Tech Library

Download free white papers, e-books, technical reports, infographics, and other useful resources from Redmond Magazine's experts and our vendors. Also see our Free Webcasts.

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  • Ransomware Prevention Kit

    This kit provides a data protection perspective on the cybersecurity challenges found in today’s digital landscape and how modern backup best practices provide the ability to effectively prevent, detect and restore from a ransomware attack without ever having to give-in to a ransom.

  • Microsoft Teams Backup - a Conversational Geek E-book

    Learn everything you need to know about protecting Teams data from this Conversational Geek e-book by Brien Posey, Microsoft MVP.

  • Why a Backup Strategy for Office 365 is Essential

    This short, easy-to-read research paper by IDC provides their view on why having a backup of Office 365 data is essential.

  • 7 Critical Reasons for Office 365 Backup

    You have one more reason added to the 6 critical reasons to protect your Office 365 data. This 5-minute read document helps you convince your managers and peers that your organization needs Office 365 data protection.

  • Using Facility Quality Metrics to Improve Your Customers' Experience

    As the adage goes, “You can’t manage what you can’t measure.” Customer data is critical for an organization to know what it’s doing right, what it’s doing wrong and how it can improve. But a simple customer survey won’t cut it; data needs to be organized and unfragmented for it to be of any use. This Digital Dialogue describes how SBM Management Services was able to track its customers’ satisfaction using metrics derived by 4insite’s software. The result: data that was clear, organized and actionable.

  • Virtualizing Windows Server Applications Using VirtaMove

    VirtaMove’s intelligent migration suite modernizes your business. Detailed application monitoring gives you the confidence to move only the applications you need, depreciate the rest, maximize efficiency and reduce maintenance costs with no disruptions or downtime.

  • Addressing Regulatory Non-Compliance Due to Legacy Operating Systems

    Relying on legacy operating systems for your business critical applications leaves your organization vulnerable to hefty fines by failing to comply with changes in regulations.

  • Taking the Guesswork Out of Migrations with Intelligent Application

    Sophisticated, real time data visualizations allow IT teams to make informed decisions when migrating applications to modern operating systems.

  • Closing Security Gaps With Application Migration

    A modern server is a secure server. Future-proof your business applications by mitigating security risks, data breaches and attacks from bad actors with intelligent, monitored app migrations powered by VirtaMove.

  • Evaluating Enterprise Telephony for Microsoft Teams

    Since November 2019, the number of daily Microsoft Teams users grew from just 20 million to a staggering 115 million as of November 2020—a result of the COVID-19 pandemic and the acceleration of work from home. While Teams includes several collaboration essentials, telephony isn’t one of them. Tools like team messaging and video conferencing are readily available, but Teams requires a separate solution to enable workers to make calls in the platform. This presents some critical issues.

  • How Retailers Can Benefit from Next-Gen SD-WAN Post-Pandemic

    The global pandemic has put retailers under huge pressure across physical, online, and hybrid stores. Pushing organizations to deliver a safe, secure, and satisfying customer experience, retailers deploying new services and applications rely heavily on their networks. This white paper, co-created by Juniper and TechTarget, offers real-word ideas on why and how enhancements in SD-WAN solutions should become an integral part of supporting post-COVID business initiatives.

  • 2021 Cloud Protection Trends Report

    Read this report and learn how respondents expect to be prepared for the myriad of IT challenges they face, including hybrid cloud solutions, disaster recovery initiatives, as well as SaaS and container usage.

  • Digital Transformation With Windows For IoT

    In this informative paper, you’ll learn How Microsoft’s specialized Windows 10 IoT Enterprise Operating System helps organizations maximize the benefits of their Digital Transformation.

  • How to get maximum productivity from your remote teams

    With remote work here to stay, however, the disparate point solutions of WFH 1.0 likely won’t maximize productivity in the long term. That’s because with multiple apps for messaging, video conferencing, phone, and critical business apps, employees end up inundated with tools that don’t work cohesively.

  • 2024: The death of the meeting?

    The conventional meeting—in person, prescheduled, and time-boxed—is out of control. Over the past few years, meeting lengths, attendances, and per attendee costs have all increased significantly. But this trend cannot last forever. Poorly organized meetings already cost the U.S. economy nearly $400 billion. As meetings continue to grow larger and costlier, businesses simply won’t be able to bear the cost— and they’ll begin searching for an alternative.

  • Enhancing Teams with Enterprise-Grade Telephony

    Microsoft Teams is the collaboration application of choice for many businesses. It was a critical tool for making remote work a success when employees shifted to working from home. While Teams provides many essentials for collaboration, one feature has left many organizations hungry for a better solution: telephony. The built-in telephony features in Teams often don’t meet the needs of modern-day enterprises. This causes them to explore alternatives.

  • Enhancing Teams with Enterprise-Grade Telephony

    Microsoft Teams is the collaboration application of choice for many businesses. It was a critical tool for making remote work a success when employees shifted to working from home. While Teams provides many essentials for collaboration, one feature has left many organizations hungry for a better solution: telephony. The built-in telephony features in Teams often don’t meet the needs of modern-day enterprises. This causes them to explore alternatives.

  • Why you need cloud communications for your global business

    In this eBook, we’ll look at the unique challenges of global communications and how companies can use the cloud to create seamless, cost-effective, agile, and flexible communications systems to support the needs of today’s global organizations.

  • Comprehensive Cloud Security for Unified Communications

    This document describes the comprehensive cloud security employed by RingCentral to help protect customers from growing cyber threats, eavesdropping on voice communications, toll fraud, non-compliance with privacy regulations, and other security risks. It details a multilayer cloud security approach that extends from physically secure and audited data centres to intrusion detection systems to advanced voice encryption technology.

  • What to Look for in a UCaaS Provider

    When COVID-19 first struck, many organizations rushed to deploy cloud-based Unified Communications-as-a-Service and video meeting solutions. But in the rush, security concerns were often overlooked, leading to potential risk from attack or unauthorized access to enterprise data.