iPhone Store Not Completely Open

Apple has one of the best reputations in American business today. Its products are revered, its CEO is idolized and its stock has been put on a high-priced pedestal.

All this obscures some rather troubling facts: Its computers are overpriced and because they're from a single source, many enterprises are forced to steer clear. And as the king of the Mac, iPod and iPhone platforms, Apple rules with an iron fist.

The latest downer is how Apple is treating iPhone developers. You'd think Apple would want as many iPhone apps as possible, what with Google set to enter the market and Microsoft already a longtime player. As John Belushi might have said, "But noooooo!" If your app competes with Apple's own software, there's no place for you in the iPhone store.

More

Posted by Doug Barney on 09/29/20080 comments


Ballmer Upbeat

Remember some time around 2000 when Steve Ballmer said tech stocks were overpriced, and months later the tech bubble burst? Ballmer was right about those stocks, and nearly all of them, including his own, took a beating.

While I wasn't happy that Ballmer was right back then, I'll be pleased if he's right this time around. Last week, in three separate speeches, Mr. Ballmer argued that the tech sector had "buoyancy" More

Posted by Doug Barney on 09/29/20080 comments


Mailbag: More Microsoft Ad Thoughts

Here are more of your thoughts on Microsoft's new "I'm a PC" ads:

The "I'm a PC" ads are much improved over the Seinfeld ad! The Seinfeld ad was funny and quirky, but really failed to get the message across. I like how the "I'm a PC" ad directly addresses the Apple commercial. It does a nice job of eliminating the spin Apple tries to put on PC users as un-cool, nerdy business types. It effectively shows that a wide variety of people in a wide variety of scenarios choose to rely on Windows-based PCs because they do work super-well, regardless of the Apple spin. Why Microsoft did not do this from the start is puzzling! Is this commercial 3.0? It must be, because MS finally got it right!

The Mojave Experiment commercial and Web site is also a good effort to calm the Vista misconception storm. Bravo, MS! Your marketing efforts are looking much, much better now!
-Jason

I'm a PC for now...but just out of necessity!

I wonder if Microsoft is having problems with its ad campaign because most of the creative minds in the advertising industry use Macs. It just seems like millions of dollars should be able to buy higher-quality ads than what we've seen. I guess we could give Microsoft the benefit of the doubt and maybe, just maybe, it's saving the best for last.
-Richard

I don't see the "I'm a PC" ads as defensive, but rather as mocking. MS took the bull by the horns -- a gutsy move, in my book.
-Bernie

The latest MS ads are even more reason to buy Mac. Keep up the good work, MS! The world is laughing at you. Doesn't Microsoft know that "PC" equals "Piece of Crap"?

The one where the "regular Joe" people are shown the "Mojave Experiment" then told it's Vista...they must have pulled those morons out of the Mojave. If they didn't know Vista and how badly it sucks, why should they have any credibility?

-Tom

More

Posted by Doug Barney on 09/29/20080 comments


Oracle Takes the Hardware Road

In 1996, Oracle made a run at the hardware with The Network Computer, which as I recall was a $200 dumb terminal that used the Internet to serve up corporate and consumer apps. PCs at the time were cheap enough -- and Web apps lame enough -- that it never worked.

Now Oracle is back in the hardware saddle, this time with a vastly different and higher-end strategy. This time, the Oracle hardware is designed to support a massive database server and a separate storage appliance.

More

Posted by Doug Barney on 09/29/20080 comments


Mailbag: Remembering 9/11, Fixing Vista, More

Readers recall where they were on the morning of the Sept. 11 attacks:

I was on my way to a technical college -- a Windows Server 2000 class. The first news report I heard said a traffic helicopter hit one of the towers. I remember thinking how odd that was. The instructor had the TV on during the entire class. We all sat in horror as the towers came down and as more planes crashed. My nephew, then 14, was frantic until he found out his mother was safe (she is a flight attendant for United). He had recently lost his father. My niece and her family live in Manhattan. Her husband works close to the towers. Again we were frantic for knowledge that he was safe.

