Microsoft engineers working on each of these projects. This now gives us the flexibility where we can actually look at suggestions and submissions from other developers as well and be able to integrate them into the mainline products."
Among some other notable announcements from Guthrie regarding Azure:
- Revamped Azure Portal: Now available in preview form, the new portal is "designed to radically speed up the software delivery process by putting cross-platform tools, technologies and services from Microsoft and its partners in a single workspace," wrote Azure General Manager Steven Martin in a blog post. "The new portal significantly simplifies resource management so you can create, manage, and analyze your entire application as a single resource group rather than through standalone resources like Azure Web Sites, Visual Studio Projects or databases. With integrated billing, a rich gallery of applications and services and built-in Visual Studio Online you can be more agile while maintaining control of your costs and application performance."
- Azure Mobile Services: Offline sync is now available. "You can now write your mobile back-end logic using ASP.NET Web API and Visual Studio, taking full advantage of Web API features, third-party Web API frameworks, and local and remote debugging," Martin noted. "With Active Directory Single Sign-on integration (for iOS, Android, Windows or Windows Phone apps) you can maximize the potential of your mobile enterprise applications without compromising on secure access."
- New Azure SDK: Microsoft released the Azure SDK 2.3, making it easier to deploy VMs and sites.
- Single Sign-on to Software as a Service (SaaS) apps via Azure Active Directory Premium, now generally available.
- Azure now includes one IP address-based SSL certificate and five SNI-based SSL certs at no additional cost for each site instance.
- The Visual Studio Online collaboration as a service is now generally available and free for up to five users in a team.
- While Azure already supports .NET, Node.Js PHP and Python, it now supports the native Java language thanks to its partnership with Oracle that was announced last year.
My colleague Keith Ward, editor in chief of sister site VisualStudioMagazine.com, has had trouble in the past finding developers who embraced Azure. He now believes that could change. "Driving all this integration innovation is Microsoft Azure; it's what really allows the magic to happen," he said in a blog post today. Furthermore, he tweeted: "At this point, I can't think of a single reason why a VS dev would use Amazon instead of Azure."
Are you finding Azure and the company's cloud OS hybrid platforms more appealing?
Posted by Jeffrey Schwartz on 04/04/2014 at 8:15 AM0 comments
Microsoft opened its Build conference for developers with a keynote that focused on the company's attempts at breathing new life to its struggling Windows franchise while simultaneously embracing interoperability with other platforms.
In addition to unveiling its intelligent voice assistant planned for Windows Phone 8.1 and announcing the Windows 8.1 update, Microsoft's top executives talked of progress towards unifying its operating system across PCs, tablets, phones and its Xbox gaming platform. The company has lately described this and efforts to extend to open source and competitive platforms as a "universal Windows."
Underscoring the progress Microsoft has made toward that effort, Microsoft's new CEO Satya Nadella said that 90 percent of its APIs are now common and this should remove some of the barriers to developing for the various system types. "That's fantastic to see," Nadella told the 5,000-plus attendees at the event, held in San Francisco. He said Microsoft will continue to push for a "shared library across a variety of device targets."
Those device targets won't be limited to traditional hardware. Terry Myerson, executive vice president for Microsoft's operating system group, described the company's ambitions for its current-generation operating system, which only accounts for being on a small share of tablets and is still not favored among most PC users.
Those ambitions include not only making Windows tools and frameworks more broadly available but extending them to new types of devices -- including on the so-called "Internet of things," which can range on anything from a piano, as demonstrated, to telemetry components equipped with Intel's x86 system-on-chip called Quark. The component is the size of an eraser, Myerson noted. Such advances will open new opportunities for Windows, he said.
Also in a bid to grow its market share in the low-cost tablet and phone market, Myerson emphasized the company's efforts to expand the presence of Windows by making it free to tablet, PC and phone suppliers offering hardware that's nine inches or less. That promises to take away the key advantage of the Android OS being free.
"We really want to get this platform out there," Myerson said of Windows. "We want to remove all the friction between you and creating these devices."
While Nadella and company are taking steps to expand Windows, they also acknowledged to its core audience that it's not going to be a Windows-everywhere world, as evidenced by the company's long-awaited release of Office for the iPad last week.
In a pre-recorded question displayed during the closing of today's presentation, an Android developer asked why he should also develop for Windows. Nadella's answer: "We are the only platform that has APIs with Language bindings across both native, managed and Web. And the fact that that flexibility exists means you can build your core libraries in the language of your choice and those core libraries you can take cross platform. Obviously the Web [is] the one that's easiest to conceptualize and that's what we've done by taking WinJS and putting it into open source and making it a community effort so you can take it cross platform."
Posted by Jeffrey Schwartz on 04/02/2014 at 3:39 PM0 comments
As predictably as the sun rises, Microsoft yesterday followed Amazon's latest round of price cuts by reducing the rates for its Windows Azure – rather Microsoft Azure – cloud service. (In case you missed it, Microsoft last week shed the Windows name from its cloud service. Hence Windows Azure is now Microsoft Azure.)
Microsoft is cutting the price of its compute services by 35 percent and its storage service 65 percent, the company announced yesterday afternoon. "We recognize that economics are a primary driver for some customers adopting cloud, and stand by our commitment to match prices and be best-in-class on price performance," said Steven Martin, general manager of Microsoft Azure business and operations, in a blog post. The price cuts come on the heels of the company last week expanding Microsoft Azure into China.
In addition to cutting prices, Microsoft is adding new tiers of service to Azure. On the compute side, a new tier of instances called Basic consist of similar virtual machine configurations as its current Standard tier and won't include load balancing or auto-scaling offered in the Standard package . The existing standard tier will now consist of a range of instances from "extra small" to "extra large." Those instances will cost as much as 27 percent less than their current instances.
Martin noted that some workloads, including single instances and those using their own load balancers, don't require the Azure load-balancer. Also, batch processing, dev and test apps are better suited to the Basic tier, which will be comparable to AWS-equivalent instances, Martin said. Basic instances will be available this Thursday.
Pricing for its Memory-Intensive Instances will be cut by up to 35 percent for Linux instances and 27 percent for Windows Server instances. Microsoft said it will also offer the Basic tier for Memory-Intensive Instances in the coming months.
On the storage front, Microsoft is cutting the price of its Block Blobs by 65 percent and 44 percent for Geo Redundant Storage (GRS). Microsoft is also adding a new redundancy tier for Block Blob storage called Zone Redundant Storage (ZRS).
With the new ZRS tier, Microsoft will offer redundancy that stores the equivalent of three copies of a customer's data across multiple locations. GRS by comparison will let customers store their data in two regions that are dispersed by hundreds of miles and will store the equivalent of three copies per region. This new middle tier, which will be available in the next few months, costs 37 percent less than GRS.
Though Microsoft has committed to matching price cuts by Amazon, the company faced a two-prong attack last week which included both Amazon and Google not only slashing prices for the first time but by finally offering Windows Server support. While Microsoft has its eyes on Amazon, it needs to look over its shoulder as Google steps up its focus on enterprise cloud computing beyond Google Apps.
One area where both Amazon and Google have a leg up on Microsoft is their respective desktop-as-a-service (DaaS) offerings. As noted last week, Amazon made generally available its WorkSpaces DaaS offering, which it announced back in November at its re:Invent customer and partner conference. And as reported last month, Google and VMware are working together to offer Chromebooks via the new VMware Horizon DaaS service. It remains to be seen how big the market is for DaaS and whether Microsoft's entrée is imminent.
Posted by Jeffrey Schwartz on 04/01/2014 at 12:54 PM0 comments
Even though Microsoft had strong evidence that a former employee was transmitting via Hotmail stolen code and trade secrets, customers were unnerved when learning the company snooped at the suspect's e-mail account.
As reported two weeks ago, Alex Kibkalo, a former Microsoft architect, was arrested for allegedly stealing trade secrets and leaking Windows 8 code to an unnamed French blogger while working for the company. By delving into his Hotmail account, Microsoft was able to provide evidence to the authorities. If the suspect were smart enough to use any e-mail service not owned by Microsoft, the company would have needed to get a warrant from law enforcement authorities.
But the law doesn't prohibit the owner of a service from snooping so Microsoft was within its legal rights to search the suspect's Hotmail account. Nevertheless, Microsoft was well aware it needed to reassure customers it won't take matters into its own hands so blatantly in the future. Due to the public backlash that arose shortly after the incident came to light, Microsoft said that it would turn to a former judge to determine if it had probable cause to look into a suspect's account.
Clearly that wasn't cutting it since the judge is still on Microsoft's payroll and Microsoft again said it would be making a change. Microsoft General Counsel Brad Smith on Friday said it would turn all suspected information to the authorities before taking further action. "Effective immediately, if we receive information indicating that someone is using our services to traffic in stolen intellectual or physical property from Microsoft, we will not inspect a customer's private content ourselves," Smith said in a blog post announcing the change. "Instead, we will refer the matter to law enforcement if further action is required."
Smith pointed out while the law and the company's terms of service allowed it to access Kibkalo's account, doing so "raised legitimate questions about the privacy interests of our customers." As a result the company will revise its terms of services and has reached out to The Center for Democracy and Technology (CDT) and the Electronic Frontier Foundation to further discuss the issue of ensuring security without compromising privacy.
It appears this was the right move to take. Does Microsoft's latest move make you feel more comfortable or do you just see it as lip service?
Posted by Jeffrey Schwartz on 04/01/2014 at 12:55 PM0 comments
As soon as Microsoft CEO Satya Nadella announced the long-expected release of Office for the iPad last week, I downloaded it on mine. Upon opening Word on the iPad, it displayed all of my documents stored in OneDrive and even sorted them in the order that I last accessed them in. Frankly, Office documents in OneDrive are easier to find and navigate on the iPad than the Microsoft Surface or Dell Venue 8 Pro using the modern Windows 8.1 interface because of how they're organized. Still, because it doesn't have native support for an external mouse, I won't be using Office on the iPad that often.
Even so, if you have an Office 365 subscription and an iPad you should download it and determine how it may best suit your needs. Microsoft optimized Office for the iPad and those that compared it to Apple's own iWork suite believe Microsoft delivered a worthy alternative. But should iPad users who don't have Office 365 subscriptions (the new personal plan costs $69 per year) sign up for it? That depends. Keep in mind if all you want to do is view documents, it's free. Only if you intend to create or edit them do you need an Office 365 subscription. If you don't mind the lack of mouse support, you're set.
But having used a mouse and keyboard with Office for two decades, even though I'm quite open to change and doing things differently, I've become quite accustomed to working with both a keyboard and mouse. Editors and writers tend to frequently cut and paste phrases, sentences and entire paragraphs. Using a mouse and keyboard has become second nature to me. While I'm not averse to typing with an on-screen keyboard, using touch for cut and paste doesn't work for me. But I never bought an iPad with the intent of writing or editing with it. I may pull up a document or PDF to proof, but that's about it.
I bought the iPad to use other apps, notably to read various publications, access e-mail and connect to the Internet when I'm away from my desk. But if I need to take notes, write or edit away from my office, I use a Windows tablet with its type-style keyboard and the track pad and/or an external Bluetooth mouse.
My understanding is while iPads support external Bluetooth keyboards, Apple has made a decision not to support the use of an external mouse on its tablets. Both Android and Windows tablets support them. It's ironic that Apple doesn't do this considering it brought the mouse to life with the Macintosh. Clearly Steve Jobs envisioned weaning users off the mouse to the new touch-based world. It remains to be seen whether CEO Tim Cook has a different view.
I think touch is a great evolution of the user experience but not when it comes to writing and editing anything more than a text, e-mail or social media post. Yes there are ways to jailbreak iOS to enable a mouse to work with the iPad. But until iOS natively gains support for a mouse, I have no intention of using my iPad, which I otherwise enjoy, for content creation. Does this make me stodgy and stuck in my ways or am I in good company?
Posted by Jeffrey Schwartz on 03/31/2014 at 12:26 PM0 comments
Today is World Backup Day, created as an independent effort in 2011 on the eve of April Fools' Day. The goal is to underscore that it takes a fool not to back up their files regularly. Described as an independent effort created under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, it was founded because many people still don't understand the need to back up their data. Hence it's aimed at bringing awareness to the issue. While the intent is well grounded, it doesn't seem to have garnered much attention.
As far as I can tell, even some of its sponsors, including Backblaze, LaCIE and Western Digital, haven't made much noise about World Backup Day this year. Could it be that most providers of data protection software assume everyone backs up their data? Certainly enterprises do and the April issue of Redmond magazine looks at improvements to Microsoft's new System Center 2012 R2 Data Protection Manager and how third-party providers of backup and recovery software are offering new ways to replicate server data of specific apps and functions such as SharePoint, SQL Server and VMware-based VMs.
But the majority of people are still careless when it comes to protecting their data. According to the World Backup Day Web site, 30 percent of people have never backed up their data. With 113 phones being lost or stolen every minute and 10 percent of every computer infected with viruses each month, those 30 percent need to get on board.
If you're one those who haven't backed up their PCs and devices lately (you know who you are), take the time today to do so. At some point, you'll be glad you did.
Posted by Kurt Mackie on 03/31/2014 at 12:30 PM0 comments
While virtual desktops represent a small niche of the enterprise client system universe, they're a reasonable option for organizations with PCs still running Microsoft's Windows XP operating system. Unless you've been hiding under a rock, Windows XP will shortly lose official support from Microsoft.
As I reported earlier this month, a survey of Redmond magazine readers found that 23 percent will continue to run their Windows XP-based systems after Microsoft releases the final patch for the OS on April 8. And while the survey also showed an overwhelming 85 percent will deploy Windows 7-based PCs and 35 percent will depoly systems running Windows 8 (multiple responses were permitted), 9 percent said they are looking to virtual desktops. That may include some form of VDI or desktop as a service (DaaS).
Evolve IP, a managed services provider that offers its own hosted DaaS offering based on VMware Horizon View, said its own survey showed that 63 percent will use virtual desktops for at least a portion of their employees. The VDI as a service is hosted in its own cloud where customers can also host their Active Directory instances to manage users. "It's a good mix for the IT department who needs control, but it's also good because it's not an all-in philosophy," said Scott Kinka, Evolve IP's CTO.
There are a number of solutions from the likes of AppSense, Citrix, Dell/Wyse, HP, NComputing and VMware. Of course, Microsoft's own Remote Desktop Services (RDS) and AppV solutions are all viable options as well, either via an MSP or hosted internally. Here's a look at a number of options:
- AppSense: Using DesktopNow and DataNow, IT can bring together related persona and data to centralize and stream the components to a new desktop. "We don't modify, we just lock down and migrate the settings and other things relative to the application," said Jon Rolls, AppSense vice president of product management."
- Citrix: With the company's XenDesktop, IT can virtualize Internet Explorer 6 (which can't run on newer operating systems) in a virtual desktop. Likewise, apps that cannot be updated to Windows 7 or Windows 8.1 can run in virtual Windows XP instances.
- NComputing: The supplier of virtual desktop solutions offers its Desktop and Application Virtualization platform for small- and mid-sized business looking for more of a turnkey type offering. The company plans to further simplify the delivery of virtual solutions with the planned release of its new oneSpace client virtualization platform. The company describes it as a workspace for IT to securely deliver apps and files in BYOD scenarios to any device including iPads and Android-based tablets. "Users are getting full-featured versions of their Windows applications but we've done our own optimization to allow those apps to be mobile- and touch-friendly," said NComputing's senior director of marketing Brian Duckering. "Instead of using the Windows Explorer experience, we integrated it and unified it so it's Dropbox- like." It's due to hit private beta this spring.
- Microsoft: Just last week Microsoft took a step toward making it easier for IT to deploy VDI scenarios based on its Remote Desktop Services. Microsoft released the preview of its Virtual Desktop Infrastructure Starter Kit 1.0. As Redmond's Kurt Mackie reported, Microsoft is billing it as something that should not be used for production environments. It's just for testing purposes. The kit "complements" the management console and wizards used with the RDS server role of Windows Server 2012 R2. It comes with apps including Calculator and WordPad for testing virtual desktop access scenarios. The finished Starter Kit product is scheduled for release in the second quarter of this year and the preview is available for download now. Organizations can also pair Microsoft's RD Gateway with Windows Server 2012 to deploy VDI, as explained in a recent article.
Desktop as a Service
This week Amazon Web Services released its WorkSpaces DaaS offering. Amazon first disclosed plans to release WorkSpaces at its re:Invent conference in November at its customer and partner conference in Las Vegas. The service will be available with one or two virtual CPUs with either 3.75 or 7.5 GB of RAM and 50 to100 GB of storage. Per-user pricing ranges from $35 to $75 for each WorkSpace per month. Organizations can integrate the new service with Active Directory.
A wide variety of use cases were tested, from corporate desktops to engineering workstations, said AWS evangelist Jeff Barr in a blog post this week. Barr identified two early testers, Peet's Coffee & Tea and ERP supplier WorkWise. The company also added a new feature called Amazon WorkSpaces Sync. "The Sync client continuously, automatically and securely backs up the documents that you create or edit in a WorkSpace to Amazon S3," Barr said. "You can also install the Sync client on existing client computers (PC or Mac) in order to have access to your data regardless of the environment that you are using."
Google and VMware are also making a big DaaS push. As I reported earlier this month, the two companies teamed up to enable Google Chromebooks to work with VMware's Horizon View offerings.
Things could get really interesting if Microsoft offers its own DaaS service.
Posted by Jeffrey Schwartz on 03/28/2014 at 11:28 AM0 comments
Google today gave Microsoft shops a reason to consider its enterprise cloud services by adding Windows Server support and slashing the pricing of its infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) offerings.
At the company's Google Platform Live event in San Francisco, the company also stepped up its effort to extend the appeal of its IaaS and PaaS services to enterprises by introducing a new blend of the two called Managed Virtual Machines, along with an improved big data analytics offering. The company expanded its menu of server operating system instances available with the Google Compute Engine IaaS with the addition of Suse Linux, Red Hat Enterprise Linux and Windows Server.
"If you're an enterprise and you have workloads that depend upon Windows, those are now open for business on the Google Cloud Platform," said Greg DeMichillie, a director of product management at Google. "Our customers tell us they want Windows so of course we are supporting Windows." Back in December when Google's IaaS was first announced, I noted Windows Server wasn't an available option.
Now it is. However, there is a caveat. The company, at least for now, is only offering Windows Server 2008 R2 Datacenter Edition, noting it's still the most widely deployed version of Microsoft's server OS. There was no mention if and when Google will add newer versions of Windows Server. The "limited preview" is available now.
The new Windows Server support was a footnote to an event which emphasized lower and more predictable pricing and a new offering that allows customers to get the best of both the PaaS and IaaS worlds. Given Amazon Web Services (AWS) and Microsoft frequently slash their prices, Google had little choice but to play the same game. That's especially the case given its success so far.
"Google isn't a leader in the cloud platform space today, despite a fairly early move in platform as a service with Google App Engine and a good first effort in Infrastructure as a Service with Google Compute Engine in 2013," wrote Forrester analyst James Staten in a blog post. "But its capabilities are legitimate, if not remarkable."
Urs Hölzle, the senior vice president at Google who is overseeing the company's datacenter and cloud services, said 4.75 million active applications now run on the Google Cloud Platform, while the Google App Engine PaaS sees 28 billion requests per day with the data store processing 6.3 trillion transactions per month.
While Google launched one of the first PaaS offerings in 2008, it was one of the last major providers to add an IaaS and only recently hit the general availability status with the Google Compute Engine back in December. Meanwhile just about every major provider is trying to catch up with AWS, both in terms of services offered and market share.
"Volume and capacity advantages are weak when competing against the likes of Microsoft, AWS and Salesforce," Staten noted. "So I'm not too excited about the price cuts announced today. But there is real pain around the management of the public cloud bill." To that point, Google announced Sustained-Use discounts.
Rather than requiring customers to predict future usage when signing on for reserved instances for anywhere from one to three years, discounts of 30 percent of on-demand pricing kick in after usage exceeds 25 percent of a given month, Hölzle said.
"That means if you have a 24x7 workload that you use for an entire month like a database instance, you get a 53 percent discount over today's prices. Even better, this discount applies to all instances of a certain type. So even if you have a virtual machine that you restart frequently, as long as that virtual machine in aggregate is used more than 25 percent of the month, you get that discount."
Overall other pay-as-you-go services price cuts range from 30 to 50 percent dependency. Among the reductions:
- Compute Engine reduced by 32 percent across all sizes, regions and classes
- App Engine pricing for instance-hours reduced by 37.5 percent, dedicated memcache by 50 percent and data store writes by 33 percent. Other services including SNI SSL and PageSpeed are now available with all applications at no added cost
- Cloud Storage is now priced at a consistent 2.6 cents per GB, approximately 68 percent lower.
- Google BigQuery on-demand prices reduced by 85 percent.
The new Managed Virtual Machines combines the best of IaaS and PaaS, Hölzle said. "They are virtual machines that run on Compute Engine but they are managed on your behalf with all of the goodness of App Engine. This gives you a new way to think about building services," he said. "So you can start with an App Engine application and if you ever hit a point where there's a language you want to use or an open-source package that you want to use that we don't support, with just a few configuration line changes you can take part of that application and replace it with an equivalent virtual machine. Now you have control."
Google also extended the streaming capability of its BigQuery big data service, which initially was able to pull in 1,000 rows per second when launched in December to 100,000 now. "What that means is you can take massive amounts of data that you generate and as fast as you can generate them and send it to BigQuery," Hölzle, said. "You can start analyzing it and drawing business conclusions from it without setting up data warehouses, without building sharding, without doing ETL, without doing copying."
Posted by Jeffrey Schwartz on 03/25/2014 at 1:00 PM0 comments
Cisco today is bringing new meaning to the old saying, "if you can't beat them, join them."
The company today said it will invest $1 billion over the next two years to offer what it argues will be the world's largest cloud. But rather than trying to beat Amazon Web Services, Microsoft, Rackspace, IBM, Hewlett Packard, Salesforce.com, VMware and other major providers that offer public cloud services, Cisco said it will "join" them together, figuratively.
Cisco said it will endeavor to build its so-called "Intercloud" -- or cloud of clouds -- aimed at letting enterprise customers move workloads between private, hybrid and public cloud services. Of course Cisco isn't the only provider with that lofty goal but Fabio Gori, the company's director of cloud marketing, said it's offering standards-based APIs that will help build applications that can move among clouds and virtual machines.
"This is going to be the largest Intercloud in the world," Gori said. Cisco is building out its own datacenters globally but is also tapping partners with cloud infrastructure dedicated to specific counties to support data sovereignty requirements. Gorisaid Cisco will help build out their infrastructures to spec and those providers will be part of the Intercloud.
Gori emphasized Intercloud will be based on OpenStack, the open source cloud infrastructure platform that many cloud providers, including Rackspace, IBM, HP and numerous others, support. But there are key players including Amazon, Microsoft and Google, who don't support it. Gori said Cisco can work around that by using the respective providers' APIs and offering in its own programming interfaces for partners to deliver application-specific offerings.
Core to this is the Intercloud fabric management software, announced in late January at the Cisco Live! conference in Milan, Italy. The Intercloud fabric management software, now in trial and slated for release next quarter, is the latest component of the Cisco One cloud platform that's designed to securely tie together multiple hybrid clouds.
Among the cloud providers now on board are Australian service provider Telstra, Canadian communications provider Allstream, European cloud provider Canopy, cloud services aggregator and distributor Ingram Micro, managed services provider Logicalis Group, BI software vendor MicroStrategy, Inc., OnX Managed Services, SunGard Availability Services and outsourcing company Wipro.
Gori insists Cisco is lining up many other partners, large and small, from around the world. It remains to be seen if Amazon, Microsoft and Rackspace are in the mix. Asked how Cisco's effort is different from VMware, which is also building a public cloud and enhancing it with local partners, Gori pointed out that its service supports any hypervisor.
Cisco will announce more partners and deliverables at its Cisco Live! conference in San Francisco in May. Whether or not Microsoft is one of those players remains to be seen in the future, he said. "Microsoft is a very big player and is going to be part of this expanded Intercloud," he said. "We are going to do something specific around the portfolio."
Posted by Jeffrey Schwartz on 03/24/2014 at 1:29 PM0 comments
Just over a year ago, Symantec CEO Steve Bennett announced a plan to turn around the largest provider of security and data protection products. But as rivals continued to gain ground on the company, its board ran out of patience and showed him the door yesterday.
Bennett, a former GE executive and onetime CEO of Intuit, lasted less than two years as Symantec's chief after his predecessor Enrique Salem was also ousted. When Bennett presided over last year's two-hour analyst event dubbed Symantec 4.0, he positioned it as a reboot of the company. The reorganization focused on realigning R&D with its disparate product groups, integrating its technologies, removing the siloes and improving the company's lagging software subscription rates.
During the two-hour Webcast of the event, Bennett and his executive team talked about plans to move into new product areas like network security and putting in place functional technology sharing across its businesses. But according to reports, Bennett's efforts never took hold, though the company said he did help reorganize the company and reduce costs. But that wasn't enough to stem declining revenues, a dearth of new technology innovations and an executive exodus that included the company's CFO and several key business unit heads, according to a report in The New York Times.
Symantec said it has appointed board member Michael Brown as interim president and chief executive officer, effective immediately. Brown joined Symantec's board in 2005 following its $13.5 billion acquisition of Veritas. He had once served as chairman and CEO of Quantum. The company said it has hired an executive search firm to recruit a permanent CEO.
Shares in Symantec were off 12 percent Friday afternoon as investors wonder who will take the company forward and if there will be a Symantec 5.0.
Posted by Jeffrey Schwartz on 03/21/2014 at 12:50 PM0 comments
A former Microsoft employee was arrested in Seattle earlier this week after the company searched his Hotmail account and found evidence he was allegedly leaking information and code to a blogger who ended up illegally selling pirated software.
Alex Kibkalo, a former Microsoft architect, is accused of stealing trade secrets and leaking Windows 8 code to an unnamed French blogger while working for Microsoft. Kibkalo, a Russian national who also has worked for Microsoft in Lebanon, also allegedly bragged about breaking into the Redmond campus and stealing the Microsoft Activation Server Software Development Kit, a proprietary solution aimed at preventing unauthorized distribution of the company's software and licenses, SeatlePI reported Thursday.
The move forced Microsoft to admit it had scanned a user account on its Hotmail service to obtain evidence. This comes at a time when many customers lack trust that Microsoft and others are taking enough measures to ensure their privacy of information in the services. Revelations of the National Security Agency (NSA) surveillance efforts by Edward Snowden and accusations that Microsoft and others were cooperating with the NSA has heightened those fears, despite efforts by the players involved to ensure such cooperation is limited to rare instances where there are court orders.
In this case, Kibkalo made it quite easy for Microsoft to discover his alleged acts. One must wonder why he or the blogger would use the company's e-mail service to communicate. Putting that aside, Microsoft accessed the e-mails without a court order because apparently the company legally didn't need a court order to search its own service. But the company did obtain court orders for other aspects of the investigation, said Microsoft Deputy Counsel John Frank, in a blog post published last night.
