News

Vista SP1's 'Endless Reboot' Problem Fixed

Microsoft reported today that it has fixed a problem that caused some users upgrading to Vista Service Pack 1 to enter "an endless reboot cycle."

Microsoft reported today that it has fixed a problem that caused some users upgrading to Vista Service Pack 1 to enter "an endless reboot cycle."

The glitch was associated with installation of a prerequisite called Servicing Stack Update (SSU), or KB937287. Microsoft had stopped releasing the SSU pending an investigation. However, starting Tuesday, Microsoft plans to release the SSU again through automatic distribution. In addition, Microsoft plans to issue a "pre-SSU update" to prevent the rebooting problem associated with the SSU.

The SSU actually "contains the Service Pack 1 installation program," according to a post on the Microsoft Update Product Team blog The problem stemmed from "a few unknown and rare events during the middle of the installation of the update that could cause the update to think it needed a reboot to complete the installation," the post explained.

The pre-SSU update is intended for those "who have not already installed the SSU," according to the blog.

Microsoft emphasized that those who have already installed the update do not need to remove it and install these latest updates. In addition, those users who have Windows Update set to automatically install updates will not have to take further action.

Those using the Vista SP1 standalone download will not be affected by these problems, the company said.

Vista SP1 availability was formally announced on March 18. Microsoft plans to distribute Windows Vista Service Pack 1 (SP1) via automatic updates approximately in the middle of this month, according to Chris Flores of the Windows Vista blog The distribution, in five different languages, is slowly being offered to users provided that their system is ready for the update, according to Flores.

About the Author

Kurt Mackie is senior news producer for 1105 Media's Converge360 group.

Featured

  • Attackers Using Excel Read-Only Files To Obscure Malware

    Attackers can attempt to hide malicious payloads in Excel files sent by e-mail by using a standard Excel feature, according to a Tuesday post by Mimecast researchers.

  • Microsoft 365 Personal and Family Product Unveiled

    Microsoft on Monday announced new "Microsoft 365 Personal and Family subscriptions" to come next month, a new single consumer product providing access to applications such as Excel, PowerPoint and Word.

  • Microsoft Shifting Away from Office 365 Brand Name in April

    Microsoft on Monday announced coming product naming changes, where "Office 365" is mostly getting replaced by the "Microsoft 365" brand.

  • Microsoft Grows Services Amid COVID-19

    Microsoft in a Saturday announcement recapped how its services have been affected by "shelter-in-place" governmental mandates in the last week, providing details on growth stats and prioritizations.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.