I didn't lose any immediate family that day, but I think all of us lost from our American family. How did we as Americans start to gloss over this horrible event so fast? I heard we have an attention span of about two weeks. I think it's shorter.
-Barb

I had just walked out my front door to go to work. Finding that my car had been broken into, I went back into the house and called the cops. While waiting for the police to arrive, I turned on the TV. The news was just breaking; everyone was speculating on whether this was an accident or an act of terror. Then on live TV, we all got our answer as the second tower was hit. When the cops showed up, that police report just didn't seem quite as important. This showed me that even when you think you are having a bad day, you really should go back and count your blessings.
-William

I was on-site at a client office in the medical center in Houston, where we live. Colleagues called me out to the area sitting room to watch the news of the first one. I was touched by the loss of life, digested that, and returned to my desk. After a while came the news of No. 2. I returned to watch and listen. After taking in the images for a few minutes, my heart sank. My wife was in downtown Houston, at her job, on the 44th floor of one of the tallest buildings in Houston. I went immediately to the phone, called her, said something really stupid, then got my wits and told her to leave the building immediately.

Of course our family was safe. There was no threat in Houston. We have counted our blessings many times since that day, sometimes in remembrance of that day. Thank you for taking a moment to remember it, and to invite reflection. Our hearts go out to those who lost loved ones on that horrific day. Special sadness comes over me each time I think of the brave responders running into those buildings and helping others exit. My heart breaks for each innocent life lost.
-Rick

I had the unusual distinction of being in both New York and Washington on 9/11 and saw both the Twin Towers and the Pentagon just before they were hit. You may recall that Jeff Immelt had the unfortunate timing of taking over GE from Jack Welch on Sept. 10. Jeff scheduled a live satellite video feed to introduce himself companywide (worldwide) to over 330,000 employees. I am based in Washington, D.C. and flew to White Plains, N.Y. to work on that project at a Danbury, Conn. building.

I was scheduled to fly home to D.C. the night of Sept. 10, but a big thunderstorm came in and grounded all of the flights. I got a hotel in White Plains and a reservation on a flight out the next morning. The flight took off at about 8 and I flew over Manhattan at about 8:20 (the first plane hit the tower at about 8:45). I had a window seat on the left as we headed south. We flew just west of Manhattan and I got a magnificent view of the city. I recall thinking how I never grow tired of seeing the city from that perspective.

By the time we landed at Washington National, the place was buzzing. No one was quite sure what to do. They knew about New York, but had not yet grounded all flights. I got in my car and started heading to my office in Northern Virginia. The route took me up the George Washington Parkway, which goes right next to the Pentagon (they have since moved the road a few hundred feet to the east so it is not as close). Shortly after I passed the Pentagon at about 9:40, the radio announcers said there was smoke coming from the Pentagon. I looked in my rearview mirror and saw it firsthand. It was all still very confusing and surreal. The gravity of the situation did not kick in until I got to my office and saw the second tower fall on live TV.
-Mark

I was working at my job in Columbus, Ohio (systems analyst with a large insurance company). When the first plane hit, we turned on a TV in our break room and watched as the events of that morning unfolded. I could not help but feel a deep sense of loss, but could not put my finger on exactly what. Having grown up in New York City, I had many friends and relatives living there. Friends who worked in Lower Manhattan. My cousin's wife was on her way to work, but was not in the immediate area yet. Another friend was out of town that day.

Later, I learned that 11 high school mates were in the towers. Seven of them were firemen, and one had been in my graduating class. Two members of the sports car club that I race with were on Flight 63. To this day, I wear the pin from the fire department I belonged to in Upstate New York, and carry memorials on the sides of my race car. I also proudly wear the unit patch from the fire station that my classmate belonged to.
-Anonymous

On 9/11, I was in Houston with three other co-workers. We were expanding our office there and we had brought in two new racks with new hardware. We were eating breakfast at the hotel before we went into the office and the TV was on, showing the WTC and talking about how a plane had hit one of the buildings. With shock and confusion, people watched the TV, some standing, some still eating. Then the second plane hit the other building while we were all watching.

