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Microsoft's IT Outsourcing Deal

Microsoft is full of thousands upon thousands of software geniuses. And who knows Microsoft products better than Microsoft itself? That's why I am blown away by the news that Microsoft is outsourcing a good deal of its IT to Bangalore-based Infosys.

Infosys will support apps, infrastructure, PCs and take over the help desk.

It turns out that for years Microsoft has outsourced these functions to a bevy of partners. I just didn't know it. Now all that work is consolidated under Infosys.

Does your shop outsource? What is good and bad about the practice? Let me know at dbarney@redmondmag.com.

Posted by Doug Barney on 04/14/2010 at 1:17 PM


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