Tech Library

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  • How to get maximum productivity from your remote teams

    With remote work here to stay, however, the disparate point solutions of WFH 1.0 likely won’t maximize productivity in the long term. That’s because with multiple apps for messaging, video conferencing, phone, and critical business apps, employees end up inundated with tools that don’t work cohesively.

  • 2024: The death of the meeting?

    The conventional meeting—in person, prescheduled, and time-boxed—is out of control. Over the past few years, meeting lengths, attendances, and per attendee costs have all increased significantly. But this trend cannot last forever. Poorly organized meetings already cost the U.S. economy nearly $400 billion. As meetings continue to grow larger and costlier, businesses simply won’t be able to bear the cost— and they’ll begin searching for an alternative.

  • Enhancing Teams with Enterprise-Grade Telephony

    Microsoft Teams is the collaboration application of choice for many businesses. It was a critical tool for making remote work a success when employees shifted to working from home. While Teams provides many essentials for collaboration, one feature has left many organizations hungry for a better solution: telephony. The built-in telephony features in Teams often don’t meet the needs of modern-day enterprises. This causes them to explore alternatives.

  • Enhancing Teams with Enterprise-Grade Telephony

    Microsoft Teams is the collaboration application of choice for many businesses. It was a critical tool for making remote work a success when employees shifted to working from home. While Teams provides many essentials for collaboration, one feature has left many organizations hungry for a better solution: telephony. The built-in telephony features in Teams often don’t meet the needs of modern-day enterprises. This causes them to explore alternatives.

  • Why you need cloud communications for your global business

    In this eBook, we’ll look at the unique challenges of global communications and how companies can use the cloud to create seamless, cost-effective, agile, and flexible communications systems to support the needs of today’s global organizations.

  • Comprehensive Cloud Security for Unified Communications

    This document describes the comprehensive cloud security employed by RingCentral to help protect customers from growing cyber threats, eavesdropping on voice communications, toll fraud, non-compliance with privacy regulations, and other security risks. It details a multilayer cloud security approach that extends from physically secure and audited data centres to intrusion detection systems to advanced voice encryption technology.

  • What to Look for in a UCaaS Provider

    When COVID-19 first struck, many organizations rushed to deploy cloud-based Unified Communications-as-a-Service and video meeting solutions. But in the rush, security concerns were often overlooked, leading to potential risk from attack or unauthorized access to enterprise data.

  • How to connect your global workforce with unified communications

    Success in today’s world knows no boundaries. From tapping into new markets to reducing production costs or leveraging regionally dispersed talent, going global offers powerful and attractive benefits.

  • Unified Communications as a Service for Dummies

    This eBook highlights the benefits of UCaaS such as cost savings, increased productivity, and remote work. Also, this eBook explains the history, technical requirements, and case studies of UCaaS.

  • KuppingerCole Executive View on Active Roles

    To learn how Active Roles can help your organization, download KuppingerCole’s Executive View report on AD account lifecycle management and One Identity Active Roles.

  • Zero Trust and Privileged Security for Hybrid AD

    Read the white paper to learn how you can enable Zero Trust in your hybrid AD environment.

  • Achieving the full power of Microsoft Teams

    Making the Leap From Teams Deployment to Full Adoption and Lifecycle Management

  • How to Reduce the Risk of Phishing and Ransomware

    Wave after wave of phishing attacks and rampant ransomware infections continue to keep even the most hardened information security professional up at night. Read this original research report that surveyed cybersecurity professionals to learn how they’re combating these threats and why a multi-layered approach to cybersecurity is important.

  • Cybersecurity in Education

    Schools and universities are treasure troves of information worth its weight in gold to hackers. If you manage cybersecurity issues at an educational institution, download this whitepaper to explore vital information and learn need-to-know advice to help you shore up your cyber defenses.

  • Root Causes of Ransomware

    The key to mitigating ransomware is understanding that it is not your real problem. It is the outcome of your real problem, which is often related to social engineering and phishing. Download this whitepaper to explore the root causes of ransomware based on a review of industry research and learn tips for mitigating ransomware risk in your organization.

  • Forrester Total Economic Impact™ of KnowBe4 Offers 276% ROI and Payback Within 3 Months

    Read this commissioned Total Economic Impact™ study for an in-depth look at Forrester Consulting’s analysis and detailed walk-through of KnowBe4's impact on a global enterprise customer. The resulting research assesses the cost savings, productivity gains, and business benefits the KnowBe4 and PhishER platforms can deliver. How does a three-year 276% ROI with a less than three-month payback sound?

  • 2021 Phishing by Industry Benchmarking

    The 2021 Phishing By Industry Benchmarking Report compiles results from the fourth annual study by KnowBe4 and reveals at-risk users across 19 industries that are susceptible to phishing or social engineering attacks. Taking it a step further, the research reveals radical drops in careless clicking after 90 days and 12 months of simulated phishing testing and security awareness training using the KnowBe4 platform.

  • The 12 Essential Tasks of Active Directory Domain Services

    Learn how you can reduce AD workloads through the implementation of proper management, automation and administration tools.

  • 10 steps to cleaning up Active Directory user accounts — and keeping them that way

    In this document, 10 steps are provided that can be taken to remediate user account problems in AD and to prevent them from occurring in the future. These steps use native AD features and common workflow technology such as Microsoft SharePoint, so no significant prerequisites will hinder your ability to implement these recommendations.

  • Solve the Problems Caused by B2B Guest

    Download this tech brief to understand how Quest Power365 solutions help you solve the problems that B2B guest user accounts create for your corporate partnerships, mergers, and acquisitions.