Microsoft Security Chief Transferred

Until recently, Andrew Cushman was the director of the Microsoft Security Response Center. We visited the center once and came away impressed with how the group discovers flaws and hacks, and works around the clock to fix the flaws and attack the hacks.

Cushman has now been replaced by Mike Reavey More

Posted by Doug Barney on 01/26/20090 comments


Microsoft Suffers While Big Blue Blows It Out!

Last week, Microsoft announced that its profits fell and that the ax will therefore fall on 5,000 workers .

So, were rivals hit by the economic tsunami, as well? Not all . IBM had a terrific quarter with profits up 12 percent to a tidy $4.4 billion. (While Redmond's profits were down, it still raked in an impressive $4.1 billion, and did so on far less revenue than Big Blue).

Posted by Doug Barney on 01/26/20090 comments


Microsoft Tackles Tough Times

Microsoft's earnings reports have followed the same path for decades. The company announces revenue and profit growth, then does the same thing three months later...and on and on it goes.

That is, until this beauty of a quarter.

To get the bad news out of the way fast, Microsoft pre-announced its numbers. Profits are down 11 percent, but total sales are up 2 percent. For Microsoft, this is dismal, and is leading the company to lay off some 5,000 people. But for anyone else, this would be cause for celebration.

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Posted by Doug Barney on 01/23/20090 comments


Mailbag: Government and the Economy

Readers share their thoughts on what the government should and shouldn't do to solve the economic mess:

Cut spending by government (we all know that there is abundant waste). Cut the size of government agencies (they are bloated and inefficient). Cut taxes to entrepreneurs who are starting or expanding businesses. Light a fire under research for renewable energy sources.
-Bernie

I know it is very popular to demean government and public employees (Ronald Reagan made it a national sport), but I think your question misses some important points. As a 35-year worker for various government agencies, I can tell you it is a myth that our ranks are bloated. With economic downturn comes increased demands on unemployment offices, social service agencies and government services of all kinds. Even in normal times, population growth and demographic changes increase our workload. I cannot remember the last time we were allowed to add staff to meet these increasing workloads. In fact, we have repeatedly cut staffing levels over the years.

I am here, working on an official holiday, without pay, just to keep things running. And I'm one of several in my agency alone who do this routinely. We do this mostly because we believe the services we offer are vital. So, I am very resentful when we are so unfairly stereotyped.
-Anonymous

The government should be cutting spending and its work force just like everyone else is having to. Then it would not have to collect as much from the average American taxpayer and businessmen. The businessmen of America should be able to be competitive in the world market. With the high taxes that we Americans pay, it keeps our prices high and makes our products not attractive to the world. We were doing just fine until the government got involved in the economy and now look what it did and is doing. Maybe we Americans can pull out of this despite the government.
-Kent

Talk is cheap! It's easier for companies to downsize; they can make those choices. They exist only for profit and they have no responsibility to the citizens of the U.S., only to the company owners. But the government is not for profit and (when it isn't being corrupted) exists solely to serve the people of the U.S. The government is not a company, so it can't be run like a company. And when times are tough economically, internationally or socially, we generally ask more of the government, not less -- more people ask for unemployment, more people ask for jobs, more companies ask for bailouts, more people bring lawsuits, more people demand action from the military.

It would be nice if we could just send someone to Washington to solve all our problems with zero funding (zero taxes) and zero resources. But how many companies have been successful at putting out a new product or service by devoting no resources to it? You can't ask the government to solve your problems without paying for a solution.

How to solve the problems? Pay your taxes. Demand responsible and smart spending, a balanced budget, intelligent ideas, and qualified people. If you get somebody who says the solution is to lower taxes, show them the way out. And most important, get involved, not by complaining, but by helping to solve the problems.
-Dan

You asked, "If Microsoft and others can run fine with smaller budgets and workforces, why can't government...do the same thing?" Well, as someone who works for local (county) government, I can tell you that we are! We have to. Our county runs primarily on property tax revenues and those are down significantly and getting worse. We already lost 10 percent of our IT department and may lose more this year. As an example, we take care of 300 servers with only three techs, and our two DBAs take care of 600-plus databases. We now have to get five to six years out of our hardware.

