Barney's Blog

Blog archive

Microsoft: Software Isn't the Problem… We are

I know it sounds crazy, but a software company claims most computer problems are not really the fault of computers, and especially the software that drives them. Instead, people and the processes we use are to blame.

And it is not just Microsoft execs saying this -- the company has research on its side in the form of a poll of Redmond customers.

Some 80 percent of problems that make computers go down are our, I mean yours, I mean human's fault -- which means if we were smarter these things would never happen in the first place.

I've done plenty of dumb things with computers, but looking back, the software always allowed me to carry out the action -- and often poor design led me to my mistakes.

Is this research self-serving or are computers smart and people dumb? You tell me at dbarney@redmondmag.com.

Posted by Doug Barney on 08/22/2011 at 1:18 PM


Featured

  • Microsoft Offers More Help on Windows Server 2008 Upgrades

    Microsoft this week published additional help resources for organizations stuck on Windows Server 2008, which fell out of support on Jan. 14.

  • Microsoft Ups Its Carbon Reduction Goals

    Microsoft on Thursday announced a corporatewide carbon reduction effort that aims to make the company "carbon negative" by 2030.

  • How To Dynamically Lock Down an Unattended Windows 10 PC

    One of the biggest security risks in any organization happens when a user walks away from their PC without logging out. Microsoft has the solution (and it's not a password-protected screensaver).

  • First Stable Chromium-Based Microsoft Edge Browser Released

    Microsoft on Wednesday announced the first release of its Chromium-based Microsoft Edge browser at the "stable" commercial-release stage.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.