ACS Releases New Option for Exchange E-Mail Hosting
Dallas-based Affiliated Computer Services, Inc. (ACS) recently announced the
launching of SolutionOne, a managed hosting service for Microsoft Exchange 2003
and Exchange 2007 messaging environments.
There are two ways to manage an e-mail environment, and each has drawbacks
and benefits. Handling e-mail in-house can involve a large up-front investment
in equipment and dedicated personnel that understand the intricacies of e-mail
maintenance and security. Outsourcing e-mail to a third party can save on initial
costs and personnel; however, the ongoing monthly fees and giving up in-house
control of an application as mission-critical as messaging is something some
businesses are hesitant to do.
Companies considering the second option want to know that uptime, scalability,
performance and security are guaranteed.
The goal of this new offering by ACS is to provide that assurance.
"ACS' SolutionOne for Microsoft Exchange relieves the burden that businesses
face in implementing and maintaining Exchange environments in-house," said
Derrell James, ACS Senior Managing Director, Information Technology Outsourcing,
in a press release. "It provides them with an exceptionally reliable and
stable system backed by industry-leading experts and the latest technology."
The experts James indicated include ACS' partners in SolutionOne. The partners
are Redmond, Wash.-based Azaleos Corp., a company focused on Exchange maintenance
and management; Santa Clara, Calif.-based Mimosa Systems, which specializes
in e-mail archiving and disaster recovery; and San Carlos, Calif.-based Postini,
an e-mail security company.
ACS, a Microsoft Gold-Certified Partner, is a Fortune 500 company that provides
outsourcing services in a number of IT categories. It states in the press release
that its SolutionOne service level agreement will provide 99.9 percent uptime,
which for any environment is the key metric for e-mail.
Keith Ward is the editor in chief of Virtualization & Cloud Review. Follow him on Twitter @VirtReviewKeith.