We are very fortunate to have a great dedicated team. We are being worked harder then ever before with no raises in sight. So before lumping all of "government" together, be careful -- only the feds can print money.
-JB

The issue is not whether the government can do with less. (And by the way, all of the my non-profit clients are having to do just that. Government contracts for the current year are being shaved by 20 percent and N.Y. state is cutting state budgets right and left.) The real issue is whether the economy can do with less. If you remember the Great Depression, you will remember that two things happened: First, the credit markets seized up, which was exacerbated by the Federal Reserve's tightening of credit. Second, prices plummeted, incomes went down, companies that couldn't market their products cut back on employment and the economic spiral went down from there.

Now, I think the banks are getting away with murder and acting outrageously, but doing nothing could trip us back into the 1930s. That's why most reputable economists, whatever their differences on particulars, realize the need for the government to do something to prevent a catastrophic collapse. Will it be enough? Well, FDR's New Deal only got unemployment down to 12 percent from 25. If the new administration's policies can keep it below that level, we will have missed a very bad bullet.

-Gary

Why can't governments run more lean and mean? It depends. Microsoft is out to make money, but governments have a different goal. Let's say you are a quasi-governmental agency who is providing bus and subway service. Can you cut costs and "make" more money? Well, of course you could -- just cut the least profitable runs, like the ones with very few people on them. Except that making money isn't what a public transportation agency does. The job of a public transportation agency is to get the public to where they need to go. The largest proportion of the costs of such an agency are those directly tied to providing bus and train service. So cutting the least "profitable" runs is out of the question.

Can government do things more efficiently? Absolutely. But consider this: Do folks in government get rewarded for doing more with less? Do governments go out of business because they aren't as efficient as they can be and their 'competition' survives while they don't?
-Anonymous

Is massive debt/stimulation the answer? NO. We need FACTORIES with JOBS inside them. Roads to empty factories and welfare offices aren't going to get us out of this race to the bottom.

The Answer: No more H1B workers. No more illegal foreign workers. WE need those jobs. I used to make $90K per year in the computer industry (after 25 years of steady employment). Now I work for $9 an hour, temp, part-time. That's all I can get with two bachelors degrees and 25 years of experience. With all the H1B workers coming over and working for cheaper labor rates, my career is over. Now it's all about downsizing labor rates and supersizing CEO and BOD bonuses and salaries. Unfortunately, this is the evil outcome of ultimate capitalism: One guy owns everything and everybody else has nothing.
-Win

A lot of right-leaning people will say that government doesn't create anything except bureaucracy. That is not entirely true. Government pools resources and creates things like roads, bridges and interstates that have a payback over the years. However, I do not know of any useful product that it aggregates to create that employs people in the "new" economy (i.e., white-collar employees).

Bureaucracy for the sake of creating jobs is a waste as it will consume resources without ever providing a payback. Stimulus to businesses that are already failing seems to be a double-waste of resources. If the government is going to fix the economic mess through stimulus, it has to be by creating jobs that provide value. In the past, this has been achieved through research and development that brought about a new level of commercialization of that research. Unfortunately, I don't know what the next step of advancement is going to be or I would be a really wealthy person.
-Joe

It is the nature of government to grow and expand and usurp more power and resources; it is what government does. When people held the cherished ideal that government should not do for people what they could do for themselves and their fellow man, we had true charity and government was held in check. Now that we look to government to solve our problems and use the force of law to do so, the beast has been released from the cage. Rather than charity, we have coercion through taxation and redistribution of wealth through social programs, ideals that sound good on paper but in practice leads to economic and social turmoil and a further excuses for government to take on more and more. As revenues fall and the economy contracts, self-seeking politicians and bureaucrats have ample opportunity to save us with more government programs and bailouts. This in turn feeds the cycle of dependency on and growth of government, despite the fact that we are bankrupting our nation and its future.

