Calculating the Impact of Cloud PBX for Microsoft Teams
Date: Tuesday, June 1st at 10am PDT / 1pm EDT
Many organizations selected Microsoft Teams as their collaboration tool of choice during the pandemic. However, more than 85% of Microsoft Teams users, with the telephony capability enabled, use direct routing through third-parties rather than Microsoft’s own Calling Plans.
There are many benefits to having a third party direct routing solution including cost savings and more advanced functionality. However, not all direct routing solutions offer the same core PBX capabilities, business app integrations, global coverage or uptime SLAs.
Join us for this informative webinar to understand the critical nature and impact of selecting the right telephony partner for your Microsoft Teams direct routing deployment.
Topics covered will include:
- Navigating direct routing options
- Mission critical telephony requirements for enterprises
- Importance of a business continuity strategy to combat outages
- Integrations to key business apps in and out of the Microsoft environment
- How RingCentral enhances Microsoft Teams
About the presenter:
VP, Global Solutions Engineering,
Amir Hameed is a professional engineer with over 25 years of UC/CC domain expertise in presales leadership roles in companies including Avaya, Sonus, Nortel Networks and 8x8. As the current Vice President of Global Solutions Engineering at RingCentral, Amir and his organization work with partners and prospects to support the digital transformation strategies of customers worldwide as they migrate their business communications to the Cloud. Amir resides in Toronto Canada.
Jeff Penn, IT Services, Team Lead, Abrigo
An information technology industry veteran since 2009, Jeff Penn serves as Abrigo's Team Lead of IT services. Jeff has been with Abrigo since 2018, and in this role he coaches and trains new IT Service Specialists, helping to mold them to become leaders in the tech field, ensuring that security is top priority for their colleagues and Abrigo's clients. Jeff and his team work to provide white glove service to all employees while collaborating with outside vendors to deliver the best applications and technical resources for Abrigo to get things done. Prior to Abrigo, Jeff worked for the Duke University Fuqua School of Business for 9 years leading the technical support initiative of cross-continental Executive MBA programs, traveling to India, China, Chile, and Germany