Frank justified Microsoft's decision to access the e-mails in its Hotmail service and it appears Microsoft didn't violate any laws or its own policies, though some question the wisdom of its actions. "We took extraordinary actions based on the specific circumstances," Frank said. "We received information that indicated an employee was providing stolen intellectual property [IP], including code relating to our activation process, to a third party who, in turn, had a history of trafficking for profit in this type of material. In order to protect our customers and the security and integrity of our products, we conducted an investigation over many months with law enforcement agencies in multiple countries. This included the issuance of a court order for the search of a home relating to evidence of the criminal acts involved. The investigation repeatedly identified clear evidence that the third party involved intended to sell Microsoft IP and had done so in the past."
Likely anticipating customers and privacy advocates might be unnerved by the fact that it dipped into its own servers despite the probable cause of the alleged criminal activity, Frank said Microsoft is stepping up its policies for the way it handles such discovery in the future. "While our actions were within our policies and applicable law in this previous case, we understand the concerns that people have," he said.
Moving forward, he said Microsoft will not search customer e-mail or other services unless there's evidence of a crime that would justify a court order. In addition, Microsoft will turn to a former judge who will now determine if the probable cause would justify a court order and even in those instances, the searches would be limited to searching for the information centered around the suspected activity, not other data, and that it would be supervised by counsel.
To ensure transparency, Microsoft will publish whatever searches it has conducted as part of its biannual transparency reports, he said. "The privacy of our customers is incredibly important to us," he said. "That is why we are building on our current practices and adding to them to further strengthen our processes and increase transparency."
Will appointing a judge to evaluate the merits of the case be enough to settle your concerns that the company won't be looking at your data? Leave your comments below or e-mail me directly.
Posted by Jeffrey Schwartz on 03/21/2014 at 3:11 PM0 comments
Asus reportedly has put on hold plans to release a tablet PC that can switch between Android and Windows just two months after introducing the multi-mode device.
The company introduced the Transformer Book Duet TD300 at the Consumer Electronics Show in Las Vegas back in January and said it would ship in the first half of this year. But Digitimes last week reported Asus was shelving the release. It stood out as one of the few unique tablet PCs at CES because users can convert the device from a laptop to a tablet and switch between operating systems.
Intel CEO Brian Krzanich demonstrated it in his CES keynote as the type of new devices the chipmaker sees as boosting demand for its system-on-a-chip processors. Samsung also has announced a similar device, Ativ Q, last summer. But as noted by BGR, the company never released it and has removed all references to it from its Web site.
"There are times you want Windows, there are times you want Android," Krzanich said in his CES keynote. Intel's 64-bit SoCs "are the only ones that can offer that capability to seamlessly switch between OSes," he added. "You don't have to make a choice moving forward."
Well for now you do. But according to The Wall Street Journal, Asus may be facing backlash from both Google and Microsoft, who seemingly would prefer not to see each other's rival operating systems on the same machine.
While Android is available free and hence Google technically can't stop Asus from releasing the device, the search giant does approve what is sold in its Google Play app store. Analyst Patrick Moorhead told The Journal Google has no incentive to approve dual-OS systems since it would also benefit Microsoft. For its part, Microsoft also has little incentive to give laptop users an additional entrée to the Android marketplace but Digitimes research believed Microsoft had more to gain.
The now-postponed TD300 was appealing because it was a hybrid tablet PC and offered what it called an Instant Switch, allowing users to quickly switch between Android and Windows, rather than rebooting.
If Microsoft can release Office on the iPad, which Mary Jo Foley reported in her ZDNet All About Microsoft blog will happen next week, surely Google and Microsoft could find a reason to stand out of the way of OEMs releasing a device that lets users switch between two operating systems.
Posted by Jeffrey Schwartz on 03/19/2014 at 11:31 AM0 comments
When Microsoft announced last summer it had reached an agreement to run the Oracle database, WebLogic middleware and Java on Windows Azure, it seemed as though two worlds were colliding. After all, the two companies have maintained a bitter rivalry over the years, though tensions have eased recently as Oracle CEO Larry Ellison has had bigger fish to fry -- like IBM, SAP and Salesforce.com.
Following nine months of development, Microsoft on Thursday said Windows Server-based virtual machine images of Oracle solutions are now available on Microsoft's cloud offerings. Licenses are included with the VM images and can be accessed in the Windows Azure Management Console. When logging in, administrators can click New, then select Compute, followed by Virtual Machine and then From Gallery, which then lets them chose images. Among those now available are:
- Oracle Database 12c Enterprise Edition on Windows Server 2012
- Oracle Database 12c Standard Edition on Windows Server 2012
- Oracle Database 11g R2 Enterprise Edition on Windows Server 2008 R2
- Oracle Database 11g R2 Standard Edition on Windows Server 2008 R2
- Oracle WebLogic Server 12c Enterprise Edition on Windows Server 2012
- Oracle WebLogic Server 12c Standard Edition on Windows Server 2012
- Oracle WebLogic Server 11g Enterprise Edition on Windows Server 2008 R2
- Oracle WebLogic Server 11g Standard Edition on Windows Server 2008 R2
Combined Oracle Database/Weblogic VM Images
- Oracle Database 12c and WebLogic Server 12c Enterprise Edition on Windows Server 2012
- Oracle Database 12c and WebLogic Server 12c Standard Edition on Windows Server 2012
- Oracle Database 11g and WebLogic Server 11g Enterprise Edition on Windows Server 2008 R2
- Oracle Database 11g and WebLogic Server 11g Standard Edition on Windows Server 2008 R2
- JDK 7 on Windows Server 2012
- JDK 6 on Windows Server 2012
- Java Platforms, Standard Edition
Although Windows Azure already supported Java, Microsoft CEO Satya Nadella, who was president of Microsoft's server and tools business last year at the time of the announcement, had pointed out its Java support was based on the OpenJDK. For those who wanted to use Oracle's Java license, the partnership offers a fully licensed and supported Java on Windows Azure. "We think this makes Java much more first class with Oracle support on Windows Azure." Nadella said at the time.
While Microsoft's initial deal had made the Oracle software available from Oracle back in September, Thursday's announcement makes it available on the Windows Server stack as well.
Do you plan to run any Oracle software on Windows Azure?
Posted by Jeffrey Schwartz on 03/14/2014 at 12:19 PM0 comments
While almost everyone uses a file sharing and storage service such as Dropbox, Google Drive and Microsoft's SkyDrive, among a slew of other free services, business and IT decision makers want to reign in on the use of those services for business.
One popular alternative is LogMeIn, which today launched Cubby Enterprise. It's described as a business version of its file synchronization and sharing service. The service gives administrators control over data with key security capabilities including the ability to remotely wipe data off devices, set and enforce policies (such as how data are shared) and allows IT to require four-digit PIN codes to access data.
It also supports Active Directory Federation Services integration for single sign-on, domain-based administration to manage user accounts and the ability to remotely deploy on user systems. Cubby Enterprise also lets IT monitor in real time what data is shared and with whom. Annual subscriptions cost $39.99 per month for five users when prepaid.
Meanwhile, ownCloud launched its ownCloud 6 Enterprise Edition yesterday. The new release gives administrators more control over enterprise data thanks to a rules engine that can provide refined policies for how employees access data. The service is based on the ownCloud Community Edition, an open-source file sync and share project, which the company claims has more than 1.3 million users.
The company indicated back in December it was readying a new commercial edition of its offering, which offers a Dropbox-like experience. However customers who deploy it locally on an Apache Web server or Microsoft's IIS, can integrate it with Active Directory and it has an LDAP wizard for other directories. It uses SAML authentication and the company offers an API to tie it to other applications. It also comes with a plugin for the enterprise social media tool Jive -- a rival to Microsoft's Yammer service. (As an aside, Jive is exploring a potential sale, according to a report by Re/code, which says possible buyers include Oracle, SAP and Workday.)
Organizations with ownCloud 6 Enterprise Edition can store data on their own servers and/or in public clouds such as Amazon Web Services S3 or any OpenStack-SWIFT- based cloud. It doesn't currently support Windows Azure, though CEO Marcus Rex told me back in December he's eyeing that service as well. Customers can create hybrid storage services using local servers for some data and bursting to the public cloud for other content. Administrators can tie ownCloud 6 Enterprise Edition 6 with existing systems management suites and backup and recovery tools. Annual subscriptions start at $9,000 for 50 users.
Posted by Jeffrey Schwartz on 03/12/2014 at 12:55 PM0 comments
There are dozens of free or low-cost file storage and sharing services but one of the cloud pure plays that has perhaps the most credibility among enterprise IT managers is Box. The service already has large customers such as eBay, Eli Lilly and Proctor & Gamble. Box CEO Aaron Levie has made no secret that he now has his sights on the Microsoft SharePoint market.
Levie stepped up his attack on Redmond back in November telling Forbes that "Microsoft finds itself in this really challenging position where they're being attacked on all dimensions with people whose business models don't rely on the same kind of revenue and the same kind of profits."
Perhaps it was his New Year's resolution to warm up to Microsoft. In January he first praised the company for choosing Satya Nadella as its new CEO in a tweet. Asked about that in a CNBC interview during the annual SXSW Conference taking place in Austin, Texas this week, Levie said he believes Nadella will transform Microsoft into a cloud company and help it become less dependent on its legacy businesses that the Box CEO often criticized.
"Satya is actually really part of the next generation way of how software is going to be developed and how companies are buying technology. And we actually see [that] Microsoft has a major opportunity to become more open with their technologies than ever before, which is a very good thing for us," Levie told CNBC. "It used to be that in the past Microsoft viewed the world through a Redmond lens -- they had to control all the software and all the technology that was deployed in an enterprise. Satya has brought a different level of openness within that company. So we actually think our ability and our change of working with in a complimentary way with Microsoft increasing pretty dramatically under Satya's leadership. At least in that scenario we're viewing it as a very positive thing."
Could that mean some kind of partnership is in the works? Box already has relationships with Google but that wouldn't preclude a deal in this day and age. But while Microsoft has OneDrive and OneDrive for Business, Carson, Nevada-based All Marketing Systems said today it will add Box into OneBigDrive -- a service that consolidates various cloud services including Google Drive and Microsoft OneDrive. By adding Box, AMS is now providing 32 GB of free storage. The company said it will up that in April to 50 GB with a goal of hitting 100 GB of consolidated cloud storage.
Indeed the cloud file sharing and storage market continues to evolve. Two companies this week also launched cloud file sharing and storage services targeted at enterprises. See my separate post.
Posted by Jeffrey Schwartz on 03/12/2014 at 11:10 AM0 comments
Looking to replace your traditional Windows desktop infrastructure with virtual desktops but don't want to put in the back-end infrastructure? VMware today is launching a new desktop as a service (DaaS) that will extend its Horizon View VDI to organizations that don't want to install hardware and software to support thin-client implementations.
The new VMware Horizon DaaS is an alternative back-end infrastructure required for VDI with the company's new vCloud Hybrid Service, its public IaaS launched last year. Customers adding the new Horizon DaaS can interconnect it with the on-premise Horizon View infrastructure, though it's not required. VMware gained entry to the DaaS market last year with its acquisition of Desktone.
For those looking to replace Windows XP desktops or looking at deploying a VDI-like solution, VMware sees Horizon View as an affordable alternative. The monthly per-user cost starts at $35 with 30 GB of storage. Enterprises unable or unwilling to invest in the infrastructure and personnel to manage a VDI deployment will find the service appealing, says Dave Grant, senior director of product marketing and product management for DaaS at VMware. "It reduces some of the barriers we've heard around desktop virtualization," Grant said.
The $35 price for Horizon DaaS is the same cost of Amazon Web Services' similar Amazon WorkSpaces offering, which was launched last year at its annual customer and partner conference. Grant acknowledged its new service will compete against Amazon WorkSpaces but argued Horizon DaaS on premise is a broader offering since it will work with organizations that also have VMware View on premise and want to augment it. "Some people might want to burst or want to use it for remote offices," he said.
Administrators can provision the new Horizon DaaS offering with full Windows clients Windows 7 and Windows 8), iPads, Android-based devices and Chromebooks. VMware now has a stake in the success of Chromebooks. The company last month announced a partnership with Google to offer the Horizon View VDI solution on Chromebooks.
Grant told me the company is seeing increased demand for Chromebooks by enterprises. "For our clients that want to adopt the Chromebook, they still need to leverage Windows applications in their organization and they use Horizon DaaS to pipe in and stream those Windows applications onto the Chromebook," Grant said.
Customer accounts are in a multitenant environment ensuring security, he added. "Every tenant has its own resources for compliance and security," he said. "That's extremely important as you get into the enterprise."
Those using full Windows desktops can migrate their licenses to Horizon DaaS and but don't need to deploy Windows Server.
DaaS proponents argue it is an appealing option for shops migrating from Windows XP, which Microsoft will stop supporting next month. According to a survey of Redmond magazine readers about their Windows XP migration plans, 9 percent are considering some form of VDI. Are you considering DaaS in your organization?
Posted by Jeffrey Schwartz on 03/10/2014 at 11:19 AM0 comments
I was in a hotel lobby last week and saw a kiosk that had obviously suffered a system crash. It wasn't showing the dreaded blue screen of death but it displayed Windows XP powering down. The kiosk apparently froze while trying to reboot. Since it most likely runs Windows XP Embedded, I suspect whoever maintains that hotel's kiosks has no immediate plans to upgrade the operating systems before April 8th -- the last day Microsoft will issue a patch for the aging OS.
Now that Microsoft last month gave Windows XP Embedded a two-plus year reprieve, it will likely live awhile on the numerous kiosks and ATMs running the version of the OS designed for specialized devices. But next month's deadline still holds true for the 30 percent of PCs still running Windows XP. In fact the percentage of systems running Windows XP appears to have inched up a notch.
Indeed many banks, hospitals, schools, government agencies, offices of all sizes and consumers have just one month left before they are running a version of Windows that is no longer supported by Microsoft. It joins the graveyard of its predecessors that include Windows ME, Windows 98, Windows 95, Windows 3.x and others.
Only 28 percent of Redmond magazine readers no longer have any systems running Windows XP. More than 3,000 responded to our online survey, which in itself underscores how many of you have something to say about this. The overwhelming response is triple the amount of readers who weigh in on or most popular surveys. Nearly a quarter of respondents (23 percent) have no plans to retire their Windows XP systems. Only 16 percent were scrambling to migrate while 25 percent planned to do so at some point (but it isn't a major priority) and 8 percent haven't decided what they're going to do.
Why are so many organizations sticking to their guns and planning to run an aging operating system that will put themselves at risk? It has nothing to do with the fact that Microsoft said in January it will continue to offer antimalware signatures for another year. Microsoft's free Security Essentials tool will no longer protect Windows XP systems, though third-party endpoint protection software providers such as Bit9, McAfee and Symantec say they will offer some options (though those vendors do advise upgrading).
Even though 35 percent in the Redmond survey said their Windows XP machines aren't connected to the Internet, 7 percent said that was the justification for sticking with it. The largest portion of respondents, 39 percent, said they have applications that can't run on newer operating systems such as Windows 7 or Windows 8. Here were some reasons respondents gave for planning to keep their Windows XP-based systems running after April 8:
- XP suits the needs of our applications.
- Running 16-bit apps and cannot afford to upgrade.
- XP is the last bearable OS Microsoft has produced.
- Hardware cannot run new OSes.
- Management isn't ready to deal with the upgrade hassle yet.
- They're running apps that can't run on any newer OS AND they work well.
- The physical hosts are never connected to the Internet, and therefore nether are the guests.
- There may come a time to move completely off XP, but security is not a factor in the decision.
One university had the most intriguing reason: to teach students what an unprotected system can do. "Indeed, we are keeping some XP (virtual) machines in order to teach cyber security courses."
Windows XP is a victim of its own success. Many are passionate in their position that Windows XP was the best and most-stable operating system Microsoft ever released. I felt that way until Windows 7 came out, which, while far from perfect, was much more stable and reliable than Windows XP or Windows Vista. But I don't have any critical hardware or software that won't run Windows 7, which is the overwhelming destination for those who are migrating.
The majority (85 percent) plan to deploy Windows 7 systems while 36 percent will deploy Windows 8 (multiple answers were permitted on this question). Those that are deploying or supporting Windows 8 seem to be doing so in most cases for the handful of executives and power users preferring the touch-based OS that runs on both PCs and tablets. As I noted last month, while Delta Air Lines is deploying 11,000 Windows 8 RT-based tablet PCs in their aircraft, on the ground it's upgrading office workers and gate agents with Windows 7-based PCs. A few hundred execs are getting Surface Pros running Windows 8 Pro.
Regardless of where you stand with Windows XP, the end is near for its support but it doesn't appear we'll have seen the last of it for many years to come.
Posted by Jeffrey Schwartz on 03/07/2014 at 12:13 PM0 comments
One month removed from Microsoft after decades with the company that included the last 14 as its second CEO, Steve Ballmer made his first public appearance yesterday in an interview with his longtime friend Peter Tufano, a professor at Oxford University.
In an auditorium full of mostly MBA students, Tufano and attendees asked Ballmer a variety of questions during the one-hour session. The most notable moment of the speech came when the former CEO commented on his biggest mistakes and successes while running Microsoft. Not surprisingly, letting Apple and Google dominate the tablet and smartphone market stung the most, especially considering Bill Gates a decade earlier had strong designs on that market.
"There are some things that didn't go as well as we had intended them to," Ballmer said. "We would have a stronger position in the phone market today if I could redo the last 10 years. Yet one of the things you have to say to yourself is 'do you give up?'" When asked how it felt to have Gates trumpet Microsoft's visions of creating a tablet and mobile device market before turning over the company to him, Ballmer said he regretted not moving faster.
Ballmer gave credit to Apple for marrying the hardware and lamented that Microsoft should have done so earlier as well. Now that Microsoft now offers its Surface devices and is expected to close on its $7.2 billion acquisition of Nokia, which he championed last year, Ballmer said it is important to look ahead and not bemoan mistakes of the past. As it is famously known, Ballmer back in 2007 said the iPhone would flop and was blind sided on how quickly the iPad started cutting into PC usage. Likewise, Google's rapid success with Android appeared unexpected to him.
"There was a little bit of magic too for Android and Samsung coming together," Ballmer said. "But if you really want to bring the vision to market, it is helpful to be able to conceive and deliver the hardware, and our company is in the process of building new muscle, so we're not just thinking of tablets in advance and letting Apple commercialize it."
Ballmer said while most tech companies are "one-trick ponies," including Google and Oracle, he described Apple as one that had two tricks and Microsoft had two and a half. The first was its success with the modern PC with Windows and Office, the second was in the datacenter and the half goes to its rapidly growing Xbox gaming business.
"The fact that we have two and a half, I'm really proud of it and the fact that we've built muscle that lets us do new tricks in the future will distinguish us from all other companies on the planet," he said.
Ballmer, who shared his views on successful leadership, reminded the audience that he has never written a line of production code. "But that didn't let me off the hook for whether we were building the right products with the right quality in the right way," he said. "I won't say things were always perfect, that's not the point. You can't shy away from anything where you alienate people and in some cases if you don't know the details, you learn to ask the right questions. Not everyone does. On the other hand, every company needs to have a measurement system people understand."
That measurement system referred to a company's accountants. "Generally accountants are refs at the gate. They tell you whether the ball went into the goal," he said.
Ballmer had a polarizing tenure at Microsoft and some would question whether he lived up to the leadership principles he spoke of yesterday despite the strong profit growth on his watch. Either way, he reminded the audience he owns a 4-percent stake in Microsoft, remains on the board and has every interest in seeing Microsoft succeed saying "I'm available to help if the company needs me."
Posted by Jeffrey Schwartz on 03/05/2014 at 12:50 PM0 comments
Backup and recovery software supplier Acronis last week launched what it described as a simplified and more complete suite of data protection software for physical, virtual and cloud environments.
The newly branded AnyData line offers a simplified user interface and boasts a performance boost of 50 percent. It offers both disk, VM, file, single-pass and sector-by-sector backups, full or fast incremental or differential backups and allows for the exclusion of files during backups. On the storage side, it offers a unified backup format, universal restore, deduplication, backup and staging to cloud (as well as tape), encryption, staging to tiered storage and multi-destination staging and retention.
At a press briefing in New York last month, CEO Serguei Beloussov explained the new software was designed to address growing data volumes. Acronis' re-branding and new product suite comes nearly a year after Co-Founder Beloussov returned to Acronis. Beloussov, who is also chairman and onetime CEO of Parallels, took the helm at Acronis following a revolving door of chief executives over the years. The most recent before Beloussov was Alex Pinchev, a former Red Hat president who Acronis tapped in January 2012 and only lasted 14 months.
As part of its new focus, Acronis has four business units: personal, business, mobility and cloud. The personal unit offers backup and storage solutions for individuals, the business group is focused on backup and recovery for small- and medium-sized enterprises, mobility provides secure access, file synchronization and sharing tools, and cloud targets managed service providers, telecommunications carriers and hosters with backup and storage software.
Beloussov said despite the new products and company imaging, Acronis business is strong, saying the last quarter was the best in the company's history with a 50 percent year-over-year increase in large purchases and 70 percent EBIDA growth. While he wouldn't disclose actual revenues, Beloussov indicated the company only had $100 million in revenues a few years ago and now it's up to "several" hundred million.
The suite includes software that protects both data and applications running on clients and servicer in virtual, physical and cloud environments, offering data backup, bare-metal restore capabilities, migration and system environments. It supports Linux, Windows and is compatible with all major file formats including ReFS, FAT16/32, Ext2/3/4, ReiserFS3, XFS, JFS, among others.
AnyData supports all the major virtual platforms including VMware, Hyper-V, Citrix XenServer, Red Hat Enterprise Virtualization and Parallels. It can migrate virtual to virtual, virtual to physical, physical to virtual and physical to physical. It runs agentless in VMware and Hyper-V, supports VMware vCenter integration, simultaneous virtual machine backup, change block tracking, Hyper-V cluster support, any-to-any migration and simultaneous backup in virtual environments.
Acronis is also offering application-specific modules include Exchange, SQL Server, SharePoint and Active Directory.
While Acronis boasts large customers such as Chevron, Ford, Intel, Honeywell, NASA, Samsung and Wells Fargo, the company's primary customers are groups with several hundred employees. Even its large customers tend to be remote groups or units, Beloussov acknowledged.
"They have really renewed their focus on the small business customer and the consumer," said Robert Amatruda, research director of data-protection and recovery at IDC. "I was skeptical but pleasantly surprised at the rapid speed these guys have reworked the company. The way they have rebuilt this product, it is now feature-rich around virtualization, and around migration of data for physical to virtual and virtual to virtual. I think you will see Acronis in environments where you have remote offices and workgroups in organizations that need these features."
Posted by Jeffrey Schwartz on 03/03/2014 at 11:46 AM0 comments
Microsoft's new CEO Satya Nadella this week will continue to reshape his leadership team with the departure of two senior leaders and the naming of Mark Penn as chief strategy officer. While it remains to be seen how much influence Penn will have, the move potentially give the controversial one-time aide to Bill and Hillary Clinton and current Microsoft marketing executive significant sway over the future direction of the company.
Departing are Marketing Chief Tami Reller and Tony Bates, executive vice president of business development and the onetime CEO of Skype, which Microsoft acquired in 2012. The reshuffling of Nadella's leadership team started last week when Julie Larson Green was named chief experience officer of the "My Life and Work." She will be reporting to Qi Lu, executive vice president of Applications and Services Engineering. This change also makes room for former Nokia CEO Stephen Elop to head the Devices and Studios Group upon the completion of Microsoft's $7.2 billion acquisition of the company's handset unit.
News of the shakeup in Microsoft's executive suite was first reported by Re/code's Kara Swisher, citing unnamed sources close to the company. According to the report, Eric Rudder will temporarily take over Bates' responsibilities and Chris Capossela will take over Reller's role as executive VP for marketing. Reller will apparently stay for a transition period while Bates is leaving immediately.
Nadella reportedly informed insiders of the changes Friday and the company is expected to announce the new executive lineup tomorrow. Swisher speculated the move will give Penn a good look at new product areas and areas where Microsoft can invest in new technologies. However the move takes out of Penn's hands Microsoft's huge advertising budget and shifts it to Capossela.
Penn was widely responsible for Microsoft's overall messaging, which as The New York Times' Nick Wingfield noted was controversial, notably the "Scroogled" campaign which raised questions about Google's approach to privacy. While some believed it was lowbrow advertising, Penn loyalists claimed to have data showing it was effective, Wingfield reported.
As the longtime strategist to the campaigns of both Clintons, Penn is no stranger to controversy. He had to step aside as Hillary Clinton's chief strategist during her 2008 presidential campaign after he lobbied a free-trade pact with Columbia on behalf of Burson-Marsteller, which then-Senator Clinton opposed. Penn was also CEO of the public relations firm at the time. It appears unlikely Clinton will bring him back if she runs for president in 2016, and would certainly be an issue if Nadella is tapping him for a strategic role.
But how much influence Penn will have is uncertain and Nadella will certainly be adding and subtracting additional people from his inner circle. One looming question is the future of Chief Operating Officer Kevin Turner, who has made no secret of his desire to be a CEO.
Posted by Jeffrey Schwartz on 03/03/2014 at 1:15 PM0 comments
When Microsoft jumped into the data protection market back in 2005 with the release of its System Center Data Protection Manager, most providers of backup and recovery and replication software shrugged their shoulders. It was easy to point out that it only supported Windows environments and was not very robust.
Now, the latest DPM release can backup and recover Linux virtual machines, enables deployment in virtual environments by configuring storage as VHD pool disks shared in a System Center Virtual Machine Manager (VMM) library and supports SQL Server clusters, as well as provide Windows Azure backup. DPM has come a long way since its release eight-plus years ago. Yet despite the improvements, most third-party suppliers of data protection software don't see it as a competitive threat.
I spoke with quite a few players over the past week and some argue they aren't seeing DPM used at all and others see DPM running alongside their solutions. Take Simpana from CommVault. Randy DeMeno, chief technologist for the company's Microsoft partnership, says some of his customers use DPM and Simpana runs alongside it. "When you get into long-term storage, e-discovery, heterogeneous virtual environments, heavy e-discovery, search, Exchange, SharePoint, [IBM Lotus] Domino [and] various heterogeneous files, that's where CommVault comes into play," DeMeno says.
"We really do high-speed recovery," says Mike Resseler, the Microsoft evangelist at Veeam Software. "We still don't look at DPM as competition but both can work better together. The reason is Veeam Backup and Replication is on the virtualization layer, DPM on Hyper-V. We support VMware as well. We connect the two and can give an effective and cheap solution to do disaster recovery."
Other tools offer better performance with enhanced data deduplication, adds Subo Guha, VP of product management at Unitrends, who acknowledges the improvements to DPM. "It's still kind of weak compared to what we see from a scalability perspective" Guha argues.