The only thing that will change this is for the American public to demand real change and a return to the practice of limited government and adherence to the Constitution,rather than change for the sake of change, patriotic rhetoric and lip service. If history is any indication, I do not think this change will come from either side of the aisle as both Republicans and Democrats are equally responsible for maintaining and expanding the status quo.
-Kurt

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Posted by Doug Barney on 01/23/20090 comments


Lotus and Microsoft: Still Hateful After All These Years

I've had the joy and honor of covering the software business since June 4, 1984. Back then, Lotus and Microsoft hated each other. I also followed both throughout the 1990s, and you know what? Lotus and Microsoft still hated each other. It's now 2009 and, as you've already surmised, Lotus and Microsoft still hate each other.

In the '80s, the fight was over spreadsheets, word processors and databases. Lotus got its clock cleaned in all three areas. The '90s brought a battle over messaging and collaboration. Lotus took a quick lead, but ultimately its clock was again cleaned by the boys in Redmond.

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Posted by Doug Barney on 01/23/20090 comments


Microsoft Earnings: So What Went Wrong?

Microsoft bean counters are facing two problems, and the first is the economy itself. That albatross is dragging down everything and anything. But Redmond also faces weakness in the PC sector, where there's a fairly saturated market. (How many working PCs do you have? I have nearly a dozen!) Then there's the Vista problem. Many who would like a faster machine believe that Vista is slower than XP, no matter how many gigs of RAM you throw at it.

The result? PC sales are flatter than a squirrel on Highway 40 in Tennessee.

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Posted by Doug Barney on 01/23/20090 comments


Seeding the Microsoft Cloud

Azure is the code name of Microsoft's new and unfinished cloud development and operating system platform, a technology we covered rather thoroughly in this recent cover story. While the beta (or "community technology preview," in Microsoft's bizarre parlance) is only a few months old, there's already a second rev More

Posted by Doug Barney on 01/21/20090 comments


Cloud Data Sharing Gets New Beta Release

Live Mesh is a Microsoft invention that lets users put all their files on the Internet and share them with multiple devices and users. Now there is a new beta labeled (get this) "0.9.3424.14"! Hey, I'm waiting for "0.9.3424.15"!

More Live Mesh details will be out in March at Microsoft's MIX09 show. I've looked into Live Mesh and found the approach a bit complex. But in terms of features, if all my files can be accessed from any of the 10 or so PCs in my house, I'd be a happy camper.

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Posted by Doug Barney on 01/21/20090 comments


The EU Can't Leave IE Alone

The European Union is latched on tighter to Microsoft's ankle than a pit bull after a few Starbucks drinks.

I thought I was having a '90s flashback when I heard that the EU has filed a formal complaint about Microsoft's practice of bundling the browser with the operating system. But there it was again, charging Redmond with illegal bundling.

Haven't any of these ministers looked at Firefox's market share lately? Plus, bundling the browser may or may not be legal, but hasn't Microsoft been doing this for nearly 15 years?

Posted by Doug Barney on 01/21/20090 comments


Mailbag: Who's Cooler?, Saving the Economy

Here are more of your thoughts on the debate over which is cooler , Microsoft or Apple:

I am not a great Apple fan. I have always worked the Intel processor line. But I have to admit that Apple is way cool. The Mac was a super cool computer -- great operator interface and real user appeal. The entire product line calls out to the users. The biggest reason we aren't all driving Apples is the upfront cost and the big push IBM put on the PC as an enterprise machine. Most of our current GUI ideas first appeared on Apples. Apple reached out to the education market very early and still has a major presence there.

If I were a computer, which I am not, I think I would want to be an Apple. Even Forrest Gump thought Apples were cool.
-John

Microsoft is "cooler" because you know upfront that it's a competitive company. Apple is less cool because it's a "secret" monopoly.

