The Schwartz Cloud Report

Blog archive

Microsoft Argues Hidden Costs of Google Apps

With its beta of Office 365 now out, Microsoft has once again come out swinging against its arch rival Google, this time arguing that the lower cost of Google Apps for Business may be a mirage.

Google Apps for Business costs $50 per year. Microsoft's equivalent offering, the forthcoming Office 365 Plan P1, which includes Exchange Online, calendaring and Office Web Apps, will cost $72 per year.

In a new whitepaper titled "Counting the Hidden Costs of Google Apps," Microsoft points to the following Google add-ons and their associated price tags:

  • Postini, which offers security and Gmail retention: $33 per year
  • Power Panel, which provides delegation of administrative tasks: $8 per year
  • Google Apps help desk support: $360 per year

There's a laundry list of other potential costs, but you get the point. Tom Rizzo, Microsoft's senior director of online services, calls it the "The Hidden Google Tax."

"The 'Google Tax' is unnecessary and can add up quite quickly," Rizzo said in a blog post. "This is especially true when running Google Apps alongside Microsoft Office. On the surface, Google Apps may seem like acceptable replacements for enterprise-grade products such as Microsoft Exchange Server or Microsoft Office. But many IT organizations have found that Google Apps bring extra hidden costs."

Opinions will vary as to whether this is Microsoft's latest attempt at FUD, or if these add-ons really add up. A commenter on Rizzo's own post raised the question of how many shops will opt to pay the $360 per year for Google Apps help desk support. Another said Rizzo's post was spot-on.

For shops where cost will dictate which vendor to go with, this debate will rage on and require companies to look at their needs and actual migration costs.

What's your take on Microsoft's latest assault? Fact or FUD? Drop me a line at [email protected].

Posted by Jeffrey Schwartz on 05/05/2011 at 1:14 PM


Featured

  • Microsoft Bumping Up SLA Support for Azure Active Directory B2C Service

    Microsoft had lots to say this month about its Azure Active Directory service.

  • Black Sky White Cloud Graphic

    Microsoft Expands Cloud Programs for Specific Industries

    Microsoft on Wednesday described an expansion of its industry-specific cloud efforts by announcing three new program additions, centered on the needs of finance, manufacturing and nonprofit organizations.

  • Reusing Content Within Microsoft Word

    A new Microsoft Word feature lets you insert a block of text (or other content) from a different file without leaving the document you're currently working on.

  • Replacement SSDs Now Available for Surface Pro 7+ PCs

    Microsoft on Tuesday announced that sales of solid-state drive (SSD) "commercial spares" replacement kits for Surface Pro 7+ PCs is now open, but only in the U.S. market.

comments powered by Disqus