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Survey: Microsoft Tops Most-Hated Software Vendor List

Microsoft has claimed the top spot for the most hated software vendor, according to opinion-tracking Amplicate.

The company compiles and analyzes public opinion by messages posted to Facebook and Twitter, and by direct thoughts submitted on its Web site.

According to the company, Microsoft has a 70 percent "hate" score on the site, with a large majority of comment posters discussing how the company's products are unreliable and expensive.

"Yes, Microsoft is just out there for the money," wrote User-324fmu. "Suing Android manufacturers, and making them pay to use the free operating system. Heck, Micro$oft didn't even do anything on that OS! Why should they get money out of something they didn't make?"

Other notable companies in the top-10 include Adobe, with a 60 percent "hate" rating; Oracle, which sits with a 78 percent negative score; Internet browser company Mozilla, which only has 37 percent of individuals looking at its company favorably; and Citrix, with more than half selecting "hate."

On the other side of the coin, topping the "love" list is Apple, which has a 68 percent favorable rating. While many point out the expensive cost of Apple products, commenters feel the company makes up for it with quality.

"Some complain of it [Apple] having a high price but a price that's 30% higher, but for a product that is 300% higher quality is a bargain in my opinion," wrote Ryan L.

Those joining Apple on the "love" list include IBM, with 92 percent positive feedback; Cisco, which also claims 68 percent "love" votes; VMware, which has a 67 percent favorable rating; Salesforce, which came in only receiving 28 percent "hate;" and security firm Kaspersky, which has a high 86 percent of "love" from customers.

Amplicate's full positive and negative software company lists can be found here. The ratings were based on 17,981 opinions.

About the Author

Chris Paoli is the site producer for Redmondmag.com and MCPmag.com.

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