News

Microsoft Pulls Vista Update Causing Reboot Problems

Microsoft is stopping automatic distribution of an update required to install Vista SP1 following reports of faulty reboots on some machines.

Late Tuesday, Microsoft Corp. announced it is stopping automatic distribution of an update required to install Vista SP1, KB937287, following reports that it put Vista's automatic update to cycle into an "endless loop" of reboots on some machines.

Windows Vista SP1 is being rolled out this month, and the KB item above is one of two that must be installed before installing Vista SP1.

Reports of the problem began surfacing last week.

"Immediately after receiving reports of this error, we made the decision to temporarily suspend automatic distribution of the update to avoid further customer impact while we're investigating the problem," wrote Nick White on Microsoft's Windows Vista Blog on Tuesday. "We are working to identify possible solutions and will make the update available again shortly after we address the issue."

White encouraged those suffering from the issue to use system restore to correct it or call call tech support at (866) PC-Safety.

About the Author

Becky Nagel is the vice president of Web & Digital Strategy for 1105's Converge360 Group, where she oversees the front-end Web team and deals with all aspects of digital strategy. She also serves as executive editor of the group's media Web sites, and you'll even find her byline on PureAI.com, the group's newest site for enterprise developers working with AI. She recently gave a talk at a leading technical publishers conference about how changes in Web technology may impact publishers' bottom lines. Follow her on twitter @beckynagel.

Featured

  • Tamper Protection Now Available to Microsoft Defender ATP Subscribers

    The Microsoft Defender Advanced Threat Protection (ATP) E5 subscription plan now has an optional "tamper protection" security feature, Microsoft announced on Monday.

  • Exploring OCR, a New Way To Get Data into Excel

    Microsoft recently added a new optical character recognition feature to Excel that lets users import data from a photograph taken from a smartphone. Here's how to use it.

  • Microsoft Authenticator App To Get Real-Time Phishing Protections

    Microsoft is working on adding capabilities to its Microsoft Authenticator app to help defeat security breaches enabled by advanced attack techniques, including phishing and man-in-the-middle methods.

  • A Quicker Way To Create Hyper-V Inventory Reports

    If you need to generate Hyper-V inventory reports but don't want the hassle of writing your own custom PowerShell script, here is a shortcut.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.