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UPDATE: Help Desk Contest Winners

In honor of MCDST's release, winners of help desk heroism/horror submissions announced.

Back in January, we asked for you to submit your help desk stories of heroism or horror, in honor of the release of Microsoft's new Microsoft Certified Desktop Support Technician title. The winner is Brian Gibson, whose submission solved the mystery of disappearing network files and kept the problem from future recurrence via security policies.

For his compelling story, which we'll publish in a future print edition of MCP Magazine, Brian receives the grand prize, which includes:

Prizes were provided courtesy of Addison-Wesley, Sams, and Sybex.

Among the submissions were five runners up:

  • Marvin Androschuk (Canada)
  • Dana Cummins (Tacoma, Washington)
  • Howard Feldsott (New York)
  • Rick Haslam (Canada)
  • Nicholas Kummer (Detroit, Michigan)

For their submissions, they'll receive one of the above listed books and their submissions will appear in a future print edition of MCP Magazine. Congratulations to all!

Microsoft's new Microsoft Certified Desktop Support Technician title became available upon the release of two exams, 70-271, Supporting Users and Troubleshooting Windows XP, on January 12 and 70-272, Supporting Users and Troubleshooting Desktop Applications on Windows XP, on February 4. For more information on the MCDST certification, click here.

About the Author

Michael Domingo has held several positions at 1105 Media, and is currently the editor in chief of Visual Studio Magazine.

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