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Open Market Has Best Content Manager, Forrester Says

Open Market’s Content Server 3.1 is the current leader of the content management pack, according to Forrester Research Inc.

"To steer clear of content chaos, companies need to bring order, flexibility and control to growing Web sites,” Forrester’s report says, and Open Market’s offering topped the list of 12 vendor’s products.

Other content management programs receiving high marks from Forrester included Documentum’s 4i 4.2; BroadVision; and Vignette’s V/5 Suite 5.5. “We found that [products from] Open Market, Documentum, BroadVision, and Vignette… make users immediately productive and exercise the right level of content quality,” the report states.

Forrester rated the products on a scale of 0-5, and the fact that Content Server 3.1 won with a score of just 3.0 indicates just how much room for improvement there is in the content management market. Documentum’s score was 2.9, while BroadVision and Vignette were tied with a score of 2.8.

Forrester hailed what it called Content Server’s “solid content management features with a topnotch runtime…Open Market shines in key areas like content creation, library services, personalization, and delivery.”

The content management and content delivery network fields are started to get very crowded, and Forrester believes the companies that survive will be the ones whose products “are easy-to-use and offer both strong workflow and version control.” -- Keith Ward

About the Author

Scott Bekker is editor in chief of Redmond Channel Partner magazine.

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