24-Hour Support -- Redmondmag.com

Barney's Blog

24-Hour Support

Playtex may offer 18-hour support, but Microsoft goes six further -- for a full 24 hours! For shops that need to be up 24x7, Microsoft has a new support plan, Premier Ultimate.

This high-end enterprise support offering has tech folks standing by all day and all night to solve your most vexing Microsoft problems. More interesting is the proactive part, where Microsoft looks for problems before they actually bite you in the hiney. This may cost a pretty penny, but could save a lot of headaches and downtime.

Do you trust Microsoft to solve your support issues? Yes and no answers more than welcome at [email protected].

Posted by Doug Barney on 08/19/2008 at 1:15 PM

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