Knowing this was not TV but reality was completely heart-stopping. I called my daughter as she was in New York with her dad. They typically take the subway train which passes through the WTC on up to mid-town. Thankfully, they had not even gotten up yet. I called home to Virginia to check on the rest of my family. I have a sister whose husband worked at the Pentagon. She had not heard from him, and by this time a plane had hit there. She was understandably in a panic. As the day went on she finally got in touch with him; he was helping people within the Pentagon who had been hurt.

Several days later, our work in Dallas completed, I remember sitting out by the pool, still seething with anger over the attack...and in the late evening sunset, an airplane finally took into the air. After the skies above Dallas had been empty of jets, this was a small but significant event, and I was proud. I got on an airplane the next day and the airport was fairly empty. All the employees and passengers were at high alert. I have always enjoyed flying and this day the flight seemed special. The clouds below the wing more fluffy, the land far below more rugged, the people, with or without fear, pushing forward.
-Karen

I was in the dean's office of the engineering college at Ohio Northern University for my work study. The exec assistant came in and said that one of the towers was hit. When I went down to watch, the Pentagon had been hit. It was amazing how the university came together that day and you could walk down the hallway of the dorms and hear CNN without missing a beat.

I remember calling my mom and she said that this event would be, for me, like the assassination of JFK was for her. The world would never be the same.
-Lora

More

Posted by Doug Barney on 09/25/20080 comments


HPC Is Mainstream

Earlier this week , I talked about Microsoft's new HPC 2008, a supercomputer-style version of the OS based on clusters aimed at scientists, engineers and massive data-mining/massaging apps.

I lamented the fact these high-end OSes and hardware don't mean much to mainstream IT -- that we're missing out on all that power. In fact, most of our cores, especially on the desktop, go unused (I wrote about that problem in this cover story).

More

Posted by Doug Barney on 09/25/20080 comments


Early Windows 7 Bits Set for Release

I've had a lot of questions about Windows 7 lately, such as whether it has a brand-new microkernel or is instead a rehashed version of Vista. Some of the questions will be answered late next month at Microsoft's Professional Developers Conference (PDC), where attendees will get a pre-beta version (didn't this used to be called an alpha?) on a handy USB drive.

My new question: How many folks will go to PDC just to get a free 160GB flash drive?

More

Posted by Doug Barney on 09/25/20080 comments


Google Phones Home

The Google phone is nearly ready to rock . And while it has nowhere near the fanfare of the iPhone, this is clearly a significant product. The idea is the phone will tie closely to Google search and apps, making it easy to find information, get maps and perhaps feed Google all your personal information.

From all reports, the Google phone (sold only by T-Mobile) is fully featured. But the real keys are usability, reliability and how well these features work. It took Microsoft a long time to get phones right, and even Apple has had its hiccups (and Apple has been building operating systems since 1976, way before Microsoft got into the game).

More

Posted by Doug Barney on 09/25/20080 comments


Mailbag: Meet the New Ad, Slightly Better than the Old Ad; More

Your verdicts are in: The new Microsoft "I'm a PC" commercials aren't exactly worse than the Seinfeld ones...but that's not saying a whole lot:

I too have seen the "I'm a PC" commercial (at least the first one). I don't know if it's defensive or not, but it's not persuasive. For one thing, even though I use a PC, I am NOT a PC. Nor am I "PC," although that's a whole other discussion. For another, "PC" is a generic enough term that it's arbitrary to imply that if it's a PC, the thing is automatically a Windows computer. Finally, even though the commercial I saw showed different people using their PCs for different activities, it largely showed someone simply making a claim.

What I'd like to see instead is something along the lines of this: "My PC is me." HP has the tagline "The computer is personal again." Why shouldn't Microsoft make use of something similar? I'd prefer to see a real profile of someone using their PC for interesting activities, rather than just a talking head saying, "I'm a PC, too." Microsoft has partnerships with enough major PC vendors that it could do tie-ins if it wanted. Microsoft just needs to do something different than what it's doing (and has done) so far in its massive ad campaign. I, for one, don't think they're getting their $300 million's worth.
-Dennis

I read your review of the "I'm a PC" commercials and thought it was a bit harsh. The new ad is leaps and bounds better than the Seinfeld ad (mostly because Bill is not in it). Actually, Bill is so goofy that any ad he would be in would ruin it. That said, the new ad has integrity and shows real people doing amazing things with the technology. I am happy Microsoft is finally responding with any kind of ad, actually. It has been tread on by Apple for for too long. I will admit the marketing machine at M$ needs a lot of polish.
-Charles

