News

Microsoft Making CRM Connections With Dynamics AX

Microsoft last week announced the availability of a new connector linking its customer relationship management (CRM) solution with its Dynamics AX enterprise resource planning solution.

The connector enables "out-of-the-box interoperability" with either Microsoft's on-premises Dynamics CRM products or with its on-demand version, currently released as Microsoft Dynamics 2011 Online. The middleware solution opens up opportunities for Microsoft's partners building out Dynamics solutions.

Microsoft has previously released CRM connectors for Dynamics GP and Dynamics NAV. The company is planning a connector for Dynamics SL, with expected release happening sometime in the second half of this year.

Microsoft also announced last week that it has rolled out a wizard-based tool called the "Oracle to Microsoft SQL Server Data Migration Assistant for Microsoft Dynamics AX." The tool helps customers wanting to make the switch, but Microsoft offered another reason -- it's abandoning support for Oracle's database management system on Dynamics AX. Microsoft announced on Wednesday that future Dynamics AX versions will "exclusively use Microsoft SQL Server." That restriction also applies to Microsoft Dynamics AX 2012, which is expected to appear on the market sometime in the third quarter of this year.

Meanwhile, Microsoft's partners have been developing solutions using Microsoft Dynamics AX for Retail R2, which was released in August. Microsoft's partner Avanade Inc. used the ERP system to customize a Next Generation Retail solution that includes mobile devices in a retail campaign.

Avanade's system uses a smartphone application to detect when a customer enters a store. It then automatically opens a shopping application on the customer's device. The phone can guide a customer through a store and allow a shopping list to be printed. According to Microsoft's announcement, store management gets data from this system to help gauge the effectiveness of sales promos or the store's layout on the shopping experience.

About the Author

Kurt Mackie is senior news producer for the 1105 Enterprise Computing Group.

Featured

  • Vendors Issue Patches for Linux Container Runtime Flaw Enabling Host Attacks

    This week, the National Institute of Standards and Technology (NIST) described a high-risk security vulnerability (CVE-2019-5736) for organizations using containers that could lead to compromised host systems.

  • Windows 10 Version 1809 Users May Get Visual Studio Crashes

    Microsoft on Friday issued an advisory for Windows 10 version 1809 users about possible Visual Studio crashes.

  • Standardizing the Look of Outlook's Outbound Messages

    Microsoft typically gives users a blank canvas to compose new e-mails in Outlook. In some corporate environments, however, a blank canvas isn't a good thing.

  • Windows 10 'Semiannual Channel Targeted' Goes Away This Spring

    Microsoft plans to slightly alter its Windows servicing lingo and management behavior with its next Windows 10 operating system feature update release, coming this spring.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.