Microsoft Issues Fix for Windows 10 KB3194469 Install Problem
Microsoft has released a fix for a Windows 10 cumulative update that proved problematic for some Windows Insider Program participants.
The fix is a script with an Oct. 5 release date that can be downloaded from this page. The download page described the purpose of the script as fixing "issues with the install of KB3194469," without elaboration.
A Microsoft spokesperson today confirmed that the download page is serving up the promised fix:
We became aware of an issue with the recent Windows 10 cumulative update that impacted a small number of customers in the Windows Insider Program that were running a previous build of the OS. We have created a solution to resolve this issue, which is now live and can be accessed here.
KB3194469 is a cumulative update designed to bring machines up the latest Windows 10 build, which is 14393.222. However, some users had described seeing their machines undergoing installation attempts that never completed. Microsoft eventually acknowledged the problem in a statement earlier this week, suggesting that it just affected some Windows Insider Program testers.
At the time of publication, the link to the Knowledge Base article (KB3197794) accompanying the script at Microsoft's download page apparently wasn't available. It showed a message stating, "This page doesn't exist." Presumably, it would describe what the script fixes.
Microsoft's official publication of KB3194469 is dated Sept. 29, but the people who experienced the install problems likely downloaded an earlier version of this update.
Some people had earlier posted a supposed fix in Microsoft's forum pages, but it involved carrying out Windows 10 registry edits. Now, an official fix is available.
Kurt Mackie is senior news producer for 1105 Media's Converge360 group.