Vonage Chief Executive Steps Down
Vonage CEO Michael Snyder resigned Thursday as the troubled Internet phone
company reported weak preliminary first-quarter results and announced a restructuring
plan that includes an unspecified number of jobs cuts.
Chairman and founder and Chairman Jeffrey A. Citron will act as interim chief
executive as the company seeks a replacement for Snyder, who joined Vonage in
advance of last year's initial public offering of stock, a debacle for investors.
The sudden management change and disappointing first-quarter update follow
a month of legal setbacks in which Vonage was found guilty of infringing on
patents held by Verizon Communications Inc.
Vonage Holdings Corp. is attempting to overturn the federal jury's verdict,
but the trial judge ordered Vonage to stop signing up new customers if it continues
using the disputed technology during the appeal. A federal appeals court is
expect to decide soon whether that injunction should be delayed until the bid
to overturn the verdict is resolved.
The legal problems led Vonage to delay its official first-quarter report so
it could assess the financial impact of the jury's decision, which included
$58 million in compensation to Verizon for past use of the patents, plus future
royalties for their continued use. The trial judge is slated to rule Thursday
on how much bond Vonage should put up to cover those potential awards during
If Vonage loses its appeal, it would need to either strike a deal with Verizon
or deploy a substitute technology to connect its customer's calls to the traditional
Though Thursday's preliminary update on the first quarter didn't reveal an
exodus of customers rattled by the threat of a disruption in service, the numbers
were shy of analyst expectations.
First-quarter revenue totaled an estimated $195 million as Vonage's customer
base grew by 166,000 phone lines to about 2,390,000.
The overall customer growth was roughly equal to the fourth quarter's increase,
but the pace of subscriber losses increased slightly: for every two new customers,
one existing subscriber left, meaning that Vonage turned on 332,000 new lines
and turned off 166,000 over the three-month period.
Marketing costs averaged $275 for each new customer, down from $306 per addition
in the fourth quarter.
The company said it plans to reduce annual marketing costs by about $110 million,
down to about $310 million, in 2007. The company also said it would cut general
and administrative expenses by $30 million by consolidating operations and cutting
an undisclosed number of jobs.
Vonage's shares rose 3 cents to $3.03 in morning trading on the New York Stock
Exchange after an early bob to $3.13. The stock has been clobbered since the
high-profile IPO last May, plunging more than 80 percent and wiping out more
than $2 billion in market value.