Doug's Mailbag: Office 365 Gripes and Suggestions
Readers stuff our suggestion box with what bugs them about Office 365:
Just setting up a simple 30-day trial was not as easy as you would think -- some information was hard to find and confusing when you found it. Microsoft needs to make this much simpler to get wider-spread adoption.
My chief complaint with Office 365/SharePoint in general is how shielded it is from the public Web. I really wish there was a real app store (PinPoint directory is a joke) and third-party Web services that can access/sync my data in a meaningful way. Where is the integration story with the popular MailChimp Web service? Where is the ability to make and receive calls using Lync client with a Skype business account? Why can't we use Lync to chat with customers on our ecommerce site?
My favorite gripe of all time: 'Too many features.' Oh please Microsoft, if you just allow us to do less; make it less powerful... eh... who is that? Google?
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Posted by Doug Barney on 04/23/2012 at 1:19 PM