The EMEA Challenge: Overcoming Microsoft Support Gaps with US Cloud
Enterprises across the EMEA region face unique challenges when navigating Microsoft’s Unified Support model, including slow response times, time zone mismatches, and increasing costs. This webinar dives deep into these issues and showcases how US Cloud is redefining the support landscape for global businesses.
Join us as we welcome Geoff Stone, Senior Technical Account Manager at US Cloud and former IT Services Cluster Owner at Dormakaba, to share his firsthand experiences. Geoff brings a unique perspective, having transitioned from a Microsoft support user to a US Cloud client, and now an insider guiding enterprises toward superior support strategies.
What You'll Learn:
- The inefficiencies and frustrations EMEA enterprises face with Microsoft Unified Support.
- Key considerations when evaluating third-party support providers.
- How US Cloud offers tailored solutions, including a centralized U.S.-based support model, seamless global coordination, and substantial cost savings.
- Insights into managing sovereignty concerns while ensuring secure, effective support.
- Real-world ROI and operational continuity improvements achieved by switching to US Cloud.
Whether you’re currently evaluating alternatives to Microsoft Unified Support or seeking ways to optimize your IT strategy, this webinar will provide actionable insights to address your enterprise’s most pressing challenges.
Don't miss this opportunity to hear from an industry expert who’s been on both sides of the table and learn how to bridge the support gaps for your EMEA operations!
Watch Now!
About the presenters:
Geoff Stone, Senior Technical Account Manager, US Cloud
Moderated by:
John K. Waters, Editor at Large, Redmondmag.com