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Doug's Mailbag: Office 365 Gripes and Suggestions

Readers stuff our suggestion box with what bugs them about Office 365:

Just setting up a simple 30-day trial was not as easy as you would think -- some information was hard to find and confusing when you found it. Microsoft needs to make this much simpler to get wider-spread adoption.
-Anonymous

My chief complaint with Office 365/SharePoint in general is how shielded it is from the public Web. I really wish there was a real app store (PinPoint directory is a joke) and third-party Web services that can access/sync my data in a meaningful way. Where is the integration story with the popular MailChimp Web service? Where is the ability to make and receive calls using Lync client with a Skype business account? Why can't we use Lync to chat with customers on our ecommerce site?
-John

My favorite gripe of all time: 'Too many features.'  Oh please Microsoft, if you just allow us to do less; make it less powerful... eh... who is that? Google?
-Dan

Share your thoughts with the editors of this newsletter! Write to dbarney@redmondmag.com. Letters printed in this newsletter may be edited for length and clarity, and will be credited by first name only (we do NOT print last names or e-mail addresses).

Posted by Doug Barney on 04/23/2012 at 1:19 PM


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