Partner Watch, Nov. 21
Intervoice releases voice/data solutions for Microsoft Speech Server.
Converged voice and data solutions provider Intervoice
announced three new solutions for Microsoft Speech Server
(MSS). Built to integrate with MSS 2004 R2 and utilizing Microsoft's
.NET infrastructure, these solutions speech-enable key enterprise
business processes via voice over IP.
"These new solutions are addressing a need among customers
by providing VoIP connectivity options and expanding critical business
reporting capabilities," said Clint Patterson, director of
marketing for Microsoft Speech Server. "Intervoice shares our
vision for making speech a mainstream, pervasive technology and
solutions like this help our customers maximize their communication
investments, increase productivity and reduce costs."
The solutions -- Intervoice Session Initiation Protocol Telephony
Interface Manager, the Intervoice Business Reporting Suite and the
Intervoice Alert Monitor -- are certified for Microsoft Windows
Server 2003 Standard and Enterprise Editions. They help customers
to implement VoIP-enabled voice applications on the MSS platform,
provide customized business application reporting, and alerting
and predictive monitoring of voice automation programs.
"By developing these solutions for Microsoft Speech Server,
Intervoice is providing VoIP connectivity options, advanced business
intelligence functions, key monitoring capabilities, and safe migration
paths for customers dedicated to the platform," said Michael
Segura, director of Microsoft Product and Strategy at Intervoice.
"Now our joint customers can realize the business value of
speech adoption, including reduced TCO, increased customer satisfaction,
increased employee productivity and additional revenue-generating
opportunities, ultimately increasing the ROI on their Intervoice
and Microsoft speech solutions."
Intervoice is a Microsoft Certified Partner and is based in Dallas,
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