Yet most vendors I talked to acknowledged DPM can complement their own solutions. "They've got the backup piece covered and we've got the piece covered where if there's a disaster we can help get the applications up so it can use the data that they have backed up," says Tim Laplante, director of product strategy at Vision Solutions Inc. His company makes Double Take for high-availability environments (with a focus on business continuity and disaster recovery).
Serguei Beloussov, co-founder and CEO of Acronis, offers perhaps the harshest view of DPM arguing that letting Microsoft protect its own environment is the equivalent of letting the fox in the chicken coop. "What most people want to protect themselves against is errors and failures from Microsoft itself," Beloussov says. "Trying to protect yourself against Microsoft with the tool Microsoft supplies doesn’t sound very competitive."
Despite the richer features providers of data protection software offer, does Microsoft's DPM have a place in your shop? Share your views below or drop me a line at firstname.lastname@example.org.
Posted by Jeffrey Schwartz on 02/28/2014 at 2:34 PM0 comments
Even though Windows Phone's consumer base is smaller than those for Apple's and Google's mobile platforms, it's projected to be the fastest-growing mobile OS in the coming years. IDC today issued its latest forecast that predicts Microsoft's Windows Phone, which currently holds 3 percent of the market, will account for 3.9 percent of the market by year's end and 7 percent by 2018. Much of that growth could come from enterprise IT decision makers, according to IBM.
An official at Big Blue this week said he sees growing pockets of interest in Microsoft's Windows Phone 8. Most of that interest is coming from IT, not consumers, but it was enough for IBM to give its newly acquired MaaS360 mobile device management platform support for Windows Phone.
IBM added mobile device management to its portfolio of tools for systems administrators two months ago with its acquisition of Philadelphia-based Fiberlink. The company announced the addition at this week's Mobile World Congress in Barcelona and at the IBM Pulse conference in Las Vegas.
The company's MaaS360 Productivity Suite provides secure e-mail, calendaring, contacts and a browser. The tool lets IT separate personal apps and data from enterprise software and information. IT can remotely wipe and manage enterprise apps and data without touching the personal side of the smartphone.
Jim Szafranski, senior VP of customer platform services at IBM's FIberlink unit, said many of its enterprise customers would like to see their employees use Windows Phone for work-related activities because of its tight integration with Microsoft's back-end systems. Consumer demand for Windows Phones of course continues to trail that of iPhones and Android devices, he said.
"Actual end user momentum is trailing business interest," Szafranski said. "IT likes Microsoft and likes Windows. They've made a lot of investment in things like Active Directory and Exchange and as a result they have a lot of interest in seeing Windows Phone used by employees. I don't think anyone is going to be all Windows on mobile, but enterprises do want it and I think they have a strong opportunity when it comes to the enterprise side of purchase decisions."
Despite the incremental but steady growth predicted for Windows Phone, it appears much of it will come at the expense of BlackBerry, though a small amount will come from Android and iOS. IDC's latest forecast predicts Apple's iOS and Android will continue to account collectively for 90 percent of the market over the next four years. This is slightly down from its current share of 94 percent.
Posted by Jeffrey Schwartz on 02/26/2014 at 11:55 AM0 comments
Looking to boost its fortunes in the low-end tablets market dominated by Apple iPads and devices running Google's Android operating system, Microsoft is reportedly looking at sharply reducing the fees it charges manufactures to license Windows 8.1.
The news, first reported Saturday by Bloomberg, could be announced at this week's annual Mobile World Congress taking place in Barcelona. Citing unidentified sources familiar with the plan, Microsoft will lower the cost manufacturers pay to license Windows 8.1 on tablets by 70 percent from $50 to $15. The new fees would apply to tablets priced below $250 but they could be used on any size or type of device.
While Microsoft didn't comment on the report, it did announce at Mobile World Congress nine new Windows Phone partners. On top of its existing partners Samsung, HTC, Huawei and Nokia, the new influx includes Foxconn, Gionee, JSR, Karbonn, Lava (Xolo), Lenovo, LG Electronics, Longcheer and ZTE.
At Mobile World Congress, Microsoft also announced support for Qualcomm's Snapdragon 200 and 400 series chipsets and options to support all the major wireless network protocols including LTE (TDD/FDD), HSPA+, EVDO and TD-SCMA (as well as soft keys and dual SIM).
Microsoft's Joe Belifore also confirmed a Windows 8.1 update is coming this spring that promises to appeal more to mouse-and-keyboard users. While not addressing the Windows licensing price cuts, Belifore did say in a blog post that Microsoft is moving to lower manufactures' licensing costs. "We'll enable our partners to build lower cost hardware for a great Windows experience at highly competitive price points," he said
The company needs to take drastic action if it wants to be a formidable player in the tablet market now dominated by Google and Apple. Google doesn't charge manufacturers any licensing fees for Android or Chrome OS. The added licensing fee of course adds to the price of the device.
For example, the cost of a Dell Venue 8 running Android is currently priced at $229, while a similarly configured Dell Venue 8 Pro with Windows 8.1 now costs $299 (based on prices listed on the company's Web site). However the Dell Venue Pro also ships with an Office 2013 license, which also adds to the price. But with the current $299 price tag for the Dell Venue Pro 8, it wouldn't be eligible for the reduced Windows 8.1 license fees. Dell would need to lower the price to $250.
Also as the Bloomberg report noted, some of Microsoft's largest suppliers paid Windows licensing fees closer to $30 after marketing funds and other promotional incentives were taken into account. Meanwhile, Nokia launched its rumored Android phone, the Nokia X at Mobile World Congress. It will be interesting to see whether Microsoft will continue to support that after its $7.2 billion deal to acquire Nokia closes.
What do you think about Microsoft lowering its Windows license fees to go after the low-end tablet market?
Posted by Jeffrey Schwartz on 02/24/2014 at 11:36 AM0 comments
Metalogix this week released its first backup and recovery tool designed solely for protecting SharePoint environments. The new Metalogix Backup 4.0 is the fruit of the company's acquisition of Idera's SharePoint tools business last fall and offers improved performance and support for SharePoint 2013.
But it begs the question: Why would an IT organization want a backup and recovery tool that just protects SharePoint but not the rest of the infrastructure? Metalogix officials argue its new tool is better suited to ensuring recovery of SharePoint than traditional data protection suppliers such as Symantec, CommVault, CA, Veeam Acronis and VisionSolutions, among others.
For example, Metalogix Backup now integrates with the company's StoragePoint Remote BLOB Storage (RBS) tool which reduce the size of large SharePoint repositories. The two can back up not only BLOBS that are in SQL Server but BLOBS that have been externalized by RBS offloading, explained Metalogix Chief Marketing Officer Jignesh Shah.
Metalogix Backup 4.0 also features end user self-service recovery built into the SharePoint Ribbon, Shah emphasized. "This is very important," he said. "It's not an administrative tool that you are going to push out to hundreds or thousands of SharePoint users. You can offer them selective recovery directly from the user interface."
Product manager Steven Goldberg explained why the company believes organizations need a backup and recovery tool designed specifically for SharePoint. "The reality is most SharePoint administrators need better control at the SharePoint level," Goldberg said. "The biggest pain point that often comes up is recovery of documents. If someone destroyed, by mistake, a folder…having to recover that is very difficult to do with the horizontal platforms that don't really have deep support for SharePoint backup and recovery."
But even SharePoint administrators and IT decision makers who agree with that notion naturally have to protect data other than SharePoint, I argued. "In that case we see them complimenting the central backup with specialized purpose-built SharePoint backup," Goldberg said.
To make that point, the company is offering the new Metalogix Backup 4.0 for 50 percent of the cost organizations are paying for their existing solutions. Goldberg said Metalogix will offer the same capacity for half their annual maintenance costs, "no matter which one."
Posted by Jeffrey Schwartz on 02/21/2014 at 12:24 PM0 comments
Microsoft's new CEO Satya Nadella has acknowledged during the process of selecting who would replace Steve Ballmer that he asked Bill Gates to come back and dedicate time to key initiatives.
Skeptics may argue that of course he's going to say that. In actuality it could have been either Gates or the board who really made the call. But in any case Nadella appears comfortable with the arrangement. In what was billed as the first interview Nadella has given since he was named CEO earlier this month, he told The New York Times he's prepared to push back with Gates if he feels it's warranted. Nadella said he knows how to handle Gates.
"He's actually quite grounded," Nadella told The Times. "You can push back on him. He'll argue with you vigorously for a couple of minutes, and then he'll be the first person to say, 'Oh, you're right.' Both Bill and Steve share this. They pressure-test you. They test your conviction."
Nadella also said that he's aware of the challenges facing Microsoft and acknowledges that the historically mighty powers do fall from grace. "One of the things that I'm fascinated about generally is the rise and fall of everything, from civilizations to families to companies," he said. "We all know the mortality of companies is less than human beings. There are very few examples of even 100-year-old companies. For us to be a 100-year-old company where people find deep meaning at work, that's the quest."
Posted by Jeffrey Schwartz on 02/21/2014 at 10:43 AM0 comments
Microsoft today launched its new OneDrive cloud storage service, which replaces SkyDrive. The new name change comes with a few new bells and whistles. However, OneDrive won't just show up and replace SkyDrive on your system or device -- you must transition to the new service by logging into OneDrive.com.
Other than the new name, OneDrive looks identical to SkyDrive, which Microsoft agreed to rename last summer after a British court ruled it infringed on a trademark held by Sky Broadcasting Group. Microsoft last month revealed OneDrive as the new name for the service following the ruling.
The new OneDrive also includes real-time co-authoring when used with Office 365, allowing for simultaneous edits of Word, Excel or PowerPoint files. An additional new feature includes taking advantage of Android cameras for backup -- a feature already included with iOS and Windows Phone devices.
What Microsoft didn't say is if you use Windows 8, you'll have to wait a few months for a systems update. According to the instructions, to switch from SkyDrive to OneDrive, you must go to the app store of your device platform.
On iOS the transition was pretty seamless. As instructed. I went to the Apple App Store, searched for OneDrive and installed it. Within a minute or so, OneDrive replaced SkyDrive. However when searching for OneDrive in the Windows Store, it was nowhere to be found.
Upon inquiring with Microsoft, a spokeswoman explained why: "Because OneDrive is built into the OS, OneDrive will be updated in Windows in the coming months." Likewise, if you try to download OneDrive on a Windows 7 PC, it will re-install SkyDrive. I wouldn't go as far to say Microsoft has left Windows 8 users in the cold since SkyDrive will continue to work but it is rather ironic that Microsoft was able to deliver it for iOS and Android before Windows.
Microsoft still offers 7 GB of storage free of charge and today said it will offer an additional 3 GB to those who use the camera backup feature. For those who purchase additional storage, Microsoft is now offering monthly billing rather than requiring customers to pay a one-time fee.
The SkyDrive Pro service for SharePoint users will be renamed OneDrive for Business. Microsoft said it will disclose plans for that service at next month's SharePoint Conference in Las Vegas.
Posted by Jeffrey Schwartz on 02/19/2014 at 2:20 PM0 comments
Last September, Microsoft announced that Delta Airlines would be equpping its cockpits with Surface tablet PCs running Windows RT 8.1 and a Windows Store app called FlightDeck Pro, designed to replace bulky and oft-dated flight manuals and allowing for real-time updates. I met Darrell Haskin, IT director for Delta's crew department at an event in New York a few months ago held by Microsoft. The event showcased a few dozen customers using Windows 8x and Windows Phone devices. Some were giants like Delta, Siemens and Boeing and others using Windows 8x were small- and mid-sized business including a real estate firm and a medical clinic. This month's Redmond magazine cover story highlights six IT pros using Windows 8 devices and OS in their enterprises.
I spent time talking with Haskin and several others on his IT team and I later caught up with him at last month's National Retail Federation convention where he talked up Delta's deployment in a session at Microsoft's booth. It didn't surprise me that Delta was pushing forward with a progressive app like FlightDeck Pro. The airline has a long history of investing in IT. Back in 2001, I met with Delta's IT people at the airline's Atlanta headquarters where they spent an entire day guiding me through their IT operations and talking up their migration from legacy mainframe systems to meet the needs of the new Web-enabled world.
Haskin said he hopes this latest initiative makes customers feel better about flying Delta. Here's an excerpt from our conversation:
What led to your decision to put Surface PCs in the cockpit and give flight attendants Windows Phones?
Haskin: It wasn't that long ago. We started the project about two years ago but we didn't select Windows until a year ago. [Regarding the decision to give flight attendants Windows Phones] we were setting out to find an electronic replacement for our onboard point-of-sale device. That was a proprietary system, an onboard device that just stayed with the airplane. Rather than have 2,000 devices on the aircraft, every flight attendant has their own device they can keep with them. We don't have to keep anything on the airplane any more, we don't have to have people come up and change them because we'd have to keep them charged. We'd have to dock them periodically to download all the information. Now we just do everything wirelessly into the new system.
Before Windows 8, what were you considering?
Haskin: We did an RFP [request for proposal] to seven different vendors. In most cases they were multiple groups of vendors. So when Microsoft actually bid on it, it was actually Microsoft, Avanade and AT&T. We had groups of other vendors that came in with their solutions. We looked at a lot of different options.
Presumably you there was a bid that included iPads and other non-Windows tablets?
Haskin: You bet.
So what led you to device on Surfaces rather than iPads?
Haskin: We really liked the fact that we're a big Windows shop already at Delta Air Lines. We have Active Directory, so we know a flight attendant versus a pilot. We know what type of aircraft he flies, that's all in Active Directory. Plus we use Exchange for e-mail so it just fit into the corporate architecture better for us.
Were you concerned that Windows 8 might not take off, so to speak? Pardon the pun.
Haskin: Yes, of course we had some concern about that but Microsoft is one of our strategic partners. So we sat down with them and conveyed our concerns with them. They were very supportive and said 'we feel this is going to take off' and now we believe that it will. They were able to allay our concerns about that.
According to Forrester, Windows may only account for 30 percent of all devices by 2017. If that forecast plays out, is that a concern?
Haskin: I think 30 percent is a pretty good number. I think the fact that Delta has chosen to do this in our operation will naturally have some influence on other companies around the globe.
Why did you go with Surface 2s with Windows RT versus Surface Pros running the full version of Windows 8?
Haskin: Because pilots only use our in-house applications. There really wasn't a need for us to have all of the additional functionality that comes with the Surface Pro for this particular application in the flight deck. And the battery lasts longer, which is very important to the pilots in our flight deck who might be on a 15-hour flight.
Will you be rolling out Windows 8 for the ground force or other parts of Delta?
Haskin: We're actually still on Windows XP. We're moving to Windows 7.
Why Windows 7 and not Windows 8?
Haskin: We're just not ready to do that yet.
Will some of those go to Windows 8?
Haskin: Nope, they're all going to Windows 7. That's primarily the back-office desktop users.
What about executives who might want a touch-based interface?
Haskin: Our executives all have Surface Pros already.
All of them do?
Haskin: Vice presidents and above all have Surface Pros. That's about 200 executives or so. They love the ability to be able to write notes on things and send them out. Our executives are on the move -- I mean, we're an airline. They're flying all over the world meeting with our strategic partners around the world. It's a great school for them. They've given us really positive feedback for Surface Pros.
Posted by Jeffrey Schwartz on 02/14/2014 at 3:58 PM0 comments
While most people I know have iPhones and some have smartphones based on Android, Google's platform is clearly taking over the global market. Gartner and IDC released their annual smartphone reports and both showed that Android and iOS extended their dominance in the past year.
That may not be a revelation but the numbers show Android has an overwhelming lead over all platforms with 794 million devices shipped. Android phones now account for 79 percent of the market compared with 69 percent last year, according to IDC's report (Gartner's numbers were similar). I find that somewhat alarming given how often I hear Android is inherently more susceptible to malware and security risks than the other platforms.
Runner-up iOS is the only other major player but despite the fact Apple shipped 153 million iPhones, its share has dropped from 19 percent to 15 percent. Between the two, they account for 84 percent of the smartphone market.
While Microsoft continues to struggle to make a dent in the market it has solidified its third-place position with 33 million Windows Phones shipped. That's nearly double the amount last year. Windows Phone now has a 3.3 percent share of the market, up from 2.4 percent last year. Nokia shipped 89 percent of Windows Phones, which was "a testament to its expanding portfolio that addressed entry level all the way up to large-screen smartphones," wrote IDC analyst Ryan Reith. "What remains to be seen in 2014 is how Microsoft's acquisition of Nokia's smart devices will propel volumes higher."
No surprise is that BlackBerry's precipitous fall continued. The smartphone maker shipped 40 percent fewer devices last year (19 million) and its share dropped from 4.5 percent to 1.9 percent. As Reith noted, it was the only major player to see its share fall. And indeed it fell sharply. "With new leadership, management, and a tighter focus on the enterprise market, BlackBerry may in a better position, but still finds itself having to evangelize the new platform to its user base," Reith noted. I think that was a kind but optimistic assessment for BlackBerry.
The question remains, can Microsoft find a way to make it a real three-horse race with Windows Phone? Given recent reports that even Nokia is considering an Android phone it certainly casts doubt that even Microsoft's new devices unit can take on the Android juggernaut. Or maybe it's just hedging its bets.
Either way, Windows Phone and BlackBerry never come up in conversations I have with anyone developing an app and when I bring them up, the response is typically a deafening silence. I sometimes wonder if some people realize they exist. I still don't think it's game over for Microsoft's smartphones and preferences can change with the wind. But for Windows Phone and BlackBerry, this year and next will be critical if they're going to change this two-horse race.
Posted by Jeffrey Schwartz on 02/13/2014 at 12:52 PM0 comments
When the Linux Foundation brought together rival networking and infrastructure providers to join its new OpenDaylight Project last April to provide interoperable software-defined networks, it was interesting to see Microsoft sign on as a "platinum" member. Windows Azure, Windows Server 2012 and System Center 2012 already support the Open Network Foundation's OpenFlow standards for SDNs (and were enhanced with last fall's R2 releases). But by joining the OpenDaylight Project, Microsoft was committing to open source implementations of key SDN standards.
Microsoft is an OpenDaylight Project platinum sponsor along with Brocade, Cisco, Citrix, Ericsson, IBM, Juniper Networks and Red Hat. In addition, Microsoft Group Program Manager Rajeev Nagar, who oversees the Windows Datacenter Networking and Platform team, is on the board and technical steering committee of the project.
In an interview Monday, Nagar explained why Microsoft is putting so much effort behind OpenDaylight. "If you want customers to be able to try out and deploy SDN technologies, if you want to drive interoperability through different vendor implementations, we think participation, encouragement and contribution to industry consortia like OpenDaylight is a valuable thing to do," Nagar explained.
It's still the early days for SDNs but as organizations move to these new virtual network infrastructures to automate their datacenters, Microsoft sees System Center, Windows Server and Windows Azure as critical components of these new architectures.
The OpenDaylight Project released its first deliverable last week called the Hydrogen distribution. "Hydrogen is a very good start to the effort," Nagar said. "It offers a base controller and then it also offers a slew of services in relation to the controller that people can try out. When folks say 'hey, I want to deploy SDN or try it out, want to deploy an overlay network or I want to control or manage my network through a programmatic manor,' those capabilities are enabled through Hydrogen."
At the summit, Microsoft demoed Hydrogen, which is built on Java, on Windows Server and Windows Azure. Nagar wouldn't say if or when it would offer the code with Windows Server, System Center or Windows Azure.
Posted by Jeffrey Schwartz on 02/12/2014 at 12:57 PM0 comments
Though it's well documented that former NSA contract employee Edward Snowden accessed many classified files stored in SharePoint repositories, it was the unfettered permission he had that let him steal and later release those files.
Giving him that access turned out to be an epic failure, whether or not you believe he did the right thing by sharing what he knew with the world. From a security standpoint, this administrator was an insider who was able to steal a lot of classified data that the agency didn't want disclosed.
Now it has come to light how he found these files. A report this weekend in The New York Times says Snowden used a Web crawler to find the 1.7 million files he ultimately took. It doesn't say whether he used the search engine in SharePoint (which effectively is a Web crawler), a freely available one found on the Internet or a custom bot he created.
According to the report, NSA officials only said it functioned like the Googlebot Web crawler, also known by some as a spider. What remains a mystery is why the Web crawler's activities of scanning classified files didn't set off any alarms, especially since the NSA rarely uses Web crawlers, according to the report. Because passwords were inserted, "the Web crawler became especially powerful."
The NSA is still unclear how Snowden came up with the search terms needed to seek out the files he was looking for and the NSA said it doesn't believe the searches were directed by a foreign power. But knowing the search terms apparently has helped the agency determine what information Snowden had, among other things.
As Steve Ragan noted today in his CSO blog, The Times report missed an important point: "This isn't mastermind-level hacking, it's something any network administrator would know how to do," he noted. "But because Snowden was an insider, not to mention a network administrator with legitimate access to the commands and portals he was mirroring, his explanation for the access and archiving was accepted at face value."
Ragan explained how this can affect you. "At the time the investigators were duped, the NSA had the same problem many organizations have; they were more worried about defending the network from threats that came from the outside, and didn't seriously consider the potential for threats from within."
So if the NSA's SharePoint documents could be found by a Web crawler by your administrator you could be just as susceptible to data loss as the NSA was. Insider threats are nothing new. But what Snowden pulled off last year and the fact that he did so with a Web crawler is a reminder you need to keep an eye on threats from outside and within.
Posted by Jeffrey Schwartz on 02/10/2014 at 2:23 PM0 comments
Ever since former CEO Steve Ballmer announced his retirement late last summer, some on Wall Street were buzzing that now's the time to sell or spin off certain Microsoft businesses "to provide maximum shareholder value."
Proponents of splitting Microsoft up date back to the Department of Justice antitrust trial in the late 1990s. At the time they spoke of creating "Baby Bills," a term derived from the Baby Bells that were spun off of AT&T back in 1984. Founder Bill Gates was dead against that idea for Microsoft and I'd imagine he still is.
But some still think splitting Microsoft up (or at least spinning off a unit or two) is a good idea. Wall Street was enamored with outside candidates because they had less attachment to the so-called sacred cows. Proponents have often touted Microsoft's market-lagging Bing search engine and Xbox gaming business as good candidates Microsoft should shed.
Just because Microsoft tapped an insider as CEO doesn't mean the idea of spinning off units is DOA. Some would even like to see Microsoft split into multiple companies. Analyst Tim Bajarin of Creative Strategies even suggested in a blog post Tuesday that Microsoft should be split into three companies -- one focused on enterprise IT, the second comprising mobile devices including tablets and the third on its Xbox business.
The decision to shed any major assets will be made by the board, though the CEO presumably will have a strong voice in convincing the board whatever he thinks is best. Based on his comments this week, I don't get the sense Satya Nadella is pining to sell off Bing or Xbox but considering he's only been on the new job for a few days, he has a lot to delve into. Nadella said as much in his interview with corporate VP Susan Hauser on Tuesday.
Hopefully he won't succumb to pressure from Wall Street to spin off those businesses. While the Bing search engine may never surpass Google in usage or mindshare, the technology in Bing is crucial to Windows, Office, SharePoint and many other initiatives, some that may not have even borne fruit. Likewise with Xbox.
Perhaps the biggest takeaway this week in Microsoft's selection of Nadella as CEO is the company's acknowledg ment that it is an enterprise software company first. At the same time, consumers drive enterprises and the lines have blurred between the two. From that perspective, IT pros should welcome the selection of Nadella as Microsoft's new CEO. "It appears he's prepared to carry out the strategy the company has set," said Directions on Microsoft Analyst Rob Helm. "It's a choice for continuity, for enterprises that's somewhat of a relief." Helm added that the choice of Nadella is a strong sign Microsoft will stay the course.
Forrester Research analyst Ted Schadler agreed. "Talk of bringing in an outsider tends to suggest that the entire strategy of the company and the company needs to be reconfigured," Schadler said. "I didn't believe that was true. I believe the path the company has been on is the right path. They have to move from licensed software to software to software as a service, full stop, period."
Posted by Jeffrey Schwartz on 02/07/2014 at 1:55 PM0 comments
When Satya Nadella was in discussions with Microsoft's board to succeed Steve Ballmer as CEO, Nadella reportedly wanted to have Gates close at hand to advise him on technology and product strategy.
Perhaps that's true or maybe that was the message purposely leaked because it was the board and/or Gates who wanted the founder to work closely with the new CEO. Yesterday's news that Microsoft has tapped Nadella to take over as the company's CEO immediately is a huge milestone for the company. Yet the fact that Gates is handing off his seat as chairman to John Thompson to spend a third of his time working with Nadella and the product teams raises a number of questions.
Most notably, does Nadella really want Gates second-guessing him? Nadella is a 22-year veteran and has a strong understanding of Microsoft's legacy, business and technology and has the monumental task of taking the company forward. Whether you like him or not, Gates is a legend for bringing PCs and office productivity to the masses. But as Microsoft charges into the post-PC era, it's a very different world.
It's rather ironic considering Gates always envisioned the post-PC world but even when he was around, he never saw Microsoft making the transition. Most famously as CEO, Gates overlooked the growth of the Internet in the mid-1990s and, of course, had a hand in the Windows Vista fiasco. But most dramatically, despite having projects such as the WinPad and other mobile tablet efforts in the labs, Apple and Google beat Microsoft to the punch. Gates pooh-poohing the iPod and later the iPhone when it was still a Windows Mobile vs. Blackberry world were gaffes Microsoft is still trying to recover from, though Ballmer shares that blame as well.
Maybe it wasn't Nadella looking for the comfort of Gates' presence but a board that, even though it was confident in Nadella's ability to lead Microsoft, was aware that Wall Street wanted star power in the mix. Another possibility is Gates, as founder of the company, wanted to become more involved, as some sources told The Wall Street Journal. The board may have also offered Gates this new role to compensate for giving up his seat as chairman.
Just as Mary Jo Foley has often and once again pointed out, Gates' main focus in this chapter of his life is his focus on philanthropy -- and rightfully so. The notion that Gates will become more involved at this juncture for any significant period of time sounds questionable, as I also noted just a month before Ballmer announced his retirement. It's also debatable the extent Thompson and the board want Gates involved.
Gates is a brilliant person and I'm not suggesting he doesn't have a lot to offer to Nadella and the product chiefs at Microsoft. I just wonder if Gates' presence will be helpful or if it will hold Nadella and the company back. What do you think?
Posted by Jeffrey Schwartz on 02/05/2014 at 1:58 PM0 comments
Microsoft today named Satya Nadella as the third CEO in the company's history and Bill Gates will step aside as chairman but will serve as a technical advisor. Director John Thompson will replace Gates as chairman. Nadella takes over as CEO immediately.
Reports that the search was winding down and that the two would be named to take the company forward at a critical juncture in its history surfaced late last week. It was looking probable in recent days that Microsoft indeed was set to give Nadella the nod. But given the fits and starts of the search over nearly six months, there was reason to wonder if the decision was certain.
