PerceptiveAI Support Agent -- Redmondmag.com

PerceptiveAI Support Agent

Not just a chatbot — a support agent you can measure, trust, and operate. An enterprise-grade conversational assistant for citizen and customer service. It delivers natural, multi-turn conversations grounded in your knowledge base, cites its sources, and escalates cleanly when a question exceeds what it should answer — built on Amazon Bedrock AgentCore and LangGraph, and designed from day one to be evaluated and monitored in production.

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