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Doug's Mailbag: Spread the Microsoft Love

One reader makes a case why Microsoft is a great company for IT:

I saw your article about Windows 7 not being sensational. Well, it has been for me  on the many systems, and client systems running it. I've been running Windows 7 for almost three years now. Its stable, secure, fast, smooth and just a pleasure to experience.

I'm not sure why many of your posts have been so negative against Microsoft. I thought Redmond was a magazine for those that APPRECIATED Microsoft Technology.

Microsoft makes the most advanced products out there, the world's leading directory services, messaging platform, Web services, database engines and the worlds most advanced operating systems. Over a billion users choose to use Microsoft products for a reason -- they work and they work well. I don't want to come down on you hard, but your articles of late have shown much more appreciation for apple products than products that ACTUALLY do something. It's true that as part of my IT department, I tested the iPad for corporate usage. I'll relate a little story from my CTO regarding this matter:

'We have people that brought in their iPads and asked for access to company applications, and so we gave it to them. Next they asked for a keyboard and next a mouse, so we provided that as well. Finally they asked for a bigger screen, so we gave them a laptop, and wished them a good day.'

Here is the crux of the matter: People need solutions that work, and Microsoft provides them. It's true in the past Microsoft had issues, but that was over a decade ago. The Microsoft of today, is humble, hardworking, agile and very responsive to customer's needs.

So, in regards to your computers issues, instead of blaming the whole of the Windows 7 architecture, for your computer running slow, I recommend you take a productive approach. Try, instead, to troubleshoot the issue and look at the event log. I bet most likely you had an issue with failing hardware (faulty memory, failing hard disk), or perhaps a malfunctioning driver. None of that is a reflection of Microsoft. Any (and I mean ANY) OS would malfunction under these same circumstances.

In closing, I would want to focus on the bigger issue I see with your publication. I would like to see an new attitude from Redmond that is current and accurate in regards to Microsoft. If I wanted to read such a daily bashing of Microsoft, I would check out cultofmac.com. Let's try to keep Redmond relevant for the future. Try something new, share with your readers the excitement and anticipation of Windows 8. Focus on the accomplishments of your readers that make the IT world function with the best of breed products from Microsoft. That is how your magazine will thrive, and be of value to those who read it.
-Anonymous

Share your thoughts with the editors of this newsletter! Write to dbarney@redmondmag.com. Letters printed in this newsletter may be edited for length and clarity, and will be credited by first name only (we do NOT print last names or e-mail addresses).

Posted by Doug Barney on 04/06/2012 at 1:19 PM


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