Gates' future role with Microsoft was also in doubt, given his full-time commitment to his charitable trust, the Bill and Melinda Gates Foundation. But Gates will step down as chairman and take on the new board position of founder and technology advisor. In that new role the company said he will spend more time with the company working with Nadella to develop technology and product direction. It remains to be seen how much more involved Gates becomes.
Despite calls for outside blood to take over Microsoft, in the end the company found it had the best candidate from within. "During this time of transformation, there is no better person to lead Microsoft than Satya Nadella," Gates said in a statement. "Satya is a proven leader with hard-core engineering skills, business vision and the ability to bring people together. His vision for how technology will be used and experienced around the world is exactly what Microsoft needs as the company enters its next chapter of expanded product innovation and growth."
Since Ballmer announced he's stepping down back in August, Nadella was always considered a candidate, though at first he was considered a long shot. However, over time his prospects seemed to improve thanks to his 22-year tenure with Microsoft working in a wide number of groups including overseeing its Bing search engine, its Office business and most recently overseeing its enterprise tools infrastructure and cloud business. Unlike Ballmer, who was regarded more for his business and marketing acumen, Nadella is an engineer and computer scientist who also has broad awareness of how technology is applied to business and is seen as having a vision for the future of consumer and enterprise IT.
Nadella also is known to spend a lot of time in Silicon Valley, which should help bring Microsoft into the mainstream of the technology market. His ties to the region promises to help recruit key partners and talent to move Microsoft forward.
When Nadella appeared at a Silicon Valley media event in September to talk about Microsoft's cloud strategy, it was clear the company was floating him as a candidate. But as Wall Street was pushing for an outsider to come in, the search focused on Ford CEO Alan Mulally and several others. It was never clear whether Microsoft offered the job to any of those candidates with the leading ones publicly bowing out.
Even though Nadella is widely respected, questions have persisted whether he could run a company with 100,000 employees (and about 30,000 more due to come on board once Microsoft closes its deal to acquire Nokia). With former Symantec CEO Thompson stepping in as chairman and a strong CFO in Amy Hood, Microsoft believes the two will take some of that pressure off of Nadella.
In an e-mail to employees, Nadella emphasized the company's mobile and cloud-first transition. "While we have seen great success, we are hungry to do more," he noted. "Our industry does not respect tradition -- it only respects innovation. This is a critical time for the industry and for Microsoft. Make no mistake, we are headed for greater places -- as technology evolves and we evolve with and ahead of it. Our job is to ensure that Microsoft thrives in a mobile and cloud-first world."
Born in Hyderabad, India, Nadella has a master's degree in computer science from the University of Wisconsin and another master's degree in business administration from the University of Chicago.
In a video interview released by Microsoft, Nadella shared Gates' view that the company needs to have the goal to make profound changes. "Everything is becoming digital and software-driven," he said. "I think of the opportunities being unbounded and we need to be able to pick the unique contributions that we want to bring. That's where our heritage of having been the productivity company to now being the do-more company where we get every individual and every organization to get more out of every moment of their life is what we want to get focused on."
Nadella's heritage at Microsoft overseeing enterprise infrastructure and productivity is also a sign the company won't lose sight of its bread and butter as it tries to develop new use cases for individuals and enterprises alike.
As an IT pro, how do you feel about Microsoft's choice?
Posted by Jeffrey Schwartz on 02/04/2014 at 9:58 AM0 comments
No doubt people are feeling euphoric in Redmond and throughout the Pacific Northwest today with their beloved Seattle Seahawks -- owned by Microsoft co-founder Paul Allen -- trouncing the favored Denver Broncos and winning the Super Bowl. Microsoft also scored a victory of sorts last night with its one-minute commercial. This is the first time Microsoft has aired a Super Bowl spot.
Maybe the commercial wasn't the winner (especially if you're a Seinfeld or Steve Colbert fan) but it's about time Microsoft stepped up and strutted its stuff in front of one of the biggest audiences it can capture in one snap, so to speak. It joined companies during and since the dotcom bubble that have strutted their stuff in Super Bowl commercials including Apple, Dell, Google, HP, IBM, Oracle, Salesforce.com and SAP.
Many companies spend tens of millions of dollars to produce and run commercials for the Super Bowl and that can do a number on your ad budget. But Microsoft's advertising budget was estimated at a hefty $1.23 billion in 2012, according to Ad Age, which described last night's spot as a "tear jerker." The commercial got favorable reviews on social media as well, even by some who are not necessarily Microsoft fans. As Microsoft is about to engage in one of the most significant leadership transitions in the company's history and its home team playing for the Lombardi trophy, what better time for it to redeem itself to the world?
The emotional ad showcased former New Orleans Saints legend Steve Gleason, who now suffers from ALS, the debilitating condition known as Lou Gehrig's disease. Gleason narrated "what technology can do," subtly showcasing how he dictated commands while using eye-tracking technology with his Surface Pro and how doctors use Microsoft's Kinect motion sensors in operating rooms.
The spot also showcased "how Skype brings children around the world together to learn how physically challenged people can continue to pursue their passions in life with the help of technology and the particularly moving story of a mother gaining the ability to hear for the first time," said Mark Penn, Microsoft's executive vice president for advertising and strategy in a blog post. "These are real people telling their own stories in their own words and we hope you feel as inspired by them as we do."
A one-minute commercial isn't going to convince critics or those passive about technology that Microsoft is still in the game. But remember if a tree falls in the forest and no one hears it, some may argue it didn't really fall. So if it reminded some that Microsoft still has fuel in its tank, it was probably was worth the $4 million it spent (at least) on the commercial especially as Microsoft is set to announce its new CEO (which could come as early as this week). At the same time, Microsoft needs to continue to get the word out on what it offers and where it's going.
What did you think of last night's commercial?
Posted by Jeffrey Schwartz on 02/03/2014 at 10:56 AM0 comments
The tea leaves continue to point to Satya Nadella as the leading contender to replace Steve Ballmer as Microsoft's CEO. Since yesterday's report that Nadella is the leading candidate, additional reports have surfaced that Bill Gates may possibly cede the chairman's roll to board director John Thompson.
Gates may step down as chairman but yet have more involvement with the company, Bloomberg reported yesterday. Clearly Nadella wasn't the first choice though some believe outside candidates such as Ford CEO Alan Mulally were placeholders for Nadella to eventually lead Microsoft. Mulally earlier this month said he would not leave Ford this year.
Nadella, a 22-year Microsoft veteran, is viewed as a capable and bright technical visionary but lacking any background in running a large business. Critics have advocated that only an outsider can shake things up in Redmond. Nomura Securities analyst Rick Sherlund believes Nadella is a good choice, especially with CFO Amy Hood at his side.
"He's complimented by a very good CFO and I think Amy Hood will do a lot to manage the cost structure and together with some influence on the board like from ValueAct," Sherlund told CNBC this morning.
The ideal scenario in Sherlund's mind was for Mulally to groom Nadella, who would have shaped the company's technical and product strategy. While Microsoft's stock would have gotten a more immediate bump from bagging Mulally, Sherlund has a price target for Microsoft's stock at $45 per share. It was trading up nearly 2 percent at $37.49 at midday today, making it the second most-active stock on the Nasdaq.
Nadella, who grew up in India, has a reputation as a "relentless questioner," who with substantial technical chops, as Reuters noted in this report today. That's a major departure from Ballmer, better known for his marketing prowess.
Would the combination of Nadella and Hood be enough to keep Wall Street happy? "I think the stock will be in a holding pattern here a little bit," Sherlund said. "Initially it traded up, probably under relief that it wasn't some of the other people that people feared would get that job." While he didn't say so specifically, he didn't deny he was referring to Stephen Elop, a onetime Microsoft executive, who was CEO of Nokia and is slated to return to Microsoft as an executive VP after the Nokia deal is finalized. Elop last year was at one time considered a front runner but quickly dropped from contention, while Nadella was preferred for his deeper engineering background.
Critics of choosing an insider shouldn't presume Nadella wouldn't shake things up at Microsoft and Sherlund said he would need to be willing to cut loose-key executives and bring in new talent. Likewise Sherlund said Microsoft needs to revamp its board. "I think the dynamics on this board are about to change pretty radically," he said. "This board has not done a very good job at looking after shareholder value over the last decade and there's a lot of people don't have a lot of experience in the technology field. This is a tech company, they are going to be run by somebody with a tech back ground, and I think they have to allow him to make the changes that are necessary."
Though Ballmer was recently re-elected to the board, Sherlund said he wouldn't be surprised if he exits. Of course, while a decision remains to be made, fluid reports are pointing to an announcement as early next week. And while it doesn't appear the board has made an offer, the focus on this weekend's Super Bowl is cited as one reason not to announce anything sooner.
In case you haven't heard, the Seattle Seahawks (which, by the way, is co-owned by Microsoft co-founder Paul Allen) are going to the big game. Apparently that's the main thing on the minds of employees in Redmond today.
Posted by Jeffrey Schwartz on 01/31/2014 at 12:10 PM0 comments
Looking to ensure its foreign customers don't back off from using cloud services, Microsoft plans to give them the option of assuring their data is stored on systems outside the U.S. The move aims to ease concerns by customers outside the U.S. that the National Security Agency (NSA) or other U.S. agencies can intercept their encrypted communications.
NSA surveillance activities such as the PRISM program revealed last year by former contractor Edward Snowden have stoked fear in customers that their data stored on U.S. soil isn't secure. Microsoft's response will address concerns and cover data sovereignty requirements by those in foreign countries, particularly Brazil and throughout the European Union.
Brad Smith, Microsoft's chief counsel, revealed the company's plan to give customers the choice of where their data is stored in an interview last week with the Financial Times. "People should have the ability to know whether their data are being subjected to the laws and access of governments in some other country and should have the ability to make an informed choice of where their data resides," Smith said.
Microsoft confirmed his comments but said it has no immediate plans to elaborate. But Jeffrey Chester, executive director of the Center for Digital Democracy, an advocacy organization for privacy, said Microsoft is the first major U.S.-based digital provider to give customers control over where their data is stored.
"Practically the entire industry is strongly opposed to any EU rule requiring that data on its citizens be stored -- and also regulated -- by either member states or other governmental entities," he said in an e-mail yesterday. "This move should boost the company's prospects attracting EU and other privacy concerned businesses or consumers. It's unlikely, however, that others will follow suit, despite Microsoft breaking ranks with the industry lobby."
Asked why, Chester pointed to a number of groups that oppose forcing providers to offer that choice. Among them are the Internet Association, whose members include Amazon, eBay, Facebook and Yahoo; the Business Coalition for Transatlantic Trace (BCTT) Digital Trade Working Group, which includes companies that perform online international trade including its corporate chairs Amway, Chrysler, Citigroup, Dow Chemical, FedEx, Ford, GE, IBM, Intel, Johnson & Johnson, JP Morgan Chase, Eli Lilly, MetLife and UPS; and the Information Technology and Innovation Foundation (ITIF), a Washington, DC.-based think tank, that ironically is backed by Microsoft, Chester noted.
Will their positions change? "They want to stuff exporting consumer data to the cloud down the throat of EU consumers. Perhaps demand will over time change their position, but for now they want no local rules." What are your views on Microsoft's plans to allow foreign customers to store their data offshore?
Posted by Jeffrey Schwartz on 01/30/2014 at 11:24 AM0 comments
The long search for Microsoft's next CEO may be coming to an end and it looks like the crown may go to an insider now that Ericsson Chief Hans Vesberg is no longer in the mix. The leading contender is now enterprise and cloud head Satya Nadella, according to a report this morning by Re/code's Kara Swisher.
An announcement could come within a week, several unnamed sources close to Microsoft told Swisher. Yet other sources tell her the search committee still hasn't ruled naming an outsider to the position. Two other insiders are also still contenders, according to the report. Among them are former Nokia CEO and onetime Microsoft President Stephen Elop and Tony Bates, who led Skype and now leads business development and OEM relationships for Microsoft.
CNBC, a Re/Code partner, noted this morning that two others are still in the mix. The two are Microsoft COO Kevin Turner and Paul Maritz, a onetime insider who later became CEO of VMware and now runs its parent company EMC's Pivitol Software business. Maritz would be a good choice but he has indicated he isn't interested. Turner would be a surprise move and, from what I've heard, not welcome by many employees and partners.
The search is into its sixth month and the long wait to see who will lead Microsoft is taking a toll on morale at the company, according to Swisher. Also with several Microsoft conferences kicking off in a few months, including SharePoint, Build 2014 and TechEd 2014, failure to have named a new CEO could cast a shadow on those key events, which are expected to reveal the direction of the company's key offerings.
Nadella is a strong candidate, as I noted back in October when he talked up Microsoft's cloud and enterprise computing strategy in San Francisco. In addition to working in numerous groups during his two-plus decades at the company, Nadella has run perhaps the most critical and profitable pieces of Microsoft's business.
While I don't often write about rumors, Swisher is on the money more often than not. Either way, hopefully this search will reach the finish line soon.
Posted by Jeffrey Schwartz on 01/30/2014 at 12:09 PM0 comments
Cisco yesterday launched a new portfolio of software that it claims will let large enterprises and customers build more reliable, secure cloud-based infrastructure and, perhaps most pointedly, is designed to connect multiple clouds via key partnerships and industry standards. The company introduced its new cloud offering at its Cisco Live! conference taking place this week in Milan, Italy.
A key component of the new offering is Cisco InterCloud, management software. The company said the software lets enterprises build and securely tie together multiple private clouds while ensuring their resiliency. Cisco claims InterCloud, the latest addition to the Cisco One cloud platform, will also reduce the cost of building public, private and hybrid clouds. The software is in field trial now and the company plans to make it available next quarter.
Microsoft is among several key partners in the Cisco One cloud program. Others include EMC, Citrix, Denali Advanced Integration, NetApp, Rackspace, Red Hat, VCE (the company formed by VMware, Cisco and EMC) and Zerto.
Cisco described InterCloud as a software-based tier that lets enterprises and service providers combine and move workloads (including data and applications) across various public or private clouds. Cisco InterCloud is also designed to carry over security and network policies. Using InterCloud, Cisco said customers can move workloads between Amazon Web Services, Microsoft's Windows Azure and services from BT, CSC/ServiceMesh, CenturyLink Technology Solutions and Virtustream.
Cisco InterCloud will plug into cloud management offerings including Cisco's own Intelligent Automation for Cloud (IAC), CSC/ServiceMesh's Agility Platform, Red Hat CloudForms, among others. Given integration with Cisco's Unified Computing Systems (UCS), Windows Server and System Center, all indications are that Microsoft will tie its own Cloud OS solution (consisting of System Center and Windows Server) to Cisco InterCloud as well.
Brad Anderson, Microsoft corporate VP for cloud and enterprise, noted in a blog post how InterCloud will let mutual customers extend Redmond's Windows Azure service. "Cisco InterCloud provides the necessary gateway and virtual networking infrastructure to enable customers to seamlessly move and run their applications and workloads on Windows Azure," Anderson said. "
While touching on Cisco's emphasis on interoperability, Anderson didn't mention Cisco IAC 4.0 management software, which Cisco also announced yesterday. IAC is a separate management offering from Cisco that provides orchestration among multiple cloud infrastructures including Amazon's EC2, VMware's Hybrid Cloud service and clouds based on OpenStack.
Since Cisco did say that its new InterCloud would link with IAC, at some point it's also a safe bet that it will tie to Microsoft's System Center, though neither company officially announced such plans.
Posted by Jeffrey Schwartz on 01/29/2014 at 12:50 PM0 comments
It took six months but Microsoft has found a new name for its SkyDrive service. The new name, OneDrive will make its debut "soon," the company announced this morning in a blog post. Microsoft didn't say when the new name will appear but urged customers to sign up for alerts.
The new name also applies to its SkyDrive Pro service, which Microsoft will call OneDrive for Business. SkyDrive Pro is the file storage service for Office 365, SharePoint 2013 and SharePoint Online.
"Changing the name of a product as loved as SkyDrive wasn't easy," wrote Ryan Gavin, Microsoft's general manager for consumer apps and services. "We believe the new OneDrive name conveys the value we can deliver for you and best represents our vision for the future."
Microsoft agreed to rename SkyDrive back in July after losing a trademark infringement case with British Sky Broadcasting Group. Though the company said it would do so after "a reasonable amount of time," it appeared Microsoft was having second thoughts about ditching the name as it continued to promote SkyDrive and SkyDrive Pro.
Among the names that some thought were in play to replace SkyDrive were Azure Drive and WinDrive. Perhaps OneDrive wasn't the first choice but it sounds like a suitable name for the service. Do you like it or do you think it was a bad choice?
Posted by Jeffrey Schwartz on 01/27/2014 at 10:23 AM0 comments
Symantec last week rolled out the first upgrade to its NetBackup enterprise backup and recovery service in two years. The company said it gave NetBackup 7.6 a significant performance boost and tuned it up for environments using its replication engine for vSphere.
While Symantec is arguably the leading provider of enterprise backup and recovery software, a slew of challengers are targeting its dominance and have focused on the proliferation of virtual datacenters. Many have argued that NetBackup was not keeping up with this trend.
Though not pointing to any specific problems with NetBackup 7.5, Symantec Senior Product Marketing Manager Glen Simon said there is a companywide emphasis on improving Symantec's software. "Across the board there's an increased emphasis on quality," Simon said. "This release is preparing customers for the next generation of the modern datacenters."
On a high level Symantec said NetBackup 7.6 is designed for organizations that are evolving their infrastructure to software-defined datacenters. The new release is designed to automate large-scale data protection even for those at the cusp of making that transition. According to the company's own research, the amount of data organizations are creating is increasing at up to 70 percent yearly, which the new release is designed to address by providing more automation and faster performance.
Simon emphasized that NetBackup 7.6 also addresses the shift to the growth of virtual machines and targets VMware environments. Specifically it uses NetBackup Replication Director to protect VMware environments, according to Simon. It can also use NetApp snapshots taken from its arrays to protect virtualized environments. The new release can recover VMware vSphere VMs 400 times faster than its predecessor, the company claims.
VMware's dominance notwithstanding, it's not the only hypervisor organizations are using. So what about Microsoft's Hyper-V? "Going forward one of the major focuses on the next release will be Hyper-V," Simon said.
Given the competitive landscape and growth of Hyper-V, the company would be wise not to wait another two years for that upgrade.
Posted by Jeffrey Schwartz on 01/27/2014 at 9:54 AM0 comments
Microsoft's stellar financial results for the second quarter suggest outgoing CEO Steve Ballmer's devices and services strategy and his "One Microsoft" corporate philosophy is working.
The company stunned Wall Street analysts yesterday with better-than-forecasted results for its second fiscal quarter. The company's $24.5 billion in revenues for the period ended Dec. 31 were $800 million higher than the projected figures. Earnings came in at a whopping 76 cents a share, 8 cents higher than the 68 cents anticipated.
The surprise uptick was the result of an increase in sales of its Surface devices, which last year was a black eye for the company. Also, a large uptake for Office 365 (with 3.5 million subscribers) and high demand for the company's new Xbox One game console helped to spur the growth. Even so, traditional Office revenue declined 24 percent to $244 million, as reported by Redmond's Kurt Mackie.
Microsoft CFO Amy Hood said on last night's earnings call that the quarter's results validate its transition to a devices and services company. Revenues of $11.9 billion were up 13 percent. In an indication Microsoft may be turning the corner with its Surface devices, the company said revenues doubled last quarter over the previous one to $893 million. The increase is the result of the newly released Surface 2 and Surface Pro 2, which received more favorable reviews and a higher level of consumer interest over the previous generation devices.
"We feel good about the progress we have made over the past couple of quarters, and are enthusiastic about the overall opportunity ahead with Surface," Hood told analysts yesterday on the earnings call. "The Windows ecosystem as a whole is also making important progress."
To that latter point, that progress remains incremental at this point.
With Surface devices ranging in price from $449 to $1,799, depending on model and configuration, Reuters estimated Microsoft sold 2 million Surfaces. As a comparison it is estimated Apple will announce that 20 million iPads sold during the same period.
Still, Microsoft's advantage over Apple and Google is the fact that despite its consumer push, it's still primarily an enterprise company, as Mary Jo Foley points out in her All About Microsoft blog. Commercial revenues of $12.7 billion were up 10 percent. And as noted by The Wall Street Journal, commercial sales account for two thirds of Microsoft's gross profit.
Hood said commercial bookings grew 12 percent, while license renewal rates were healthy among its key enterprise products, despite a large number of license agreements expiring. Renewals increased 12 percent and contracted (but unearned) revenue came in at a record $23 billion, Hood said. "To me this is important as these long-term commitments demonstrate the confidence customers have in our product roadmap and where we are investing in key areas such as big data, infrastructure management and cloud computing," she told analysts.
Microsoft did not use the earnings release to discuss its search for a new CEO but the latest results suggest whoever gets the nod will have to make a strong case to make any dramatic changes in strategy. That doesn't mean one can't and won't make such a case. But the next CEO could also look to find better ways to execute on the existing plan.
Posted by Jeffrey Schwartz on 01/24/2014 at 12:02 PM0 comments
IBM's long-expected departure from the x86 server business is official. The company today said Lenovo will acquire the commodity business for $2.3 billion, nine years after the Chinese company bought IBM's then-struggling PC business.
The deal includes all IBM servers designed to run Windows and Linux, though the company is not selling off its high-end server business running its Power processor, which runs both Unix and Linux. By selling off its commodity server business, so goes IBM's last major tie to Microsoft as an official partner. All the same, many of IBM's wares and services sit side-by-side with Microsoft-based systems and Big Blue's consulting and services business supports Redmond's key product lines as well. Just last week, IBM said it will support Microsoft's Dynamics product line.
Lenovo is picking up IBM's BladeCenter and Flex System blade servers and switches, Flex-integrated systems, NeXtScale and iDataPlex servers and related software, the company said. The deal also includes IBM's blade networking and maintenance operations.
In addition to retaining its Power Systems, IBM said its hardware portfolio will include its System z mainframes, storage, PureApplication and PureData appliances. Talks of a deal started to surface earlier this week after falling apart a year ago. As IBM apparently seemed willing to lower its asking price, according to The New York Times, other players including Dell and Fujitsu expressed interest. Instead, IBM decided to finish its aborted negotiations with Lenovo.
It's hardly surprising that IBM decided to exit the server business, given its legacy of focusing on higher margin hardware, software and services. Just as Lenovo used the acquisition of IBM's PC business to expand its line of desktops, laptops and giving it an entry into the tablet market, it will be interesting to see how aggressively Lenovo moves to undercut Cisco, Dell and Hewlett Packard.
"Competition will remain fierce, with no tendency for oligopolistic behavior among the remaining participants," said Forrester analyst Richard Fichera, in a blog post. "Overall server market volumes will not change as a result of this acquisition."
As part of the deal, Lenovo will also resell IBM's Storwize disk storage systems, tape storage, General Parallel File System software, SmartCloud Entry offering and other components of IBM's system software offerings such as its Systems Director and Platform Computing offerings.
Posted by Jeffrey Schwartz on 01/23/2014 at 12:38 PM0 comments
VMware today said it has agreed to acquire mobile device management vendor AirWatch for $1.54 billion. AirWatch is regarded as a leading supplier of software for securing and managing smartphones, tablets and other systems and personal cloud storage services.
IT managers are increasingly letting employees use their personal devices on their networks. Even on those networks that may not allow them, many people use their own devices anyway and IT managers need to ensure they can control how and where data is accessed and stored. While VMware has been rolling out its own mobile device management tools called Horizon, it appears VMware has now opted to go with the more established AirWatch, a privately held company based in Atlanta, Ga. with 10,000 customers and 1,600 employees. To what role Horizon will play in VMware's future remains to be seen but based on the company's initial statements, it looks like Horizon could be left out in the cold.
"AirWatch has a leading position in the standalone MDM market, which VMware hopes to leverage to enhance its own mobile ambitions," said analyst Jack Gold in a statement released via e-mail. "However, it will be a challenge for VMWare to integrate the AirWatch technology with its own, as is the case with any technology acquisition into an existing base. We expect that AirWatch will become the dominant technology base for any future [VMware] Horizon product, and indeed expect that Horizon will ultimately fade away in favor of the AirWatch brand."
Virtually every major IT vendor is now emphasizing mobile device management. Microsoft has made mobile device management a key feature in System Center 2012 R2. By acquiring AirWatch, VMware also joins a number of established IT vendors that have added device management software to their overall systems administration portfolios. Citrix acquired Zenprise just over a year ago, Oracle in November bought Bitzer and just last week IBM said it is acquiring FiberLink. And Sybase's MDM business was a key reason SAP acquired that company nearly four years ago (in addition to its database business).
At the same time, traditional remote monitoring and management suppliers such as Continuum, GFI Software, Kaseya, LabTech, Level Platforms and N-able are extending their mobile device management features. Many of them have historically sold their wares primarily to managed service providers. However, many have recently begun targeting enterprises.
VMware said the AirWatch operation will be the focal point of its mobile systems management operations. AirWatch will become part of VMware's End User Computing Group, headed by Sanjay Poonen, the company's general manager and executive vice president.
AirWatch founder Alan Dabbiere will report directly to VMware CEO Pat Gelsinger. "With this acquisition VMware will add a foundational element to our end-user computing portfolio that will enable our customers to turbo charge their mobile workforce without compromising security." Gelsingter said in a statement.
Under terms of the deal, VMware is funding it with $1.75 billion in cash and $365 million in installment payments, the company said. It's slated to close this quarter.
VMware also issued preliminary financial results for the fourth quarter of 2013, which it will officially release next week. The company said revenues are expected to be $1.48 billion, a 15-percent year-over-year increase. The uptick takes into account divestitures including Pivotal Software. Excluding those divestitures, VMware said revenues increased 20 percent.
Posted by Jeffrey Schwartz on 01/22/2014 at 11:23 AM0 comments
A rumor surfaced yesterday that Microsoft may be considering John Thompson as its next CEO. Thompson, who after a long career at IBM and at Symantec as the company's CEO, is now on Microsoft's board and heading the search committee for Ballmer's successor.
According to CNET's Charles Cooper, there's buzz in Redmond that naming Thompson as CEO on an interim basis is a plan B that the company is considering, in wake of Ford's Alan Mulally falling off the list. If that were to play out, which I believe is a longshot (though stranger things have happened), that could be to groom an internal candidate such as Satya Nadella or Stephen Elop to take over at a future date.
It wouldn't be the first time a board member stepped in as a CEO. HP's Meg Whitman famously did so over two years ago and who can forget Dick Cheney, who led the vice presidential search team for then-Republican nominee George W. Bush. And we know how that turned out.
Thompson certainly has a strong resume and is well respected. But some question whether his decade as CEO of Symantec was a successful run. While he was there, he led Symantec's famous acquisition of Veritas for $13.5 billion.
While Veritas brought Symantec into the data protection (backup and disaster recovery) market, critics argue the price tag was way too high. In addition to a major culture clash which I heard from former executives of both companies over the years, rumors have surfaced that Symantec has considered selling or spinning off its data protection business, though nothing has ever come of that.
