Compaq Issues Recall for Notebook Adapters

Compaq Computer Corp. on Friday announced plans to recall approximately 1.4 million AC power adapters that it’s bundled since 1998 with notebook computers in both the U.S. and abroad.

The PC giant acknowledged that as many as 600,000 users in the U.S. could be affected by the recall, with an additional 800,000 affected worldwide.

Compaq maintained that the recall is voluntary but said that it was made “in cooperation” with the U.S. Consumer Product Safety Commission. The PC giant indicated that the AC adapters pose a fire hazard because they’re prone to overheating. It also confirmed that it had received reports about a number of fires that were allegedly caused by the faulty power adapters.

Compaq said that the faulty AC adapters were sold for use with its Armada, Prosignia and Notebook laptops from September 1998 through July of 2001. Adapters affected by the recall feature the following model series numbers (which are located under the “Compaq Computer Corp.” brand on the adapter label).

Because of the potential for danger, Compaq recommended that users immediately remove the recalled adapters from service. The PC giant said that users could get a free replacement adapter by calling it at (888) 302-7689.

A host of other vendors have issued recalls in the past for similar reasons. Earlier this summer, Apple Computer Inc. cited the risk of fire when it recalled almost 600,000 adapters used with its older PowerBook laptops. And in 2000, IBM Corp. issued a recall for approximately 300,000 adapters because of fire risks, as well.

About the Author

Stephen Swoyer is a Nashville, TN-based freelance journalist who writes about technology.


  • Space Image

    Microsoft's Azure Sphere for IoT Devices Now Commercially Available

    Microsoft announced that its Azure Sphere solutions for Internet of Things (IoT) devices have reached the "general availability" (GA) commercial-release stage.

  • Nested Virtualization in Windows 10 Hyper-V

    To test the Windows 10X emulator, Brien needed to figure out how to configure Hyper-V to run on a Windows 10 virtual machine. Here's how he made it work.

  • Google Goes Live with Managed Service for Microsoft Active Directory

    Google's Managed Service for Microsoft Active Directory is now a "generally available" service, according to a Thursday Google announcement.

  • Dell Sells RSA Assets for $2 Billion

    Dell's RSA security solutions businesses, including the RSA Conference, were bought by a consortium of companies for about $2 billion, according to Tuesday announcements.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.