Tech Library

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  • Enhance Customer Engagement and Employee Collaboration with Vonage for Microsoft Teams

    Take your Microsoft Teams experience to the next level with advanced calling and contact center capabilities. The "Enhance Experiences with Vonage for Microsoft Teams" ebook highlights how this integration can optimize your existing investment.

  • Microsoft 365 Governance Tool

    CoreView is the #1 Microsoft 365 management platform for IT teams who are transforming the way they run their Microsoft 365 stack. Take a virtual tour today!

  • EMA Research Report - Real-world incident response, management, and prevention

    EMA Research surveyed 400+ global IT leaders on how they view incident response, management, and prevention tools. Unsurprisingly, nearly half of survey respondents want to be more proactive to incoming responses because outages are increasing every year.

  • Turbocharge your AIOps maturity

    Confronted with the rising complexity of IT, conventional ITOps must catch up – or risk falling behind. Surge ahead with 'Turbocharge Your AIOps Maturity' your guide to AIOps mastery for beginners and seasoned pros alike. Leverage BigPanda's wealth of experience to assess your AIOps maturity level, discover your action plan and KPIs, and then accelerate towards enhanced AIOps. Download this guide to propel your AIOps incident management from reactive to proactive.

  • M365 App Permission Scanner

    Protect yourself with our free Microsoft 365 App Permissions Scanner. With this tool, you can generate a complete inventory of apps with access to your M365 tenant, plus two specialized reports highlighting privileges that Midnight Blizzard exploited in their Microsoft 365 attacks. Get started now.

  • MSSP vs MDR Guide

    Managed Security Service Providers (MSSPs) support many different parts of a security program, but detecting and responding to advanced threats is not where they specialize. If you are considering outsourcing detection and response, make sure you understand the key differences between MSSPs and Managed Detection and Response (MDR) services.

  • EDR Buyer’s Guide

    This guide highlights 14 questions you need to answer before investing in an EDR product.

  • 3 Ways to Calculate the ROI of MDR

    Invest in security that works for your business. You need a clear way to measure the business value of MDR. This guide can help you get there. Our experts analyzed several third-party studies, surveys, and reports to provide you with three ways to calculate the ROI of MDR.

  • MDR Buyer’s Guide

    When evaluating MDR vendors, organizations should consider several elements, from the provider’s investigation and response capabilities to their depth of detection and beyond. In this guide, we’ll go through the top questions you should be asking before making your final selection.

  • How to Evaluate MDR and SIEM

    With the ever-increasing complexity of the cybersecurity landscape, it's more important than ever to have a strong security posture in place. One of the key components of this is choosing the right security solutions for your organization, SIEM, MDR, or both. Security Information and Event Management (SIEM) and Managed Detection and Response (MDR) are two popular options for enhancing security programs. But how do you know which one is right for your organization? Should you choose SIEM, MDR, or both?

  • Unveiling the Security Challenges of Microsoft 365

    As organizations increasingly embrace digital transformation, cloud-based productivity suites like Microsoft 365 have become integral to daily operations. While these platforms offer immense benefits in terms of collaboration, efficiency, and accessibility, they also pose a unique set of security challenges that demand comprehensive consideration. This white paper delves into the nuanced landscape of Microsoft 365 security, identifying key challenges and proposing proactive strategies to fortify your digital ecosystem.

  • How to prepare for generative AI in your high-performance workplace

    Download this brief to learn more about how strategic planning and addressing key considerations can pave the way for seamless Workplace AI adoption, allowing your organization to harness the full potential of these transformative tools while mitigating potential pitfalls.

  • 5 Ways AI Drives High Performance in Modern Workplaces

    In today's fiercely competitive business landscape, Artificial Intelligence (AI) and Data Intelligence (DI) are transforming the way organizations operate and make decisions. These cutting-edge technologies offer opportunities for improved decision-making, process automation, personalized employee experiences, predictive analytics, and collaborative work environments. Discover five areas where AI can make an impact on your organization and its potential to revolutionize the way we work to build a high-performance workplace.

  • Data Driven, AI-Powered

    Download this solution brief to learn how SoftwareOne Data and AI Services simplify the complexities of AI and help your team grasp the value and risks while pragmatically defining the capabilities required for your organization to establish a robust data foundation, adopt data-driven practices, and scale analytics and AI. Collaboratively, we'll incorporate intelligent capabilities that can revolutionize your operations and competitiveness in the age of AI.

  • The state of hybrid Active Directory cyber resilience

    A report based on a recent survey of 430 Quest customers and Active Directory (AD) users to discover where organizations struggle with AD security today.

  • 5 Key Risk Factors for Identity Systems and How to Reduce Them

    When identity services are unavailable or compromised, your business halts, your public reputation suffers and costs quickly mount. Active Directory (AD) and Azure AD (now Microsoft Entra ID) have been the backbone of identity for decades, and that’s why bad actors design their methods and ransomware specifically for them, sparing no industry.

  • Ultimate Cyber-Resiliency: A Guide to Combatting AD Security Villains

    Defend your hybrid Active Directory from risks, threats and disaster.

  • The Total Economic Impact of Quest Recovery Manager for Active Directory Disaster Recovery Edition

    Ransomware attacks have increased threefold since 2020, and companies that struggle the most during an outage are specifically targeted. IT decision-makers are under increasing pressure to prepare a speedy recovery plan for Active Directory in particular, as it has become one of the biggest targets during an attack. Forrester found that organizations using Quest’s RMAD DRE recovered their Active Directory up to 98% faster in the event of a ransomware attack, translating to millions of dollars saved.

  • Don't let the retirement crisis become a security crisis

    Strategies for keeping your Active Directory secure, even as the Baby Boomers who manage it retire in droves.

  • Lessons Learned from a Recent Ransomware Recovery

    Read this white paper to learn about a ransomware attack on a global manufacturing company. Even though 17 Active Directory domain controllers across multiple continents were impacted and the passwords for virtually all user accounts were scrambled, the IT team was able to get the organization back on its feet quickly. Here are the key takeaways you can use to strengthen your ransomware and Active Directory disaster recovery strategies.