In addition to his current role on Microsoft's board, Thompson is now CEO of Virtual Instruments, a performance management vendor.
Cooper argues Thompson has credibility with Wall Street, and that his tenure with Symantec and his reputation in Silicon Valley make him a suitable candidate. Perhaps he'd be fine but I think (and I hope Thompson and the board agree) Microsoft would be better off not naming a CEO who was a plan B.
Posted by Jeffrey Schwartz on 01/22/2014 at 12:36 PM0 comments
Convirture, which provides a management platform and console for virtual servers and cloud infrastructure, said its solution now supports Microsoft's Hyper-V.
The new release of the company's namesake Convirt Enterprise lets IT pros and administrators provision and manage Hyper-V hosts and virtual machines. Convirt Enterprise had already supported VMware, KVM and Xen hypervisor platforms. It can also manage VMs running in various cloud services, namely Amazon Web Services EC2 as well as those compatible with OpenStack and Eucalyptus Private Clouds.
But before the latest release of Hyper-V (included in Windows Server 2012 R2 last fall, Convirture didn't believe Hyper-V was suited for large-scale virtualization environments. Prior to the latest release of Hyper-V, Convirture also didn't see many IT organizations using it in large-scale datacenter environments, said Arsalan Farooq, CEO of the San Mateo, Calif.-based company.
"We were a little surprised that Hyper-V took this long to start showing up, but there were some legitimate concerns around it and I'm talking about bread and butter hypervisor features," Farooq said. "Since Microsoft shipped Windows Server 2012 R2, Hyper-V has now become real enough that that the cost advantage and the push Microsoft is putting behind it, is starting to gain traction."
Farooq said Convirt Enterprise will appeal to shops running Hyper-V that require more functionality than the Hyper-V Manager Microsoft offers. Yet for those that need to manage multiple hypervisor platforms or require centralized management of multiple VMs and hosts, he said it's a fraction of the cost of Microsoft's System Center Operations Manager.
"Hyper-V Manager is a great tool for small scale management of a few hosts, maybe," he said. "But if you want to go beyond that, if you want to do more capable management, more sophisticated management, you have to go into a full centralized management suite. Now you can have a pretty sizeable Hyper-V environment without having to take on all this conceptual overhead of System Center's networking model and configuration."
Convirt Enterprise provides centralized management in a Web-based console and generates historical metrics, creates VM scheduling and provides self-service provisioning, he added. It costs $449 per single-socket host. Existing customers will receive a free update with the new Hyper-V support. It doesn't support Microsoft's Windows Azure cloud service but he indicated the company has it in its roadmap.
Posted by Jeffrey Schwartz on 01/22/2014 at 10:27 AM0 comments
The good news is the share of PCs and tablets running Windows 8/8.1 is on the rise. But the bad news is that despite now surpassing the 10-percent share mark, according to Net Applications, some PC vendors are reportedly not pleased at the pace of uptake for the vastly altered operating system.
Many enterprises with Software Assurance or other licensing agreements can deploy Windows 7 when they roll out new PCs to users. Most PC vendors offer consumers a limited number of Windows 7-based systems or give the option to have a system shipped with it. But it's not something they have promoted in the past year. That is until now.
HP has kicked off a promotion and is offering $150 off for customers who chose a PC loaded with Windows 7. And the promotion isn't buried on the company's Web site. In fact, it couldn't be more prominent: just go to HP.com and it's in your face.
The timing could be good for those who have to bite the bullet and get rid of their Windows XP systems, which Microsoft will stop supporting April 8. Although Microsoft said last week that it will extend antimalware support for Windows XP until July 2015, the company will stop issuing security and other patches for Windows XP once the deadline hits. Hence experts are warning that users should upgrade their systems in advance.
A spokeswoman for HP told me the Windows 7 promotion is not because of dissatisfaction with Windows 8. "We've been offering Windows 7 since the availability of Windows 8 and we will continue to offer a broad set of choices for our customers," the spokeswoman said." There are promotions on HP Shopping all the time, this is just another promotion."
Moreover, this is a brief campaign, she said. It will end this Saturday.
Posted by Jeffrey Schwartz on 01/21/2014 at 12:06 PM0 comments
Microsoft's Kinect camera is best known by those who attach them to their Xbox gaming consoles, although Microsoft also offers a version of the sensor for Windows PCs. While Kinect is a toy for some, for others it's enabling new business opportunities.
Kinect was prominent at last week's National Retail Federation show in New York. During my booth tour, I even had the opportunity to chat briefly with Chris White, the senior program manager for Kinect, who oversees its development and marketing. White confirmed that the eagerly anticipated next iteration of Kinect is on pace to arrive for Windows this summer.
The new Kinect 2 will sport an HD (1080p) swivel camera with 1920 x 1080 resolution, support for 30 frames per second (fps) and a 16:9 aspect ratio. These specs are an improvement over the first-generation Kinect's 640 × 480 (480p) resolution, support for 30 fps and a 4:3 aspect ratio, according to a post by 123Kinect. Many retailers and distributors of apparel and other consumer goods should find that major boost appealing for product development.
Microsoft had a number of partners demonstrating Kinect at its NRF booth last week, which it described in a blog post.
One Microsoft partner bullish about the potential for Kinect 2 is FaceCake, a company that has developed what it calls a virtual dressing room. Using its swivel camera, customers can visualize how apparel will look on them -- whether it's a tie, a blouse or any other garment. With Kinect 2's HD capabilities and other features, the swivel camera will also be able to provide better detail and will be useful for gestures, explained Tom Chamberlin, FaceCake's vice president of business development.
Microsoft has hundreds of developers working with the new Kinect 2 SDK, and the deadline for participating in the preview program is Jan. 31. As of last week, Microsoft is believed to have filled 300 of 500 of the preview slots.
Among those testing Kinect 2 is NASA's Jet Propulsion Laboratory, which has already used it to control a robotic arm.
While Kinect 2 promises to have a lot of appeal to those building new vertical and industrial applications, I wonder if Kinect 2's improved precision will make it more appealing for mainstream desktop and communication functions, such as video conferencing. If Microsoft's tendency of getting things right the third time holds here, we may have to wait for Kinect 3. But the Kinect 2 looks like it will be a nice improvement over the first version.
Posted by Jeffrey Schwartz on 01/21/2014 at 2:13 PM0 comments
It's bad enough that 30 percent of the PCs in the world still run Windows XP and risk running an unprotected OS after April 8. Even more alarming is that many of those machines are ATMs at banks and other locations.
Does that mean ATMs will become vulnerable to malware or data theft once the deadline expires? As Bloomberg BusinessWeek reported yesterday, it depends. Those that run Windows XP Embedded have a little more time as Microsoft will continue to support that version until early 2016. But those with Windows XP will be susceptible to malware and other attacks, said Dean Stewart, an executive at ATM supplier Diebold.
"It's a very real risk," Stewart told the publication. "No ATM operator wants to get his name in the paper."
Only 15 percent of ATMs will be running Windows 7 by the April 8 deadline, added Aravinda Korala, CEO of specialty software supplier KAL.
Those willing to pay up can receive extended support. JP Morgan Chase is doing this for its thousands of ATMs, according to the report. The extended support could jump fivefold in the second year, according to Korala. Depending on the age of the ATM, it could require new hardware components that cost a few hundred dollars or, for older machines, several thousand dollars.
That some of the leading banks' ATMs are still running some form of Windows XP is not a surprise. Everywhere I go I see Windows XP machines: at the gym, my own Bank of America branch and numerous retail establishments. I hear many classrooms and computer labs also still have Windows XP-based PCs.
More concerning is that some will feel emboldened to wait to upgrade thanks to this week's news that Microsoft will extend antimalware support until January 14, 2015. However, Microsoft warned that the extended support doesn't mean that's a good reason to wait longer to upgrade your Windows XP systems, which will remain vulnerable to other attacks after April 8.
If you still have or support Windows XP systems, what are your plans in light of the April 8 deadline? Drop me a line at email@example.com.
Posted by Jeffrey Schwartz on 01/17/2014 at 1:25 PM0 comments
Looking to strike a balance between maintaining security against major threats and ensuring individual privacy, President Barack Obama today ordered a halt to the current Section 215 bulk metadata program in its current form. The president also recommended a set of reviews and guidelines aimed at putting limits on the National Security Agency's surveillance activities.
The move is the strongest effort yet by the administration to dial back the activities since last year's disclosure by former NSA contractor Edward Snowden of the agency's surveillance programs. However, today's announced changes did not seek to eliminate it. Snowden's revelations last June have shattered the trust of individuals and IT pros alike.
In a speech (transcript) this morning at the Justice Department, the president argued that the review group he commissioned last year did not discover any indication of abuse when mining the metadata found in phone records. Obama emphasized a point he, NSA officials and others have frequently made since Snowden disclosed the various surveillance efforts such as PRISM: The government isn't going through records of domestic citizens but only a consolidated database of records service providers already save for billing and other routine purposes.
Because the review panel concluded it saw no signs of abuse, Obama said, "I believe it is important that the capability that this program is designed to meet is preserved," citing its effectiveness in thwarting attacks since Sept. 11 2001. But he added the program does need added safeguards moving forward to prevent the potential that exists for abuse.
"This type of program could be used to yield more information about our private lives, and open the door to more intrusive bulk collection programs in the future," Obama said. "They're also right to point out that although the telephone bulk collection program was subject to oversight by the Foreign Intelligence Surveillance Court and has been reauthorized repeatedly by Congress, it has never been subject to vigorous public debate."
Obama said the review board's recommendation that replacing its current approach to tracking records with a third party isn't practical, noting it would pose technical questions, new privacy concerns, cost and less accountability. Another option was raised -- maintaining the current capabilities but using a combination of authorities with improved information sharing. "More work needs to be done to determine exactly how this system might work," he said.
As such, Obama ordered that the NSA transition from its current program. The government will only target phone calls that are two steps removed from terrorist organizations rather than the existing three. Obama also ordered Attorney General Eric Holder to collaborate with the Foreign Intelligence Surveillance Court to allow agents to only query the database following a judicial order or if there's an immediate emergency.
During the transition, the president also asked Holder to determine how the metadata can be made accessible through what is called the Section 215 program without holding the data itself. Obama has asked for those alternatives by March 28 and he'll seek permission from Congress to launch any new programs (if required), Obama said.
"I believe we need a new approach," he said. "I am therefore ordering a transition that will end the Section 215 bulk metadata program as it currently exists, and establish a mechanism that preserves the capabilities we need without the government holding this bulk metadata."
Obama announced the government has declassified over 40 opinions and orders of the Foreign Intelligence Surveillance Court (FISC), which reviews what he said is the most sensitive activities including Section 702 program targeting foreign individuals overseas as well as Section 215 telephone metadata program. Furthermore, he asked Holder and Director of National Intelligence James Clapper Jr. to review the privacy implications of surveillance activities and report to the president and Congress yearly. Obama also called on Congress to approve a panel of advocates from outside the government to weigh in on major cases before the FISC.
To address criticism that the government isn't transparent in its programs, Obama directed Holder to lift restrictions on so-called national security letters, which are used to petition data on individuals without their knowledge, to disclose those inquiries after an investigation has gone past the need for security. "We will also enable communications providers to make public more information than ever before about the orders that they have received to provide data to the government," he said.
While critics see these as a step in the right direction, some argue Obama's statement is incremental at best and is not likely to put an end to this debate. "Despite these welcomed reforms, the president's recommendations are still lacking when it comes to striking the appropriate balance between privacy and security," said Internet Infrastructure Coalition (i2Coaliton) chairman Christian Dawson, in a statement issued after Obama's speech. "Without actions that include meaningful reforms to both bulk surveillance, and the indiscriminate use of National Security Letters, all together such a balance is unlikely to be achieved."
Political rants aside, what's your take on the president's move to curtail bulk collections and review metadata analysis?
Posted by Jeffrey Schwartz on 01/17/2014 at 3:44 PM0 comments
After laying low at the Consumer Electronics Show last week, Microsoft pulled out all the stops at the National Retail Federation Show in New York, which kicked off Monday. While the NRF show is focused on retail, the large trade show also encompasses the entire goods supply chain.
Attendance at NRF topped 30,000 with over 500 exhibitors taking up the entire Jacob Javits Convention Center. Microsoft showcased how it is looking to transform business across a number of industries with hardened versions of Windows 8.1, big data analytics and its Dynamics platform. The company talked up planned enhancements for Dynamics for Retail including an unlikely boost from IBM, which will partner with Microsoft on large projects as well as with content management system supplier Sitecore.
I spent the good part of Monday at NRF, where Microsoft hosted a number of sessions to outline how various customers are using the rapidly growing number of Windows 8.1 tablets in retail-type of environments. Ashley Furniture, Avis, Delta Airlines and Kohls were there to talk up how they are using Windows 8.1 tablets and handhelds to enable clerks and sales associates to provide more information on the sales floor.
The operative word from Microsoft officials at NRF was "omni-channel," the emphasis on providing improved Windows-based point-of-sale devices, providing customers better information in the store and online and improving operational efficiency through integration and the use of analytics.
Microsoft's booth was so crowded that it reminded me of its CES and Comdex exhibits. In addition to a display of its Surface tablets, the "device bar" featured laptops, tablets and handheld Windows 8.1 devices from Dell, Hewlett Packard, Lenovo, Panasonic and numerous other players.
"Last year at NRF, in my backpack I had the entire portfolio of Intel Windows 8 devices to show off in the booth," said Paul Butcher, a retail strategist at Intel, speaking at a session on the use of tablets in retail. "This year there was absolutely no way I could have done that. I'm talking about the range of devices available to you as business-minded individuals who need to make a decision about what type of device you're going to deploy."
Tracy Israel, general manager of Microsoft's worldwide retail segment, apologized to a standing-room-only crowd of attendees that it took the company this long to get to this point. "Our customers have been very patient with us," she said. "It's taken us a little time to get where we are. We [can now] enjoy a very healthy share of point-of-sale systems and handheld terminals."
At the booth, Microsoft showcased what it called a "connected fitting room" (developed by Accenture and Avanade for Kohls) that allows customers to select other merchandise from a touch display. It's designed so a sales associate with a Windows tablet is notified of the request to deliver the item to the customer so he or she doesn't have to leave the dressing room.
Also at the booth, partner FaceCake demonstrated an application that lets customers see how different products would look on them using a Kinect camera in a virtual dressing room. And RazorFish also demonstrated a pop-up store that would enable customers to design their own custom surfboards.
In many retail scenarios, customers are using Windows 8.1 Embedded, a "hardened" version of Windows 8.1, said Simon Francis, Microsoft's Windows Embedded U.K. enterprise lead, who walked me through the company's booth. The embedded version of Windows 8.1 has the same capabilities as the commercial implementation, though customers and partners can lock certain features out such as Internet Explorer or access to the Windows Control Panel. "A lot of these devices are going to be in front of the general public," said Francis. "So you need to lock it down."
Posted by Jeffrey Schwartz on 01/15/2014 at 2:30 PM0 comments
Among the many priorities IT pros have on their agenda for 2014, one is considering new employment opportunities.
According to a survey of Redmond magazine readers conducted early last month, 26 percent of you will look to change employers this year. That's the same figure of those who responded to last summer's annual salary survey. It's also a two-fold increase over our 2012 salary survey, where only 13 percent said they might look to change employers. An improving economy and a lower unemployment rate were key factors, while many IT pros are unhappy with their current compensation, among other factors.
However, according to a recent report, it may be more challenging finding that new job than you thought. The U.S. Department of Labor's monthly employment report Friday showed growth in jobs slowed sharply to a three-year low. Employers added only 74,000 jobs, falling way short of the 200,000 economists had forecasted.
It remains to be seen whether it was a year-end aberration or a sign that growth in the economy may be decelerating. IT experts have mixed opinions as to what this means for technology jobs. IT job growth is slowing, says Victor Janulaitis, CEO of Janco Associates, which tracks tech employment. Only 3,200 IT jobs were added in December, 15,900 in the past three months and 74,900 in 2013, Janco reported Friday after the Labor Department released its employment report.
"The employment data is not as good as the fall in the national unemployment rate suggests and it seems to be worse for IT pros," Januliaitis said in a statement. "If you factor in the participation rate, the true national unemployment rate would be around 12 percent. That data is causing many companies to consider whether they should expand IT staffs."
However others believe the worst may be over. While IT ranked fifth in job cuts last year, the rate of downsizing decreased 24 percent versus 2012, according to outplacement firm Challenger, Gray and Christmas, which forecasted on Friday that IT would be one of the largest areas of job growth this year. IT ranked third in hiring with 26,000 tech jobs in the pipeline. Another positive indicator: Forrester earlier this month said IT purchases will increase 6.2 percent this year, with the U.S. leading the way. Perhaps skewing last 2013's IT job growth rate numbers were major cutbacks by large employers in the tech industry including Cisco, Hewlett Packard and Intel, according to Dice.
Did last week's report make you feel more optimistic about your career options or do you think it may be more difficult to land a better job than you had anticipated? And for those in IT management who are hiring, are you moving forward with adding new positions this year? If so, where is your highest demand for IT expertise?
Posted by Jeffrey Schwartz on 01/13/2014 at 11:57 AM0 comments
After two decades of kicking off the annual Consumer Electronics Show with the opening keynote, Microsoft last year bid the largest tech confab in the U.S. adieu. Even with the first CES without Bill Gates or Steve Ballmer on stage, and no Microsoft booth in the exhibit hall, the company's presence still loomed large in Las Vegas this week.
A number of key Microsoft partner PC makers rolled out a surprisingly plentiful number of new tablets, convertible PCs, laptops and even some desktops running the recently released Windows 8.1 (and plenty of Android-based tablets). All the new Windows devices in the pipeline should substantially bolster Microsoft's client platform.
Asus, Hewlett Packard, Lenovo, Sony, Panasonic and Toshiba are among those that released new Windows 8.1 devices at CES. Dell was relatively quiet, having rolled out an extensive Windows 8.1 lineup in October. However it did introduce a gaming system from its Alienware division.
Though CES emphasizes consumer wares, many of the new Windows 8.1 devices are targeted at business and commercial users, especially now in the BYOD age.
One introduction that raised eyebrows at CES (as reported Wednesday) was the first Intel-based dual-boot convertible laptop/tablet that can run both Android 4.2.2 and Windows 8.1, though not simultaneously, from Asus. Asus' new Transformer Book Duet TD 300 got a substantial amount of buzz and now many are wondering whether other such devices will become a trend.
With so many new Windows 8.1 tablets and PCs at CES, it suggests Microsoft's Surface tablets haven't caused vendors and partners to abandon Microsoft's Windows for Android devices. That could still happen over time. But, so far, it apparently hasn't. Here are some products showcased at CES:
Panasonic Toughpad Is the FZ-M1
Always a favorite of those who require a device that can withstand rugged use is Panasonic's Toughbook line. The new Toughpad FZ-M1 is a 7-inch tablet that Panasonic says is designed to work in any condition.
The 1.2-pound Toughpad FZ-M1 is powered by an Intel Core i5 vPro processor and runs the 64-bit version of Windows 8.1. It comes with 8 GB of RAM, a 128/256 GB solid-state drive and a 1280 x 800 10-point multi-touch display.Panasonic claims a durability rating of MIL-STD-810G at a five-foot drop.
It also supports an optional dedicated GPS, barcode reader, NFC reader, SmartCard reader, 10-foot range RFID transmitters, magnetic stripe reader and multicarrier-embedded 4G LTE wireless connectivity. Due out this spring, the starting price will be $2,099.
Lenovo ThinkPad Tablet Edition
Lenovo continues to modernize the ThinkPad, which is now available in numerous sizes. The new ThinkPad 8 brings the form factor down to an 8.3-inch device with a 1920 x 1200 display. It is made of aluminum and can function in three modes: desktop, tent and tablet mode.
The ThinkPad 8 is powered by an Intel Atom processor and is available with up to 128 GB of storage, a micro USB 3.0 port and LTE connectivity. Pricing will start at $399. It will compete with the Dell Venue Pro 8. Asus also showcased a similar form-factor tablet, the VivoTab Note 8. It will top out at 64 GB of storage. Asus didn't disclose pricing and availability.
HP's Second-Generation Workstation
Hewlett-Packard launched the second version of its 27-inch HP Z1 desktop workstation. Due to ship in late January, the Z1 G2 starts at $2,000 and is targeted at CAD specialists, graphic designers and those who require compute-intensive performance.
The Z1 G2 is available with Intel Core and Xeon processors, ECC memory and RAID storage configurations. For those with more mainstream requirements, HP also launched the HP 205 and ProOne 400, the latter available with either a 19- or 21.5-inch display. The HP 205 comes in somewhat smaller at 18.5 inches and is powered by an AMD E-Series dual-core processor. It will start at a reasonable $400.
Sony Flips Again
Following up its fall launch of Flip PCs, Sony added the VAIO Fit 11A, an 11-inch iteration of its lineup. It is a convertible PC/tablet hybrid and compliments a line of systems in that family that include 13-, 14- and 15-inch systems. The 2.82-pound Vaio Flip PC will start at $799 and is slated to ship in late February.
Toshiba's Satellite and Tecra
If you're looking for a workstation-class Windows 8.1 mobile system, the Tecra W50 is designed for graphics-intensive applications. It's among the first to have a 15.6-inch Ultra-HD display with a 3840 x 2160 resolution. Ultra-HD digital displays have typically only been found in high-end televisions to this point.
The Tecra W50 is powered with an Intel Core i5 fourth-generation processor enhanced with an NVIDIA Quadro K2100M GPU and 2 GB of dedicated memory. One thing it will lack is a touch display. If that's a deal breaker, Toshiba also launched at CES a 4K display in its new Satellite P50t. Both will be available later in the year. Pricing wasn't disclosed.
That's just a handful of Windows 8.1 systems and devices to show up at CES. My colleague Scott Bekker at sister publication Redmond Channel Partner has showcased some others.
Posted by Jeffrey Schwartz on 01/10/2014 at 1:12 PM0 comments
While a number of partners used this week's Consumer Electronics Show in Las Vegas to launch a new crop of Windows 8 tablets and laptops, those same partners also launched new Android-based devices. But for those who want the best of both worlds, Asus announced at CES the first Intel-based dual-boot convertible laptop-tablet that can run both Android 4.2.2 and Windows 8.1, though not simultaneously.
Asus' new Transformer Book Duet TD 300 lets users switch between Android and Windows within 4 seconds, the company said. It's the first such system based on Intel's new dual-boot system-on-a-chip (SoC) processor. Like many convertible devices, the Transformer Book Duet is a laptop with a detachable display that converts into a tablet.
It remains to be seen whether customers are craving for tablets that can boot both operating systems but Intel's new CEO Brian Krzanich Tuesday evening said they do. "There are times you want Windows, there are times you want Android," Krzanich said in his first CES keynote as CEO. Intel's 64-bit SoCs "are the only ones that can offer that capability to seamlessly switch between Oses," he added. "You don't have to make a choice moving forward."
Asus' new Transformer Book Duet TD 300 is loaded with an Intel Core i7 processor with HD graphics, 4 GB of RAM, a 128 GB SSD and is available with a 1 TB hard drive. The company claims it can run twice as fast as tablets with ARM-based processors. Because it doesn't use OS virtualization, Asus said each operating system utilizes the full capacity of the processor. When running Windows, Asus said it will get 5 hours of battery life and 6 hours when running Android.
With a 13.3-inch 1920 x 1080 Full HD IPS touchscreen, Asus claims it exceeds Microsoft's viewing requirements for Windows 8.1, though it doesn't appear likely Redmond was looking for its partners to bring dual-boot systems to market. But if archrivals Microsoft and Google can each benefit from the emergence of dual-boot systems by taking share from Apple, Microsoft could pick up share it otherwise might not have gained from those who want Android devices. However, Google doesn't appear to need help from Microsoft, given the accelerating growth of Android.
The Transformer Book Duet will reportedly start at $599. Do you think there's a broad market for dual-boot Android-Windows convertibles or will this be a niche product?
Posted by Jeffrey Schwartz on 01/08/2014 at 12:37 PM0 comments
If there was any lingering doubt that Microsoft would name Alan Mulally to replace Steve Ballmer as CEO, Mulally has put that question to rest.
The Ford CEO intends to stay with the automaker through 2014, he told the Associated Press Tuesday afternoon. While Mulally was a favorite among Wall Street analysts, it became increasingly clear last month that Mulally was not headed to Redmond nor was he certain if he was still the top choice of Microsoft's search committee.
Keeping hope alive among Mulally proponents that he wasn't out of the running, he refused to say outright that he would turn down the job if it was offered to him when asked in December. But as I noted a few weeks ago when Microsoft extended its search, it appeared Mulally was a dark horse. Finally Mulally made that official.
Posted by Jeffrey Schwartz on 01/07/2014 at 3:11 PM0 comments
One of the biggest stories in Redmond last year was Microsoft CEO Steve Ballmer's unexpected announcement of his upcoming retirement. Whoever succeeds him will undoubtedly define the company's agenda in 2014 and beyond. It remains anyone's guess who Microsoft's board will name as the company's third CEO but it appears the only two to sit at the helm -- Ballmer and Founder Bill Gates -- are the reasons why the search is taking so long.
Gates of course is chairman of the board, while Ballmer is also a director and it remains unclear whether either or both will retain their seats. It's reasonable to presume they don't want to give up their current slots. That may be a key reason why many ideal candidates are uninterested, according to a Wall Street Journal piece over the weekend. The publication noted that no new CEO wants their two predecessors in a position to second guess every move they make.
Citing data from executive compensation firm Equilar, The Journal reported only eight companies in the S&P 500 Index have two former CEOs on their boards. That would certainly explain why a candidate like VMware CEO Pat Gellsinger or his predecessor Paul Maritz, once in the inner circle of Gates and Ballmer, might be unwilling to consider the job. Their presence on the board would certainly make life difficult for others such as Stephen Elop or Satya Nadella.
The counter argument for letting them remain on the board is that both Gates and Ballmer are key parts of Microsoft's DNA. Some stakeholders in Microsoft's future would see that as an asset, while others would consider it a liability.
There are several possible scenarios. They both could retain their seats (with Gates remaining chairman), Gates could step down as chairman but remain a board director or one or both of them could leave the board. Which scenario do you think would give the next Microsoft CEO the best chance of improving the company's fortunes?
Posted by Jeffrey Schwartz on 01/06/2014 at 12:06 PM0 comments
While Wall Street seems to want Microsoft to choose Alan Mulally as its next CEO, it's beginning to look more like that ship has sailed. Microsoft Lead Independent Director John W. Thompson, who also heads the search committee to find the next CEO, Tuesday revealed the search will continue into next year.
Technically, the search committee has plenty of time to make a decision. Ballmer gave his 12 months' notice back in August of his plan to retire. But most analysts and watchers have gone under the assumption that the board would announce a new CEO by year's end. Apparently realizing that won't happen, Thompson took the unusual step of saying so in a brief blog post that offered little evidence of where the committee was headed.
