Vista Cash Back -- Redmondmag.com

Barney's Blog

Vista Cash Back

Kim Kido bought a Vista PC, presumably with the intention of using and enjoying the new Microsoft operating system. But Kido hated Vista, and after carefully reading the tiny print of the legalese-laden license agreement, Kido demanded a refund from HP.

The bad news for HP? Kido is a blogger, and her entire story of two months worth of e-mail and telephone calls ended up on Valleywag. Kido eventually got her $200 back, and HP got far more than $200 worth of bad press.

Posted by Doug Barney on 07/28/2008 at 1:15 PM

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