Tech Library

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  • Strategy for a Digital Workplace

    This paper covers the trends, challenges and strategies to transform end user computing for maximum productivity.

  • 5 Easy Steps to Smarter Systems Imaging

    Traditional methods for imaging are simply unworkable. A smarter approach to systems imaging is to layer atop the core image a set of unique drivers, updates, applications, configurations and user personality—turning a basic systems image into a viable user experience. This paper explains how to get there in five easy steps.

  • Best Practices in Cloud-Powered Data Protection

    Backup and disaster recovery represent two of the most frequent uses for cloud storage today, in large part due to the operational agility and appealing cost structure that a secure offsite data repository provides. But protecting organizational data in the cloud is not a one-size-fits-all endeavor. Learn more.

  • How To Achieve Flexible Data Protection and Availability with All-Flash Storage

    Read this paper to learn how using all-flash solid state technology is becoming a business enabler that can be used to simplify and reduce complexity while boosting productivity and lowering cost.

  • 5 Signs SCVMM Isn’t The Right Fit For Your Datacenter

    SCVMM was supposed to help you get the most out of virtualization—but is it? If you’re experiencing any of the five challenges outlined in this guide, it may be time to switch to another management platform. Read on.

  • Predicting the Future of Endpoint Management in a Mobile World

    Read this paper to find out what IT professionals can do to manage this unruly environment filled with Bring Your Own Devices (BYOD), Company Owned, Personally Enabled (COPE) devices and endpoint device confetti. Learn more.

  • CISSP Exam Study Guide

    Want to become a Certified Information Systems Security Professional? Download an eBook that will help you pass the CISSP exam: sample questions, summaries of all 8 CISSP domains and more! Read on.

  • Windows 10 Migration Tips, Tricks, and Strategies

    Read this Digital Dialogue focused on how to do a successful Windows 10 migration in a centralized and automated way by following procedures to centralize management of users’ personal settings, and migrate user files. Read on.

  • The Definitive Guide to Backup for G Suite

    You’ve found the perfect cloud-based productivity suite in G Suite. Now you just need to find a way to keep your data safe from loss. Wait. What? Doesn’t Google have data protection covered? Well, yes and no. Read on.

  • Three-Step Guide to Protecting Data in G Suite

    With G Suite, it’s easy to handle your day-to-day email and schedule, share documents and collaborate with others, and store information. It’s also easy to lose all that information – by deleting something by accident, perhaps, or clicking on a malware link in an email. If so, it’s on you to fix it. Learn more.

  • Managing Users and Authentication With On-Premises Active Directory for O365

    The adoption of O365 creates user management and authentication challenges. A centralized approach leveraging the on-premises Active Directory can circumvent these issues. This report compares Microsoft tools with third-party tools for managing Active Directory on-premises for O365. Read more.

  • ROBOs at Risk: Ensure Availability to Mitigate Vulnerability

    Remote office/branch office (ROBO) locations have long suffered from neglect when it comes to IT — out of sight, out of mind. Not prioritized, ROBOs are getting attention only when something is seriously wrong. However, ROBO environments handle mission-critical data just like the rest of the organization, and therefore data management must be treated equally important. Learn more.

  • DRaaS For Virtual Machines in the Modern Data Center

    Read this report to learn about Disaster Recovery as a Service for VMs including everything you need to know about Recovery Time Objective (RTO) and Recovery Point Objective (RPO), Continuous Data Protection (CDP), and more. Learn more.

  • Your Teams Can’t Talk If Your Tools Don’t

    Read this Collaboration eBook to learn about technology that helps employees feel connected to their team regardless of their location, gets the job done better, and inspires teamwork and creativity. Learn more.

  • Are You Future-Proofing Your Future-Proofing

    Read this eBook to help you plan for Future-Proofing including looking at your current status, planning for where you want to go in the future, and putting a dedicated professional in charge. Learn more.

  • Best Practices for Protecting Against Phishing, Ransomware, and Email

    Learn ten best practices you should consider to better protect your systems and network; train your users to be security-aware; and safeguard your organization’s sensitive and confidential data from phishing attacks, ransomware, and CEO fraud. Learn more.

  • GameChanger Report: Game Changing Solutions for SaaS Management

    Read this report to learn why adopting SaaS applications is so important, challenges around managing user credentials as the number of cloud apps increases, how identity and access management is critical to mesh cloud technology with existing business processes. Read on!

  • Digital Dialogue: Creating Consistency Out of Chaos

    Learn how the issues of educational IT department can be addressed with SmartDeploy, a computer imaging solution focused on a centralized, single image management solution that saves educational organizations time and money. Read on!

  • Backup and Disaster Recovery: What You Need to Know About Data Reduction Techniques!

    It seems that sometimes data deduplication is a panacea, but in fact it is not. This paper examines the trade-offs between data reduction techniques and the business value associated with the use of backup data for purposes other than backup restoration. Learn more.

  • Workflow Hero: Scaling Process Automation Enterprise-Wide Through Citizen Development

    This paper describes Rogers Communications’ citizen development program and approach (called ‘Workflow Hero’), and provides a set of recommendations for others considering or implementing similar automation programs. Learn more.