Some follow-up reports yesterday suggested the board wants someone from Silicon Valley with a strong background in technology. It's reasonable to assume, as Nomura Securities Analyst Rick Sherlund suggested, that the board hasn't offered Mulally the job -- though it hasn't ruled him out yet. It appears, however, that if it felt Mulally was the best candidate, Microsoft would have picked him by now. The fact that he hasn't committed to staying at Ford, which is irking the automaker's board, suggests he hasn't ruled out a move to Redmond if offered the position.
If by chance Microsoft has offered him the job and he's still dragging his feet, the board should fish or cut bait with him for the sake of both companies. One candidate with both tech and management chops that was under consideration, Qualcomm COO Steve Mollenkopf, fell off the list when the mobile processor vendor named him as its CEO.
Another outside favorite is Paul Maritz, the former CEO of VMware Inc. and now CEO of that company's spinoff, Pivotal. Not only did Maritz boost shareholder value for VMware during his stewardship of the company, he has a vision of technology few leaders have today. Maritz also was a former senior exec who spent many years in the inner circle of founder and Chairman Bill Gates and Ballmer. However, while this friendship may carry positive weight for Maritz, tipping the scales the other way is the fact that many of his talking points as CEO of VMware were to marginalize the value of Windows, both on the client side and in the datacenter.
While surely he could spin his way around that, it's a moot point. Maritz told Sherlund over lunch last week he's not interested. With Maritz not being an option, Sherlund has been talking up his longtime colleague and successor at VMware, Paul Gelsinger, who also has strong management and technology credentials. But Gelsinger may have his sights on the top job at VMware's parent EMC when its current CEO Joe Tucci retires.
Thompson said in his post that Microsoft has honed in on about 20 candidates. Wall Street may want an external heavy hitter but Microsoft may be best served by an insider like Satya Nadella. Just like making sure a new version of software is ready to ship, Microsoft (which we all know has a checkered past in that regard) is being deliberately careful on who will be only the third CEO in the company's history. On the other hand, uncertainty can't sustain Redmond for too much longer.
Posted by Jeffrey Schwartz on 12/19/2013 at 10:51 AM3 comments
Business users, field workers, students and anyone else looking for a mobile and functional tablet to run Office, handle e-mail, browse the Web and use various other apps almost anywhere should consider Microsoft's new Surface 2. Whether looking to get some work done on a long flight, at a local Starbucks or on the sofa while watching football, the Surface 2 is the best (relatively) low-cost portable unit for that purpose.
I've spent over a month with the new Surface 2, introduced in September and released in late October, and it's a nice evolutionary improvement over the original Surface RT. To be clear, just like its predecessor, the Surface 2 runs an improved version of the scaled-down version of Windows, now called Windows 8.1 RT. That means that if you are looking for a unit that must run traditional apps designed for Windows 7 or earlier, the Surface 2 is not for you unless you've checked the Windows Store and found an equivalent modern app developed for Windows 8.
Given the state of traditional Windows apps in the new Windows Store, there's a good chance at least some apps you use are not available -- at least for now. In some cases, like in the case of Adobe (noted last week), they may never come. Hopefully that will change and, depending on your app usage, you'll have to decide if that's a deal breaker.
If running a traditional Windows app on the go is a requirement, the new Surface Pro 2 has a nearly identical form factor to the RT model, though it comes loaded with an Intel processor rather than the ARM-based system-on-a-chip architecture. The Surface Pro 2 is somewhat thicker and heavier than the Surface 2 (2 pounds versus 1.5 pounds), and the Pro offers less (though vastly improved) battery life. And you'll pay at least double for the Pro (see Redmond magazine contributor Derek Schauland's take on the Surface Pro 2 here).
But even if all of your desktop or laptop apps aren't available in the Windows Store, that doesn't mean you should rule out the Surface 2. It simply means you shouldn't consider it as a replacement for your existing Windows PC (though that was never the intent of the Surface 2 or its predecessor). Rather it's a perfect companion device for common tasks like using Office to write, create and edit spreadsheets and work in PowerPoint. For many workers, that should suffice.
The Surface 2 I tested is the entry level unit, priced at $449. I used the Type Cover keyboard (at an additional $130 cost), which is now backlit, though a Touch Cover keyboard is also an option for $10 less. Having seen the Touch Cover, I prefer the Type Cover, which feels more like a real keyboard but that's really a matter of preference. It's foolish to get a tablet without some kind of cover. When you want to use it as a pure tablet, you can easily remove the cover and put it aside. But having some form of keyboard option makes sense, especially if you're using Office.
Powered by an ARM-based NVIDIA Tegra 4 quad-core processor and 2 GB of RAM, the entry level Surface 2 comes with a scant 32 GB solid-state flash drive for storage. But with the installed software, less than half of that capacity will be available for apps and data. Though a USB port will allow for additional storage, if you have your sights on installing lots of apps, you may want to spend an extra $100 for the 64 GB version, which, in reality, should have been Microsoft's entry level model.
Equipped with a perpetual Office 2013 license that includes Outlook, the Surface 2 offers good battery life, a crisp 1920x1080 HD display and performs reasonably well presuming you're not running too many apps at once. The Surface 2 has a very similar form factor to the iPad, though Apple's newest iPad Air is lighter. Even though you can also get an optional keyboard and Office-compatible apps for the iPad (but not Office itself, at least not yet, though many predict that will change in the coming year), the wider display on the Surface 2 seems to make it more suitable for work-related tasks such as working in Office or going through e-mail. The new backlit keyboard is a nice feature but you'll want to make sure to close it when it's not in use to save battery life.
The new dual-position kickstand also is a welcome addition to the new Surface, letting you find a suitable angle for working. I connected my small wireless Logitech mouse to Surface 2's USB port but if you spring for a Bluetooth-compatible mouse, that will free up the lone USB port. Of course, you don't need to use a mouse if you're willing to wean yourself off it. The keyboard does have a track pad or you can use the touch interfaces. I still find the mouse easier for certain tasks, especially when working with an Excel file or copy and pasting in Word, on the Surface 2's 10.6-inch display. However, I'm not sure I'd feel any different with a 20-inch touch display.
Over the past few years, when I go to meetings or attend all-day conferences, I typically take my aging ASUS Eee PC netbook, which runs Windows 7 and can't be upgraded to Windows 8x. The Surface 2 is much easier to carry and pop open on the fly. It is perfect when sitting down at an event or meeting to take notes, keeping an eye on e-mail, browsing the Web and using various social media apps.
While I like the Surface 2, if you already have an iPad, you're not going to want to pass it along to the kids just yet. Chances are you're not going to find all of your favorite iOS apps in the Windows Store. If you do, then you'll find little use for the iPad. Again, in most situations, I doubt that will be the case at this point.
Will that change? As I reported earlier this month, IDC says developer interest in the platform has risen by eight points in the most recent quarter. While that's good news, with 37 percent of developers now saying they want to build Windows apps, that's 35 points below developer interest level in Android and 50 points lower than Apple's iOS. Getting more apps into the new Windows Store ecosystem in the coming year will be critical to the success of the Surface 2 and fellow Windows-based devices that run on low-power system-on-a-chip platforms.
Let's face it though, no one is going to buy a device on the promise that more apps may appear in the future. You're going to consider it based on what it can do for you out of the box. If you're looking to ditch your heavy laptop and all you need is access to files, the ability to work in Office, browse the Web and have it work all day on a single charge (figure eight to nine hours), it'll get you through the day when you're away from the office. Microsoft also has said it will offer a keyboard with a built-in extra battery that will add 50 percent more battery life.
The fact that SkyDrive is integrated nicely into Windows 8.1 makes it easy to synchronize all of the files you use on it with your other systems, including your main computer. Though as I recently noted, it would be nice if SkyDrive had the same ease of use as Dropbox, which is also available as an app in the Windows Store (other popular services such as Box are available).
Some may lament it lacks built-in connectivity to cellular networks, though if you have a phone with a hotspot, it should hold you over when WiFi isn't available. It's likely versions with 4G connectivity will appear or you can also check out the new Nokia Lumia 2520, already equipped for the AT&T network.
There seems to be more demand for the newest crop of Surface systems as it appears they are hard to come by, Network World reported on Monday. Though it could be that's because Microsoft was more conservative in making supply available.
If neither the Surface 2 or Surface Pro 2 suit your needs, there's a slew of alternatives available from third parties such as ASUS, Acer, HP, Dell, Lenovo and Sony. You can bet they will have more consumer-grade and business-class systems in the coming year. Is a Surface 2 on your wish list?
Posted by Jeffrey Schwartz on 12/18/2013 at 10:45 AM0 comments
Looking to fill key gaps in both the technology it offers and its addressable market of backup and recovery solutions, Unitrends Monday said it is acquiring PHD Virtual.
Unitrends itself was acquired earlier this year by the private equity firm Insight Venture Partners, which also counts PHD Virtual as one of its holdings. By combining the two companies, Unitrends can target smaller companies and offer solutions for environments that are purely virtualized, a limitation of its appliance-based solutions.
PHD Virtual competes with the likes of Veeam and Acronis and sells to organizations with less than 100 employees with average deal sizes of about $3,000. Unitrends enterprise backup appliances are aimed at enterprises with 100 to 500 employees with deal sizes above $20,000. Unitrends competes against Symantec's Backup Exec, CommVault and Barracuda, said Mike Coney, Unitrends' CEO.
"We saw a real fit with PHD Virtual," Coney said. "Their customers are mostly virtual. Where they lose deals is with requests for physical appliances and where we lose deals is when there's a heavy concentration of virtualized environments." Coney noted that PHD Virtual also recently acquired Reliable DR, which brings the company into the disaster recovery-as-a-service market.
Coney is no stranger to the backup and recovery market. He was on the original BackUp Exec team at Veritas before Symantec acquired the company in 2005. So is an IPO in the works for Unitrends at some point? Coney said that's very likely. "Insight has a track record of bringing their companies public," he said. "You have to think that's part of the exit strategy."
Posted by Jeffrey Schwartz on 12/17/2013 at 3:30 PM2 comments
Health and Human Services Secretary Kathleen Sebelius today announced that Microsoft Executive Kurt DelBene will be taking over the struggling HealthCare.gov Web site. White House Press Secretary Jay Carney confirmed in a briefing today that DelBene will be a senior advisor reporting directly to Sebelius.
Aimed at providing entry to the insurance marketplace that is perhaps the largest signature effort of the Obama presidency, HeathCare.gov was a debacle from the day of its launch on Oct. 1. The HealthCare.gov site is pivotal to the success of the Affordable Care Act, commonly referred to as Obamacare, and its beleaguered launch is arguably one of the biggest failed IT efforts to date. At the time of its launch, the site repeatedly crashed and few were able to get into the healthcare exchange. Performance has vastly improved since then but the task is far from complete.
DelBene will take over management of HeathCare.gov from Jeffrey Zients, a management expert who was brought in to temporarily oversee the project. Once the transition is complete, Zients will be moving to his new position as director of the National Economic Council in February.
Microsoft said back in July (at the time of its largest reorganization in many years) that DelBene would be retiring from the company and gave no hint at the time at today's announced move.
DelBene is a 21-year Microsoft veteran and most recently served as president of Microsoft's lucrative Office division. During his tenure, he also oversaw development teams and, according to his bio, oversaw the Office engineering organization including Office desktop applications, Office Web applications, SharePoint, Exchange Server, Microsoft Office Communications Server (now Lync) and Office Labs. In addition he managed document and Web-page authoring and collaboration tools for Office.
Carney described DelBene as "uniquely suited" to overseeing HealthCare.gov, given his management roles at Microsoft, his prior stints as a management consultant with McKinsey and an engineer at AT&T Bell Labs.
Posted by Jeffrey Schwartz on 12/17/2013 at 10:46 AM0 comments
Half a year after former National Security Agency contractor Edward Snowden started to unleash classified documents that revealed surveillance of data provided by telecommunications and key cloud and Internet companies, the NSA's top brass spoke out for the first time. But detractors, some who don't believe the NSA's claims, argue the agency has only inflamed the situation, according to those weighing in on social media, blogs and comments added to various reports.
NSA officials gave their first extensive on-the-record interview with 60 Minutes, broadcast last night (transcript), in an effort to do damage control and correct what the NSA disputes as misinformation about some of Snowden's revelations, which have resulted in deep mistrust by users and IT pros (many of you included) of the privacy and security of their data. Critics came down on CBS for having correspondent John Miller conduct the interview, who was previously an intelligence official, for throwing softballs and a lack of outside analysis to question some of the NSA's claims.
General Keith Alexander, who leads the NSA and U.S. Cyber Command, joined by other agency officials, admitted to the damage incurred from Snowden's revelations. At the same time Alexander and Rick Ledgett, who is tasked with assessing the damage, spoke out in an effort to discredit Snowden and deny some of the claims he has made
Alexander insisted the NSA isn't reading the contents of e-mail and other online communications, nor is it listening to actual phone conversations. "There's no reason that we would listen to the phone calls of Americans," he said. "There's no intelligence value in that. There's no reason that we'd want to read their e-mail. There is no intelligence value in that."
The only information in the metadata that's analyzed is phone numbers dialed, the parties on the call and the time and day, Alexander said. Only trends that give probable cause are investigated further, he said. "We don't hear the call," he emphasized. "We don't see the names. [We see] the 'to-from number, the duration of the call and the date, time..." He continued by saying the NSA only passes on the specific phone numbers of those communicating with suspicious numbers to the FBI.
But Alexander did acknowledge that the NSA collects the 300,000 phone records of all Americans. Asked why, Alexander explained: "How do you know when the bad guys, who are using the same communications that my daughters use, is in the United States trying to do something bad? The least-intrusive way of doing that is metadata."
Furthermore, Alexander argued that if the NSA had the tools to analyze metadata prior to the September 11, 2001 attacks, it may have found evidence of the planned attacks before they took place. But privacy advocates argue accessing metadata isn't as benign as it sounds and is questionable, if not illegal. Others are concerned for the potential of future abuse.
Alexander also denied that they had direct links to the datacenters of Google and Yahoo, though the question of whether they had access to Microsoft's facilities, disclosed in July, never came up.
Whether you feel CBS let NSA whitewash its surveillance activities, these first remarks by agency officials underscored the damage Snowden caused them. In fact, how much undisclosed information Snowden still has is a mystery. The New York Times reported over the weekend that it is unknown due to the fact that he hacked firewalls, accessed data with other administrators' passwords and used screen scraping tools to gather data. That makes it possible that Snowden still has information that could have devastating consequences, Alexander acknowledged.
Ledgett didn't dispute the possibility that Snowden has 1.7 million documents in hand. If Snowden were to release that information publicly or give it to a foreign government, "it would give them a roadmap of what we know, what we don't know,and give them implicitly a way to protect their information from the U.S. intelligence community's view," Ledgett told Miller.
That notion has led to a debate as to whether the U.S. should give Snowden immunity from prosecution in exchange for returning home to answer questions. Ledgett believes "it's worth having a conversation about," with assurances that all data are secured, while Alexander is against that. "I think people have to be held accountable for their actions because what we don't want is for the next people to do the same thing," Alexander said.
Joined by other NSA officials, the agency also described what it is doing to avoid cyber attacks by foreign nations, which it says could do major damage include bringing down the nation's power grid and financial system. During the broadcast, the NSA revealed it foiled a plot to unleash a virus that would render PCs to a "brick." The attack, which is said to have emanated from China, would have come in the form of an e-mail notifying users of an important software update, the NSA revealed. Some of its 3,000 cyber analysts tasked with foreseeing such activity caught it before it could do any damage.
It's unfortunate 60 Minutes didn't let critics weigh in in its report but not surprising, given it let Amazon.com CEO Jeff Bezos show, on the eve of "cyber Monday," a video simulation of drones that he said will someday deliver packages to customers' doorsteps. On the other hand, last night's broadcast did showcase the agency's thousands of highly skilled engineers and offered a glimpse of the NSA, albeit cleansed, while keeping an important discussion in the spotlight.
As we close the books on 2013, Snowden's leaks were one of the top IT stories of the year and epitomized the power of a rogue systems administrator. Whether or not you see Snowden as a hero or a traitor, his revelations have forced IT and business decision makers to rethink how they encrypt their data. That will be a key issue in the coming year.
Posted by Jeffrey Schwartz on 12/16/2013 at 1:21 PM0 comments
One of the keys to success for Microsoft's Windows Store effort will be getting major traditional software players to develop new modern apps. If you're expecting to see Adobe's Dreamweaver or Photoshop as an app in the Windows Store, that's not in the cards. And it's not because Adobe is ignoring the shift to mobility.
Adobe's move to go all cloud earlier this year (its software model moved from offering one-time license fees to subscription-based software as a service) gave little room to offer its wares in an app store. Adobe believes its new Creative Cloud is the best path to supporting mobile devices as well as traditional PCs and Macs.
I reached out to Adobe recently to see if it had any plans to offer any of its apps in the Windows Store and a spokesman said no. "The latest versions of Adobe's creative pro offerings are available only through Creative Cloud," he said. "We do not have any current plans to release CC tools outside Creative Cloud."
When Adobe announced it will force users of its design, Web development and marketing tools from perpetual one-time licenses to cloud-based subscriptions back in May, customers were outraged. But the move doesn't seem to have hurt the company, which yesterday reported it has 1.44 million subscriptions. That surpassed expectations of just 1.25 million subscriptions.
The way the company looks at it, it has blown past its forecast, thanks to higher-than-anticipated adoption by enterprise customers, CEO Shantanu Narayen told CNBC this morning following yesterday's fiscal fourth quarter and year-end earnings report. At the same time, revenues for the quarter ($1.04 billion) were down 9.7%. Year-end revenue of $4.1 billion was down 6.8% from $4.4 billion.
Adobe stock was trading 5% higher this morning, apparently on investors' beliefs that the company's Creative Cloud transition is working for Adobe. "Adobe employees have embraced the cloud as a much better canvas in order to do their innovation," Narayen told CNBC. "I think it's not just Adobe, but you'll find every single packaged software company embrace and adopt the cloud."
Looking at the company's results, some analysts now say Adobe is "leading the charge" to the cloud in terms of mainstream ISVs who have made a wholesale shift to the cloud. That said, does the absence of Adobe apps in the Windows Store make Windows tablets less appealing to those who live in the Adobe universe? Or are Windows 8 tablets still suitable for use as with Web-based SaaS solutions from Adobe, Salesforce.com and others, in addition to Windows Store apps?
Posted by Jeffrey Schwartz on 12/13/2013 at 2:27 PM0 comments
Microsoft today is taking a step forward to advance its Windows Azure infrastructure by launching its new Cloud OS Network. The company now has 25 global partners that will offer cloud services that are effectively compatible with Windows Azure and the latest combination of Windows Server and System Center running in customers' datacenters.
The Cloud OS Network will let organizations create hybrid clouds by extending their Windows Server datacenters to Windows Azure and/or any of Microsoft's Cloud OS Network providers. When Microsoft introduced the Cloud OS term last year upon the release of Windows Server 2012 and System Center 2012, many criticized it as the company jumping into the latest buzzword.
Microsoft indeed was laying the groundwork by positioning Windows Server and System Server as a platform that would let IT managers add capacity to their datacenters by bridging their infrastructures to the public cloud to create a hybrid cloud. But the pieces of Cloud OS weren't there at the time.
This year Microsoft has made some steady progress with the release of Windows Azure Infrastructure Services and the R2 upgrades to Windows Server 2012 and System Center 2012. With a major upgrade to Hyper-V, observers said Microsoft finally had a competitive virtual machine.
Another key component Microsoft added with the October R2 wave was the Windows Azure Pack, a free download that adds Windows Azure functionality to Windows Server by providing a self-service portal for managing instances and various services including virtual machines, Web sites and platform scaling.
By launching the Cloud OS Network, Microsoft is extending the scale and reach of this cloud platform. With these 25 new partners, the Cloud OS Network adds 425 datacenters in 90 markets around the world that will manage over 2.4 million servers and 3 million customers, according to Microsoft.
The new partners include Alog, Aruba S.p.A., Capgemini, Capita IT Services, CGI, CSC, Dimension Data, DorukNet, Fujitsu Finland Oy., Fujitsu Ltd., iWeb, Lenovo, NTTX, Outsourcery, OVH.com, Revera, SingTel, Sogeti, TeleComputing, Tieto, Triple C Cloud Computing, T-Systems, VTC Digilink and Wortmann AG.
Piers Linney co-CEO of U.K.-based Outsourcery told me that the Windows Azure Pack indeed "provides one pane of glass" between a customer datacenter, Windows Azure and his company's Windows Server-based cloud hosting service. Improvements in network infrastructure will provide smoother migrations among the three (Outsourcery also sells Windows Azure from Microsoft to supplement infrastructure it offers).
Microsoft has already invested substantially in its own Windows Azure infrastructure, and extending the same platform to partners gives the company's hybrid cloud strategy much more substance. For example companies in the U.K. have data sovereignty issues with certain information; hence it has to reside on its soil. Yet in cases where that's not an issue, it can supplement its services with Microsoft's new Windows Azure Backup Services.
Linney said he can also provide turnkey services that Microsoft can't such as Office 365 and Lync while offering a mixture of its own cloud hosting and Windows Azure. "We will increasingly create hybrid solutions for all three [customer datacenters, its service provider cloud and Windows Azure] but the solution includes different elements,"Linney said. "Typically we sell Office 365, our own service provider solution, and we integrate them with Azure. Different solutions require different infrastructures and different designs."
The thinking is there's enough for everyone and it gives customers more options. On the one hand it puts Microsoft in competition with these providers but it's no different than the numerous third-party SharePoint and Exchange providers that compete with Office 365, or for that matter Microsoft offering Surface tablets that compete with its longtime OEM partners.
This concept of offering a global service and augmenting it with hosting partners is hardly unique. It's the same model VMware has employed with its hybrid cloud service bringing partners into the fold. And the OpenStack camp supported by IBM, HP, Rackspace and numerous others has a similar model.
The race by all these camps looking to catch up with Amazon Web Services will be to gain scale and convince IT that they have choice and will not be locked into any one provider. For Microsoft's Cloud OS Network to succeed, it will need many more partners. Microsoft said that's in the works.
Posted by Jeffrey Schwartz on 12/12/2013 at 2:15 PM0 comments
As Steve Ballmer prepares to step aside as Microsoft's second CEO after a tumultuous 13-year tenure, his legacy may take years to fully appraise. Since announcing he would be stepping down in late August, some have joyously celebrated a long-awaited change in leadership while others feel, despite some key missteps, that he is worthy of praise for overseeing huge growth during difficult economic times and for making Microsoft a leader in the enterprise.
Ballmer acknowledged his hits and misses with longtime Microsoft watcher and straight-shooter Mary Jo Foley, a Redmond magazine columnist and author of the popular ZDNet All about Microsoft blog. Perhaps no Microsoft outsider knows the innards of Redmond better than Foley and even insiders have learned a thing or two about their company from her over the years. Foley's proficiency for unearthing Microsoft news is well known at all levels of the company. Consequently, Ballmer has avoided sitting down with Foley for two decades -- not for lack of trying on her part -- until last month.
Among the revelations in her interview, which appears today in Fortune magazine, includes the fact that Ballmer had a heavy hand in resolving Microsoft's antitrust litigation in 2000, its push to make Xbox a leading gaming platform and, perhaps most important, his dogged pursuit of the company's enterprise business, which has become a key source of revenue and profit growth.
Regardless how you feel about Ballmer, the company's profit tripled on his watch. At the same time, Ballmer botched Microsoft's Longhorn effort and ultimately the Windows Vista release. Following that debacle, Ballmer failed to accelerate the company's move into the mobile era and now the company is struggling to keep Windows relevant.
A poll of Redmond readers in September after Ballmer's retirement was announced showed 10 percent felt he did an excellent job as CEO, 34 percent said he did a good job, 35 percent believed he was an average CEO and 21 percent gave a poor rating.
Those who commented at the time were mostly critical. "Anyone with a pulse could have ridden that cash cow," said one. "After Gates, Ballmer was a manager, not a leader," argued another. Yet many respondents had more positive assessments. "I think the products introduced, along with the financial performance of the company says it all," a commenter said.
Perhaps the most salient comment I've heard about Ballmer was his inability to make wise management decisions in a company beleaguered with fiefdoms that in many cases rendered innovations to the backburner. As one reader concluded,"...he had command of so much talent and didn't use it wisely."
In her interview, Foley has lots of tidbits worth reading about Ballmer, both in Fortune magazine, and in her All About Microsoft blog, where he recounts and laments the Longhorn debacle. And of course you can find her latest Redmond magazine column, where she looks at the "10 Biggest Surprises of 2013," here.
Posted by Jeffrey Schwartz on 12/11/2013 at 12:54 PM3 comments
Microsoft will be looking to create some consumer traction for Windows 8.1 devices with a new holiday themed sale. Its promotion, called "12 Days of Deals," kicked off this morning with a Dell Venue 8 Pro. Normally priced at $299, this door buster was listed at $99 for the first 20 customers at each store and online.
At just $99, it's a steal! Microsoft also promised after the first 20 people got their $99 tablets, it would offer more at $199 until they ran out. Even though it was a bait-and-switch, $199's not bad price so I figured I'd check it out. Since the store was scheduled to open at 10:00 a.m., I figured I'd get there at 9:30 guessing I'd face either a really long line or no crowd at all since the deal was not widely advertised.
I tried to grab one on the store's Web site right after midnight but the site was unavailable due to the demand. In person, it turned out the line had about a dozen people on it but apparently the store quietly opened at 8:00 a.m., so I was out of luck for the $99. I learned the line began forming at 3 a.m. this morning but it would take more than a deal like that to get me on any line at that hour.
I decided $199 for a tablet running Windows 8.1 Pro could be compelling if it performs reasonably well. The recently released Dell Venue 8 Pro has an 8-inch IPS HD multi-touch display (1280x800) powered by an Intel Atom processor (the Z3740D with 2 MB cache and up to 1.8 GHz quad core), 2 GB of RAM and 32 GB of storage (with support for 64 GB of additional storage by adding a MicroSD card). It also comes with Office Home and Student 2013.
Since I have 14 days to return it, I'll report whether it's a keeper or if I decide to bring it back! If you're thinking of trying to snag one for $199 at the online Microsoft Store, forget it. A message on the site says it's sold out.
If you've tried out the Dell Venue 8 Pro, how do you like it?
Posted by Jeffrey Schwartz on 12/09/2013 at 1:09 PM1 comments
Google this week became the latest major player to launch an infrastructure-as-a-service (IaaS) cloud offering with the general availability of the Google Compute Engine. In so doing, Google is now challenging other major providers of IaaS including Amazon Web Services, Microsoft, Rackspace, IBM, HP, AT&T, Verizon and VMware.
