Tech Library

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  • DRaaS for Dummies

    Building a successful DR plan is necessary in today’s business environment. However, no one would have thought implementing DRaaS could be such an efficient process, easily accessible to non‑DR experts. DRaaS For Dummies also covers monitoring, testing and executing failovers and failbacks to insure a "healthy" DR environment. Ready, set, DRaaS!

  • Hybrid Cloud Guide

    This Hybrid Cloud Guide provides advice on building a Cloud strategy with Microsoft Azure. Topics include: How to get to the Cloud safely; IT Resilience in the Hybrid Cloud; The power of Azure and Zerto.

  • Virtualized Databases: Performance Considerations for DBAs

    What impact does virtualization have on database instances? Find out what VMware metrics matter with SolarWinds new whitepaper that provides a guide for DBAs to determine the impact, if any, of virtualization on database performance.

  • 2020 CIO Cloud Data Management Initiatives

    Read this new Frost & Sullivan executive brief and learn how to deliver Backup Modernization, Security & Compliance, Hybrid Cloud Acceleration.

  • Making an impact with Cloud Data Management

    As consumers and customers, we are accustomed to easy, intuitive, and superfast transactions driven by data. Therefore, businesses have the various challenges of managing and mining the data they produce and use, but also ensuring that their digital experience is 100% reliable for their customers — so the chain of trust is never broken.In this new eBook learn how companies like Volvo Car BeLux, Southampton Football Club, Hendrix Genetics and others tackle those challenges with Cloud Data Management.

  • Enhancing Data Protection in Microsoft Office 365

    Like other organizations around the globe, there’s a good chance you’re using Office 365 in your workplace. But are you doing enough to make sure the data within it is being properly protected?

  • Flexible data migration across clouds and hypervisors

    Your data environment is much more diverse, which means your strategies for managing data migration, backup & recovery, and disaster recovery need to be more flexible than ever. This is where we can help.

  • The Critical Role of Email Risk Scoring in Fraud Prevention

    Every time an email address is used, it leaves a trace. Over time, those traces unveil patterns of behavior. This story can be examined to assess the risk present in every transaction and help fraud teams confidently approve more transactions, reduce customer friction and boost your bottom line.

  • Backup for Microsoft O365. Know your part.

    Microsoft provides a wide array of powerful services within Office 365 that can help your employees connect and collaborate. Unfortunately, a comprehensive backup of your Office 365 data is not one of them. Veeam Backup for Microsoft Office 365 can help! By eliminating the risk of losing access and control over your Office 365 data, you can rest easier knowing your valuable data is secure and always accessible—exactly when and where you need it.

  • Enable & Secure Your Remote Workforce

    IT departments are under incredible pressure to maintain the business productivity for an expanded remote workforce that may already be exponentially larger than it was just a few weeks ago. As many IT teams work overtime to enable remote workers, the risks of not maintaining security practices are also top of mind, with the acute awareness that threat actors are actively seeking opportunities to benefit from current circumstances.

  • Basic Principles of KCS

    KCS, or Knowledge-Centered Service, is a methodology that allows organizations to create a single source of truth. In the contact center, using KCS translates to increased efficiencies and productivity, for improved customer and employee satisfaction.

  • Customer Service Playbook

    Delivering exceptional customer service is no easy task. Use this playbook as your guide when navigating through 5 of the biggest challenges that customer service teams face.

  • Deploying Microsoft Teams with Phone Systems

    Evolve IP’s User Guide to Microsoft Teams Direct Routing for businesses considering integrating Microsoft Teams with voice services. This overview dives into the major considerations you’ll want to think through, as well provides advice on implementing Microsoft Teams Direct Routing independently or with a 3rd party enterprise voice provider like Evolve IP.

  • Comparing DaaS Solutions

    IT departments all over are looking for new ways to build a reliable, secure, and efficient desktop virtualization foundation to keep up with growing cybersecurity threats, expanding BYOD and increases in remote workers. But traditional, on premises VDI deployments aren’t the only option anymore. Use this guide to learn more about hosted virtual desktops and desktop-as-a-service technology – and learn what questions you should be asking when deliberating between virtual desktop choices.

  • Network Automation for Everyone

    Learn how Red Hat Ansible Network Automation offers reusable, scalable, software-defined automation for better control of network resources.

  • Enterprise Automation Checklist In A DevOps World

    Learn practical steps and best practices for enterprise network automation implementation.

  • Ansible Windows Checklist

    This checklist outlines 10 ways to automate Microsoft Windows using Red Hat Ansible Automation Platform, using the same management tools for automating Linux environments

  • The Automated Enterprise e- book

    Learn how to use automation for infrastructure, network, and other critical IT services. See how platforms like Red Hat Ansible work to transform IT.

  • 5 steps to automate your business

    Learn how Red Hat Consulting can put your organization on the path to enterprise-wide automation— no matter your starting point—with these 5 steps.

  • Microsoft automates to achieve more with Red Hat Ansible Automation Platform

    See how Microsoft worked with strategic partner Red Hat to build a collaborative, efficient approach to IT automation with DevOps and Ansible.