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Warning for Exchange 2010 Users

Most of the time an update to software is a good thing because it SOLVES problems. Sometimes an update to software is a bad thing because it CAUSES problems.

That is apparently the case with Update Rollup 4 for Exchange 2010 SP1 (that name is simple to follow, eh?).

Here's what happens. The rollup actually fails to copy folders to new locations. Oops. The mail isn't lost for good (unlike the letters on Newman's postal route). They are recoverable by going to the "recoverable items" folder. Still, it has to freak an admin out to see all this stuff just plain disappear!

For those that haven't installed the rollup, hold off until further notice. If you have installed it, there is a fix from Microsoft customer support. Whoever said software isn't complicated was definitely lying.

What is your take on Exchange 2010? Message me and I'll message the readers with your answers -- so long as you write to dbarney@redmondmag.com.

Posted by Doug Barney on 07/20/2011 at 1:18 PM


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