Enhance Your Microsoft Teams Experience With A Single Source for UCaaS and CCaaS
Date: Tuesday, April 23rd at 11am PT / 2pm ET
Reliance upon Microsoft Teams continues to grow, from customer service and sales to marketing and internal collaboration. This makes enhancing Microsoft Teams functionality an important step for your business. Integrating with a single source for Unified Communications (UC or UCaaS) and Contact Centers (CC or CCaaS) solutions can help.
Join Greg Schulz, author and senior analyst at Server StorageIO and Microsoft MVP Cloud Data Center Management, along with Vonage experts Denise Vlaicu and Carlos Aragon, as they discuss how to get more value out of your Microsoft Teams investment, UC and CC solutions, and related topics.
What you will take away from this discussion:
- How businesses are using Microsoft Teams today
- State of UC and CC integration with Microsoft Teams and M365
- How CC, UC, and call quality reflect your business image
- Streamlining CC workflows and boost worker productivity
- Maximizing your investment in Teams, UC, and CC
- Best Practices, Tips and more
Register now!
About the presenter:
Greg Schulz, Founder and IT Analyst, Server StorageIO
Greg has worked as the customer in various IT organizations in different roles, as well as a vendor, consulting analyst and author of several books including “Software-Defined Data Infrastructure Essentials” (CRC Press). Greg brings a diverse background with real world perspective across applications, data infrastructures, hardware, software, and clouds. Greg is a Microsoft MVP Cloud Data Center Management and previous ten-time VMware vExpert.