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What To Do When Big Brother Is You?

What happens when the big boss or HR delivers a honky piece of new software for you to install and manage? No prob. You've done this about a billion times.

But what happens when this new product is designed to spy on employees -- including you, your staff and all the execs?

Often there is no training, no clear policies and no guide to follow when entrusted to monitor the online activities of others. Sure, you can evaluate and install the software. And if forced to, you can even manage it (click here for some pointers on how to do this).

Here is my advice from years of sometimes looking into the matter:

  • Make sure your company has a clear policy that everyone understands.
  • Don't use the software for kicks and never share what you know with anyone other than HR or other qualified managers.
  • Carefully control access to this software.

Have you been put in the position? How did you handle it? Advice and anecdotes welcome at dbarney@redmondmag.com.

Posted by Doug Barney on 07/23/2012 at 1:19 PM


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