My workplace? Very uncool.
-Anonymous

I feel Apple's coolness is trending downward and Microsoft's is trending up, although I'm not sure where each lies in relation to the other. When I interpret coolness, I view it as a personal thing. Some people have it, some don't. Apple has many great products that enable the individual to be cooler than their peers. Microsoft generally focuses on making great products that appeal to the business user. I feel in the last couple of years, Microsoft has taken great steps toward recognizing the individual. I also think that Apple will begin to experience many of the problems a larger, more mainstream company faces.

I personally think Microsoft is cooler.
-Lee

There are really two questions embedded in this question: Who's cooler to work for, and who's got cooler products. Apple wins the second question hands-down. Only if you like messing with the internals of your technology (like Linux lunatics) would you think that MS products are cooler.

The first question is much harder. If you've seen the docudrama "The Pirates of Silicon Valley" (tag line: "Good artists create...Great artists steal"), you would probably make the conclusion: Not only is neither cool to work for, they're probably both pretty uncool to work for. I've never worked for either and I've only known a couple of people who have worked for MS, so I can't answer that queston.
-Bill

Microsoft is very cool in many ways, and not so cool in others. It's cool in terms of its small pockets of teams who are enabled to dream big and applauded for their innovation. It's cool in its vision of what the world would be like if everyone just used their software for everything. It's cool in its philanthropic efforts, which are obviously led by Gates' work, but the culture is hyper-supportive of giving and will match not only money that is given, but time volunteered. It's cool in what its doing with SharePoint; most people, even in the industry, don't fully understand how far-reaching this platform is. And nearly every company has enough SharePoint in the form of WSS that is at no-cost, that they all need is MOSS. You don't have to be much of a business person to see why this is brilliant -- and thereby cool.

Apple is very cool in a much different way. Its coolness is much more felt by the general consumer public. I'll let somebody else comment on why that is, but hey, bottom line is it has some pretty cool products. And Steve Jobs is very cool. The guy just comes up with amazing stuff and inspires his people and the marketplace. That's very hard to do.

So, I guess I'd have to say both companies are cool. They have their warts, though. I've seen them first hand at Microsoft through the types of managers who get promoted. There are too many decisions made at levels that don't see it first hand in front of the customer and also aren't high enough to see the big picture. It leaves a middle-management crisis which results in constant turnover. This creates a culture where virtual teams become more important than formal chains of command -- which would be great if it were managed that way. However, it is not. It creates an odd culture that often leaves people feeling little trust in mid-level management. I'm sure Apple has its own problems, but not being an insider, I can't make any particular assertions.
-Brian

It never ceases to amaze me that the people that blast Microsoft for its money-grubbing ways and the fact that it is not open source like Linux are, many times, the same people that have a love-fest with the proprietary Apple.
-Joe

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Posted by Doug Barney on 01/21/20090 comments


Microsoft in the Pink

Rumors continue to swirl that thousands of Redmond-ites may soon become ex-Redmond-ites . Some say as many as 15,000 Microsoft employees may soon be flooding the tech market with freshly tuned resumes.

My take? Microsoft can still be highly efficient and productive with a smaller workforce. After all, it's an aggressive capitalist enterprise; competition is in its DNA.

So the question is: If Microsoft and others can run fine with smaller budgets and workforces, why can't government -- local, state or federal -- do the same thing? Seems odd to me that as tax revenues fall and the economy contracts, government's answer is to grow larger. As an economics major, I understand the multiplier effect, but this still makes no logical sense.

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Posted by Doug Barney on 01/19/20090 comments


New Redmond Virt Tool Rankles Top Journalist

I love having experts on staff. I'm not an artist, so my creative team makes our magazines and Web sites look great. And I couldn't sell Pabst Blue Ribbon to Britney Spears, which is why we have sales professionals that keep the money rolling in. When it comes to technology, I have software development experts that drive Redmond Developer News and Visual Studio Magazine More

Posted by Doug Barney on 01/19/20090 comments


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