News

Hyperion Releases 2.0 Version of eCRM Analysis Apps

Hyperion this week upgraded four of its Customer Relationship Management applications.

The 2.0 versions of Hyperion’s eCRM Analysis applications are the Hyperion Web Site Analysis Suite, Hyperion Customer Interaction Center, Hyperion Field Service Analysis, and Hyperion Product Quality Analysis.

New features common to all four CRM applications are thin client distribution through the customer’s Intranet, enhanced user interface, batch static reporting, ad hoc e-mail reporting, improved flexibility in directory and report definitions and enhanced dynamic content support. All the products are available immediately except for Web Site Analysis Suite, which is available Feb. 28.

The applications run on Windows 2000, Windows NT, Windows 9.x and Unix with SQL Server or Oracle databases.

Contact Hyperion, www.hyperion.com.

About the Author

Scott Bekker is editor in chief of Redmond Channel Partner magazine.

Featured

  • Microsoft Offers Endpoint Configuration Manager Advice for Keeping Remote Clients Patched

    Microsoft this week offered advice for organizations using Microsoft Endpoint Configuration Manager with remote Windows systems that need to get patched, and it also announced Update 2002.

  • Azure Edge Zones Hit Preview

    Azure Edge Zones, a new edge computing technology from Microsoft designed to enable new scenarios for developers and partners, emerged as a preview release this week.

  • Microsoft Shifts 2020 Events To Be Online Only

    Microsoft is shifting its big events this year to be online only, including Ignite 2020.

  • Microsoft Browser Support for TLS 1.0 and 1.1 Ending 2H 2020

    Microsoft announced on Tuesday that its plans to drop support for Transport Layer Security (TLS) protocols 1.0 and 1.1 in its browsers will get delayed by a few months until the second half of this year.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.