IT Management


Should You Outsource Your Help Desk

Who's running your help desk? Outsourcing can solve several IT problems -- reducing costs and providing a quick route to mobility management. But beware: Outside contractors don't always deliver the help or results you need.

How To Get Started with Microsoft's Azure Files Preview

The feature, part of Microsoft's Azure cloud service, makes it easy to create file shares in the public cloud.

So Long to TechEd

Now that Microsoft is cancelling TechEd and other conferences, what's to expect from the company's recently announced mega conference?

Some IT Managers Are Just Fit To Be Certified

Having managers complete an IT-specific leadership course could lead to a more productive and successful team.

How IT Can Operate as Outsourcing Providers

Microsoft is increasingly assuming that IT departments everywhere will move to a services provider model, which essentially means you'll be outsourcing your infrastructures.

What's Next for Windows?

It's no secret Microsoft Windows 8.x hasn't lit the world on fire at a time when Redmond's needed a big hit.

Changing Metrics When Hiring IT Pros

When evaluating current or possibly new staff members, look to see who utilize automation for repetitive time sinks.

Are You Failing Your IT Team?

From not embracing change to segmenting groups, here are some ways in which IT leaders are setting up their teams for failure.

The Real Consumerization of IT, Part 1

Rising user tech IQ, easier-to-use gadgets and the transformation of users into consumers is changing the landscape of IT.

Microsoft Meant Business With Azure in 2013

Nearly four years after launching Windows Azure, Microsoft's cloud service remains stuck in the shadows of Amazon Web Services.

Windows 8.1 Users: Beware of SkyDrive's Auto Sync

Microsoft's decision to have SkyDrive's auto sync functions enabled as default and the lack of sync customization could lead to major headaches for IT.

Are the Days of the Microsoft IT Pro Numbered?

Mary Jo Foley discusses how recent Microsoft executive and service pricing changes may not be sitting well with many on-premises experts.

Behind the Curtain: My Out-of-Pocket Lab

Two questions I get asked most are: "How do you keep up with changing technology?" and "What do you use for your lab?"

Life After Ballmer and the Demise of TechNet

Despite Microsoft entering a transformative period, 69 percent of Redmond readers are confident the company will continue to be a key player in the enterprise software market.

The End of the PC Era Won't Be the End of IT

Brien discusses that with the trend towards tablets, IT will survive by adapting.

Virtual LoadMaster with Hyper-V Review: Improve Server Uptime

The Kemp load balancer helps IT pros use the Microsoft hypervisor to distribute workloads across physical and virtual clusters.

Microsoft Abruptly Kills Its Master-Level Certificate Programs

Microsoft announced it will be ending exams for the Microsoft Certified Master (MCM), Microsoft Certified Architect (MCA) and Microsoft Certified Solutions Master (MCSM) certificates, effective Oct. 1.

Wish List: Document Your Hacks

Keep a handy list of your jury rigged fixes to use as leverage when arguing for items that might not be in your IT budget.

SharePoint 2013, Cloud vs. On-Premises: What You Need To Know

Here's a variety of factors you'll want to consider before making the on-site vs. cloud decision for your upcoming SharePoint 2013 installation.

Make Friends with the USMT

The User State Migration Tool may have its detractors, but it's pretty handy when it comes to migrating user settings

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