Tech Library

Download free white papers, e-books, technical reports, infographics, and other useful resources from Redmond Magazine's experts and our vendors. Also see our Free Webcasts.

Free White Papers Sponsor Index

  • Hybrid Cloud Strategy Checklist

    Private, public, and hybrid cloud computing are gaining popularity as companies seek efficient, cost-effective technology and compute solutions that address their needs in real time. Learn more about successful approaches to cloud deployment in this hybrid cloud strategy checklist.

  • Ten Ways to Improve IT Efficiency with a Standard Operating Environment

    In today’s digital businesses, IT organizations are expected to deliver more services at a faster pace than ever before. However, an IT infrastructure built on multiple operating systems creates complexity that can delay provisioning, increase downtime, and create security and compliance risks. Read more to learn the 10 steps to implement a standardized operating environment that can simplify your IT infrastructure.

  • 5 Questions to Ask When Choosing a Cloud Video Interop Solution

    Looking to bring the power of Teams video meetings to your existing room system investments and worried about a long, expensive transition? Cloud Video Interop (CVI) might be the solution for you!

  • Quick Guide to Calculating the Financial Risk of Ransomware

    Download this whitepaper for insights and calculations to do the math on what a ransomware attack could cost your business.

  • Everything You Should Know About Cybersecurity Assessment, Planning And Response

    This eBook discusses the constantly evolving threat landscape, the challenges facing businesses today, and what business leaders should understand about the state of their organization’s cyber protection.

  • Research Report: Evaluating Your Organization’s Cybersecurity Readiness

    This report presents survey results and expert opinions about when and how to best leverage an MSSP, as well as the challenges you may encounter along the way.

  • Mighty Guide: How to Build a World Class Cybersecurity Practice

    Security experts explore the challenges facing today’s security operations. They discuss in detail what it takes to build a world-class security practice capable of managing the growing volume and complexity of cyberthreats.

  • Ransomware Response Report: Vol 1 Trends and Outlook

    This eBook, the first in the Ransomware Response Cycle explainer series, examines the current state of this newly prolific, dangerous, and incredibly profitable criminal endeavor.

  • Cloud Contact Center Buyer's Guide

    This buyer’s guide outlines five critical dimensions for contact center operational success. Based on G2’s process for grid scoring, these standards can help to quickly rationalize the key considerations when assessing and selecting a cloud contact center platform to fit your immediate and long term needs.

  • Contact Center Survey Uncovers New Mission-Critical KPIs

    The State of Customer Experience 2020 Survey Report reveals breaking insights on Contact Center investment strategy, emerging channels and technologies, and the newest mission-critical KPIs. Executed on behalf of UJET, in partnership with Canam Research, this survey focused exclusively on Contact Center leaders and executives, gauging their feedback...

  • Six Keys to Modern Customer Support that Wins Over Millennials and Gen Z

    This e-book takes a closer look at how Millennials and Generation Z prefer to communicate, and how their technological preferences are shaping customer support today, and for the future. It also outlines six keys for modern customer support for businesses to deliver effective customer service. These practices will not only increase business appeal to these two influential demographic groups, but please their customers in other demographics, as well.

  • Veeam Unofficial VMware VCP-DCV 2020 Study Guide

    Are you looking to earn your VCP-DCV 2020 certification or upgrade your existing VCP6-DCV before the clock expires? Well, Shane Williford and Paul Wilk, along with Veeam, have you covered! Grab the latest edition (vSphere 6.7) of our VCP Study Guide.

  • 5 Reasons to Switch Your Backup

    Most legacy backup solutions in the market today aren’t very good. Challenges include IT admins lack the time, resources and energy to proactively tackle real business challenges. The frustration is real!

  • Economic Impact: Veeam Cloud Data Management

    TEI Report: Reduce operating costs of data backup and recovery while reducing data-related risk.

  • 2020 Modern Backup Buyers’ Guide

    Checklist for your Cloud Data Management project. This Forrester guide provides directions into what capabilities to look for and offers questions that IT decision makers should ask themselves and their team as they evaluate their company’s specific data needs.

  • 2020 Data Protection Trends

    Insights to key data challenges from business and IT leaders. Veeam® surveyed over 1,500 business and IT leaders on their data management challenges and successes, from data protection to staffing challenges to business continuity concerns and costs.

  • CEO Fraud Manual

    Over the last three years, CEO fraud has been responsible for more than $26 billion in losses. Despite these losses, CEO fraud remains a blind spot for many C-level executives who quickly learn the consequences of a weak cyber-risk assessment. Part I explains how top executives in finance are hoodwinked, how organizations are compromised, how millions are siphoned off by criminals, and how fiduciary responsibilities play a role. Part II covers how to prevent this type of attack and what to do if you become the latest victim.

  • Ransomware Hostage Rescue Manual (New 2020 Edition)

    The New 2020 Edition of this Ransomware Manual is packed with actionable info that you need to have to prevent infections, and what to do when you are hit with ransomware. You will also receive a Ransomware Attack Response Checklist and Ransomware Prevention Checklist.

  • Phishing by Industry 2020 Benchmarking Report

    IT security seems to be a race between effective technology and clever attack methods. However, there’s an often overlooked security layer that can significantly reduce your organization’s attack surface: New-school security awareness training.

  • Comparing DaaS Solutions

    IT departments all over are looking for new ways to build a reliable, secure, and efficient desktop virtualization foundation to keep up with growing cybersecurity threats, expanding BYOD and increases in remote workers. But traditional, on premises VDI deployments aren’t the only option anymore. Use this guide to learn more about hosted virtual desktops and desktop-as-a-service technology – and learn what questions you should be asking when deliberating between virtual desktop choices.