Microsoft Issues Fix for Surface Pro 2 Sleep Problem

Microsoft released a January update to its Surface 2 Pro machines late last week that purportedly remedies an update that the company pulled in December.

This January release is arriving to users through Windows Update, and it may have been available to them as early as Friday. It's described at Microsoft's update history page as a UEFI firmware fix, addressing an issue in which Surface Pro 2 machines failed to enter sleep mode after being idle.

The original fix had been issued on Dec. 10, but Microsoft suspended it after users reported various problems, including battery-drain issues on Surface Pro 2 machines.

The new update fixes the sleep-mode problem, according to Jeff Roach, a Microsoft MVP.

"The new Firmware that was released on Friday and went out to the larger user base yesterday fixes the Battery and Sleep Issues," Roach stated, in a Microsoft forum post on Tuesday. "Check you[r] Windows Update and see if the Firmware is available for your machine."

The update may have solved the problem, but some users are still reporting issues, even with it installed. One complaint is that the machine will go into idle mode, but it will still manage to consume 30 percent of the CPU's resources in that state. Another commentator suggested that the default Wi-Fi settings on the Surface Pro 2 appears to prevent the machine from going into its sleep mode.

In any case, for those with problems, Microsoft's public forum page for the Surface Pro 2 can be accessed at this page.

About the Author

Kurt Mackie is senior news producer for the 1105 Enterprise Computing Group.


  • OneDrive Users To Get Storage Options, Plus New Personal Vault

    Microsoft announced a few OneDrive enhancements, including storage-option additions, plus a new "Personal Vault" feature for added security assurance.

  • Cloud Services Starting To Overtake On-Prem Database Management Systems

    Database management system (DBMS) growth is happening more on the cloud services side than on the traditional "on-premises" side, according to a report by Gartner Inc.

  • How To Replace an Aging Domain Controller

    If the hardware behind your domain controllers has become outdated, here's a step-by-step guide to performing a hardware refresh.

  • Azure Backup for SQL Server 2008 Available at Preview Stage

    Microsoft added the option of using the Azure Backup service to provide recovery support for SQL Server 2008 and SQL Server 2008 R2 when those workloads are hosted on Azure virtual machines.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.