Best Practice Process Management

01/10/2003

When companies grow, the need to standardize processes becomes more important in order to make the company work as efficiently as possible at minimal cost. Microsoft looked to its partners, including HP, to develop a standard set of processes for implementing change with low risk. The result is a set of 20 standard processes that Microsoft has bundled into the Microsoft Operations Framework.

In this interview, Stewart Cawthray explains how MOF is integrated with HP's own framework to help HP's clients streamline process management.

To learn more about Microsoft Operations Framework: http://www.microsoft.com/business/services/mcsmof.asp

To learn more about ITSM, Hewlett Packard's own framework and the IT Infrastructure Library: http://www.hp.com/hps/itsm/ and http://www.hp.com/hps/briefs/i_sm_mobile.pdf

To learn more about HP consulting: http://www.hp.com/hps/


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