Partner Watch, April 3
Echopass to offer Microsoft Dynamics CRM 3.0 as a hosted solution.
Echopass, a provider of hosted contact center and CRM solutions,
announced last Monday it will be offering Microsoft Dynamics CRM 3.0 to Microsoft
VARs, resellers and enterprise end users as a hosted solution.
"Our customers require full integration with their CRM and
other back office solutions," said Vincent Deschamps, CEO of
Echopass. "That's why we've chosen to support Microsoft CRM
as a core component within our EchoSystem. VARs looking to offer
Microsoft CRM to their customers will work with Echopass to deliver
an on-demand call center that is hosted and integrated with telephony
for the work-at-home or centrally located call center agent."
Echopass is the first Managed Service Partner providing hosted
CRM services for Microsoft customers, according to the company in
a statement. The Pleasanton, Calif.-based company has been a Microsoft
Certified Partner since 2000.
For more info, go to http://www.echopass.com.
Here's what else is happening in the partner world:
Recent Partner Sightings
Corp. (Long Beach, Calif.) - adaptive software platforms
for manufacturing operations; ISV/Software Solutions Competency;
Certified, April 3.
Solutions (San Diego, Calif.) - mortgage software; ISV/Software
Solutions Competency; Gold Certified, March 31.
Buy Corp. (Richfield, Minn.) - electronics retailer
and business technology consulting; Networking Infrastructure
Solutions, Information Worker Solutions, Messaging and Collaboration
Competencies; Gold Certified, March 14.
Solutions (Spokane Valley, Wash.) - IT solutions; Certfied,
(Portsmouth, N.H.) - IT audit and security compliance management
software; Advanced and Network Infrastructure Solutions
Competency; Gold Certified, March 27.
(Andover, Mass.) - IT hosting, outsourcing and professional
services; Advanced Infrastructure Services, Microsoft Business
Solutions Competencies; Gold Certified, April 3.
Solutions (Westborough, Mass.) - outsourced Electronic
Data Interchange (EDI) for SMBs; ISV/Software Solutions
Competency; Certified, March 21.
Inc. (Baltimore, Md.) - information security technology
products; OEM Hardware Solutions Competency; Gold Certified,
Consulting Group (San Diego, Calif.) - custom application
development and integration; Business Process and Integration
Solutions Competency; Gold Certified, March 27.
Solutions (Palo Alto, Calif.) - collaborative, lifecycle-outsourcing
solutions for commercial software product development and
analytic processes; Custom Development Solutions, Data Management
Solutions Competencies; Gold Certified, March 29.