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IT Weekly Roundup, April 1

From the business wires this week: a remote assistance tool for help desk professionals, anti-spam and anti-spyware solutions, and a Windows data recovery tool.

SupportDesk 8.2 from NetworkStreaming, LLC features several new enhancements for the remote assistance tool. Support staff can now access a remote computer as an Administrator, allowing the technician to reboot and reconnect automatically; “push” SupportDesk to a remote system on a LAN or WAN and have the client agent automatically removed at the end of the remote control session; and leverage various reporting options, including the ability to capture the content of chat conversations and file transfers, as well as log the time spent per session. http://www.networkstreaming.com

HACE released the latest version of its anti-spam software, Aggressive Spam Defense, for Windows 98/2000/XP. Version 2.3 New features allow users to control the level of protection; auto delete unwanted spam; and view e-mail in uppercase, normal or lowercase. http://www.hace.us-inc.com

The highlight of PC Tools' anti-spyware solution, Spyware Doctor 3.2, is Keylogger Guard. This new feature protects against programs called keyloggers which record keystrokes when users enter personal information such as passwords and account numbers. Other additions include Startup Guard, a tool that monitors and removes malicious files that try to run automatically at startup, and Multi-browser Cookie Guard, which monitors cookies in popular Web browsers like Mozilla-Firefox. Priced at $29.95. http://www.pctools.com

PC Tools Spyware Doctor 3.2
[Click on image for larger view.]
Protect your passwords and private information from nosey keyloggers with Spyware Doctor 3.2.

Recover files encrypted on NTFS (EFS) partitions with Advanced EFS Data Recovery (AEFSDR) 3.0 for Windows from ElcomSoft Co. Ltd. Even if Windows is protected using SYSKEY, decryption is possible, provided the encryption keys are somewhere on the system and not totally corrupted. AEFSDR supports Windows 2000/2003/XP and non-U.S. versions, including those that use Unicode, such as Chinese and Japanese. Priced at $99. http://www.elcomsoft.com/aefsdr.html

Advanced EFS Data Recovery 3.0
[Click on image for larger view.]
Advanced EFS Data Recovery 3.0 helps you recover encrypted files.

About the Author

Dan Hong is the associate Web editor of MCPmag.com, CertCities.com, TCPmag.com, Redmondmag.com and RCPmag.com.

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