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Consumers Voting with Their Downgrades

Vista has more features, and is far newer than XP. And it actually costs money to remove the new Vista and install the seven-year-old XP.

So why would over a third of new PC customers go through the trouble and expense of downgrading to XP? Because XP works!

There are many people that like Vista -- even some that really like it (though I have yet to hear the word "love" used). But for way too many, Vista is slow, unpredictable and incompatible. Microsoft needs a Manhattan Project to fix or replace Vista tout de suite. After all, as Bill Gates used to say, "It's only software."

How would you fix Vista? Send your best to dbarney@redmondmag.com. Hopefully, Microsoft will be reading.

Posted by Doug Barney on 08/28/2008 at 1:15 PM


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