But if you're looking to provision Windows Server in Google's new cloud, you'll have to wait. Right now Google Compute Engine doesn't support Windows Server or VMware instances. During the preview, launched in May, Google Compute Engine only supported Debian and CentOS. Now that it's generally available, Google said customers can deploy any out-of-the-box Linux distribution including Red Hat Enterprise Linux (in limited preview now), SUSE and FreeBSD.
Despite shunning Windows, at least for now, it's ironic to note that one of the leaders of Google Compute Engine also was a key contributor to Microsoft's original .NET development team over a decade ago. Greg DeMichelle, director of Google's public cloud platform, was responsible for the overall design and feature set for Visual C# and C++ and a founding member of the C# language team.
After leaving Microsoft, DeMichelle joined the research firm Directions on Microsoft and also wrote a column for Redmond sister publication Redmond Developer News magazine, where I was executive editor several years ago. (RDN was folded into Visual Studio Magazine in 2009). I reached out to DeMichelle but haven't heard back yet but I do hope to catch up with him and hear more about Google's plans for supporting Windows -- or lack thereof.
Some analysts believe despite Google's late entry, it will be a force to be reckoned with in the IaaS world. In a blog post Monday announcing the launch, Google pointed to several early customers including Snapchat, Cooladata, Mendelics, Evite and Wix. Google reduced the cost of its service by 10 percent and DeMichelle made no secret in an interview with The New York Times that he believes Google is better positioned to take on Amazon Web Services, where he briefly worked prior to joining Google earlier this year.
Like Microsoft, Google entered the enterprise cloud fray years ago by offering a platform as a service (PaaS), known as Google App Engine. Monday's official release of Google Compute Engine means customers can now deploy virtual machines and stand-up servers in its public cloud.
Google is touting the fact that using live migration technology it can perform datacenter maintenance without downtime. "You now get all the benefits of regular updates and proactive maintenance without the downtime and reboots typically required," Google VP Ari Balogh wrote in Monday's blog post. "Furthermore, in the event of a failure, we automatically restart your VMs and get them back online in minutes. We've already rolled out this feature to our U.S. zones, with others to follow in the coming months."
Galogh added Google is seeing demand for large instances to run CPU and memory-intensive applications such as NoSQL databases. Google will offer 16-core instances with up to 104 GB of RAM. The company is now offering those large instance types in limited preview only.
As I noted, Google has lowered the price of its standard instances by 10 percent over the price it offered during the preview period. It also lets customers purchase capacity in increments of 10 minutes, according to its price list. With Google now officially in the game, 2014 promises to be a telling year as to which of the major providers can give Amazon a run for its money. But unless Google introduces Windows Server support, it'll miss out on a key piece of the market.
Posted by Jeffrey Schwartz on 12/06/2013 at 12:06 PM3 comments
The mantra for 2014 will be "put up or shut up" when it comes to achieving IT revenue growth and market position in the coming year. That was a key theme outlined by IDC chief analyst Frank Gens during a one-hour webcast yesterday to discuss the influential market researcher's annual worldwide IT forecast.
Spending on IT technology in 2014, excluding telecommunications services, will grow 5.1 percent to $2.1 trillion, which represents a slight uptick over the current year, Gens said. In the coming year, IDC is forecasting a continued move to what it calls the "3rd Platform," centered around mobile devices and the migration to cloud architectures with substantially increased investments in enterprise social networking tools and technology that lets users mine big data.
"2014 will be all about battles across this platform," Gens said. "The past five years of the third platform build out has been all about laying the infrastructure and developer platform foundations. This next chapter is about fostering an explosion of innovation on that foundation, with hundreds of thousands to millions of new killer apps and solutions."
Recalling Microsoft CEO Steve Ballmer's "developers, developers, developers, developers" rant from years ago, Gens emphasized during the one-hour call that indeed winning over developers will be critical for those who are going to survive in the coming decade. Ironically for Microsoft, winning over developers will be critical if it's going to be a player in the new mobile era.
Microsoft has about a year to win over developers or it will be doomed in the mobile market, Gens said. The good news is developer interest in the new Windows platform has risen by eight points, according to IDC's latest Appcelerator report. However only 37 percent of developers say they are very interested in developing mobile apps for Windows, still 35 points below Android and 50 points below Apple's iOS. Microsoft honestly needs to double that interest level within the next 12 months, or it could be game over," Gens said.
Increasing sales of tablets will continue to take a bite out of the PC market, which will continue to slide by 6 percent. Tablets will grow by 18 percent and smartphones 12 percent. Mobile devices will outsell PCs by two and a half to one, Gens said.
Cloud spending, which includes service providers, infrastructure and software will grow 25 percent reaching $100 billion. More than a third (35 percent) of that spending will be on cloud service providers and shared hosting facilities. Just like mobile, cloud providers will fight for developers to support their platforms, Gens noted. "Over the next four years, we will see a tenfold increase in the number of apps in the cloud, driven in part by a tripling of the number of developers and contributors to cloud app ecosystems," he said. "Two-thirds of these new apps will have an industry specific or a role specific focus."
With the amount of digital data growing 50 percent in 2014, users will create 6 trillion terabytes, or 6 zetabytes of data. That will fuel 30 percent growth in infrastructure and tools to mine big data, exceeding $14 billion. IDC is also predicting that in the next three years, 80 percent of the most successful apps will leverage large data streams. Demand for big data and analytics skills will outstrip supply, Gens said.
While many enterprises continue to assess whether they'll see any value by investing in social networking, IDC is predicting within the next three years, 80 percent of Fortune 500 will use it as a key foundation for marketing, selling and maintaining community, up from 30 percent today.
Social networking will also increasingly invade product and service development, according to Gens. By 2016, IDC forecasts 60 percent of the Fortune 500 will deploy social-enabled platforms, solutions that gather input from their communities of customers, partners and other components of their supply chains. To enable that, IDC predicts in 2015 the key social platforms will converge and merge with the major cloud platform-as-a-service (PaaS) clouds.
It stands to reason the intense competitive environment in IT will not let up in 2014. How does IDC's forecast for 2014 line up with your predictions?
Posted by Jeffrey Schwartz on 12/04/2013 at 2:04 PM0 comments
Microsoft's CEO search committee reportedly is honing in on Alan Mulally and Satya Nadella as the top two candidates to succeed Steve Ballmer.
A report by Bloomberg on Thursday said the committee is leaning toward Mulally, now CEO of Ford, and Nadella, who oversees Microsoft's enterprise and cloud business and is well respected within the company. Sources told Bloomberg that internal candidate Tony Bates and Nokia former CEO Stephen Elop "remain in the mix," though are less likely.
The thinking of the committee remains "fluid," according to the report, meaning any candidate could still float to the top. The committee has aimed to wind down its search by year's end but the process could go into next year, according to the report.
Based on various reports over the past several months, Mulally appears to remain the favorite because of the way he parachuted into Ford last decade and brought it back from the brink, despite his newcomer status to the auto industry (he was previously CEO of Boeing where he rose through the ranks). As I noted back in September, Mulally has already advised outgoing CEO Steve Ballmer and helped him architect the One Microsoft strategy modeled in part after One Ford.
Critics argue just because he was able to turn Ford around doesn't mean he can do the same for Microsoft. Many take issue with Mulally's age (68) as well. But perhaps the committee is considering a scenario where Microsoft brings Mulally in for a few years, while naming Nadella president and grooming him as heir-apparent?
The other issue is it is not clear if Mulally wants to, or can, leave Ford in the midst of its own transition. Because Mulally hasn't emphatically ruled out heading to Microsoft, he remains in the mix. But if he does shut the door on leaving Ford, then perhaps Nadella will get the nod?
Posted by Jeffrey Schwartz on 12/02/2013 at 2:55 PM0 comments
On this Cyber Monday, if you were hoping to find a good deal on a Windows 8 PC and/or tablet you'll have to search long and hard. And even those that may appeal to cost-conscious shoppers are already sold out.
In an apparent effort to clear out inventory of its first-generation Surface devices, Microsoft slashed the price of its Surface Pro to $649 for the version equipped with 64 GB of storage -- down from $799. Unfortunately it's sold out. Though if you want the beefier Surface Pro with 128 GB of storage it was still available this morning for $749 (down from $899) at the Microsoft Store. That's $250 less than the Surface Pro 2 and you will sacrifice battery life and performance if you believe then the savings are worthwhile.
If you're looking for a hot deal on the first-generation Surface RT, Best Buy had them listed at an attractive $199. The bad news is they're sold out. Microsoft is offering the Surface RT for $299 (down from $349), though it's a refurbished version. The newer Surface 2s cost $449.
The only PC equipped with Intel's 4th generation (Haswell) processor at the Microsoft Store is HP Pavilion TouchSmart 15-n011nr touchscreen laptop offered as a Cyber Monday deal. It's listed at $499, which Microsoft claims is $200 off the regular price. It has a 15.6-inch touch screen display, an i5 processor, a 500 GB hard drive, 4 GB of RAM and battery life of six hours.
Some other deals tweeted by Microsoft Sales Excellence Program Manager Eric Ligman include the Dell XPS 18 Touchscreen All-in-One for $699 (down from $1,349) and the ASUS VivoTab Smart ME400C-C2-BK touchscreen tablet reduced $100 to $299 -- but alas they too are sold out. Others, touted as deals, are really the same prices they were advertised at in the past such as the New Dell Venue 11 Pro (64 GB). Also beware of low-cost PCs that don't have touch displays. Whether or not you think you'll ever use the touch features, it makes no sense to buy one without a touch interface. At some point you will need it.
If you're looking for a Cyber Monday deal on a Surface 2 or Surface Pro 2, good luck! If you see any deals on Windows 8 PCs and/or tablets, feel free to share them.
Posted by Jeffrey Schwartz on 12/02/2013 at 2:56 PM3 comments
Yesterday's latest Windows Azure cloud crash, caused by a DNS failure, overshadowed an upgrade to the service and briefly interrupted Microsoft's much-anticipated Xbox One launch last night.
The malfunction apparently brought down portions of the Xbox Live service on the eve of its midnight consumer unveiling. Microsoft is touting the Xbox One release as its most significant gaming launch to date. Fortunately for Microsoft, the outage's impact in Xbox Live didn't lead to major headlines that could have outshined last night's midnight launch.
As speculated, a DNS failure on the management servers outside of Windows Azure indeed was the cause yesterday's failure, Microsoft corporate VP Scott Guthrie confirmed in a tweet last night. "No -- Azure is not having issues (customer apps continue to run fine). The problem is a DNS name server issue outside of azure [sic]," the tweet read.
In addition to Xbox Live inconveniently going down on the eve of the launch of Microsoft's first new upgrade of its Xbox console, Office 365, Outlook.com and SkyDrive also experienced failures.
Yesterday's failures also overshadowed several key upgrades to Windows Azure that Guthrie announced yesterday on his blog including:
- BizTalk Services: General Availability Release
- Traffic Manager: General Availability Release
- Active Directory: General Availability Release of Application Access Support
- Mobile Services: Active Directory Support, Xamarin support for iOS and Android with C#, Optimistic concurrency
- Notification Hubs: Price Reduction + Debug Send Support
- Web Sites: Diagnostics Support for Automatic Logging to Blob Storage
- Storage: Support for alerting based on storage metrics
- Monitoring: Preview release of Windows Azure Monitoring Service Library
Microsoft and its key rivals are all in an aggressive race to gain ground in cloud computing on Amazon Web Services. Of course Amazon has had its own share of embarrassing outages.
Presuming yesterday's outages are remediated, as the Windows Azure Service Dashboard indicated this morning, yesterday's failure will be added to the growing annals of disruptions. But it also adds fuel to the fire for opponents of using Windows Azure or any cloud service.
Posted by Jeffrey Schwartz on 11/22/2013 at 10:58 AM0 comments
Salesforce.com announced Salesforce1, its new sales, marketing and service cloud-based platform, at the company's annual Dreamforce conference in San Francisco this week. Salesforce.com operates the largest software as a service (SaaS) cloud platform and this new addition aims to focus on social features, while making its apps and those of its large ecosystem of ISVs suitable for mobile devices.
Salesforce1 is also architected for the notion of cloud-connected devices and introduces a new application infrastructure designed to enable developers to build apps with social interfaces that are designed for mobility. The company said the new platform has 10 times more APIs and services.
The new community oriented Salesforce1 is available to all customers of the Salesforce CRM and Salesforce Platform. The Salesforce Mobile and Salesforce Admin apps are available in the Apple App Store and on Google Play.
"It's the world's first CRM platform for everyone -- for developers, for ISVs, for admins, for end-users and, most of all, for your customers," Benioff said on the company's third quarter earnings call, according to a Seeking Alpha transcript. "So you can go social, mobile, cloud and get connected."
Also at Dreamforce, Salesforce.com and Hewlett Packard inked a deal to let customers build virtual instances of the Salesforce CRM platform. Using HP's "Converged Infrastructure" of servers, storage and network gear, the companies will collectively build the Salesforce "Superpod."
"The Salesforce Superpod will allow individual customers to have a dedicated instance in the Salesforce multi-tenant cloud," Benioff said in a statement announcing the deal.
However Salesforce will host the Superpods in its own datacenters and not HP's. In fact, the Superpods are identical to the existing 15 pods in Salesforce datacenters used to host the company's CRM platform, InformationWeek reported. The key difference is that Salesforce will equip the Superpods with HP infrastructure.
Furthermore Salesforce is only offering the Superpods to the largest of enterprises, the InformationWeek report pointed out, adding that it's intended for those who have governance and security requirements. "For the vast majority of customers, this is not appropriate," he reportedly said. "But there are customers who want to go to another level."
Posted by Jeffrey Schwartz on 11/21/2013 at 8:19 AM3 comments
With last month's launch of Windows 8.1, the new Surface Pro 2 and the Windows RT-based Surface 2, Microsoft has made its SkyDrive service a key component of the company's "devices and services" strategy. The concept is great but the execution falls short because SkyDrive isn't as easy to use on any device as Dropbox.
That's a major problem and one I believe Microsoft must fix sooner than later. Indeed time is of the essence. Dropbox is reportedly on the verge of securing a whopping $257 million in financing on top of the $250 million it already has raised, Bloomberg Businessweek reported Monday. Dropbox officials believe the company's market cap is worth $8 billion, according to the report. The company has 200 million users, though a vast majority of them use the free service. Nevertheless Dropbox's revenues have grown from $12 million in 2010 to $116 million last year and it's estimated it'll exceed $200 million, The Wall Street Journal reported this week.
Microsoft has offered its SkyDrive service for many years and those who were fortunate enough to sign up before April of last year secured 25 GB of capacity for free before the company slashed the amount of complimentary capacity down to 7 GB. Even now, the 7 GB limit is more than three times more generous than the 2 GB limit of Dropbox, though you can receive incremental promotional upgrades. I've managed to up my free Dropbox capacity to 5 MB.
All things being equal I'd rather use SkyDrive as my default personal cloud storage provider. Its integration with Windows 8.1, Office 2013 and Office 365 (which Microsoft says is on a 1.5 million user run rate) make it an ideal way of synchronizing documents across multiple devices and PCs. It also makes the latest versions of Windows and Office quite compelling. Enterprise users with SharePoint Online can use the even more manageable SkyDrive Pro, but that's a separate story.
Unfortunately all things aren't equal. Though close, SkyDrive is no Dropbox -- at least not in its current form. Perhaps the biggest downside to SkyDrive is its interface on the current crop of devices and on Windows 8.1. The Dropbox app on Apple's iOS and Windows 8.x is much easier to use as it displays files and folders the way users are accustomed to using the Windows Explorer model. SkyDrive doesn't. It renders files as icons. While you can search for content, good luck trying to sort files. In fact, the best way to organize files is by using the traditional Windows desktop.
Of course, one way around that is to use Windows Explorer in Windows 8.1, which does provide a good view of all your files. But that defeats the purpose of using the modern app and it isn't even an option with non-Windows devices.
At the same time, there are some key benefits to SkyDrive versus Dropbox, as Microsoft points out, including remote access and the ability to edit and add notes. And Microsoft makes it easier to do certain tasks like attaching a file to a message in Mail from SkyDrive, which isn't easily done with Dropbox.
Still, I find it easier to find files in Dropbox than SkyDrive and at the end of the day, that's what matters. Microsoft needs to address this in its apps if it wants to appeal to those happy with Dropbox. Moreover, there's no shortage of alternative personal cloud services from the likes of Apple and Google as well as those already reaching out to enterprises such as Box, which also has raised a boatload of funding and has a sizeable installed base.
Also rest assured Dropbox isn't sitting still. The company last week announced Dropbox for Business, which addresses a key objection to the free service: the lack of IT control and questions about security. Dropbox could be an attractive acquisition target for Microsoft, Google, Apple and even Amazon. The latter could be especially attractive as Dropbox currently hosts its infrastructure on Amazon Web Services Simple Storage Service S3.
But Microsoft doesn't need to shell out the billions it would take to acquire Dropbox.All it needs to do is make SkyDrive's user interface more flexible in its modern apps across all platforms.
What's your preferred personal cloud storage service?
Posted by Jeffrey Schwartz on 11/20/2013 at 12:23 PM3 comments
Microsoft's decision to do away with its so-called "rank and yank" method of evaluating the performance of its employees (made famous by GE's former CEO Jack Welch) is Redmond's latest effort to get them to work more closely toward CEO Steve Ballmer's vision of One Microsoft.
It's no secret that the siloes between divisions in Microsoft have led to bitter disputes over technical and product direction. Critics argue those rivalries and fiefdoms helped pave the way for companies such as Amazon, Apple, Google, Salesforce.com and VMware to lead or eat into markets where Microsoft once had an edge. How the notion of employees being ranked played into those rivalries is hard to say. But removing employee ranking should reduce the Survivor mentality it aims to foster. Experts also argue companies that don't have rigid employee ranking processes are more attractive to talented developers. Removing employee ranking could also help retain valued employees. Of course the end goal is making all Microsoft employees more focused on customer needs.
The One Microsoft reorganization aimed to bring development, sales and marketing with a common goal and it appears this latest move is an outgrowth of this transition. The irony of One Microsoft of course is that it's modeled after One Ford, which the auto-giant succinctly describes as One Team, One Plan, One Goal. As I noted yesterday, Ballmer has called upon Ford CEO Alan Mulally for advice on how to turn Ford around. Of course it's also intriguing given that Ballmer and Chairman and Founder Bill Gates are said to want Mulally to take the reins of Microsoft.
Does removing "rank and yank" further stack the deck for Mulally? That could be one way of looking at it but regardless who becomes Microsoft's next CEO it's in his or her interest to have employees who are on the same page. Only time will tell to what extent this will accomplish that or if a new CEO will have a different philosophy for evaluating employee performance.
Posted by Jeffrey Schwartz on 11/19/2013 at 12:40 PM0 comments
When Microsoft issued the stunning news that longtime CEO Steve Ballmer would retire, some observers questioned whether he jumped or was pushed. For the first time Ballmer answered the question with graphic detail in an apparent effort to etch his legacy in stone.
In his uncharacteristically self-effacing interview with The Wall Street Journal late last week, Ballmer maintained the decision to leave was his, which he made while in London back in May. Well aware Microsoft needed to change faster or risk becoming marginalized by Apple, Google and others, Ballmer recalled reaching an inflexion point that Microsoft would be able to change faster without him.
"At the end of the day, we need to break a pattern," Ballmer told The Journal. "Face it: I'm a pattern."
Later that month Ballmer set the wheels in motion to inform the board. Also weighing in was lead director John Thompson, the onetime CEO of Symantec, who had made clear to Ballmer in January Microsoft needed to embrace change at a much more accelerated pace.
Ballmer recounted how he met with his close friend Alan Mulally, the CEO of Ford who is a candidate to succeed Ballmer, though the automaker has stated its chief will stay put through 2014. During that Christmas Eve meeting at a Starbucks near Seattle, the two talked for hours about Microsoft's new "devices and services strategy" and how Mulally turned around Ford by implementing a more team-oriented approach. Looking for a way to overhaul Microsoft, Ballmer saw that the team-oriented model would help to eliminate the legendary siloes that have held the company back. Ballmer then changed his management style to fit with this new idea.
It is well-known Ballmer didn't want to retire until his youngest son graduates in 2017. At the time of his retirement announcement, Ballmer said bringing in a new CEO in the midst of a transition might not be in Microsoft's best interests.
The report is a fascinating story of how Ballmer fell on his sword for the good of the company he loves so much. That may very well be how things played out. On the other hand, a skeptic could argue if the board (with or without support from founder and chairman Bill Gates) did force Ballmer's hand -- wanted to spare one of its largest champions and shareholders humiliation -- it's not beyond the realm of imagination that they agreed to give him this graceful and humble exit.
But regardless how you feel about how Ballmer ran Microsoft over the years, the company has grown in revenue and profits consistently throughout his tenure even if its share price did little to increase. An orderly transition is critical and throwing Ballmer under the bus certainly wouldn't further that cause.
The story Ballmer revealed is quite plausible even if he displayed unusual humility. Unless evidence surfaces to the contrary though, I'll take Ballmer at his word. Do you?
Posted by Jeffrey Schwartz on 11/18/2013 at 10:53 AM0 comments
When Amazon announced plans to disrupt the virtual desktop infrastructure (VDI) market Wednesday by launching WorksSpaces at its re:Invent customer and partner conference in Las Vegas, Citrix shares dropped 4.5 percent on the news. Amazon pitched its desktop-as-a-service offering as a more affordable approach to traditional VDI offered by Citrix, VMware and Microsoft. That's because with WorksSpaces, IT can spin up virtual desktops without buying hardware or software just as they can with Amazon's cloud and storage portfolio of services.
Given its track record in upending traditional business models, one doesn't want to ignore Amazon when it offers anything new (remember Borders?). But analysts I spoke with following the announcement noted Amazon is not likely to take the VDI world by storm overnight for a variety of reasons. Maybe that's why Citrix shares are inching back up today?
One noteworthy barrier to adoption of Amazon WorkSpaces is the end user. When Amazon launched EC2 over seven years ago, it gave developers a way to bypass IT to quickly procure infrastructure. End users on the other hand are not clamoring for VDI, said Forrester analyst David Johnson. "There aren't employees inside a company that are going to run out and sign up for Amazon desktops," Johnson said. Desktop as a service will appeal to those who need "pop-up-desktops" for contractors or to quickly get projects started, Johnson said.
A Forrester survey last quarter found that 11 percent of SMBs and enterprises in North America and Europe are including desktop as a service within the next 12 months. This is up from 5 percent during the same time last year. Looking beyond one year, 12 percent said they are planning hosted desktops, up from 7 percent last year.
When it comes to overall plans for VDI, 52 percent said it was a high priority, up from 48 percent last year and 43 percent in 2011, according to Forrester. IDC's current forecast for client virtualization spending overall this year is $175 million. It projects next year it will rise to $311 million and hit $600 million by 2016.
Although VDI deployments that use public cloud infrastructure are part of a small but emerging piece of that market, Microsoft recently made its Remote Desktop Services (RDS) available for Windows Azure. Amazon WorksSpaces gives users their own instance using portions of Windows Server 2008 R2 and renders a user interface that looks like Windows 7. "There are positives and negatives to both approaches but at the end of the day it's similar for the end user," Waldman said.
Meanwhile VMware also has its sights on offering a desktop as a service VDI offering with its recent acquisition of Desktone and Citrix is also developing a similar offering. But Waldman said large enterprises are wary of putting user data in the cloud. "We see enterprises taking a slow cautious approach to cloud hosted virtual desktops. However, for small and mid-sized companies where VDI is too expensive and complex to get up and running, it makes it more accessible to them."
The most likely candidates for Amazon WorkSpaces are those that are already using Amazon's cloud infrastructure services, Waldman noted. But there's a case to be made that many IT pros will consider Microsoft's RDS, because of the application compatibility, Waldman said.
"While 95 percent of apps can work on client or server, many apps were poorly written and literally hard coded to run on a client operating system," he said. "Even though apps written for Windows can run on Windows Server, there are many instances it would not because of that one bad line of code."
While there are solutions to remediate that, such as Citrix's AppDNA, it could be a showstopper for those looking for quick deployments.
Are you considering a desktop-as-a-service VDI deployment? If so, which offering sounds most appealing?
Posted by Jeffrey Schwartz on 11/15/2013 at 1:53 PM0 comments
More than seven years after upending how IT consumes compute, storage and application services, Amazon is going up the infrastructure stack to the desktop. Amazon Web Services today said it's gunning to shake up the struggling VDI market with a cloud-based alternative that requires no hardware, software or datacenter infrastructure.
The company announced its plans to offer Amazon WorkSpaces, which it claims it can offer services at half the cost with better performance than traditional virtual desktop infrastructure platforms today. Amazon Web Services senior VP Andy Jassy revealed the new cloud-based VDI offering in his opening keynote address at the company's second annual re:Invent customer and partner conference taking place in Las Vegas.
Saying VDI hasn't taken off because it's complex to setup and manage, Jassy told the thousands of attendees and online viewers in his keynote that Amazon WorkSpaces promises to reduce those barriers. It will allow organizations to move their desktop licenses to Amazon and provides integration with Active Directory.
"You can access your Amazon WorkSpace from any of your devices whether it's a desktop, laptop or an iOS device," Jassy said. "And you get persistent sessions, so if you're using a WorkSpace on your laptop, and you switch to your Android [or any other] device, the session picks up just where you left off. What's also nice, because it's a cloud service, all of the data lives in the cloud -- it doesn't live local to those devices, which of course is a concern for an IT administrator."
The company described in a blog post a use case with 1,000 employees that would cost just $43,333 using Amazon WorkSpaces. This would be 59 percent less expensive than an on-premise VDI deployment that would cost $106,356 (which includes datacenter investments).
Amazon will initially offer a Standard service that costs $35 per month for one virtual CPU, 3.75 GB of memory and 50 GBytes of capacity; and a Performance plan that costs $60 for two virtual CPUs, 3.75 GB of memory and 100 GB storage per user. A Performance Plus package will come with 7.5 GB of memory. Customers that don't have licenses to move over can purchase licenses for Microsoft Office and antivirus software firm Trend Micro for $15 per month per user.
Jassy said the company intends to first offer invitation-only trials. He did not disclose general availability. Customers can register for the preview now.
Do you think Amazon can change the economics of VDI and make it more appealing? Given Amazon's track record, I wouldn't bet against the company becoming a player in the VDI market.
Posted by Jeffrey Schwartz on 11/13/2013 at 12:49 PM0 comments
In its quest to build greener datacenters that are also more efficient and reliable, Microsoft is exploring the use of fuel cells installed in the server racks.
Microsoft announced that it is studying the impact of installing fuel cells directly into the racks as a more efficient means of bringing the power plant into the datacenter than using outside generators. A datacenter powered by fuel cells can reduce operational costs by 20 percent, Microsoft projects, according to a research paper the company published.
The study is the latest evolution of Microsoft's Data Plant project, the company's first zero-carbon datacenter launched last year in Cheyenne, Wyo., where it integrated the infrastructure and its components with a wastewater treatment plant. The study aims to determine if integrating fuel cells can improve service availability, reduce infrastructure costs and meet our commitments to sustainability," Sean James, senior research program manager for Microsoft's Global Foundation Services, explained in a blog post.
