Pender's Blog

Blog archive

Dynamics CRM Online Hits the Streets

Microsoft's not un-hyped hybrid customer relationship management offering is generally available...right now. Dynamics CRM Online -- which offers customers an on-premises deployment, a Microsoft-hosted option or both -- hits the streets with a cheaper price tag and considerably more storage capability than those of its biggest rival, Salesforce.com.

Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft, points out that even though Microsoft is hosting the SaaS (or, in Redmond parlance, Software+Services) version of the software, there are still plenty of opportunities to jump in and customize Dynamics CRM online for customers.

"There's lots of different parts to a CRM project," Wilson told RCPU, citing setting up data models, defining workflows and creating user models as a few examples of services partners can provide to customers. "Server setup isn't required, but all the things around domain expertise and best practices are still there."

Plus, Wilson said, Microsoft will pay partners 10 percent of license revenues in perpetuity for a Dynamics CRM Online sale. Some other vendors -- he didn't specify which ones -- pay a 10 percent royalty only once, as a kind of finder's fee.

"Our partners will get paid in a more generous fashion," Wilson said...and that sounds like a good thing to us.

Posted by Lee Pender on 04/23/2008 at 1:21 PM


Featured

  • Azure Backup for SQL Server Now Commercially Available

    Microsoft on Monday announced that Azure Backup for SQL Server had reached "general availability" status, meaning it's deemed ready for production-environment use.

  • Insights for MyAnalytics Getting Switched On for Office 365 Users This Month

    Microsoft is planning to activate "Insights for MyAnalytics" sometime late this month for most Office 365 users, but the ability of organizations to manage this feature won't be available until possibly mid-May.

  • SharePoint Framework 1.8 Now Generally Available

    Microsoft this week announced that SharePoint Framework 1.8 had reached "general availability" status, although some features are still at the preview stage.

  • How To Create Office 365 User Accounts in Bulk

    Manual account creation can be tedious, time-consuming and prone to human error, especially if you have more than a handful of Office 365 users to set up. Brien shows you a better way.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.