Barney's Blog

Blog archive

UC Future so Cloudy You Can't Wear Shades

I've been covering unified communications (UC) for nigh onto 20 years. Back then it was about blending voice mail with e-mail -- and not much else. These days it's all about IP telephony, Web conferencing, IM, presence and blending voice with e-mail.

With these new features, UC is finally starting to make sense. I recently interviewed about a dozen very pleased customers of Microsoft's offerings. Now UC is moving to the cloud, primarily through Microsoft's Office 365, which includes a hosted version of Lync, Redmond's latest UC tool.

But many in IT say, "Not so fast, Buster." In fact, the sour news comes from a survey that a Microsoft partner, Azaleos, paid for. A scant 10 percent of respondents said they will use UC over the cloud in the next 12 months. Almost 60 percent lament the lack of control and inability to customize as the major stumbling blocks. Another possible deal breaker: Can one really trust the cloud to stay up and available?

These are, indeed, the early days of the cloud, and providers need to provide proof that their wares are secure, stable, controllable and customizable.

What do cloud providers need to do to get more of your business? Share your thoughts with this newsletter's readers by writing [email protected]

Posted by Doug Barney on 06/27/2011 at 1:18 PM


Featured

  • Malwarebytes Affirms Other APT Attack Methods Used Besides 'Solorigate'

    Security solutions company Malwarebytes affirmed on Monday that alternative methods besides tainted SolarWinds Orion software were used in the recent "Solorigate" advanced persistent threat (APT) attacks.

  • How To Fix the Hyper-V Read Only Disk Problem

    DOS might seem like a relic now, but sometimes it's the only way to fix a problem that Windows seems ill-equipped to deal with -- like this one.

  • Microsoft Warns IT Pros on Windows Netlogon Fix Coming Next Month

    Microsoft on Thursday issued a reminder to organizations to ensure that their systems are properly patched for a "Critical"-rated Windows Netlogon vulnerability before next month's "update Tuesday" patch distribution arrives.

  • Microsoft Nudging Skype for Business Users to Teams

    Microsoft on Thursday announced some perks and prods for Skype for Business unified communications users, with the aim of moving them to the Microsoft Teams collaboration service instead.

comments powered by Disqus