Barney's Blog

Blog archive

Failing the Licensing Test?

OK, so my first item is pretty positive about Microsoft. Lest you think I'm a mindless Redmond apologist, allow me to talk about licensing for a bit.

I think Microsoft's licensing plans are purposely complex. Like legal documents that only a lawyer can understand, you need a Microsoft rep to explain how its licensing works, and I doubt that more than a handful of those really understand it all. That complexity gives Microsoft control -- it can lead you to the deal it wants you to make.

Now there's apparently even more confusion, this time relating to Microsoft's licensing Web sites that were redesigned last year. Customers are having problems logging in, and once in, often have trouble finding their accounts or accessing features that used to be a cinch. Microsoft says only a portion of customers have these problems and the issues are being addressed.

If there's one group you don't want to irritate, it's volume customers. What do you think of Microsoft licensing? Do you have any special negotiating techniques you'd like to share? Send answers to both to dbarney@redmondmag.com.

Posted by Doug Barney on 01/13/2010 at 1:17 PM


Featured

  • Microsoft Warns SameSite Cookie Changes Could Break Some Apps

    IT pros could face Web application issues as early as next month with the implementation of a coming SameSite Web change, which will affect how cookies are used across sites.

  • Populating a SharePoint Document Library by E-Mail, Part 1

    While Microsoft doesn't allow you to build a SharePoint Online document library using e-mail, there is a roundabout way of getting the job done using the tools that are included with Office 365. Brien shows you how.

  • Microsoft Previews New App Reporting and Consent Tools in Azure AD

    Microsoft last week described a few Azure Active Directory improvements for organizations wanting to connect their applications to Microsoft's identity and access service.

  • Free Software Foundation Asks Microsoft To Release Windows 7 Code

    The Free Software Foundation this week announced that it has established a petition demanding that Microsoft release its proprietary Windows 7 code as free software.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.