Tech Talk | Rethinking Microsoft Support: CSP, Third-Party Models, and Customer Choice
Date: Wednesday, May 6 at 11am PT / 2pm ET
Microsoft’s evolving support and licensing strategies are reshaping how enterprises manage costs, contracts, and vendor relationships. Increasingly, organizations are encountering bundled agreements that tie Unified Support to Enterprise Agreements and Azure discounts, limiting flexibility and complicating negotiations.
This webinar explores the current Microsoft support landscape, examining how bundling practices, commission-driven sales strategies, and shifting licensing models are impacting customer choice. Attendees will gain a clear understanding of alternative approaches, including the growing role of the CSP model and third-party support options that enable greater independence and cost control.
Join us to learn how to navigate these changes, evaluate your support strategy, and identify practical paths to regain flexibility in licensing and support decisions.
Register now!
About the presenters:
Mike Jones, VP of Product Development, US Cloud
John K. Waters,Editor at Large, Redmondmag.com