Q: How do we keep our cloud running with as many nines of reliability as possible?
A: Use Windows failover clustering technology! Nothing provides better uptime than leveraging Windows failover clusters to keep your applications up and running.
Q: Do OS or app problems most often take down cloud apps?
A: Most OS problems that you may run into have already been encountered by someone else. So most likely there's a corresponding hotfix that will address your OS issue. Application outages, however, can be more challenging to troubleshoot due to the custom nature of most installations and the interoperability with third-party components.
Q: What are your three top tips for analyzing and preventing cloud crashes?
A: Use the new Windows Performance Toolkit to monitor and troubleshoot hangs and slowdowns. Proactively install recommended hotfixes from Microsoft. The No. 1 cause of system outages is outdated drivers exploiting known issues with existing hotfixes. There are recommended hotfixes for many components of the OS such as Windows Server 2008 R2-based failover clusters and System Center Virtual Machine Manager, to name a few. Most crashes are caused by outdated antivirus software, so be sure to update yours anytime you update Windows.
Don't forget to catch Bruce's workshop, "Minimizing Cloud Service Disruption by Analyzing Application and OS," during Microsoft's Live! 360 in December. Mackenzie-Low will explain how to configure Windows servers to capture system and process memory dumps; how to force memory dumps when the OS or app is hanging; and how to set up the Windows debugger to analyze systems and process crash dumps to discover failing components or drivers.
Posted by Doug Barney on 10/03/2012 at 1:19 PM
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) this week announced the release of a publicly available and free post-incident hunting tool for organizations using Microsoft Azure, Azure Active Directory and Microsoft 365 applications.
Microsoft this week reminded organizations using Microsoft Teams Rooms devices of a coming July 1 deadline to get their licenses compliant with its relatively new Basic and Pro plans.
Simplified labeling and documentation are key to avoiding a management mess.
Microsoft this week announced a preview of custom claims providers for Azure Active Directory users.
Microsoft this week announced plans to shift the schedule for when it releases its optional nonsecurity patch previews for Windows systems.
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