Microsoft Urges Patience to Those Waiting for Windows 10 Download
More Windows 10 Content:
Did you reserve a free upgrade for Windows 10 and still can't get it even though it's supposed to be available today? Apparently you're not alone.
Microsoft's forum page for Windows 10 upgrades currently has a note stating that those who reserved a free upgrade, but don't have it yet, should "watch for your notification in the coming weeks."
Microsoft said Windows Insiders -- those who were testing the Technical Preview -- get first dibs. A Microsoft spokeswoman sent the following explanation:
"With millions of reservations and Windows Insiders to serve, we want to make sure everyone has a great upgrade experience, so we're rolling-out Windows 10 in phases to help manage the demand. We are rolling out Windows 10 to our Windows Insiders. From there, we began notifying reserved systems in waves, slowly scaling up. If you reserved your upgrade of Windows 10, we will notify you once our compatibility work confirms you will have a great experience, and Windows 10 has been downloaded on your system."
That explains why the system I was runnin g the Technical Preview already has the upgrade and a separate Windows 8.1-based system can't get it. There are ways around that of course. One way is to go to one of Microsoft's 110 retail stores and drop off your machine. Not sure how long that will take and perhaps you don't live near one, so that's not an option.
Another alternative is to take Redmond contributor Brien Posey's advice and run a script that will apparently push though the upgrade. Or you can do what most people will likely do -- just wait!
Microsoft's forum page for Windows 10 upgrades currently has a note stating that those who reserved a free upgrade, but don't have it yet, should "watch for your notification in the coming weeks."
Posted by Jeffrey Schwartz on 07/29/2015 at 12:54 PM