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Partner Watch, April 3

Echopass to offer Microsoft Dynamics CRM 3.0 as a hosted solution.

Echopass, a provider of hosted contact center and CRM solutions, announced last Monday it will be offering Microsoft Dynamics CRM 3.0 to Microsoft VARs, resellers and enterprise end users as a hosted solution.

"Our customers require full integration with their CRM and other back office solutions," said Vincent Deschamps, CEO of Echopass. "That's why we've chosen to support Microsoft CRM as a core component within our EchoSystem. VARs looking to offer Microsoft CRM to their customers will work with Echopass to deliver an on-demand call center that is hosted and integrated with telephony for the work-at-home or centrally located call center agent."

Echopass is the first Managed Service Partner providing hosted CRM services for Microsoft customers, according to the company in a statement. The Pleasanton, Calif.-based company has been a Microsoft Certified Partner since 2000.

For more info, go to http://www.echopass.com.

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About the Author

Dan Hong is the associate Web editor of MCPmag.com, CertCities.com, TCPmag.com, Redmondmag.com and RCPmag.com.

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