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Get Hybrid Cloud Backup For Dummies e-book to learn how you can ease management complexities, lower costs and avoid platform lock-in. Discover the importance of employing purpose-built backup and recovery for each of your environments, while retaining ownership of your data.
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What if you could reduce your Contact Center costs significantly without sacrificing performance or customer experience? Our new report, AI for Contact Center Cost Reduction, reveals how AI can help.
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The Aragon Research Globe for Intelligent Contact Centers (ICCs) evaluates the trends in the market and identifies key providers that are making a difference in ICCs. For the second consecutive year, UJET is recognized for AI-Driven contact center solutions, Virtual Agent and Agent Assist tools, robust CRM integrations, versatile solutions for businesses of all sizes, modern architecture with mobile capabilities, and a strategic partnership with Google.
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The 2024 AI Maturity Benchmark Report reveals that many organizations are missing out on the transformative benefits AI can offer. To understand what separates leaders from laggards, UJET is introducing a new AI Maturity Benchmark. It evaluates the adoption and implementation of AI across the contact center and its impact on key organizational metrics. Ultimately, those who display high maturity are reaping more benefits such as increased positive interactions with customers, boosted agent productivity, and improvement in key contact center KPIs.
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UJET's unified, AI-powered Contact Center as a Service (CCaaS) & Workforce Management Management (WFM) platform empowers organizations of any size to deliver exceptional customer experiences and transform contact center operations through AI-powered automation, intelligence, and omnichannel orchestration.
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To gain insight into these AI and ML trends, TechTarget’s Enterprise Strategy Group surveyed 375 IT and data professionals familiar with and/or responsible for data protection (including backup and recovery) decisions and data science for their organization.
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The global data protection market continues to grow, but how exactly are companies adapting for modern data protection in the face of ransomware and hybrid clouds? In this new research report, 1,200 business and IT leaders were surveyed on their IT and data protection strategies, including their plans for 2024 and beyond.
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Recovery objectives are the foundational metric for building your disaster recovery strategy. Building your backup and recovery strategy based on your recovery objectives can provide you with confidence that when disaster hits, you are ready to recover with minimal data loss and impact on business processes and protect your business’s brand.
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This year’s report surveyed 350 CISOs , security professionals, and backup administrators whose organizations suffered at least one ransomware attack in 2023 to assess different perspectives in the united fight against ransomware. Download this report to learn about the targets and impacts of ransomware attacks, the financial impact, cyber insurance, and the cost of team misalignment.
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This year’s report surveyed 1,200 CISOs , security professionals, and backup administrators whose organizations suffered at least one ransomware attack in 2023 to assess different perspectives in the united fight against ransomware. Download this report to learn about the targets and impacts of ransomware attacks, the financial impact, cyber insurance, and the cost of team misalignment.
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This year’s report surveyed 400 CISOs , security professionals, and backup administrators whose organizations suffered at least one ransomware attack in 2023 to assess different perspectives in the united fight against ransomware. Download this report to learn about the targets and impacts of ransomware attacks, the financial impact, cyber insurance, and the cost of team misalignment.
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The Enterprise Buyers' Guide to Data Protection 2024 is designed to highlight key market trends and challenges while providing information on what capabilities and processes organizations should consider implementing to ensure their investment in data protection not only meets current requirements but can adapt to modern workloads, including software as a service and cloud‑native architectures, which require higher levels of scalability and data mobility relative to traditional and legacy applications.
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In this IDC research paper, learn how to transform the necessary practice of backup and recovery into a strategic initiative to give your business a competitive.
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Building a holistic cybersecurity program can be complex and multifaceted, but organizations that leverage frameworks such as the NIST Cybersecurity Framework 2.0, can better establish standards, guidelines and best practices to manage their cybersecurity risk.
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The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Veeam with AWS on their organizations.
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Unlock cost-effective hybrid cloud backup strategies. Learn to secure data and improve efficiency with expert tips in this e-book.
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The Broadcom-VMware merger has left many long-standing customers mulling a change in their hypervisors. Foundry and CIO.com's comprehensive survey of over 550 enterprise IT leaders provides an in-depth analysis of this landscape change.
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Explore insights on hybrid and multi-cloud data protection. Discover how enterprises enhance reliability and secure cloud workloads.
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With our integration, anomalies in your backup environment automatically generate an alert to the Sophos MDR team. Together, Sophos and Veeam help you remain secure and radically resilient - even as threats continue to rise. Read our e-book for more integration details.
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Protecting Microsoft 365 data is essential to any modern cybersecurity strategy, since the suite’s applications are so commonly used in businesses of all sizes and industries. Read this e-book for 10 steps you can take to build a more proactive approach to securing your organization’s Microsoft 365 data from cyberattacks and ensuring cyber resilience.