In-Depth

Tales from the Trenches: Network Nemesis

Only a hunch saved the day.

I went to a client site where users were having problems logging on to the network. We had just installed WatchGuard Technologies, Inc.’s WatchGuard SOHO and a Hewlett Packard ProCurve switch (the 4000M) two weeks before the problems started. User workstations running Windows 95 were purchased off-the-shelf from CompUSA, so the workstations still had the usual freebie home programs.

We hadn’t optimized the PCs yet, so we did that. I then pummeled the servers and workstations for problems. I found that the server had only 95M of free space left on the boot partition (a possible problem, but probably not the cause of our current error). Servers and workstations had IPX/SPX on them along with TCP/IP and NetBEUI. I removed IPX from all and rebooted. I ended up downloading the latest firmware for the HP switch and assigning it a static IP. Still the issue of intermittent connection to the network persisted.

After many hours and days poring over the system at the client site, I questioned all users again. Again, no new details.

On a hunch, I decided to wipe out the Network Neighborhood properties and see if that helped. Upon reboot, PnP detected the NIC; halfway through install, it asked for Client32 disk No. 1. What?! I asked the folks at the client site if the network used to be Novell-based. Of course! Whoever had changed over the network to Microsoft hadn’t done it properly, yet had successfully removed all visual signs of Novell and Client32 from the servers and workstations. I used Novell Client32 uninstall on all workstations and deleted all Network Neighborhood properties, and the network logon problem was solved.

About the Author

Ted C. Beard, MCSE, MCP+I, is a Senior Technician for Network Business Systems.

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Reader Comments:

Tue, Apr 29, 2003 Anonymous Anonymous

I am 19 years old and i have some MCP certifications and looking for job.

Tue, Mar 18, 2003 ram Anonymous

Prometric is offering 20%discount on mcse/mcsd /mcp /mcsa exams in India ..this is valid only till 31-May-2003..I think good news to share to all Microsoft certification students in India...

Sun, Sep 15, 2002 Darin Baisden Charleston W.V

My name is Darin Baisden and i am 23 years if age and as i was over looking your chart i seen the salary rate of my area and i also notice how much i was under paid. I have 5 years in the IT felid and have my mcp for about a yesr now. And im still only makeing 20,000 a year. Email me and tell me what you think about it and even how to go about getting a better job.
Thanks Darin Baisden

Mon, Aug 26, 2002 kh egypt

why

Thu, Aug 1, 2002 birkholz Madison WI

Are people really making this kind of cash??? I have 2-3 yrs. experience along with my MCP and can't break $15/hr?? Feedback appreciated.

Tue, Jul 9, 2002 Richard Miami

What did you use for the MCP did you use troytec

Wed, Jun 19, 2002 j t Deep South

Of all IT people I know, all make 25%-50% less than the national average. Do you have to live in a "Big City" to amke these wages?

Fri, Jun 14, 2002 Rogue DC/Metro

Somewhat disheartening to know that I have made it thru 3 rounds of lay offs, partially cause I was underpaid for what I was doing. The only problem now is that I took on all the responsibilities of higher level engineers that have left, yet the company has not done its part by compensating me accordingly. I will be using the data from your site when I approach management and HR about what they should be paying me.

Thu, May 16, 2002 Anonymous Anonymous

are these salaries being calculated before tax deduction or after?

Fri, Apr 26, 2002 Debra Virginia

I find it depressing that there is still substantial differences between a woman's salary and a man's salary. I'm expected to do everything a man does in my position as systems administrator and yet I know that my male counterpart is making more money than I. This has to change!!

Thu, Apr 25, 2002 T Bishara Arkansas

how about a survey of MCPs who work for nonprofits...

Thu, Apr 25, 2002 T Bishara Arkansas

how about a survey of MCP who work for nonprofits...

Thu, Apr 25, 2002 T Bishara Arkansas

how about a survey of MCPs who work for nonprofits...

Thu, Apr 25, 2002 T Bishara Arkansas

how about a survey of MCPs who work for nonprofits...

Sun, Apr 7, 2002 SPS CA

It's too bad uneducated people use this site for their chat room. If they spent time browsing the site perhaps they would better themselves rather than detract from those attempting to do so. Congratulations, Corey! [Portions of this post refer to messages that have been deleted. -Editor]

Fri, Feb 15, 2002 Corey Washington,DC

I'm so happy. Today, I got my MCP.

Thu, Jan 24, 2002 CS Oxnard, CA

This info will help me gauge what I can ask for in regards to compensation for the new job or promotion... Thanks for the compilation!

Tue, Jan 22, 2002 RH Indianapolis

Informative and Interesting, Now how about getting someone to clean up these posts! It detracts from your website. [Portions of this post refer to messages that were deleted. -Editor]

Sun, Jan 13, 2002 Adam Egypt

yea it is very useful...but in certain counrties like Egypt (where i live)...these salaries are way off....i wish i was back in the states so i can have an opportunity for better pay....i wounder if Microsoft Egypt is highering?? I personally doubt it....any suggestions...??

Tue, Jan 1, 2002 baiju india

this site is very usefull to all mcp's

Tue, Jan 1, 2002 baiju india

very use full

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