News

Microsoft Takes Issue with Gartner Bulletin

Microsoft Corp. officials rankled at a recent bulletin from consultancy Gartner alleging that an Internet Explorer patch release was botched and undermines Microsoft's credibility on recent security promises.

The trouble with Gartner's interpretation, Microsoft says, is that its quality control process caught a problem with the packaging of the patch before users were broadly alerted that the patch was ready.

While the patch was on the Web for about an hour on Feb. 7 before it was pulled, Microsoft had not yet sent out its standard e-mail alert to 250,000 subscribers that lets them know about new problems and where to find fixes for them.

"That's when it's done, when we put out a quarter of a million bulletins," a Microsoft spokesman said.

That patch was reposted and the e-mail bulletin was sent four days later on Feb. 11.

It was not clear how many users downloaded the patch when it was available Feb. 7, although the Microsoft spokesman says the bits of the patch were fine. The problem, he says, was with the packaging and a lack of documentation.

The Gartner bulletin came from analyst John Pescatore, who rose to prominence last year for his notorious bulletin advising IT managers to consider replacing IIS Web servers with Apache due to security concerns.

The Gartner bulletin on the IE patch, a Gartner FirstTake called "Microsoft Must Plan -- Not Patch -- for Software Security," used the recall of the IE patch to declare that Microsoft is not delivering on its security promises and to discount the code review Microsoft has been conducting in February.

The Gartner FirstTake says that Microsoft announced the patch then pulled it down off the Web.

The IE patch, Microsoft Security Bulletin MS02-005, includes patches for six new IE problems, three of them critical, and also rolls together all current fixes for IE.

About the Author

Scott Bekker is editor in chief of Redmond Channel Partner magazine.

Featured

  • Vendors Issue Patches for Linux Container Runtime Flaw Enabling Host Attacks

    This week, the National Institute of Standards and Technology (NIST) described a high-risk security vulnerability (CVE-2019-5736) for organizations using containers that could lead to compromised host systems.

  • Windows 10 Version 1809 Users May Get Visual Studio Crashes

    Microsoft on Friday issued an advisory for Windows 10 version 1809 users about possible Visual Studio crashes.

  • Standardizing the Look of Outlook's Outbound Messages

    Microsoft typically gives users a blank canvas to compose new e-mails in Outlook. In some corporate environments, however, a blank canvas isn't a good thing.

  • Windows 10 'Semiannual Channel Targeted' Goes Away This Spring

    Microsoft plans to slightly alter its Windows servicing lingo and management behavior with its next Windows 10 operating system feature update release, coming this spring.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.