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Amazon Mea Culpa

First, chunks of Amazon's cloud went down for around three days. Then, chunks of customer data on Amazon's cloud were lost for good. Now, Amazon is saying it's sorry and is finally telling the world what really happened.

An upgrade to add capacity at a Virginia data center went awry. The traffic was mistakenly diverted to a low-capacity backup router, which couldn't handle all the traffic. Because the network was compromised, various nodes were isolated, and data made vulnerable.

Amazon now has a lot to prove if it is to regain confidence -- and sign up new customers.

Are you spooked by the outage and subsequent data loss? Send your reactions to dbarney@redmondmag.com.

Posted by Doug Barney on 05/04/2011 at 1:18 PM


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