This would extend Microsoft's Data Plant concept to determine how to take the entire energy supply chain -- from the power plant to server motherboards -- in a single cabinet, James added. In the paper, the authors illustrate how adding a small generator to the server racks can substantially remove the datacenter's complexity by eliminating the electrical distribution within the grid and datacenter.
By using fuel cells instead of outside power, he notes, they're not restricted by the limits of typical Carnot Cycle Efficiency found in traditional power generators. "By integrating fuel cells with IT hardware, we can cut much of the power electronics out of the conventional fuel cell system," he wrote. "What we are left with is a very simple and low cost datacenter and fuel cell system. As the fuel cell industry becomes more mature, especially small form factor fuel cells for automotive and IT applications, the cost of fuel cells will drop. You may end up with one someday delivering clean electricity and heat to your home."
James pointed out this study is only in the early stages but it's a noteworthy step in the company's effort to bring fuel cells into the server rack.
Posted by Jeffrey Schwartz on 11/13/2013 at 4:02 PM0 comments
Update: Joe Belfiore, Windows Phone corporate VP, will apparently oversee Internet Explorer's user experience and application development, according to a report by The Verge's Todd Warren.
Dean Hachamovitch, the Microsoft corporate vice president who oversaw the development of the company's Internet Explorer browser for nine years, is taking on a new role in the company. In a cryptic and brief blog post, Hachamovitch on Monday announced he will join a new team within Microsoft.
While he didn't say what new group he's joining, Redmond magazine columnist Mary Jo Foley reported in her ZDNet All about Microsoft blog that he's joining a team focused on data sciences. The move is part of new Windows group head Terry Myerson's effort to assemble his own team, Foley noted. She also pointed out that most of the key personnel who reported to former Windows chief Steven Sinofsky have (or are) moving into new roles.
The move comes just one week after Microsoft released Internet Explorer 11 for Windows 7. Since Microsoft released Internet Explorer 7, the company made aggressive moves at improving the browser under Hachamovitch's watch, including notably its support for HTML 5.
When Hachamovitch joined the Internet Explorer team nine years ago, Microsoft's browser was falling out of favor. That's because in wake of the demise of Netscape, which Microsoft neutralized, Redmond had little incentive to improve its browser. Microsoft's complacency eventually caught up with it, as the Mozilla Firefox browser gained share followed by Google's launch of Chrome.
The inflexion point came at the first-ever Mix conference in 2006, when Hachamovitch followed chairman and founder Bill Gates in apologizing for neglecting the bug-ridden Internet Explorer 6, which was full of security holes, as recalled by GeekWire on Monday. "We messed up," he said at the time.
It doesn't appear Microsoft will tap anyone to oversee Internet Explorer, Foley noted. Does that suggest Microsoft is going to let the browser once again fall by the wayside? Hachamovitch in his brief post said he is confident that won't be the case.
"Microsoft will of course continue to invest in the browser, in Web standards, in developer tooling for the Web, in privacy, and in even more areas than before," Hachamovitch noted. "There's a new set of capable leaders who will continue the strong work."
Of course, what would you expect him to say?
What's your take on Hachamovitch's move? Is that an omen that Internet Explorer will be marginalized if it doesn't get a new chief? Does it still matter at this point? Or are you confident Myerson plans to ensure future development of the browser?
Posted by Jeffrey Schwartz on 11/12/2013 at 3:58 PM3 comments
Microsoft is joining the chorus of tech companies, notably Google, that plan to do away with cookies, the tracking component used on the Web that's typically exploited by advertisers.
AdAge last month reported that Microsoft is developing new ad-tracking technology that would work across PCs, tablets, smartphones and its Xbox gaming platform. The new ad-tracking component would also be integrated into Internet Explorer and Bing, the report noted.
The move doesn't appear to be intended for your convenience though. It's more about continuing ad tracking across TV and video broadcast networks. Michael Schoen, EVP-programmatic product management at IPG Mediabrands, told AdAge that cookies have become irrelevant for television and Web-based video delivery. "For the past two to three years now, there has been a lot of talk about the impending death of the third-party cookie," he said.
Microsoft is developing a "device-identifier" to replace cookies, AdAge reported, meaning users would give permission to share information via a device's terms of service.
"Microsoft would then become directly responsible for users' data and -- assuming it doesn't share it with third parties -- confine privacy concerns to the Redmond, Wash.-based company rather than countless companies that currently collect data on people's browsing behaviors."
Rather than letting hundreds or thousands of advertisers put cookies in the browser, the "device-identifier" would be the sole component doing the tracking. With Google, Facebook, Amazon, Apple and other large players developing similar technologies, there will ultimately be a smaller pool of those tracking user data.
Windows 8.1, which shipped last month, includes a new identifier designed to render higher quality and more targeted ads in Windows Store apps, while providing other services, including analytics and app-discovery, said Steve Guggenheimer, Microsoft's corporate VP for Microsoft's development platform, in a blog post. Users can turn on and off the advertising ID, Guggenheimer noted.
In addition, Windows 8.1 ships with Internet Explorer 11, which comes with a "do-not-track" feature turned on by default. However, Microsoft's do-not-track feature is just a URL string that signals the user's preference to third-party advertisers. It's up to the advertiser to honor the request or not. Microsoft recently admitted that its efforts to standardize do-not-track browser technology at the Worldwide Web Consortium is mired by disagreement among browser makers and other stakeholders.
While not addressing plans to eliminate cookie use with Internet Explorer, Guggenheimer announced the release of SDKs for developers to implement the advertising ID, though he noted more SDKs are in the works.
What remains to be seen, of course, is whether eliminating cookies will improve the performance of Internet Explorer or if the new ad identifier will come with its own baggage.
Posted by Jeffrey Schwartz on 11/08/2013 at 3:42 PM0 comments
According to a Reuters report, Microsoft has reportedly narrowed its shortlist to at least three internal candidates and five external candidates.
Among those still in the running to replace Ballmer are Ford CEO Alan Mulally, former Nokia Chief Stephen Elop and two internal candidates -- Satya Nadella, executive VP for the Cloud and Enterprise Group and Tony Bates, the former CEO of Skype who is now executive VP for the Business Development and Evangelism group. The remaining candidates weren't noted, though the report pointed to Computer Sciences Corp. CEO Mike Lawrie as one on Wall Street's desired list.
The search could still take several months, according to the Reuters report, which cited unidentified sources familiar with the matter. Short of luring back Microsoft exec Paul Maritz, who ran VMware before settling into his current role as CEO of spinoff Pivotal, Nomura Securities Analyst Rick Sherlund today said he believes it will be Mulally and thinks he will be named next month. Mulally's name as a preferred candidate surfaced in late September.
Sherlund believes Ballmer will make a quick exit and the company will purchase back his shares, valued at $12 billion. Sherlund said Ballmer will opt to exit the board because he "doesn't want to be second-guessed."
To compensate for Mulally's lack of experience running a tech company, Sherlund believes founder and Chairman Bill Gates will contribute in terms of directing product strategy. "Bill Gates is going to have to roll up his sleeves to compliment Mulally," Sherlund told CNBC's Jim Kramer.
A new CEO would be wise to sell or spin off Microsoft's Bing and Xbox businesses, which are huge drains on profits, Sherlund said. Added Kramer, the new CEO will have to "blow the company up."
I'm still in the camp that Gates isn't going to come back even in the roll Sherlund is predicting. As for speculation that Ballmer may walk away from the board and cash out his shares, that's his choice and I don't see it having a major impact on Microsoft's future direction either way. Despite the latest buzz, there are still many balls in the air. But I do get the sense that the news is going to come sooner than later.
Posted by Jeffrey Schwartz on 11/06/2013 at 2:26 PM3 comments
Once again the soap opera surrounding BlackBerry took an unexpected turn and the struggling former mobile handset leader's already uncertain future became even more questionable. The $4.7 billion buyout by BlackBerry's largest shareholder Fairfax Financial Holdings that was reached in September fell apart yesterday, resulting in CEO Thorsten Heins stepping down in the wake of the news.
As a result of yesterday's drama, which caused the company's stock to plummet 16 percent, Fairfax and undisclosed investors are instead issuing $1 billion in debt securities that can be converted to stock at $10 per share. Meanwhile taking the helm as "acting" CEO is John Chen, the longtime CEO of Sybase. When Chen took over Sybase, it was a onetime large database company that found itself on the brink. Sybase fell on hard times after being squeezed by Oracle, IBM and onetime partner Microsoft, which it ironically helped get into the database market.
While Sybase never was able to regain the share it lost to Oracle, IBM and Microsoft, Chen oversaw the company's expansion into mobile middleware and the development of an in-memory database. Those moves made the company attractive to SAP, which acquired Sybase in 2010 for $5.8 billion, a 40 percent premium to its market cap at the time of the deal.
It remains to be seen whether Chen plans to take "acting" off his title, or merely stand-in for a new CEO. But if Chen does have long-term plans for BlackBerry that might suggest the company may not be destined to be sold off in pieces as many have predicted will happen.
Indeed Microsoft, along with Amazon, Ericsson and Google were "possible buyers" for BlackBerry, an informed source told The Wall Street Journal, because they were interested in pieces of the company but they all ultimately walked away.
It appears there's little BlackBerry has to offer Microsoft, as reported by technology journalist Mary Branscombe in September. She points out BlackBerry has little to offer Microsoft: the company has no need for its hardware or operating system. Thanks to Skype the once popular BBM (BlackBerry Messenger) would offer little value. Nor would there be value from its enterprise "crown jewel," the BlackBerry Enterprise Server (BES), thanks to mobile device management capabilities in the latest versions of Exchange, System Center and Windows Intune. Given Microsoft's tendency to license patents and not buy them, Branscombe said it's unlikely Microsoft would buy the company for $5 billion just to get them.
I have to agree with her points and even though Microsoft shocked those who never thought the company would acquire Nokia's handset business, it still appears unlikely the folks in Redmond are going to spend heavily for BlackBerry. That doesn't mean there won't be licensing deals or other partnership possibilities. That could be especially possible if Chen decides to focus on expanding BlackBerry's technology assets rather than take the company to the chop shop.
Posted by Jeffrey Schwartz on 11/05/2013 at 1:58 PM0 comments
A vast majority of Redmond magazine readers are holding off on moving their SharePoint infrastructures to the cloud and the small portion that are typically opt for Office 365. However a growing number of those planning on running SharePoint in the cloud are looking at Windows Azure at the expense of Office 365.
To be sure, even the majority of those planning to move to SharePoint in the cloud are leaning toward Office 365. But an online survey of nearly 500 readers last week showed a surprising and interesting trend: While 66 percent of current SharePoint online users have Office 365 subscriptions (compared with 14 percent using Windows Azure and 15 percent using other cloud providers), of those planning to run SharePoint in the cloud in the future, 55 percent will opt for Office 365 and nearly 29 percent will use Windows Azure.
That points to a segment of SharePoint shops that are turned off by the lack of code portability from older versions of SharePoint. By standing up their own SharePoint servers in Windows Azure, they get the benefit of running their custom or shrink-wrapped apps in the cloud.
"People don't do customization of SharePoint Online using the old method because the product limits what they can do," explained Forrester analyst John Rymer, who, along with colleague Rob Koplowitz, released a study late last month of their own enterprise customer reluctance to move SharePoint to the cloud. "Integration, for example, is pretty limited, and Microsoft will not accept 'just any random code' and the rules indistinct."
Most SharePoint experts I talk to agree with this but whether or not Office 365 is a real deal-breaker depends on the customer's application and overall requirements. "If you want to use all of the content management capabilities, deeper integration into other line of business systems, those are the kinds of customers that will continue to run SharePoint either in their own servers or Windows Azure," said Adriaan Van Wyk, CEO of K2, a provider of a SharePoint workflow app for Office 365 that uses Windows Azure.
When I shared the data with Forrester's Koplowitz, he was intrigued by the number of respondents who are looking to run SharePoint in Windows Azure. "That's a real interesting data point," he said.
For now, only 15 percent of respondents to Forrester's August survey said they were using Office 365 SharePoint Online, up just 3 percent over last year, prior to the release of the enhanced service. That's relatively consistent with our survey, which shows just 17 percent of our readers are running SharePoint in any cloud service.
While smaller organizations are the most obvious candidates to go to SharePoint Online Office 365, especially if they don't have a collaboration solution, larger shops have more complicated decisions to make. Whether or not larger shops are using Office 365, Windows Azure or third-party infrastructure-as-a-service (IaaS) or managed services providers (or any combination of those), the largest trend is toward hybrid implementations where they are adding capacity to existing SharePoint infrastructure incrementally.
"We're probably seeing 80 percent of our customers go hybrid cloud in some way, maybe for example moving My Sites and some of their extranets to the cloud, and keeping their line of business integration on premise for now," said Ben Curry, managing partner at Summit 7 Systems. Curry and a number of other SharePoint MVPs will be sharing their views on this in two weeks at the SharePoint Live! conference in Orlando, Fla., which, like Redmond magazine, is produced by 1105 Media's Enterprise Computing Group.
Are you among the growing number of SharePoint shops looking at Windows Azure (or other IaaS providers) to make your foray into the cloud? Or do you find SharePoint Online Office 365 more appealing?
Posted by Jeffrey Schwartz on 11/04/2013 at 3:34 PM2 comments
William Lowe, who led the engineering team responsible for bringing the first mainstream PC to market in 1981, died last month at age 72 from a heart attack.
News of his death was reported earlier this week by The New York Times. Lowe, a longtime engineer at IBM, proposed bypassing IBM's conventional development model and led a team of 12 engineers that produced the IBM Personal Computer 5150 using off-the-shelf parts and software from third parties. The move led to the creation of IBM's PC within a year. Had IBM opted to build it internally, it would have taken several years.
Lowe's effort also put two companies on the map, Intel and Microsoft. The IBM PC 5150 was powered by Intel's 4.77 MHz 8080 processor based on Microsoft's MS-DOS 1.0 operating system. The team engineered the PC in an IBM lab in Boca Raton, Fla. The secret effort was internally known as Project Chess and the PC's code-name was Acorn. It was available with one or two floppy drives at a price of $1,565 (not including a monitor).
The decision to build the IBM PC on an "open architecture" paved the way for the IBM clone market, ultimately dominated by companies such as Compaq and Dell, as well as dozens of other players at the time. While it gave birth to the PC market and Microsoft, it didn't serve IBM well in the end. While Lowe would become president of IBM's Entry Systems Division and later a corporate vice president, he left IBM in 1988 to join Xerox.
Lowe had no apologies for the decision, as The Times noted. "We are committed to the open architecture concept, and we recognize the importance of an open architecture to our customers," Lowe said of IBM's work with Intel and Microsoft. Some say many top executives never believed the PC would amount to anything major -- a key reason Microsoft was permitted to license MS-DOS to other then unknown suppliers.
While we know how that played out for IBM, it certainly makes one wonder if Microsoft would exist in its current form had IBM not gone down that path. For that matter what might computing and devices look like today?
Posted by Jeffrey Schwartz on 11/01/2013 at 2:23 PM0 comments
While sales of Nokia's line of Lumia phones have shown steady growth in Europe and Asia over the past two years, they have failed to make strong inroads in North America. In a surprising turn, the company's third-quarter earnings report yesterday revealed a sudden spike in North America and the United States.
Between July and September, Nokia reported it has sold 1.4 million Lumias in North America -- an 180 percent increase over last quarter's 500,000 units and a 367 percent rise year-over-year. Overall, Nokia sold 8.8 million Lumias worldwide last quarter, a 19 percent increase over the prior quarter and 40 percent over the same period a year ago.
Does that mean Windows Phone is catching on? The sudden rise in Lumia sales in North America suggests Windows Phone may be gaining appeal but it will take several more quarters to see if that trend continues.
To be sure, the 8.8 million Lumias sold worldwide pale in comparison to the 33.8 million iPhones Apple sold during the same period (on top of the more than 250 million already in the market). Also Nokia indicated that the most popular phone was the Lumia 520, not the high-end Lumia 1020, released in the beginning of the quarter.
So while Lumia, and by extension Windows Phone, sales are on the rise, it remains in a very distant third place to Android and iOS. Microsoft is betting its acquisition of Nokia's handset business for $7.2 billion, which closes early next year, will give it further leverage in advancing its mobile phone business. But just as the company is marketing its new line of Surface tablets, success will ride on killer apps in the Windows Store.
Posted by Jeffrey Schwartz on 10/30/2013 at 11:27 AM0 comments
Looking to further solidify its tooling offering for SharePoint administrators, Metalogix last week said it has acquired Idera's SharePoint business. The move aims to bolster Metalogix backup and recovery software for SharePoint with Idera's monitoring and diagnostic tools, and comes two months after Metalogix acquired Axceler's SharePoint tools business.
Metalogix CEO Steve Murphy has had his sights on Idera's tools business for two years and told me he convinced them to sell, letting it use the proceeds for Idera's more-lucrative SQL Server tools business. Though terms weren't disclosed, it doesn't seem Metalogix intends to spread its wings into offering SQL Server tools. Rather Murphy's key objective is to challenge AvePoint for leadership in the SharePoint administration market.
"We were looking for a more robust backup play to compete against AvePoint and provide much more robust end-to-end infrastructure management for SharePoint," Murphy said, adding that Idera's diagnostic tools for SharePoint fills a key gap in its offering. "We believe from an infrastructure management perspective, this puts us on par or ahead of our competitors."
For its part, AvePoint doesn't see Metalogix's move as a threat. AvePoint Founder and Co-CEO Tianyi (TJ) Jiang, said in an e-mail what every rival says when a challenger comes its way: that it validates its place in the market.
"It is necessary to provide customers with an integrated, comprehensive enterprise solution that can meet all of their collaboration needs, which AvePoint has done since we first opened our doors in 2001," Jiang said. "While we have seen other vendors try to achieve this by attempting to grow and scale -- be it through acquisition or through internal development -- AvePoint continues to utilize our deep resources, 1,400-plus employees globally, to create the integrated enterprise-grade product experience our customers demand in order to collaborate with confidence with their technology investments."
The acquisition of Idera's SharePoint tools business gives Metalogix a customer base of 13,500, according to Murphy, and a more robust partner network and overall "operational maturity," he argued. "This is a big changing of the guard in the marketplace," he said.
The SharePoint Diagnostic tool Metalogix is acquiring from Idera lets IT monitor the content and server performance of a SharePoint farm, provides custom alerting on pages and controls servers from its own dashboard or the SharePoint user interface, according to a description of the tool. It also offers historical trending and forecasting and the tool does not require IT to deploy agents on server farms.
In addition to SharePoint Diagnostic Manager, Metalogix is acquiring SharePoint Audit Manager, SharePoint Audit, SharePoint Backup, SharePoint Performance Monitor and SharePoint Admin Toolset, according to a FAQ on Idera's Web site. Though these are all now Metalogix products, the transition will take several months and for now Idera is providing technical support.
Posted by Jeffrey Schwartz on 10/28/2013 at 1:19 PM3 comments
Microsoft can talk up "devices and services," the consumerization of IT and BYOD all it wants, but it can thank enterprises for its unexpected surge in revenues and profits.
Overall, the company yesterday reported revenues for the first quarter of its 2014 fiscal year were $18.53 billion, nearly 5 percent higher than the $17.7 billion analysts had expected and up 16 percent year-over-year, while posting earnings of 62 cents per share, compared with consensus estimates of 53 cents per share. Moreover, Microsoft gave a positive outlook for the current quarter which ends Dec. 31. That was a welcome relief to investors after Microsoft reported one of its most disappointing quarters back in July.
The lift came primarily from commercial revenues, which added to $11.2 billion for the quarter, up 10 percent year-over-year. Noteworthy bright spots were sales of SQL Server up 30 percent and sales of its Office products increased 11 percent with Exchange, Lync and SharePoint all growing 30 percent. Server and tools sales increased 12 percent and commercial cloud revenues increased 103 percent.
Improvements in Microsoft's enterprise revenues were especially noteworthy given the fact that IBM and Oracle both fell short during the same period. Microsoft's stock was up 6 percent midday today on its better-than-expected performance along with the positive forecast for the current quarter.
In a category Microsoft calls Commercial Other, which include enterprise cloud revenues from Windows Azure and Office 365, revenues this quarter could reach $1.9 billion on the high end of the forecast, Microsoft said. Revenues in that category this quarter of $1.6 billion were up 28 percent, which the company said reflects increased demand for its cloud services.
Meanwhile, consumer device revenue of $7.46 billion showed modest growth of 4 percent, though device and consumer licensing was down over 7 percent. Microsoft said that was better than it had expected going into the quarter, where it expected a decline in the mid-teens. In Microsoft's struggling Windows business, which continues to be hammered thanks to the growth of tablets, the commercial business held its own.
While non-Pro Windows revenue declined 22 percent, Windows OEM Pro revenue grew 6 percent, Microsoft said. Microsoft revealed Office 365 Home Premium subscriptions have now hit the 2 million mark.
After taking a $900 million charge last quarter on unsold Surface inventory, Microsoft said Surface revenue this quarter doubled to $400 million over the prior period. With this week's release of the new Surface 2 and Surface Pro 2, Microsoft CFO Amy Hood believes this quarter will show further improvements, noting that customers were delaying purchases in anticipation of the new releases. "With Surface, we are making progress with better end market executions," Hood said.
Now that the new line of Surface hardware is shipping along with Windows 8.1, Windows Server 2012 R2, System Center 2012 R2 and upgrades to the Windows Azure portfolio, we'll get a better sense of how enterprises and consumers alike are embracing these new offerings in three months from now when Microsoft reports its next quarterly results.
Posted by Jeffrey Schwartz on 10/25/2013 at 11:36 AM0 comments
Nokia yesterday launched its first tablet, the new 10-inch Lumia 2520, while also adding two new 6-inch smartphones, the Lumia 1520 and Lumia 1320. Rumors of a Windows RT-based tablet from Nokia surfaced over the summer but it fell under the radar when Microsoft announced its plan to acquire the company's mobile handset business for $7.2 billion last month.
But apparently that didn't deter Nokia from launching its new tablet. Of course, the deal hasn't closed and Nokia must run its business as it sees fit until the transaction is complete.
Nevertheless, Nokia's decision to launch a tablet line today is either a foolish act or a brilliant move. That remains to be seen but it takes a lot of guts for the company to attempt to upstage Apple, which it and everyone else knew was launching new iPads today -- the new iPad Air, a thinner and lighter version of its full-sized tablets and a new iPad Mini with Apple's Retina display. The Nokia launch also comes on the day Microsoft is shipping the new Surface Pro 2 and the Surface 2.
Unlike Microsoft's Surface lineup, the Lumia 2520 will ship this quarter with support for 4G LTE connectivity. It also comes with a 6.7 megapixel camera and Zeiss lenses. Besides the Surface, it's one of the only other tablets bundled with Windows RT 8.1. That will likely result in a poor reception for the new Nokia tablet, said independent analyst Jack Gold in a note today.
"Windows RT is not popular and is not selling well, for good reason," Gold noted. "It is a 'dumbed down' version of Windows which does not run all the apps Windows users expect. Most users have not been thrilled with the user experience. I don't expect Nokia to do well with this product for that very reason."
Gold nonetheless described Nokia's new tablet as sporting an impressive design and will appeal to those who want 4G LTE built in.
The future of this new device will likely serve as a test case for Microsoft and it will invariably be integrated as part of Microsoft's Surface portfolio once the deal closes.
Posted by Jeffrey Schwartz on 10/23/2013 at 1:07 PM0 comments
The botched rollout of the Web site built to let customers enroll in an insurance plan under the controversial Affordability Care Act -- aka Obamacare -- will go down as one of the most high profile IT disasters to date.
That's a high bar if you consider all of the major debacles over the years (think of widely publicized E-Trade, Schwab, eBay and Victoria Secret site meltdowns over a decade ago) to more recent Black Friday retail site failures, and over the past year outages that have knocked off Facebook, Twitter and major advertisers of the Super Bowl. Still fresh on many minds was last year's major meltdowns that shut down major portions Windows Azure, Office 365 and Amazon Web Services, which brought down many key sites with it including Netflix last Christmas Eve.
Yet those seem to pale in comparison to the failed launch of HealthCare.gov, the signature effort of the Obama presidency that has become a lightning rod for opponents that played a key role in this month's shutdown of the federal government. Regardless where you stand on Obamacare, you never want the president telling the world how mad he is about how poorly your IT project was planned and implemented, which is what happened yesterday in the White House Rose Garden.
"Nobody's madder than me about the fact that the website isn't working as well as it should, which means it's going to get fixed," the president said. But that may not be easy. According to a report in The New York Times yesterday, Healhcare.gov is a text-book-case study in how not to manage a critical IT project of this magnitude and importance. The site may need 5 million lines of new code, according to yesterday's report. Overall, it's built with 500 million lines of code --five times the amount needed to run a large bank's computer systems, according to the report.
One of the key factors that may have led to this failure was the Centers for Medicare and Medicaid Services, the government agency overseeing the exchange, taking the unusual step (for a federal agency) of managing the 55 contractors and overseeing the effort to ensure they can properly integrate the apps and ensure the databases work together.
While the site has seen incremental improvements, the extensive code rewrite could take several weeks, at the very least. According to The Wall Street Journal, HealthCare.gov's registration application developed by lead contractor CGI, transfers data gathered from registrants creating accounts and transfers that data to an the Medicare agency's Enterprise Identification Management app developed by Quality Software Services, a subsidiary of United Health Care, which submits data to the credit reporting service Experian to confirm user identities.
Apparently the data hasn't interfaced well with Oracle Identity Manager. Oracle reportedly has sent engineers to help remediate the problem and add capacity but a company spokeswoman told the Journal that OIM is not the root of the problem. "Our software is the identical product deployed in most of the world's most complex systems" according to the spokeswoman's statement.
Better preparation in the form of load testing to simulate the anticipated traffic may have helped avoid much of the problems that surfaced at launch as well, observers note. Some critics are calling for the head of Health and Human Secretary Kathleen Sebelius, who announced today that Jeff Zients, a recent acting director of the Office of Management and Budget to advise on the project, will be adding a "surge" of tech support to remediate the problem.
"These reinforcements include a handful of Presidential Innovation Fellows," Sebelius said in a blog post. "This new infusion of talent will bring a powerful array of subject matter expertise and skills, including extensive experience scaling major IT systems. This effort is being marshaled as part of a cross-functional team that is working aggressively to diagnose parts of HealthCare.gov that are experiencing problems, learn from successful states, prioritize issues, and fix them."
As the facts of this story unfold, the failed launch of this site that millions awaited for years is a painful reminder of how a poorly planned development and IT deployment effort can doom a key strategic initiative. While such IT failures happen all too frequently, this one could go in the annals of all time flops.
Posted by Jeffrey Schwartz on 10/22/2013 at 2:54 PM2 comments