Really incredibly poor ad. It says nothing. (Are you sure that Apple didn't pay for it?) More and more, it seems like Microsoft is really out of touch.
-Howard

I think the main point of the ads is that while a Mac can SAY how great it is, the fact is that the majority of the world uses a PC!
-Anonymous

The "I'm a PC" ads do a good job of overcoming the myth that only Macs work well. I would like them to go further and say exactly what users like about the PCs. For instance, a Mac ad states that Macs can run Microsoft Office. If I were Microsoft, I would want a PC ad to compare the amount of third-party compatible software and hardware for Macs with PCs. I want to see comparisons of the quantity of qualified support people for Mac vs. the PC.

Given the necessary resources and accepting the limitations of each operating systems, all computers can work well and I am happy for the diversity. Many of my clients only call me after hours of unsuccessful phone OEM support. My PC clients are frustrated by their phone support. My Mac clients accept that phone support didn't help without complaint. Can anyone tell me why the perception is different?
-Earl

I myself find the "I am a PC" commercials confusing and contradictory. If you think about it, the PCs are still a market leader and they perform all the functions that we need them to in one form or another. The commercials are not explaining or saying anything to me other than, "We are all different and we all have our own weaknesses." And what I mean by weakness is the inconsistency of hardware quality. As unique and different as we all are, we are also frail and easy to break if we try to be the cheapest thing out there.

This is exactly why Apple is of such a high quality, including in price. The design is wonderful, performance is amazing, and it is gaining ground because of the opinion that it has a stable OS that is easy to learn and master, and owning one means a sense of longevity.
-Albert

The Gates-Sienfeld ads were STUPID! In fact, they were beyond stupid and rank in stupidity next to the "brilliant minds" who gave us the current financial meltdown.

The current ads are better, but why not try the simple approach? Something like what Sprint did with its CEO talking about how they can personalize the handheld telecommunication box to your needs, rather than spending $300 million on a STUPID Sienfeld ad. Microsoft could've used the money to pay some American developers to test the Chinese-developed Vista OS for bugs and trap doors. That way, MS could've blunted Apple's so-called superiority, as far as system security goes.
-Anonymous

I have to agree with your assessment. How about an ad that directly refutes the so-called "myths"? These ads just make it seem like they are in fact true. It will fail to convince those that need to be.

The "Mojave experiment" is even sillier -- nobody ever said Vista didn't LOOK good.
-Anonymous

More

Posted by Doug Barney on 09/25/20080 comments


Speak Out on VMware and Chrome

I'm doing two articles that I may want to quote you on. The first is about Chrome, which we've talked about quite a bit. I'm writing a Reader Review, which means you and your peers are the actual reviewers. Share your Chrome thoughts by writing me at [email protected] . Over a dozen already have.

The second article is about VMware and its plans for a datacenter operating system, one that promises to turn all your x86 servers, network connections and storage into a single utility. The company claims 70 percent of this functionality is already in place. VMware users and others can contact me at [email protected] and I'll shoot you a bunch of questions.

More

Posted by Doug Barney on 09/25/20080 comments


Botnets: The U.S. Is the Problem

We in the U.S. love to point fingers at overseas hackers, phishers and Internet vagabonds. To many of us, the threats are in Bulgaria, China and Russia. The reality, apparently, is much closer to home -- the problem is us .

According to research from SecureWorks, most botnet attacks (those nasties where a hacker uses your computer to attack others) start right here in the good, old USA.

Posted by Doug Barney on 09/24/20080 comments


Review: I Am a PC

On Monday, I lamented the loss of the Seinfeld Microsoft ads, which have been replaced by the "I'm a PC" commercials.

Here's my review: First, the commercials, by taking on Apple's characters, are overly defensive. Last time I checked, Windows was still the market leader. The commercials sound like a high school student who was stood up at the prom. And while they point out that Windows is effective for many, many people, they don't articulate what's so great about it.

More

Posted by Doug Barney on 09/24/20080 comments


Subscribe on YouTube